Categories   >   Enterprise Ecommerce Platforms
Last Reviewed: November 29th, 2024

Best Enterprise Ecommerce Platforms Of 2024

What are Enterprise Ecommerce Platforms?

Enterprise Ecommerce Platforms, such as Shopify Plus or Magento Commerce, serve as expansive digital commerce systems, designed for large-scale business operation. These platforms alleviate challenges stemming from complex sales operations, such as multichannel selling, global transactions, and extensive product catalogs. Key benefits include facilitation of large sales volumes and the support for international transactions. Functionally, these systems deliver robust product management, advanced SEO tools, omnichannel selling capabilities, and integrations with ERPs and CRMs. Emerging features focus on AI for personalization and predictive analytics. Predominantly, these platforms serve large retail, manufacturing, and wholesale businesses, though certain industries, namely fashion, electronics, and digital goods, tend to benefit most. However, premiums for such platforms can be steep and might require dedicated IT resources for maintenance. Essentially, Enterprise Ecommerce Platforms offer comprehensive solutions for large-scale businesses seeking to streamline their digital commerce operations and expand their reach.

What Are The Key Benefits of Enterprise Ecommerce Platforms?

  • Streamlines large-scale operations
  • Supports international transactions
  • Digitizes extensive product catalogs
  • Enables omnichannel selling
  • Enhances SEO effectiveness
  • Seamless ERP and CRM integrations
  • Personalization with AI capabilities
  • Predictive analytics for insights
  • Offers robust product management
  • Future-proof business scalability
Read more

Overall

Based on the latest available data collected by SelectHub for 214 solutions, we determined the following solutions are the best Enterprise Ecommerce Platforms overall:

PayPal
PayPal
Start Price
$0.30
Per Transaction, 5.4% Flat Rate
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked PayPal

PayPal users generally give it a thumbs-up for its convenience and security. Setting up an account is a breeze, and the platform is widely accepted by online merchants, making it a go-to for quick and easy payments. The security features, like encryption and fraud protection, give users peace of mind when making transactions. However, some users find the fees, especially for international transactions and credit card payments, to be a bit of a bummer. Additionally, while PayPal is widely accepted, it's not universally accepted, so users may occasionally encounter situations where they need to whip out a different payment method. Compared to other digital payment platforms like Zelle, Venmo, and Cash App, PayPal stands out with its robust buyer and seller protection policies, making it a safer choice for larger transactions or purchases from unfamiliar sellers. But for splitting bills with friends or sending small amounts of money, the simplicity and social features of Venmo or Cash App might be more appealing.

So, who's PayPal's ideal user? It's perfect for folks who frequently shop online and value security and convenience. If you're someone who makes international payments or deals with large transactions, PayPal's buyer and seller protection features are a major plus. However, if you're mainly looking for a way to split the bill at dinner or send a few bucks to a friend, you might find other platforms more user-friendly and cost-effective.

Pros & Cons

  • Convenient and Widely Accepted: PayPal is a popular online payment method that is accepted by many online retailers, making it a convenient option for shoppers.
  • Enhanced Security: PayPal offers buyer and seller protection policies, which can help to protect users from fraud and scams. For instance, if a buyer does not receive an item they purchased, or if the item is significantly different from its description, they may be eligible for a refund under PayPal's Buyer Protection program.
  • Dispute Resolution: The platform provides a dispute resolution process to help resolve issues between buyers and sellers.
  • Limited Seller Protection: PayPal's seller protection policies can be difficult to navigate and may not cover all types of transactions or disputes, leaving sellers vulnerable to fraud or chargebacks.
  • Account Holds and Freezes: PayPal has been known to hold or freeze accounts without warning or clear explanation, which can disrupt business operations and cause frustration for users who rely on the platform for their livelihood.
  • Customer Service Challenges: Getting timely and effective support from PayPal's customer service can be difficult, with long wait times and inconsistent responses being common complaints among users.

Key Features

  • Accept Payments: Receive funds and streamline the checkout experience with the available tools: 
    • Invoices and Estimates: Generate free customizable invoices to simplify the payment process. Alternatively, create estimates with business logos and personalized details, and automatically convert them into invoices after customer acceptance. 
    • Checkout: Provide customers with a one-touch payment point to check out and make payments without leaving the business website. 
    • Recurring Payments: Improve customer retention by allowing repeat customers to skip the checkout process and set up subscription-based payments. 
    • Installment Payments: Get paid up-front while providing customers a pay-later option with “Pay in 4,” an interest-free installment solution, at no additional cost. 
    • Sell on Social: Quickly create product listings with photos and descriptions. Receive a shareable link to promote and push sales through social media, email, chat and more. Host listings on the vendor’s servers and let customers securely pay through a payment portal. 
    • Point of Sale: Accept in-person card payments with a selection of chip, tap and swipe readers and accessories compatible with mobile devices and desktops. 
    • QR Codes: Generate and print unique QR codes that customers can scan to make payments through mobile apps. 
  • Make Payments: Securely link bank accounts to transfer money to digital wallets and vice versa. 
    • Business Debit Mastercard: Withdraw or spend money as soon as it arrives in the digital wallet and earn rewards and cashback from participating retailers. Use at all locations accepting Mastercards. 
    • Send Money: Electronically pay vendors anywhere within the USA without incurring any additional costs and receive payment receipts instantly through the mobile app. Thorough monitoring helps prevent fraudulent transactions. 
    • Payouts: Send mass payouts to vendors and employees across the world, and auto-convert currencies. Supports more than 24 currencies and 180 markets across the globe. 
    • Crypto Payments: Make payments and checkout from participating online stores with cryptocurrency seamlessly. 
    • Payment Regulations: Leverage tools like transaction monitoring, recipient verification and compliance screening to manage compliance with regulations. Available with the enterprise solution. 
  • Risk Management: Uses intelligent two-sided networks, machine learning and analytics to protect businesses from existing and potential threats. Safeguard card details and transactional ledgers with a secure vault. Receive expert advice on maintaining compliance and security strategies. 
  • Growth Acceleration: Expedite business growth rate with critical funding, sales push and growth insights: 
    • PayPal Working Capital: A fixed-fee loan available without requiring a credit check, based on the account’s history. Repay it automatically with a percentage of each sale through the digital wallet. 
    • PayPal Business Loan: Finance operating expenses with a term loan based on the business’s history and growth since inception. Automate regular weekly payments from the bank. 
    • Cart Recovery: Reduce cart abandonment and drive return visits by sending notifications to shoppers who left midway. Offer incentives and discounts through a Store Cash campaign and boost customer loyalty. 
    • Insights: Get actionable insights and expert advice based on estimated audience size and potential ROI to optimize operations, improve marketing and push sales. 
  • Operation Management: Streamline daily operations and automate repetitive tasks with the following tools: 
    • Shipping Labels: Receive discounts on shipping through United Parcel Services (UPS) and United States Postal Service (USPS). Automatically receive tracking information. Select service type, package size and other details to auto-calculate costs. 
    • Dispute Management: Interact with buyers and customers through the “Resolution Center” to resolve disputes mutually. Clients can escalate claims for unresolved conflicts. Gain expert advice on building a case against a chargeback or a claim against the business. 
    • Funds Now: Receive money from completed sales instantly without any hold or delay at no extra cost to the business. 
Etsy
Etsy
Start Price
$0.20
Per Item, Usage-Based
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Etsy

Is Etsy really as easy as everyone says it is to buy and sell unique items? Etsy is an eCommerce platform known for its distinctive, handcrafted goods from independent sellers. Users rave about the platform's user-friendly design, which makes it simple to navigate and discover those one-of-a-kind treasures. Etsy's strength lies in fostering a community of passionate creators and buyers seeking unique, personalized items. This dedication to small businesses and artisans distinguishes Etsy from mass-produced goods found on platforms like Amazon. For instance, a buyer looking for a handmade ceramic mug with a specific design is more likely to find it on Etsy than on a more generalized platform. However, Etsy's dependence on individual sellers can lead to inconsistencies. Shipping delays, variable product quality, and customer service challenges arise from dealing with numerous independent entities. While Etsy has policies in place, enforcing them across a vast network poses a challenge. Potential buyers should prioritize individual seller ratings and reviews to ensure a smooth experience. Ultimately, Etsy is best suited for shoppers seeking unique, handcrafted items and willing to embrace the nuances of buying directly from independent creators.

