IDrive vs MSP360 Managed Backup

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Our analysts compared IDrive vs MSP360 Managed Backup based on data from our 400+ point analysis of Backup Software, user reviews and our own crowdsourced data from our free software selection platform.

MSP360 Managed Backup Software Tool

Product Basics

IDrive is a comprehensive cloud backup solution designed to manage data protection tasks efficiently. It is particularly well-suited for small to medium-sized businesses, individual users, and industries requiring robust data security and disaster recovery options. The software offers continuous data backup, file synchronization across multiple devices, and secure data encryption, ensuring that critical information is always protected and accessible. One of the standout benefits of IDrive is its ability to perform incremental backups, which saves bandwidth and storage space by only updating changes made since the last backup. Additionally, IDrive supports multiple device backups under a single account, making it a versatile choice for users with diverse data storage needs. The software's user-friendly interface and reliable performance have garnered positive feedback from users, who appreciate its ease of use and comprehensive feature set. Pricing for IDrive varies based on storage capacity and subscription duration, with options for monthly or annual payments. For precise pricing tailored to specific requirements, users are encouraged to contact SelectHub for a detailed quote.
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MSP360 Managed Backup is a comprehensive software solution designed to streamline and automate backup tasks for businesses. It is particularly well-suited for managed service providers (MSPs), IT departments, and enterprises across various industries, including healthcare, finance, and education, due to its robust security features and compliance capabilities. The software offers a centralized management console, enabling users to oversee multiple backup tasks, monitor performance, and ensure data integrity across different environments.

One of the standout benefits of MSP360 Managed Backup is its flexibility in supporting a wide range of storage options, including local, cloud, and hybrid environments. This adaptability ensures that businesses can tailor their backup strategies to meet specific needs. Popular features include advanced encryption, ransomware protection, and seamless integration with major cloud storage providers. Users often praise its intuitive interface and reliable performance, which contribute to its reputation as a powerful backup solution.

Compared to similar products, MSP360 Managed Backup is noted for its scalability and ease of use, making it a preferred choice for both small businesses and large enterprises. Pricing varies based on the number of endpoints and storage requirements, with options for monthly or annual payments. For precise pricing tailored to individual needs, it is recommended to contact SelectHub for a detailed quote.

