Top swyMed Alternatives & Competitors For 2024

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Looking for alternatives to swyMed? Many users crave user-friendly and feature-rich solutions for tasks like Tele-consultation Scheduling, Document Management, and Mobile Capabilities. Leveraging crowdsourced data from over 1,000 real Telemedicine Software selection projects based on 400+ capabilities, we present a comparison of swyMed to leading industry alternatives like Mend, Healthie, SnapMD, and VidyoHealth.

Healthie Software Tool

Product Basics

swyMed focuses on expanding telemedicine. The solution sets up fast, highly-reliable video connections between patients and doctors. It overcomes network connectivity barriers with video calling in low bandwidth environments. It caters to telehealth clinics and hospitals of all sizes.

It offers features such as online forms, treatment planning and more.
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Mend is an integrated AI-enabled solution for medical practices to streamline patient engagement and telehealth services. It enables secure one-on-one or group telehealth and telepsychiatry sessions with remote accessibility from any device. It also streamlines intake and appointment scheduling and lets patients self-schedule and receive intake forms, reminders and more. Practices can utilize its unique predictive module to minimize no-shows and cancellations and maximize revenues.

HIPAA Compliant, practices can connect it to the rest of their clinical workflows with ease. Customers can opt for its Free, Now or Pro plan with varying degrees of functionality, training and support.
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Healthie is a cloud-hosted solution designed for practitioners in the health and wellness industry to enhance, manage and launch client care. It offers charting, appointment scheduling, billing, video conferencing, goal setting and tracking. It helps nutritionists, dietitians and health coaches schedule appointments and allow clients to make online bookings using an embedded calendar.

Two-way video calling helps health care professionals efficiently follow up on client progress. Users can sync calendars with Google, iCal and Outlook for real-time updates and to avoid overbookings. It sends automatic appointment reminders to clients, facilitates communication between clients and health care providers while sending out message blasts to large groups. Customizable chart templates are available in common formats like SOAP and ADIME.
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A full-service virtual care management (VCM) enterprise, SnapMD enables health care clinics and hospitals to provide seamless treatment through their platform. It helps medical professionals provide care at home, work or in other care settings. The HIPAA-compliant, intuitive platform gives patients access to health care from the comfort of their homes.

It streamlines care delivery and improves patient outcomes with features such as appointment scheduling, mobile payments and more.
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A scalable telemedicine video conferencing suite, VidyoHealth makes communications and collaborations smooth and sustainable. It establishes video conferencing and check-up calls via laptops and ipads for a host of applications such as telepsychiatry, home health and more. The solution cuts costs for telehealth clinics as it does not require a dedicated health IT infrastructure to set up calls between doctors and patients.

It is HIPAA-complaint and helps clinics deliver remote care seamlessly. Its features include appointment scheduling, sending reminders to patients and video conferencing, among others.
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Android
Chromebook
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Chromebook
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On-Premise
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Mobile
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Mobile
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Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
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FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
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Knowledge Base
24/7 Live Support
Email
Phone
Chat
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Forum
Knowledge Base
24/7 Live Support
Email
Phone
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24/7 Live Support
Email
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24/7 Live Support

Product Ranking

#70

among all
Telemedicine Software

#10

among all
Telemedicine Software

#13

among all
Telemedicine Software

#41

among all
Telemedicine Software

#65

among all
Telemedicine Software

Find out who the leaders are

Analyst Rating Summary

80
84
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80
80
81
88
we're gathering data
100
63
100
86
we're gathering data
79
100
78
93
we're gathering data
93
72
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Mobile Capabilities
Video call and Messaging
Integrations
Video call and Messaging
Tele-consultation Scheduling
Document Management
Mobile Capabilities
Document Management
Hardware Capabilities
Integrations
Mobile Capabilities
Tele-consultation Scheduling
Document Management
Telehealth Billing
Tele-consultation Scheduling
Mobile Capabilities
Hardware Capabilities
Integrations
Video call and Messaging