Pros & Cons

  • Niche Marketplace: Etsy is known for its focus on unique and handmade goods, attracting buyers looking for distinctive items.
  • Creative Variety: The platform boasts a vast selection of products, offering a diverse range of options for shoppers seeking one-of-a-kind pieces.
  • Customer Service Issues: Etsy has received complaints regarding its customer service, potentially leading to unresolved issues for businesses.
  • Shipping Challenges: Shipping delays are a recurring concern on Etsy, potentially impacting customer satisfaction and business operations. Businesses may need to meticulously manage shipping profiles and expectations.
  • Price-Focused Competition: Etsy's platform can lead to intense price competition, potentially impacting businesses focused on product quality and unique offerings.

Key Features

  • Online Store: Create stores using customizable templates and promote products using featured listings. 
  • Analytics: Provides detailed statistics to track orders and revenue, identify products with the most page views and understand performance trends. 
  • SEO Tools: Customers can find listings with the proper headings and descriptions. Helps recognize the keywords that get more traffic to the store. 
  • Logistics: Auto calculates shipping costs based on weight, dimension, shipping method and delivery speed. Prints shipping labels and directly sends tracking details to customers. 
  • Mobile App: Manage orders, update items, check shop analytics, create listings and talk to customers from anywhere. 
  • Promotional Tools: Promote items and listings in internal search and on social media. 
  • Payment Management: Collect and manage payments through PayPal or credit card, based on customers’ convenience. Also manages currency conversions, making it globally accessible. 
Shopify
Shopify
Start Price
$29
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Shopify

Shopify is a robust platform for every type of eCommerce business. During testing, I loved its “Markets” feature that consolidates wholesale, retail, B2B and D2C operations into a single view. You can tailor experiences for each market without creating multiple stores and get a bird's eye view of it all from a unified screen.

Its analytics module is a strong suit. Unlike other platforms that typically involve a 24-hour waiting period to access current data, Shopify lets you stream your business’s data in real time. The drag-and-drop interface is intuitive, and pre-built reports provide a solid foundation. However, the platform truly shines in its ability to access and customize ShopifyQL code for advanced analytics.

Shopify's scalability is also impressive. The platform grows with your business. Starting with a basic store and transitioning to a complex, multi-channel operation is seamless. The headless architecture offers flexibility for customization, allowing you to create unique shopping experiences using its native Hydrogen visual editor or other third-party solutions.

The mobile app has offline image editing, AI image generation and website editing capabilities. Also, Shopify's native AI, Magic, automates routine tasks and provides data-driven recommendations.

Shopify’s AI-powered virtual assistant, Sidekick, trains itself on your store’s data, customers and transactions. You can ask anything, from using a feature to understanding your business data, and it always provides helpful, contextual answers. It lets you generate customer segments, design marketing campaigns and optimize your sales funnel. Sidekick also identifies customer segments and offers tips to boost conversion rates, like targeted emails, discount coupons and cart recovery strategies.

However, Shopify's cost structure can be prohibitive for some. As the business grows, so do the expenses. And reliance on third-party apps for essential functionalities can lead to increased costs and potential performance issues down the line.

While the platform offers a high degree of customization, mastering Shopify's Liquid coding language is necessary for complex changes, creating a barrier for non-technical users. Lastly, the short duration of the free trial might hinder the evaluation process for potential customers.

Overall, Shopify is one of the best eCommerce solutions that can adapt to evolving business needs. However, you should carefully consider the platform's limitations in terms of cost, technical complexity and app dependency before jumping into a contract.


Pros & Cons

  • Ease of Use: Many users praise Shopify for its user-friendly interface, especially for those with little to no coding or web design experience. It allows users to set up a store quickly and easily.
  • Extensive Customizability: Shopify offers various free and paid customizable themes. It also has a large app store with numerous plugins for additional functionality.
  • Enhanced Security: Users appreciate Shopify’s integrated CDN hosting, SSL certification and multi-factor authentication, ensuring high security for businesses.
  • Support and Community: 24/7 customer support is available, and a large community of users and developers offers advice and solutions.
  • Scalability: Scaling your business with Shopify simply involves shifting to a higher-tier plan to access enterprise features like headless architecture, built-in AI and support for multiple business models.
  • All-In-One Solution: It provides a comprehensive package for managing eCommerce businesses, including marketing, inventory management, order processing, shipping, payments and analytics.
  • Cost: Some users find Shopify expensive, especially since costs can escalate with paid apps and transaction fees.
  • Technical Expertise: In-depth customization requires accessing Shopify’s proprietary coding language, Liquid, which can be challenging for users with low technical expertise.
  • App Dependencies: The reliance on third-party apps for additional features can lead to slower website performance and increased costs.
  • Free Trial Duration: The free trial period is relatively short (3 days), which some users find insufficient for making a fully informed decision.

Key Features

  • Website Builder: Create professional online stores with over 70 customizable themes, mobile optimization and advanced HTML/CSS editing.
  • Checkout: You can offer customers a seamless shopping experience with features like one-page checkouts, multiple payment options and abandoned cart recovery.
Wix
Wix
Start Price
$16
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Wix

Wix offers intuitive drag-and-drop editors and a rich library of designer templates. Users have identified the drag-and-drop editor and intuitive UI as Wix’s standout features. It aids website design without complicated coding and allows users to maintain analytics and manage content with a few clicks from the dashboard.

However, reviews mention that users can’t access the source code, and website designers can only use predefined customizations where personalization isn’t possible.

Also, critical features like payment processing, WordPress plugins, personal email domain and others come as paid add-ons or plugins. It can be a less economical option for businesses with large inventories, comprehensive websites and rapid scaling plans. However, the templates are well-crafted and ideal for new businesses to design unique landing pages and boost their digital presence at a comparatively low cost.

Pros & Cons

  • Website Builder: Offers an intuitive and feature-rich drag-and-drop website editor, according to 93% of reviews on the site building process.
  • Templates: Wix provides a wide range of state-of-the-art website templates, according to 100% of users who reviewed the template library.
  • Easy to Launch Website: About 90% of users reviewing ease of use said they had no trouble launching websites without prior technical knowledge.
  • Cost: It’s a cheaper option than its competitors, according to 72% of reviews on this aspect.
  • Scalability: Inability to access the source code can hinder operational scalability, according to 94% of reviews on backend connectivity.
  • Add-Ons and Plugins: Most essential features are expensive and only available as add-ons, according to 100% of reviews on this element.
  • Mobile Optimization: Optimizing websites for mobile devices is complicated and requires professional assistance, according to 92% of reviews on this feature.

Key Features

  • Website: Use Wix ADI (Artificial Design Intelligence) to automatically create a website or choose from more than 500 templates and 100 fonts to design a custom website with drag-and-drop abilities. Make them mobile-friendly, and add animations, images, text, videos and scroll effects like parallax, fade-in, zoom-in and more. 
    • Online Store: Showcase and sell products, track and manage inventory, and handle online stores. 
    • Blog: Create and edit blog posts, view and manage comments, and add multiple writers. 
    • Music: Showcase albums, playlists and tracks on a customizable music player. Allow customers to directly share and buy music from the website and keep track of the most shared, played, downloaded and purchased songs. 
    • Photography: Display images and autoplay videos in more than 30 kinds of galleries, set image quality and sharpness, and protect content using passwords and watermarks. 
    • Video: Manage, create and customize video channels, add videos from computers or social media, and rent, sell or offer monthly subscriptions. 
    • Events: Customize, create and share email invites, track RSVPs, manage and edit guest details, and sell event tickets. 
    • Restaurants: Create a personalized menu with customized pricing and images. Accept orders and manage reservations online, and set an auto-confirmation email. 
  • Domain: Connect or create a custom domain name and get a personalized email ID. 
  • Analytics: Track site performance, statistics, visitors, sales and more. 
  • Contact Management: Manage and collect contact and subscriber information in a single space. 
  • Login and Chat: Allow customers or members to access password-protected pages. Communicate with site visitors via live chat. 
  • Social Media: Connect accounts with Twitter, Pinterest, Facebook and other social media platforms. Share blogs, pictures and videos at the same time. 
  • Security: Secure websites and boost SEO with SSL certification. 
  • Payments: Accept payments online via PayPal and credit cards, and offline without commission. 
  • Shipping and Tax: Determine and customize taxation and shipping rules based on location. Also, offer free shipping and dropshipping. 
SquareSpace
SquareSpace
Start Price
$16
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked SquareSpace

Squarespace helps businesses and individuals promote their brands digitally by launching professional websites and integrating every social account in a unified platform. According to reviews, the drag-and-drop website builder and intuitive user interface are the primary pros of the software.