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$2.95 Annually, Freemium
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$29.99 Annually
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Data Security: IDrive employs 256-bit AES encryption to ensure your data is secure both during transfer and while stored in the cloud.
  • Cross-Platform Compatibility: IDrive supports multiple operating systems including Windows, macOS, iOS, and Android, allowing seamless data management across devices.
  • Versioning: The software retains up to 30 previous versions of all files, enabling you to restore earlier versions if needed.
  • Continuous Data Protection: IDrive continuously monitors and backs up changes to files in real-time, minimizing the risk of data loss.
  • Efficient Bandwidth Usage: Incremental and compressed backups reduce the amount of bandwidth used, making the process faster and more efficient.
  • Remote Management: You can manage backups and restores remotely from any web browser, providing flexibility and control over your data.
  • Hybrid Backup: IDrive allows for both cloud and local backups, offering an additional layer of data protection.
  • Business Compliance: The service meets various regulatory requirements such as HIPAA, ensuring that your data management practices are compliant with industry standards.
  • File Sharing: Securely share files and folders with others via email, social media, or a direct link, facilitating easy collaboration.
  • Disaster Recovery: In the event of data loss, IDrive's comprehensive backup solutions enable quick and efficient recovery, minimizing downtime.
  • Scalability: IDrive offers scalable storage options, making it suitable for both individual users and large enterprises.
  • Cost-Effective: Competitive pricing plans provide a cost-effective solution for comprehensive data backup and recovery needs.
  • Customer Support: 24/7 customer support ensures that assistance is available whenever you need it, enhancing user experience and reliability.
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  • Cost Efficiency: MSP360 Managed Backup offers a pay-as-you-go pricing model, allowing businesses to scale their backup needs without incurring unnecessary costs.
  • Data Security: The software employs advanced encryption methods both in transit and at rest, ensuring that sensitive data remains protected from unauthorized access.
  • Ease of Use: With an intuitive user interface, MSP360 Managed Backup simplifies the process of setting up and managing backups, reducing the learning curve for IT staff.
  • Flexibility: Supports a wide range of storage options including local, cloud, and hybrid environments, giving businesses the freedom to choose the best storage solution for their needs.
  • Compliance: Helps businesses meet regulatory requirements by providing detailed reporting and audit trails, essential for industries with strict compliance standards.
  • Reliability: Automated backup schedules and real-time monitoring ensure that data is consistently backed up without manual intervention, minimizing the risk of data loss.
  • Disaster Recovery: Facilitates quick and efficient data recovery in the event of a disaster, reducing downtime and helping businesses maintain continuity.
  • Scalability: Easily accommodates growing data volumes, making it suitable for businesses of all sizes, from small startups to large enterprises.
  • Centralized Management: Allows IT administrators to manage all backup tasks from a single console, streamlining operations and improving efficiency.
  • Vendor Neutrality: Compatible with multiple cloud storage providers such as AWS, Azure, and Google Cloud, preventing vendor lock-in and offering greater flexibility.
  • Customizable Retention Policies: Enables businesses to define how long data should be retained, optimizing storage usage and ensuring compliance with data retention policies.
  • Incremental Backups: Reduces backup time and storage requirements by only backing up changes since the last backup, improving overall system performance.
  • Comprehensive Support: Offers robust customer support and extensive documentation, ensuring that users can quickly resolve any issues that arise.
  • Cross-Platform Compatibility: Supports various operating systems including Windows, macOS, and Linux, making it versatile for different IT environments.
  • Advanced Reporting: Provides detailed reports and analytics on backup activities, helping businesses make informed decisions and optimize their backup strategies.
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  • Cross-Platform Compatibility: IDrive supports Windows, macOS, Linux, iOS, and Android, ensuring seamless backup across different devices.
  • Continuous Data Protection: Automatically backs up files in real-time as changes are detected, minimizing data loss risks.
  • Incremental and Compressed Backups: Only the modified portions of files are backed up, reducing storage space and bandwidth usage.
  • 256-bit AES Encryption: Data is encrypted during transfer and storage, with an optional private key for enhanced security.
  • Versioning: Retains up to 30 previous versions of all files, allowing users to restore from a specific point in time.
  • Snapshots: Provides point-in-time recovery options to protect against ransomware and other data loss events.
  • Hybrid Backup: Combines local and cloud backup strategies for faster restores and additional redundancy.
  • Business Compliance: Meets regulatory requirements such as HIPAA, SOX, and GLBA, making it suitable for various industries.
  • Server Backup: Supports backup for SQL, Exchange, SharePoint, and Oracle databases, as well as virtual machines.
  • File Sharing and Syncing: Allows users to share files and folders with others and sync data across multiple devices.
  • Web-Based Management Console: Provides a centralized interface for managing backups, restores, and account settings.
  • Mobile App: Offers a dedicated app for managing backups and accessing files on the go.
  • Real-Time Activity Reports: Generates detailed reports on backup status, storage usage, and other metrics.
  • Disk Image Backup: Creates a complete image of the entire system, including the operating system, applications, and settings.
  • Data Center Locations: Utilizes multiple data centers across different geographic locations for enhanced data redundancy and availability.
  • Customer Support: Provides 24/7 support via phone, email, and live chat to assist with any issues or questions.
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  • Centralized Management: Manage all backup and recovery tasks from a single web-based console, streamlining administrative tasks.
  • Cross-Platform Support: Compatible with Windows, macOS, and Linux, ensuring flexibility across different operating systems.
  • Cloud Storage Integration: Seamlessly integrates with major cloud storage providers like Amazon S3, Microsoft Azure, and Google Cloud Storage.
  • Advanced Encryption: Utilizes AES-256 encryption to secure data both in transit and at rest, ensuring compliance with industry standards.
  • File-Level Backup: Allows for granular backup of individual files and folders, providing more control over data protection.
  • Image-Based Backup: Supports full system image backups, enabling complete system recovery in case of catastrophic failure.
  • Incremental and Differential Backups: Reduces storage requirements and speeds up backup processes by only saving changes since the last backup.
  • Retention Policies: Customizable retention policies help manage storage costs and ensure compliance with data retention regulations.
  • Ransomware Protection: Features built-in ransomware detection and recovery options to safeguard against malicious attacks.
  • Reporting and Alerts: Provides detailed reports and real-time alerts to keep administrators informed about backup status and issues.
  • Multi-Tenancy: Designed for managed service providers (MSPs) to manage multiple clients from a single interface, enhancing operational efficiency.
  • White-Labeling: Offers branding options for MSPs to customize the interface and reports with their own branding.
  • API Access: Provides API access for integration with other systems and automation of backup tasks.
  • Disaster Recovery: Facilitates disaster recovery planning with options for offsite replication and quick recovery times.
  • Virtual Machine Backup: Supports backup and recovery of VMware and Hyper-V virtual machines, ensuring business continuity for virtualized environments.
  • Compliance Support: Helps meet regulatory requirements with features designed for GDPR, HIPAA, and other compliance standards.
  • Bandwidth Throttling: Allows for control over network bandwidth usage during backup operations, minimizing impact on network performance.
  • Seeding and Large Data Import: Supports initial seeding and large data import to cloud storage, reducing the time required for the first backup.
  • Mobile Access: Provides mobile apps for monitoring and managing backups on the go, enhancing flexibility for administrators.
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User Sentiment Summary

Excellent User Sentiment 448 reviews
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90%
of users recommend this product

IDrive has a 'excellent' User Satisfaction Rating of 90% when considering 448 user reviews from 1 recognized software review sites.