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

swyMed
Mend
Healthie
SnapMD
VidyoHealth
+ Add Product + Add Product
Document Management Mobile Capabilities Tele-consultation Scheduling Telehealth Billing Video call and Messaging 81 100 78 60 95 88 86 93 80 96 100 79 93 100 75 63 100 72 30 91 0 25 50 75 100
75%
25%
88%
12%
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79%
21%
93%
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93%
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74%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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100%
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88%
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75%
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61%
39%
67%
33%
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72%
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28%

User Sentiment Summary

we're gathering data
Great User Sentiment 793 reviews
Great User Sentiment 59 reviews
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86%
of users recommend this product

Mend has a 'great' User Satisfaction Rating of 86% when considering 793 user reviews from 3 recognized software review sites.

86%
of users recommend this product

Healthie has a 'great' User Satisfaction Rating of 86% when considering 59 user reviews from 2 recognized software review sites.

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4.7 (19)
4.3 (3)
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4.37 (499)
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4.1 (275)
4.3 (56)
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Awards

Mobile Capabilities Award
Video call and Messaging Award
we're gathering data
Document Management Award
Telehealth Billing Award
Mobile Capabilities Award

Synopsis of User Ratings and Reviews

Simplified Scheduling: Users praise swyMed for its easy appointment scheduling process, highlighting the convenience of booking appointments online or through the app.
Reduced Wait Times: Many users appreciate the shorter wait times compared to traditional in-person doctor visits, emphasizing the platform's efficiency in connecting them with healthcare providers promptly.
Accessibility and Convenience: swyMed's accessibility from various locations and devices is a significant advantage for users. They value the flexibility of attending appointments from home, work, or even while traveling.
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Convenient and Accessible: Mend offers a user-friendly platform for scheduling and attending virtual appointments, eliminating the need for physical travel and reducing wait times. The platform is accessible from various devices, including smartphones and computers, making it convenient for patients to connect with healthcare providers from the comfort of their own homes.
Wide Range of Specialties: Mend provides access to a diverse network of healthcare professionals across various specialties, including primary care, mental health, and specialized care. This allows patients to find the appropriate provider for their specific needs without the limitations of geographical location.
Secure and HIPAA Compliant: Mend prioritizes patient privacy and data security by adhering to HIPAA regulations. The platform employs encryption and other security measures to protect sensitive health information, ensuring confidentiality and compliance with industry standards.
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Streamlined Scheduling: Users praise the platform's intuitive calendar interface, which simplifies appointment scheduling and reduces administrative burden for both practitioners and clients.
Client Engagement Tools: Features such as secure messaging, document sharing, and food logging resonate with users, as they foster closer client relationships and support ongoing communication outside of scheduled sessions.
Customizable Experience: Healthie's flexibility to tailor branding, forms, and workflows to individual business needs is frequently commended by users seeking a personalized touch.
Billing and Insurance: The platform's integrated billing features, including support for insurance claims, streamline financial operations and reduce administrative hassles for practitioners.
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Easy to Use Interface: Many users find the platform intuitive and easy to navigate, making it simple to schedule appointments and connect with healthcare providers.
Convenient and Accessible: Users appreciate the ability to access healthcare services from the comfort of their own homes, eliminating the need for travel and time off work.
Time-Saving: The platform streamlines the healthcare experience, allowing users to quickly connect with providers and receive the care they need without lengthy wait times.
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Easy to Use: Patients find the platform straightforward and easy to navigate, even with limited technical experience.
High-Quality Video: The video quality is consistently reliable, ensuring clear communication between patients and providers during virtual consultations.
Secure Platform: VidyoHealth prioritizes patient privacy and data security, which is crucial for building trust and ensuring compliance with healthcare regulations.
Integrations: The platform integrates seamlessly with existing healthcare workflows and electronic health record (EHR) systems, streamlining the telehealth experience for providers.
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Technical Issues: Users have reported experiencing technical glitches, such as difficulty logging in, problems with video and audio quality, and the platform crashing.
Limited Doctor Availability: Some users have expressed frustration with the limited availability of doctors, leading to longer wait times for appointments.
User Interface: A number of users have found the platform's interface to be unintuitive and difficult to navigate.
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Limited Scope of Care: Mend primarily focuses on urgent care needs, so it may not be suitable for individuals seeking specialized medical attention or ongoing chronic disease management.
Technology Dependence: The platform's reliance on technology can pose challenges for users with limited digital literacy or those in areas with unreliable internet connectivity.
Insurance Coverage: While Mend accepts various insurance plans, coverage and out-of-pocket costs can vary, potentially leading to unexpected expenses for patients.
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Limited Functionality: Users express frustration with limitations in charting, billing, and telehealth features. They desire more customizable options and advanced tools for a smoother workflow.
Technical Issues: Users cite experiencing glitches, error messages, and occasional system outages, impacting appointment scheduling, billing, and client communication.
Customer Support Challenges: Response times for support requests are a common concern. Some users express dissatisfaction with the level of technical expertise and helpfulness from customer service.
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Technical Issues: Users have reported experiencing technical glitches, such as difficulty connecting to video calls or problems with the platform's interface.
Limited Doctor Availability: Some users have expressed frustration with the limited availability of doctors on the platform, leading to longer wait times for appointments.
Insurance Coverage: SnapMD's insurance coverage can be inconsistent, with some users finding that their insurance plans are not accepted or that coverage is limited.
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Limited Features: Some users have expressed that VidyoHealth lacks certain features commonly found in other telehealth platforms, such as in-app messaging or a virtual waiting room.
Technical Issues: There have been reports of occasional technical problems, including connectivity issues and video/audio quality concerns, which can disrupt the flow of telehealth sessions.
User Interface: The platform's user interface has been described as less intuitive or user-friendly compared to some competitors, potentially posing challenges for users who are less familiar with technology.
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User reviews from the past year suggest that swyMed is a capable telemedicine software platform, but it's not without its issues. Users praise swyMed for its user-friendly interface and comprehensive features, particularly highlighting its appointment management capabilities as a major plus. They also appreciate its affordability compared to competitors like Doxy.me and Teladoc, making it an attractive option for smaller practices or individual providers. However, a recurring complaint is the lack of reliable customer support. Users report slow response times and unhelpful assistance, which can be a major drawback, especially for those new to telemedicine or encountering technical difficulties. This shortcoming raises concerns about swyMed's reliability and could be a dealbreaker for practices that require responsive support. Overall, swyMed seems best suited for smaller practices or solo providers who prioritize affordability and ease of use and are less reliant on prompt customer support. Larger practices or those requiring robust technical assistance might find swyMed's shortcomings too significant to overlook.