But, users have noted that the drag-and-drop editor lacks intricate customizations like moving image blocks, using multiple fonts, changing website structures and more. If you’re looking to deploy the software, we advise having technical expertise in WordPress coding or CSS editing for in-depth personalization. In conclusion, Squarespace is ideal for creating fashionable landing pages for individuals and smaller businesses, especially those looking for a simple option. It’s less effective for larger organizations with big inventory and that need hyper-detailed websites.

Pros & Cons

  • Website Builder: It’s simple to create a professional website without any coding using the drag-and-drop editor, according to 70% of users mentioning this feature.
  • Ease of Use: The platform is intuitive and straightforward, according to 100% of users mentioning this aspect.
  • Domain: Squarespace helps transfer existing domains without any hassle, according to 90% of reviews mentioning domains.
  • Customer Support: Vendor’s support team offers quick and quality responses, as noted by 92% of reviews on customer support.
  • Rigidity: The drag-and-drop website editor lacks customization features, according to all users discussing personal customizations.
  • Cost: According to 92% of users reviewing the pricing structure, the solution is costlier than its competitors based on the features provided.
  • Performance Speed: 82% of users who mentioned this element said that the platform uses a lot of RAM while running and is prone to crashes.
  • Data Analytics: In-depth analytics is only available with the enterprise pricing plan, according to 67% of reviews discussing this aspect.

Key Features

  • Templates and Design Tools: Access customizable templates that support all major content types, like blogs, galleries, pages, calendars and more. Use the latest HTML, Javascript and CSS transcripts to edit templates. Use customized color palettes, video and background banners, images via Unsplash, Google and TypeKit fonts, a built-in photo editor and more. 
  • Layout and Pages: Use pre-designed structures to create websites and add blocks, menus, links, maps, forms, files, buttons, charts, custom codes and social media icons. Duplicate text pages, use CSS editor and create custom redirect pages. Design websites that automatically adapt to the device it is accessed on without changing the overall style of the website. 
  • Commenting System: Incorporate a commenting system that helps with community management, flagging spam messages, disabling comments, threading comments, counting individual likes and moderating content. 
  • Multiple Contributors and Access Levels: Restrict permission to access based on role and use a single login to handle multiple sites simultaneously. Provide access levels, including content editing, reporting, store managing, administrating, billing and more. 
  • Passwords and Page Lock: Lock websites with a password while editing it, use a password to create private sections and customize page displays for visitors when locked by a password. 
  • Built-In Mobile Websites: Design websites that automatically adapt to the device it is accessed on without changing the overall style of the website. 
  • App: Use an app available on Android and iOS to manage websites, add or edit pages, add images, write and edit blogs and review traffic analytics. Manage inventory, orders and customers as well as add products and issue returns while on the go. 
  • Extensions: Use third-party tools to manage sales transactions, handle inventory and accounting, file taxes, streamline bookkeeping, promote products, ship products and more. Connect with Google Analytics and Disqus. 
  • Blogging: Publish, draft, schedule and mark posts for review. Use markdown block to add text, change layouts as per the blog content and automate the process of reformatting content for email campaigns. Manage audio blocks, blog post options and podcast support for better visibility. Save excerpts and source URLs, use accelerated mobile pages to create lightweight web pages, add subscribe buttons, access built-in RSS feeds and link titles to external URLs. 
  • Portfolios: Drag and drop images, add videos and audio files to pages or blog posts, and set videos or images as backgrounds. Access a built-in image editor, create landing pages with links to sub-pages, use lightbox to highlight images, define focal points for images and auto-fill tags, tiles and descriptions when importing images. 
Weebly
Weebly
Start Price
$10
Monthly, Freemium
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked Weebly

Weebly, a website builder owned by Square, empowers entrepreneurs to establish and expand their online presence. Users consistently commend its user-friendly drag-and-drop interface, making website creation accessible even for those without coding expertise. The platform's affordability, with both free and paid plans, further enhances its appeal. Weebly's extensive template library and integrated marketing tools streamline the website building process, while its e-commerce features, including shopping cart functionality and payment processing, enable seamless online selling. However, some users note limitations in design flexibility and customization options compared to platforms like Wix or Squarespace.

Weebly's strength lies in its simplicity and affordability, making it ideal for small businesses and individuals seeking a straightforward solution to establish their online presence. Its e-commerce capabilities cater to those venturing into online selling, providing essential tools for product management and transactions. The platform's ease of use allows users to focus on their core business rather than grappling with technical complexities. "Weebly: Your website, without the wobbles" perfectly captures the essence of this platform, offering a stable and user-friendly experience for building and managing online stores.

Pros & Cons

  • Simple to Use: Weebly provides a drag-and-drop interface, making it easy for users to build and customize their online stores without needing coding knowledge. The platform offers a straightforward and intuitive experience, allowing users to quickly add products, manage inventory, and set up payment processing.
  • Affordable Pricing: Weebly offers a range of pricing plans to suit different business needs and budgets. The platform provides a free plan with basic features, as well as paid plans with more advanced functionality and scalability. This affordability makes Weebly an attractive option for small businesses and startups.
  • Mobile-Friendly Design: Weebly's themes are designed to be responsive and mobile-friendly, ensuring that online stores look great and function properly on all devices. This is crucial for providing a positive user experience and reaching customers who shop on their smartphones or tablets.
  • Integrated Marketing Tools: Weebly offers built-in marketing tools to help businesses promote their online stores. These tools include email marketing, SEO optimization, and social media integration, allowing users to reach a wider audience and drive traffic to their websites.
  • Limited Design Flexibility: Weebly's drag-and-drop interface, while user-friendly, can feel restrictive for users who desire more control over their website's appearance and functionality. The platform's templates and design options might not cater to all aesthetic preferences or accommodate complex layouts.
  • eCommerce Functionality: Weebly's eCommerce features, while suitable for smaller online stores, may not meet the needs of businesses with extensive product catalogs or complex shipping and inventory management requirements. Users seeking advanced eCommerce capabilities might find the platform's offerings somewhat limited.
  • SEO Limitations: Some users have expressed concerns about Weebly's SEO capabilities, noting that the platform's built-in tools might not provide the level of control and customization required for comprehensive search engine optimization strategies. This could potentially impact a website's visibility in search engine results.