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4.5 (448)
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Awards

IDrive stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Unlimited Device Backups: One IDrive account supports an unlimited number of devices, simplifying backup strategies for businesses with many computers.
Data Security: IDrive prioritizes data protection using 256-bit AES encryption for both data transfer and storage, with an option for users to establish a custom private key for enhanced security.
Flexible Backup Options: IDrive accommodates diverse backup needs with options for full image backups, backing up specific files or folders, and scheduling backups at convenient times.
Affordable Pricing: IDrive offers competitive pricing, especially for its storage capacity, making it a cost-effective solution for businesses of all sizes.
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Centralized Cloud Backup: Provides a unified platform to manage backups across diverse cloud storage providers such as AWS, Wasabi, and Backblaze.
User-Friendly Interface: Offers an intuitive interface that simplifies backup configuration, monitoring, and data restoration, even for users without deep technical expertise.
Cost-Effective Solution: Allows businesses to optimize backup storage costs by leveraging flexible pricing models and integrations with affordable cloud storage providers.
Reliable Data Protection: Ensures data integrity and business continuity with features like encryption, ransomware protection, and support for various backup types (full, incremental, block-level).
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Limited External Drive Support: While IDrive allows backups from external drives, it lacks cloud sync functionality for them. This means external drives are treated as local backups, and scheduled "Archive Cleanup" doesn't apply to them, potentially leading to exceeding storage quotas and unexpected costs.
Backup Notification Issues: IDrive lacks a system to notify users if scheduled backups are unsuccessful. This can result in data loss going unnoticed, especially problematic for businesses that rely on automated backups.
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Steep Learning Curve: New users may find it challenging to navigate and utilize all the features effectively, potentially requiring additional training or support.
Technical Expertise Needed: Setting up and configuring the software for optimal performance may require a certain level of IT knowledge, which could be a hurdle for businesses without dedicated IT staff.
Reliability Concerns: Some users have reported instances of backups failing or inconsistencies in performance, raising concerns about the software's overall reliability for critical data protection.
Support Issues: A number of users have expressed dissatisfaction with the responsiveness and effectiveness of customer support, potentially leading to delays in resolving technical difficulties.
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Is your data driving you crazy? IDrive offers an enticing solution for individuals seeking to safeguard their digital lives. User reviews from the past year highlight its affordability as a major plus, particularly for the generous storage space offered. Many users feel it's a steal, especially with the first-year discount, making it a strong contender against competitors like Backblaze. However, the road with IDrive isn't without its bumps. A recurring grievance among users is the inconsistent customer support experience. Some describe encountering roadblocks when seeking assistance, leaving them feeling frustrated. Another pothole is the occasional report of backups failing without a warning flag. Imagine backing up your precious photos only to discover later that the process silently failed - a unnerving prospect for any user. Despite these hiccups, IDrive's robust security features, like the strong 256-bit AES encryption, provide users with peace of mind knowing their data is tucked away safely. The platform's recent facelift, with an improved user interface, has also been well-received, making navigation smoother than a Sunday drive. In the end, IDrive proves most suitable for budget-conscious individuals who prioritize value for their money and don't require frequent hand-holding from customer support. Think of it as a reliable daily driver - it gets you where you need to go most of the time, but you might want to double-check everything is in order before hitting the road.

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Is MSP360 Managed Backup the backup you need to keep your data safe and sound? User reviews from the last year paint a mixed picture of MSP360 Managed Backup, a comprehensive backup solution designed for businesses of all sizes. While many users praise its intuitive platform, extensive cloud storage options, and robust security features, some have voiced concerns about restore speeds and the lack of local storage immutable backup options. One of MSP360's standout strengths is its compatibility with various cloud storage providers, a factor highly valued by businesses seeking flexibility and cost-effectiveness in their backup strategies. Users highlight the platform's ability to seamlessly integrate with popular providers like AWS, Wasabi, and Backblaze, allowing them to leverage existing cloud infrastructure or explore more budget-friendly options. This versatility is a key differentiator for MSP360, as it caters to a wide range of user preferences and budgetary constraints. However, the software isn't without its drawbacks. Several users have reported that the restore process can be slower compared to other platforms, particularly when retrieving large volumes of data. This sluggishness, while not a deal-breaker for infrequent restorations, could pose a significant challenge for businesses that require rapid data recovery in case of critical outages or data loss incidents. Additionally, the absence of immutable backup options for local storage has been flagged as a potential vulnerability, particularly in light of the increasing sophistication of ransomware attacks. Overall, MSP360 Managed Backup emerges as a solid choice for businesses seeking a user-friendly backup solution with extensive cloud storage compatibility and robust security features. Its intuitive interface and centralized management capabilities make it particularly well-suited for small to medium-sized businesses (SMBs) with limited IT resources. However, organizations prioritizing rapid restore times and immutable local storage options might need to consider alternative solutions or explore additional safeguards to complement MSP360's existing capabilities.

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