Key Features

  • Professional Website: Build a professional website, online store or blog: 
    • Designing: Drag and drop widgets, use mobile-friendly templates, add photos and dynamic content, and easily edit text blocks to build websites. Leverage the built-in code editor for further customization. 
    • Domain Names: Search for suitable domain names, purchase a domain, manage CNAME, A records, WHOIS information and more from the dashboard. Alternatively, create a free subdomain in case of small-scale requirements. 
    • SEO: Leverage a site map, SEO-friendly HTML formatting, meta descriptions, alt tag placement and more to rank websites on top of Google search results. 
    • Hosting: Experience navigation speed and reliability with its free cloud-based website hosting infrastructure. Provide visitors with a seamless online experience. 
    • Forms: Create custom contact forms, RSVP lists and surveys. Integrate these into the website to create unique engagement and data gathering opportunities. 
    • Blogs: Customize the structure, layout, category, tab and sidebar of posts, and manage comments to build a personalized blog. Enable easy distribution through RSS and social sharing built into every blog. 
    • Dynamic Content: Upload and edit photos and create slideshows. Embed videos from Youtube, Vimeo and other video sharing platforms, or upload and host videos on the website. Adjust spacing, presentation and more to deliver high-quality content to visitors. 
  • E-Commerce: Build a complete e-commerce solution. 
    • Payment Processing: Leverage partnership with Square to accept all major credit cards and streamline the checkout process. Use its POS system to unify payment processing across digital and non-digital storefronts. Other payment gateway integrations include PayPal, Stripe and more. 
    • Inventory Management: Track inventory, manage supply, categorize products and create urgency by displaying the number of items remaining in stock. Easily import and export products to external marketplaces like Etsy and Amazon and collect data in a CSV format. 
    • Email Marketing: Customize messages, use templates, showcase new products and advertise upcoming sales with branded and personalized emails. 
    • Discounts: Provide free shipping or create custom coupon programs by setting discount percentage, expiration date and the number of coupons available. Additionally, design and generate custom gift cards to increase engagement and build brand awareness. 
    • Shopping Cart: Provide customers with a fully integrated shopping cart and a secure checkout experience. They can safely navigate and shop with a 128-bit encrypted connection and an SSL certificate. 
    • Cart Recovery: Recapture tentative shoppers that abandoned their carts or dropped out of the checkout process via timely automated reminders and personalized messages. 
    • Site Search: Maximize inventory exposure and create more buying opportunities by providing customers with filtered product searches to expedite the selection process. 
  • Mobile Application: Customize the website, receive real-time site analytics, edit offline and save and sync work across all devices with with apps for Android and iOS. 
  • Analytics: Track store performance, online traffic, technical SEO metrics and engagement. Fine-tune email campaigns, identify top products and streamline promotions from a unified dashboard to support growth ambitions. 
  • App Center: Choose from various apps to build a complete solution for website management. Available apps can improve search ranking and set up sales channels, CRM, auditing, packaging and shipping, and more. 
WooCommerce
WooCommerce
Start Price
$25
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
Request Pricing Request Demo

Why We Picked WooCommerce

WooCommerce facilitates eCommerce on any WordPress website. It’s a popular solution among users for its flexibility and ease of implementation. The plugin is easy to install and use without complicated coding. The basic plugin is free but only provides essential eCommerce features. Advanced modules like data analytics, email marketing, CRM and more are available as paid extensions.

Reviews noted that heavier websites with many extensions tend to work slow. So for users without WordPress and coding experience, it’s tough to maintain the website. In conclusion, WooCommerce is a robust solution that businesses of any type can mold based on their needs and scale with adequate technical expertise.

Pros & Cons

  • Flexibility and Customization: It’s a flexible platform that offers various customizations through plugins and add-ons, according to 94% of users mentioning this element.
  • Ideal for WordPress: Users can add essential eCommerce features to any website on WordPress, as noted by 97% of reviews on this aspect.
  • Implementation: According to 96% of reviews on implementation, it’s easy to implement the software without in-depth technical expertise.
  • Training: A vast amount of tutorials are available from vendors and external user bases, according to 100% of reviews on training.
  • Costs: It’s a cheaper option than its competitors, as noted by 85% of users mentioning pricing.
  • Advanced Features: Most of the advanced eCommerce features are only available as paid plugins, according to all the reviews on this aspect.
  • Website Performance: More plugins can affect the website’s speed and performance, as mentioned by 90% of reviews on website functioning.

Key Features

  • Online Store: Setup an online store and personalize its design and layout through “Storefront.” Or integrate into a WordPress website for a nestable grid system, enhanced SEO performance and innovative design templates. 
  • Content Creation: Display products and content in a modular way, adding different categories like bestsellers, top-rated, on-sale and more, and post them anywhere on the site. Leverage the Wooslider integration to create interactive slideshows and transitions to boost engagement. 
  • Payment Processing: Streamline the checkout process, monitor charges, accept multiple currencies, handle disputes and track deposits from a unified dashboard. Customers can save their credit card details and set up recurring payments for subscriptions or memberships. 
  • Order Management System: Update products, fulfill orders and track shipment from the dashboard. Track orders throughout the fulfillment process using status bars. 
  • Shipping: Execute fulfillment from the dashboard with a built-in shipping module. Print labels and drop off packages without waiting in a queue at the post office. Leverage DHL and USPS integrations to display prices and charge customers directly during checkout. 
  • Product Information Management: Sell physical products, catalog appointments or offer members-only digital content. Let customers choose from product variations, subscription options, single items or bundle variations. 
  • Integrations: Enhance the online store with plugins and extensions from the WooCommerce Marketplace to add design, marketing, point of sale, accounting, tax management capabilities and more. 
  • Marketing: Increase brand visibility and boost engagement: 
    • Listings: Manage product listings on all major marketplaces, including Facebook Ads, Google Listings, Amazon and more. 
    • Email Marketing: Generate customized emails to recover abandoned carts and automate campaigns. 
    • Discounts: Drive repeat sales and increase customer loyalty with customizable coupons, redeemable points and rewards, and gifts upon direct purchase. 
  • Global Audience: Cater to customers from across the globe with multilingual content and easy currency exchange. Supports 24 major languages and all major currencies. 
  • REST API: Gain complete control of the online store with a flexible and scalable API solution conforming to the constraints of the REST architecture. 
  • Mobile App: Use the app for Android and IOS to create, edit and publish products, receive real-time notifications and alerts, manage orders from purchase to fulfillment, track statistics and switch between sites in case of multiple stores. 
  • Jetpack: Secure the site with automated malware screening, authenticated customer logins and brute force attack prevention. Maintain a backup of sales data and monitor insights on orders, trends and traffic. 
BigCommerce
BigCommerce
Start Price
$29.95
Monthly
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Why We Picked BigCommerce

During testing, I noticed right off the bat that BigCommerce is a feature-rich platform that needs a lot of customization to fit my exact needs. Plus, there aren’t guided onboarding experiences, making implementation time-consuming. You must manually explore the interface to learn how to create or connect a domain, add products, set up fulfillment workflows, connect sales channels and design a storefront.

Secondly, what caught my eye was the platform's speed and operability. BigCommerce boasts a 99% website uptime, and I could see why. It automatically optimizes images, minimizes HTTP requests and uses browser cache to identify customers. Also, a global content delivery network allows visitors worldwide to view your site from the nearest server.

I loved how intuitive it is to connect and manage sales channels using BigCommerce. You can set up differentiated experiences for each channel using dynamic pricing, multiple product views, product swatches and bulk pricing tools. A robust customer segmentation module automatically groups similar customer personas based on your rules and helps design personalized experiences.

The storefront editor uniquely lets you design a carousel for the website header. However, I didn’t like anything else about the storefront editor. It has limited free themes, and paid ones are comparatively more expensive than what competitors offer. That said, the platform's headless architecture helps compensate by enabling custom storefront development.

My only point of contention was its unique pricing model. It charges a base subscription fee and puts a cap on your business's annual sales. If you exceed this cap, BigCommerce takes a percentage of your revenue based on your subscription plan.

Also, if you connect the platform to a POS, every POS sale is considered an eCommerce sale, leading to a higher sales volume and cost. This leads to complex TCO calculations for enterprises with large sales volumes and international customers.

Overall, BigCommerce is one of the best options for growing mid-sized businesses that can offset the platform cost with their sales revenue. It's flexible and can adapt to multiple business models, including B2B, D2C and dropshipping, with separate storefronts for each.

However, the platform can be overkill for small businesses and may require significant investments to unlock its full potential. That's because all the good features like multi-storefront, personalization, customer segmentation and headless architecture are available in higher-tier plans. Also, lower-tier plans are comparatively more expensive than those of competitors like Shopify.

Pros & Cons

  • Customer Service and Support: Many reviews highlight excellent customer service, with helpful and responsive support teams that are available via phone and chat.
  • Functionality and Customization: BigCommerce offers a robust set of features, including SEO tools, custom URLs and 301 redirects. It also has strong B2B capabilities, multi-store functionality and a variety of apps for integration.
  • Stability and Reliability: Users praise the platform for its reliability and lack of downtime.
  • Scalability: The platform is scalable, making it suitable for businesses of different sizes, including those looking to grow.
  • Cost and Hidden Fees: BigCommerce has tiered pricing based on sales volume. Many users feel this pricing model can be restrictive and costly, especially for businesses with significant brick-and-mortar sales.
  • Limited App Selection: Reviews mention a relatively limited selection of apps compared to competitors like Shopify. Users may need to rely on external developers for custom integrations.
  • Limited Free Website Themes: Some reviews have complained about the lack of free storefront themes and templates. Users have to pay for good templates on top of the subscription fee.

Key Features

  • Page Builder: You can create and edit web pages without coding. Or you can jump into built-in HTML, CSS and JavaScript for advanced customization. Plus, you can ensure your pages look great on mobile devices and use Stencil CLI for in-depth development.
  • PunchOut: BigCommerce makes it easy to create a unique checkout experience for customers. You can either use their server-to-server checkout API or the PunchOut2GO solution.
Magento
Magento
Company Size
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Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Key Features

  • Page Builder: Enhance customers’ shopping experience with an intuitive professional web page. Save time with in-line editing, reusable dynamic blocks and templates for design and content. Engage shoppers with rich and up-to-date content. Customize pages to match the business brand with flexible layouts and a drag-and-drop content management interface. 
  • Live Search: Leverage Adobe Sensei AI and real-time data to provide shoppers with highly personalized search results. Modify search queries based on KPIs, reduce manual inputs with AI-supported workflows, and offer accurate results to shoppers with suggestions on each keystroke and flexible synonyms. Open API and GraphQL coverage allow for headless content delivery. 
  • Order Management: Create seamless cross-channel experiences amongst multiple brands, sites, stores and warehouses. Track inventory across various channels, manage refunds, cancellations and back-orders, and provide customers with flexible options such as Buy-Online-and-Pick Up-in-Store (BOPIS). 
  • Progressive Web Application (PWA) Studio: Increase engagement, boost conversion rates and diversify revenue streams with a web application runnable on mobile and desktop. Design and launch the PWA seamlessly, leverage the Adobe Experience Manager or custom-build the front-end experience, and save money on hosting costs. 
  • Product Recommendation: Automatically analyze customers’ shopping behavior with AI-fueled algorithms and offer personalized recommendations. Eliminate page tagging and manual analysis. Exclusive to merchants signed up with Adobe Commerce. 
  • Amazon Sales Channel: Sync inventory, product catalogs and pricing to the Amazon marketplace, and seamlessly sell and distribute products from the dashboard. Self-deliver products or use Fulfillment By Amazon (FBA) to get orders into customers’ hands. Automate intelligent repricing of Amazon listings to win the buy-box position and offer tiered pricing to other businesses. 
  • Shipping:  Integrate storefronts with ShopRunner, an e-commerce platform and a FedEx subsidiary, to better manage shipping and logistics. Offer customers two-day shipping, easy product return processes backed by FedEx, and storage for multiple forms of billing and shipping information. 
  • Financing: Leverage partnership with Wayflyer, a funding platform, to generate revenue-based financing as needed. Receive offers based on performance and obtain the money within one to two business days. Receive analytics-driven investment recommendations to improve sales and scale business. 
  • Magento Marketplace: Discover thousands of free and premium extensions to streamline business processes. Install extensions to help with customer support, payment and security, marketing, accounting, reporting, site optimization and more. 
Helium 10
Helium 10
Start Price
$39
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Key Features

  • Activity Dashboard
  • Alerts/Notifications
  • Campaign Management
  • Channel Management
  • Customizable Branding
  • Customizable Templates
  • Data Import/Export
  • Email Marketing
  • Inventory Management
  • Inventory Tracking
  • Mobile Access
  • Multi-Channel Marketing
  • Order Management
  • Promotions Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Trend Analysis
  • Search/Filter
  • SEO Management
  • Shipping Labels
  • Template Management
  • Templates

COMPARE THE BEST Enterprise Ecommerce Platforms

Select up to 2 Products from the list below to compare

 
Product
Score
i
SelectHub’s Analyst Rating is based on data from our 400+ point analysis of Enterprise Ecommerce Platforms, user reviews, and our own crowd-sourced data from our free software selection platform. Scores are periodically updated via ongoing selection projects and user activity within our platform.
Start Price
Free Trial
Company Size
Deployment
Platform
Logo
PayPal
$0.30
Per Transaction, 5.4% Flat Rate
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
PayPal
Etsy
$0.20
Per Item, Usage-Based
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Etsy
Shopify
$29
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Shopify
Wix
$16
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Wix
SquareSpace
$16
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
SquareSpace
Weebly
$10
Monthly, Freemium
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Weebly
WooCommerce
$25
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
WooCommerce
BigCommerce
$29.95
Monthly
Yes
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
BigCommerce
Magento
Still gathering data
No
Small Medium Large
Cloud On-Premise
Mac Windows Linux Chromebook Android
Magento
Helium 10
$39
Yes
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Cloud On-Premise
Mac Windows Linux Chromebook Android
Helium 10

All Enterprise Ecommerce Platforms (214 found)

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Extensiv Order Management

by Extensiv
Extensiv Order Management
Extensiv Order Manager (formerly called Skubana) is a software solution designed to help businesses efficiently manage their orders, inventory, and customer interactions. It's particularly well-suited for businesses that operate online and require a streamlined approach to order fulfillment. By automating tasks and providing real-time insights, Extensiv Order Manager empowers businesses to enhance their operations and elevate customer service. Key benefits include improved order accuracy, reduced costs, and increased efficiency. Popular features encompass order tracking, inventory management, customer communication tools, and comprehensive reporting capabilities. User feedback suggests that Extensiv Order Manager offers a user-friendly experience and robust functionality, making it a strong contender in the order management software market. Pricing is based on a per-user, per-month model, with options to accommodate various business sizes and needs. A free trial is also available for those who wish to explore the software before committing. Keep in mind that pricing and features can change over time, so it's recommended to check the Extensiv website for the latest information.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Syndigo

by Syndigo
Syndigo
Syndigo is a popular software product that ranks 43 among all CMS Software according to our research analysts and 9 crowd-sourced reviews from 1 source. Syndigo is most fitting for all business sizes. Syndigo can be deployed in the cloud. Similar alternatives to Syndigo include Pulse CMS, OrchestraCMS and Collaboro.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Bloomreach

by BloomReach
Bloomreach
Bloomreach is a popular software application that ranks 44 among all CMS Software according to our research analysts and 31 crowd-sourced reviews from 1 source. Starting from $0, Bloomreach is priced free of charge to start and is most suitable for medium-to-large-sized enterprises. Bloomreach can be deployed in the cloud and on-premise and is accessible from a limited amount of platforms including Windows devices. Similar alternatives to Bloomreach include Edly, Box and CD2 Learning.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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SITE123

by SITE123
SITE123
SITE123 is a well-known software application that ranks 48 among all CMS Software according to our research analysts and 125 crowd-sourced reviews from 1 source. Starting from $12.80, SITE123 is priced more economically, commonly offers a free trial and is most suitable for companies large and small. SITE123 can be deployed online. Similar alternatives to SITE123 include Owwlish, PDF Converter Elite and Superdocu.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Tontine

by Tontine
Tontine
Tontine is a popular software application that ranks 6 among all Pricing Software according to our research analysts and 2 crowd-sourced reviews from 2 sources. Starting from $299, Tontine is priced fairly, has offered a free trial in the past and is most fitting for companies large and small. Tontine can be deployed in the cloud. Similar alternatives to Tontine include FPX, Oracle CPQ and Pricefx.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
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Turbify

by Computer Solutions, Inc.
Turbify
Turbify (formerly Verizon Small Business Essentials) is a comprehensive software solution designed to streamline eCommerce operations, offering robust tools for inventory management, order processing, and customer relationship management. It is particularly well-suited for small to medium-sized businesses seeking to enhance their online retail capabilities without the complexity of larger enterprise systems. The software's intuitive interface and customizable features make it accessible for users with varying levels of technical expertise. Key benefits of Turbify include its ability to integrate seamlessly with various payment gateways and shipping carriers, ensuring a smooth transaction process from start to finish. Popular features include real-time inventory tracking, automated email marketing, and detailed sales analytics, which provide valuable insights into business performance. Users often praise its reliability and the efficiency it brings to their daily operations. In terms of pricing, Turbify offers flexible plans that cater to different business needs, typically ranging from $50 to $200 per month, depending on the level of functionality required. This competitive pricing, combined with its user-friendly design and powerful features, makes Turbify a compelling choice for businesses looking to optimize their eCommerce platforms.
User Sentiment User satisfaction level icon: fair
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Sellvia

by Sellvia
Sellvia
Sellvia is a popular software tool that ranks 50 among all eCommerce Platforms according to our research analysts and 3 crowd-sourced reviews from 1 source. Starting from $39, Sellvia is priced a notch under most others, commonly offers a free trial and is most advisable for businesses large and small. Sellvia can be deployed online. Similar alternatives to Sellvia include Apptha, OXID eShop and Gigrove.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Cova

by Cova
Cova
Cova is a well-known software product that ranks 47 among all POS Software according to our research analysts and 2 crowd-sourced reviews from 1 source. Cova is most suitable for businesses large and small. Cova can be deployed in the cloud. Similar alternatives to Cova include Priority Retail, SwiftPOS and Grindless POS.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Jimdo

by Jimdo
Jimdo
Jimdo is a popular software system that ranks 58 among all CMS Software according to our research analysts and 52 crowd-sourced reviews from 2 sources. Starting from $7.50, Jimdo is priced for those with smaller budgets and is most applicable for small-to-mid-sized companies with less than 1000 employees. Jimdo can be deployed online and on-premise and is accessible from a limited number of platforms including Windows devices. Similar alternatives to Jimdo include Edly, Box and CD2 Learning.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Square Online

by Square, Inc.
Square Online
Square Online is a versatile software solution designed to streamline ecommerce and website building tasks. It is particularly well-suited for small to medium-sized businesses across various industries, including retail, food service, and professional services, due to its user-friendly interface and comprehensive features. The platform offers unique benefits such as seamless integration with existing payment systems, customizable templates, and robust inventory management tools. Users appreciate its ability to facilitate online sales with minimal technical expertise required. Square Online stands out with its powerful features like real-time analytics, mobile optimization, and integrated marketing tools, which enhance the overall user experience. Pricing details are not explicitly provided, so it is advisable for potential users to contact SelectHub for a personalized quote. Compared to similar products, Square Online is praised for its simplicity, efficiency, and the ability to support businesses in establishing a strong online presence with ease.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Lucky Orange

by Lucky Orange
Lucky Orange
Lucky Orange is a popular solution that ranks 26 among all Live Chat Software according to our research analysts and 219 crowd-sourced reviews from 2 sources. Starting from $18, Lucky Orange is priced lower than average, has offered a free trial in the past and is most fitting for businesses large and small. Lucky Orange can be deployed in the cloud. Similar alternatives to Lucky Orange include Vergic, Joonbot and BOTNATION AI.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Webador

by Webador
Webador
Webador is a popular software tool that ranks 60 among all CMS Software according to our research analysts and 24 crowd-sourced reviews from 1 source. Starting from $1, Webador is priced economically, has offered a free trial in the past and is most suitable for all company sizes. Webador can be deployed in the cloud. Similar alternatives to Webador include Edly, Box and MeritHub.
User Sentiment User satisfaction level icon: good
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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TrueCommerce

by HighJump
TrueCommerce
TrueCommerce EDI Software, developed by HighJump, is a comprehensive solution designed to streamline electronic data interchange (EDI) processes for businesses of all sizes. It caters particularly well to companies with complex supply chains and high transaction volumes, offering automation and efficiency in managing EDI transactions. A key advantage of TrueCommerce is its ability to integrate seamlessly with various business systems, including ERP and WMS platforms. This integration facilitates smooth data flow and eliminates manual data entry, reducing errors and saving time. Popular features include transaction management, partner management, and data mapping tools, which simplify EDI processes and enhance visibility into supply chain operations. User experiences often highlight the user-friendly interface and robust functionality of TrueCommerce. Pricing for TrueCommerce typically involves a subscription-based model with fees based on factors such as transaction volume and the number of trading partners.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Salesforce Commerce Cloud

by Salesforce.com
Salesforce Commerce Cloud
Salesforce Commerce Cloud is a comprehensive cloud-based eCommerce solution designed to streamline the way businesses engage with their customers across various channels. It's particularly well-suited for medium to large enterprises looking to enhance their online sales capabilities and provide a seamless shopping experience. One of the key benefits of using Salesforce Commerce Cloud is its ability to offer personalized customer experiences, thanks to its advanced AI and analytics features. This platform stands out for its robustness in managing inventory, orders, and customer data, making it a popular choice among businesses aiming to scale their online presence efficiently. When compared to similar products, users often highlight its seamless integration capabilities with other tools and the extensive support ecosystem as significant advantages. Pricing for Salesforce Commerce Cloud can vary widely based on the specific needs and scale of a business, typically following a subscription model that may include fees based on a percentage of sales transactions. This flexible pricing structure allows businesses to choose a plan that best fits their budget and growth expectations.
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Competera

by Competera
Competera
Competera is a well-known application that ranks 8 among all Pricing Software according to our research analysts and 50 crowd-sourced reviews from 1 source. Starting from $1000, Competera is priced lower than average and is most advisable for medium-to-large-sized businesses. Competera can be deployed online and on-premise and is accessible from a limited set of platforms including Windows and Linux devices. Similar alternatives to Competera include Conga CPQ, Verenia and servicePath.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Shift4Shop

by 3dcart
Shift4Shop
Shift4Shop is a popular software application that ranks 60 among all eCommerce Platforms according to our research analysts and 117 crowd-sourced reviews from 1 source. Starting from $0, Shift4Shop is priced free of charge to start and is most applicable for companies on the small or medium side. Shift4Shop can be deployed in the cloud and on-premise and is accessible from a limited set of platforms including Windows and Linux devices. Similar alternatives to Shift4Shop include Aimeos, BaseLinker and eWards.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 or less
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Amilia

by Amilia Enterprises
Amilia
Amilia is a comprehensive software solution designed to streamline and manage tasks within the realm of Recreation Management. It is particularly well-suited for organizations and businesses that operate in the leisure and community services sectors, offering a range of tools to facilitate program registration, membership management, and facility booking. One of the key benefits of Amilia is its ability to enhance customer engagement through an intuitive online platform, making it easier for users to access services and for providers to manage operations efficiently. Among its popular features are online registration, payment processing, and scheduling, which collectively contribute to a more organized and user-friendly experience. When compared to similar products, Amilia stands out for its user-centric design and flexibility, accommodating a variety of recreational management needs. Pricing considerations for Amilia typically involve a range based on the scale of usage, with options for monthly or annual payment plans, ensuring that there is a cost-effective solution for different sizes of organizations.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Debutify

by Debutify
Debutify
Debutify is a popular platform that ranks 64 among all eCommerce Platforms according to our research analysts and 294 crowd-sourced reviews from 2 sources. Starting from $19, Debutify is priced more competitively, commonly offers a free trial and is most suitable for companies on the smaller side. Debutify can be deployed online. Similar alternatives to Debutify include OXID eShop, Gigrove and Replika Software.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$10 - $100
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Mirakl

by Mirakl
Mirakl
Mirakl offers a sophisticated software solution designed to streamline and optimize tasks such as dropshipping. This platform is particularly well-suited for large retailers and e-commerce businesses aiming to expand their product offerings without the need for additional inventory. By leveraging Mirakl's capabilities, businesses can efficiently manage third-party sellers, ensuring seamless integration and consistent customer experiences. Key benefits include enhanced scalability, improved operational efficiency, and the ability to quickly adapt to market demands. Popular features encompass automated vendor onboarding, real-time inventory updates, and comprehensive analytics for performance tracking. Users often highlight the platform's intuitive interface and robust support as standout attributes. In comparison to similar products, Mirakl is frequently praised for its reliability and extensive customization options. Pricing typically varies based on the scale of implementation and specific business needs, with options for annual or monthly payments, ensuring flexibility for diverse financial strategies.
User Sentiment User satisfaction level icon: excellent
Cost Breakdown
$100 - $500
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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XCart

by X-Cart Cloud
XCart
X-Cart is a SaaS eCommerce platform that helps businesses design online brands. Users can reach global audiences, manage multiple vendors, design websites and create ad campaigns.It includes international and PCI-DSS compatible payment gateways, SEO technologies, email marketing, numerous checkout options, loyalty programs, Google Analytics, fraud prevention and customer data protection. It offers specialized modules for marketplaces, automotive and B2B businesses.
User Sentiment User satisfaction level icon: great
Cost Breakdown
$500 - $1,000
Company Size
Small Medium Large
Deployment
Cloud On-Premise
Platform
Mac Windows Linux Chromebook Android
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Buyer's Guide

Enterprise Ecommerce Software Is All About Centralizing Complex Commerce Processes in a Unified Platform

By Riddhiman Roy, Market Analyst at SelectHub

Enterprise Ecommerce Platforms BG Intro

Are you unable to handle peak traffic hours with your current eCommerce platform? Is the total cost of ownership of the platform increasing due to unforeseen maintenance costs? Then it’s time for your traditional system to evolve into an enterprise eCommerce solution.

These highly customizable platforms deliver branded shopping experiences to an international audience and help your business keep up with the latest eCommerce trends and adapt to the changes.

Unlike MSMEs with options galore, large enterprises may find the number of eligible options to shrink considerably when looking for suitable solutions. But don’t worry. In this guide, we’ll discuss the intricacies of enterprise eCommerce software and help you scour every corner of the market to find an ideal solution for a growing organization. Let’s get down to business.

Executive Summary

  • Enterprise eCommerce platforms are comprehensive solutions for handling marketing, management, selling, fulfillment and reporting of high-growth and high-revenue companies.
  • These platforms prevent site downtime, improve overall security, offer a great customer experience and can scale with your company.
  • A few key features are website designing, omnichannel marketing, order management, customer experience personalization and analytics.
  • Due to the wide area of operations these platforms touch, it’s important to identify your requirements and choose a solution that fits your business like a glove. Otherwise, they can overcomplicate your workflows and overwhelm the entire team.
What This Guide Covers:

What Is Enterprise Ecommerce Software?

An enterprise eCommerce solution is a comprehensive set of tools for high-growth companies that helps sell a large product catalog to worldwide customers, accept high-order volumes and personalize customer experiences across channels and devices. These scalable platforms have robust infrastructures that can support over 1000 team members and help consolidate every commercial and non-commercial workflow in a single platform.

It can manage everything required to run a successful online store, from storefront designing, product taxonomies and omnichannel marketing to order fulfillment, customer experience management and marketing analytics. These centralized platforms hold together your front and backend, creating seamless shopping experiences for your customers and leaving room for you to focus on scaling operations and adding new sources of revenue.

Different Types

Related Categories

An eCommerce platform is the foundation of your online business. It manages frontend sales and backend operations while integrating with core third-party modules. Due to its wide scope of functions, there are four broad categories of enterprise eCommerce solutions you can consider:

  • SaaS: Vendors rent the platform for a subscription fee. They take charge of cloud hosting, IT management, SSL, security, platform maintenance and PCI compliance. The only disadvantage is you have limited backend and platform-coding control.
  • Headless: These are SaaS platforms with a loosely decoupled microservice architecture. Unlike monolithic systems, headless software doesn’t package the frontend/presentation layer with backend/server-side functions. You can add and remove features per requirements. Separate your online storefront from backend processes to make changes behind the curtain without disrupting the storefront. You can also design multiple storefronts to target customer segments and use a solitary, integrated backend to manage them.
  • Open-source: You can purchase the software license and customize the platform code according to business needs. These are usually on-premise software and require heavy investment in IT infrastructure (to host the platform), IT expertise and personnel (to install and maintain the software).
  • Composable Tech Stack: A few businesses might choose to deploy individual software for specific functions and create a unique tech stack containing multiple heterogeneous solutions. It creates more autonomous teams for an organization and helps identify which segments are working and dispose of those that aren’t. The only shortcoming is that creating a smooth data path amongst multiple systems is tricky and can lead to data silos and loss.

Primary Benefits

Enterprise Ecommerce Platforms Benefits

Prevent Downtime

A survey revealed worldwide eCommerce businesses faced a 10% revenue loss due to website downtime and performance issues. Today, even a millisecond delay is enough to send customers to a competing website.

One of the main benefits of enterprise eCommerce platforms is that it provides users with enough bandwidth to keep websites up and running during traffic surges, regardless of business size.

Scale Easily

Enterprise eCommerce platforms offer unparalleled flexibility and extensibility when scaling operations. They offer a wide range of features in a modular architecture, allowing you to add or remove functions per current business requirements. You can also expect a marketplace of third-party software that you can integrate for specific functionalities.

Strengthen Security

Online data privacy is a top concern for both consumers and online businesses. You must ensure your website is a safe environment for customers to disclose personal information, preferences and payment details.

In a survey, 47% of consumers admitted that personal data theft could hurt their trust in digital merchants, and 23% said data theft is the top issue negatively affecting their trust and comfort with an online merchant.

Enterprise eCommerce platforms offer you all the tools needed to create a safe space for your customers, irrespective of whether you take charge of maintaining security or the vendor does it for you (for cloud-based software). From SSL website certification and SSAE 18 encryption to PCI-compliant payment gateways and annual data audits, you get all the tools required to safeguard business data and fend off cyberattacks.

Improve Customer Experience

Great customer experience is the key differentiator between a successful online business and one that couldn’t make it. But as an enterprise, dealing with millions of customers and offering personalized experiences for each is daunting.

Thankfully, enterprise solutions have robust CRM modules that record each customer's order history, preferences and navigation history. You can create rich customer profiles and define rules to personalize experiences according to their taste.

A few solutions also support A/B testing, enabling you to compare performances of two versions of a feature, storefront and other elements of your website in front of a live audience.

Key Features & Functionality

Enterprise Ecommerce Platforms Key Features

Website Designing

You can opt for intuitive website designers that let you use drag-and-drop tools and templates to create websites without coding expertise. Or you can go for robust website building kits with WYSIWYG editors, HTML toolboxes and PWA studios that help design branded experiences across devices and channels.
Omnichannel Marketing

You can use a unified platform for marketing your business across every channel, including social media, push and in-app notifications, SMS marketing, Google ads, and more.
Email Automation

The platform maintains a list of your subscribers and customers. You can design periodical newsletters to market new products, sales and other features.

It also allows you to send personalized emails to individual customers that can help drive repeat sales and retrieve lost or abandoned shopping carts.
Product Information Management

The system serves as a single source of product data for your business. You can store product taxonomies between various product iterations and define relations like spare parts, additional resources and product bundles.

You can store product information and publish accurate catalogs on every sales channel.
Shopping Cart

Customers can save preferred items for checkout or future purchases. Automatically calculate the shipping cost based on customers’ location and get a detailed bill breakdown.

Connect the shopping cart solution with your bank account or payment gateway to smoothly transition customers from the checkout page to payment portals.
Search Tools

A universal search bar allows customers to quickly locate their desired products without navigating multiple web pages.

Some solutions equip the search bar with AI to offer customers smart suggestions based on navigation history and past orders.
Order Management

You can centralize orders coming from multiple sales channels in a unified dashboard. It helps you keep track of orders and avoid mistakes.

Define rules to intelligently route orders to the nearest warehouse or fulfillment center based on a customer’s location. Whenever a customer confirms an order, the module prints shipping labels, predicts the time of arrival and sends package tracking details.
Artificial Intelligence

The applications of AI in eCommerce solutions are endless. AI can create rich customer profiles and offer smart suggestions to cross-sell or upsell products.

It analyzes and compares your business performance to industry benchmarks and provides actionable insights to improve operations. A few solutions use AI to power chatbots that assist customers throughout the sales funnel.

Software Comparison Strategy

Making the decision to purchase brand new enterprise software or to replatform requires every internal stakeholder’s input. You must involve departments from the organization, including IT, marketing, logistics, design and customer service, to understand each department’s unique needs from the new software.

Compiling a list of your company’s requirements can help you design enterprise eCommerce solution RFPs that clearly communicate your business’s unique needs and objectives to potential vendors. This allows you to evaluate each platform based on your needs and not get overwhelmed by every vendor’s sales pitch.

Here are a few factors to consider while devising the checklist:

  • Business Goals: Before entering the market, you must clearly define why you need a new solution. Are you looking to automate sales processes to reduce costs per transaction? Do you need a more mobile-oriented eCommerce solution? Or are you looking to improve your site’s user interface to boost conversion? Having a clear set of objectives helps narrow your options.
  • Integrations: Operating an eCommerce business at an enterprise level involves many moving parts and disparate software for tracking and management. The platform of your choice must integrate with your existing software stack (for example, warehouse management, inventory management, shipping modules and CRMs) and every other potential software your business can use in the future. If you operate a brick-and-mortar store, you must ensure the new platform has physical store integrations for a fluid omnichannel experience.
  • Team Size: Gather a list of team members needing access to the enterprise eCommerce solution and look for software with adequate HR tools that let you onboard and manage your entire team.
  • Deployment: If your business doesn’t have the IT expertise and infrastructure to host software, you should look for cloud-based or SaaS solutions that delegate software hosting duties to the vendor. You can consider on-premise deployment if your organization has adequate IT resources and is looking to personalize the platform to suit business needs.
  • Software Architecture: If you’re managing multiple brands or selling to multiple audiences (B2B, B2C or B2G), you might benefit from a headless eCommerce architecture that allows you to launch unique storefronts for different brands and audiences while using an integrated backend to manage them. On the other hand, single-brand businesses can consider monolithic eCommerce platforms with a unified front and backend. You don’t need to spend long hours integrating each storefront, resulting in faster time to market.

It’s also critical to research vendors before making the final decision. Check online reviews and industry guidelines, and consult past customers. Some vendors offer a free trial to test the product before committing to a purchase.

Cost & Pricing Considerations

Enterprise eCommerce solutions don’t come cheap. Subscription plans for cloud-based or SaaS solutions start from $800-$1000 monthly and can go beyond $5000-$7000 depending on the size of your business, number of products and annual revenue.

Some vendors also have unique commission-based pricing that charges users a monthly commission on their total sales or revenue earned. These platforms initially cost a setup and implementation fee, and following that, it shifts to commission-based subscription plans.

Beyond that, vendors can charge you extra for a few factors like:

  • Priority Support
  • Onboarding and implementation
  • Designing new integrations for third-party software
  • Adding new sales channels
  • Increasing the number of products in your catalog

On-premise software involves a one-time heavy investment to acquire the software license. Initially, it might seem costly compared to the subscription fee of cloud-based solutions. But these systems have minimal hidden costs post-purchase, and you can leverage unlimited customizations to meet business needs.

The Most Popular Enterprise Ecommerce Software

It’s important to understand that there isn’t a solitary “best enterprise eCommerce platform” that suits every business type and size. What might work for others may not be the best for you.

You must gauge your unique requirements to find the perfect solution. In this section, we’ll discuss overviews of some of the popular enterprise eCommerce platforms to offer you a reference in your software selection journey.

Shopify

Shopify is one of the pioneers of eCommerce platforms, offering plans for every type and size of business. The Shopify Plus plan is ideal for managing big organizations with high sales volume and large product catalogs. It offers a headless architecture that creates unique landing pages and storefronts for mobiles, desktops, tablets, IoT devices, and mobile and web apps.

It can handle B2B commerce and offers a native business analytics module called ShopifyQL that lets you visualize and analyze business data. Other features include:

  • Multi-language and currency support
  • Physical store integrations
  • Point-of-sale
  • Marketing campaigns and flash sales
  • Order management and fulfillment
  • Marketplace for third-party integrations

Shopify

Track orders from multiple sources, social media and marketplaces on a centralized dashboard to avoid errors. Source

BigCommerce

BigCommerce is an all-in-one eCommerce solution that can handle a range of industries, including apparel & fashion, health & beauty, food eCommerce, manufacturing, automotive and CBD businesses. It offers a headless and modular architecture, enabling you to pick and choose the required features for your operations.

One of its standout features is that it accepts cryptocurrencies and offers your customers a wide range of payment options. It can integrate with physical stores to create a connected commercial ecosystem and offer fluid customer experiences. Some other features are:

  • Website designing and WordPress integration
  • Multi-storefronts
  • SEO and merchandising
  • B2B quote management and payments
  • International commerce
  • Environment staging using stencil command line interface (CLI)
  • Reporting and analytics
  • Open API

BigCommerce

Track product page engagements and define rich taxonomies between your products. Source

Adobe Commerce

Adobe Commerce is a modern, headless eCommerce solution to digitize and centralize complex commerce processes across brands and geographies. It offers a powerful website builder with integrated B2B portals. Its native AI, Adobe Sensei, simplifies management by localizing datasets from every disparate system on a centralized dashboard.

You can define rules and allow the AI to offer smart search suggestions and personalized recommendations to customers based on their order and navigation history. You can also use the native PWA studio to create immersive brand experiences across all web-browsing devices. It also offers:

  • Headless architecture
  • Omnichannel marketing
  • Multi-branding
  • Content staging
  • Universal search tools
  • Order routing
  • Customer segmentation
  • Data handling
  • Business intelligence

Adobe Commerce

Design visually stunning online storefronts and boost customer engagement. Source

 

 

Questions To Ask

Ask these questions internally to identify your business requirements:

  • What are your current platform’s major drawbacks?
  • What’s your business goal?
  • Which integrations do you need, now and in the future?
  • How are you planning to grow the business?
  • What’s your preferred deployment mode?

Enterprise Ecommerce Platforms Key Questions

Use these questions to start conversations with potential vendors and understand their operations:

  • Which industries do you cater to?
  • What are the integration options?
  • How flexible is the software for personalized customizations?
  • How do you safeguard customer data?
  • Which automation does the software support?

Next Steps

Enterprises are large organizations with constantly changing variables. You must carefully assess your unique situation while selecting enterprise eCommerce solutions to digitize your operations. Misfit solutions can not only slow your processes but also prove costly in the long run due to maintenance issues.

We recommend identifying your business goals and preparing a personalized requirements checklist to sift through the options. You can use our free software comparison report to analyze competing vendors’ prices, features and other criteria side by side. Hopefully, this guide helped make the process simpler for you. Happy selecting!

Product Comparisons

About The Contributors

The following expert team members are responsible for creating, reviewing, and fact checking the accuracy of this content.

Riddhiman
By Riddhiman Roy
Technical Content Writer
As a Senior Technical Content Writer at SelectHub, Riddhiman Roy delivers content about eCommerce, legal, employee scheduling, procurement, hotel management and property management software. He holds a Master's in multimedia journalism from the Indian Institute of Journalism and New Media. When he is not fighting huge-article-ogres and evil Grammarly suggestions, you can find him in his natural habitat grooving to music and banging his drumkit.
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Vidhi
Technical Research By Vidhi Kanodia
Senior Analyst
Vidhi Kanodia joined SelectHub after graduating from Osmania University in Hyderabad. Building on the hands-on experience she gained there, she expertly reviews peer research work in categories like procurement, PLM, eCommerce, insurance, hotel management, risk management and legal software.
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Shashank
Technical Review By Shashank K K
Principal Analyst
After graduating with a Masters in Finance from Trinity College Dublin, K K Shashank's research and detail-oriented skills led them to SelectHub. He has diverse knowledge across various software categories like Accounting, Financial Planning and Analysis, Ecommerce, Risk Management, PLM, Insurance and more since 2020.
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Pooja
Edited By Pooja Verma
Content Editor
Pooja Verma is a Content Editor and Senior Market Analyst at SelectHub, who writes and edits content for endpoint security, legal, CRM, fundraising software, eCommerce, and mental health software. She earned a literature degree from Miranda House, DU and also holds Master’s in Journalism from Symbiosis Institute of Media and Communication in India. In her free time, you can spot her reading a book or binge-watching the latest web series and movies.
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