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Mend has carved out a unique space for itself in the realm of task management software, particularly for telemedicine. User feedback over the past year highlights its strengths, weaknesses, and what sets it apart from the competition. Reviewers consistently praise Mend for its user-friendly interface and intuitive design, making it easy for healthcare professionals to navigate and manage their tasks efficiently. The platform's automation features, such as appointment scheduling and reminders, are also highly valued for their ability to streamline workflows and reduce administrative burdens. However, some users note that Mend's customization options could be more extensive, particularly for larger healthcare practices with complex workflows. Compared to similar products, Mend stands out with its robust telemedicine integration, allowing for seamless virtual consultations and remote patient monitoring. This feature has proven to be invaluable for healthcare providers seeking to expand their reach and provide more accessible care options. Additionally, Mend's focus on security and compliance ensures that sensitive patient data is protected, which is a critical consideration for healthcare organizations. In conclusion, Mend is best suited for healthcare professionals and practices looking for a user-friendly, telemedicine-focused task management solution. Its intuitive design, automation features, and emphasis on security make it an ideal choice for those seeking to improve efficiency and enhance patient care in the digital age. It's important to note that the software landscape evolves rapidly, so it's always a good idea to check for the latest information and updates directly from Mend and other providers to make the most informed decision for your needs.

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Is Healthie a picture of perfect health for healthcare providers, or does it need a checkup? User reviews from the past year indicate that Healthie is a robust platform with a generally positive reception. Users rave about its user-friendliness, highlighting the platform's intuitive design and helpful tutorial videos that enable a quick start for healthcare practitioners. The software shines with its comprehensive suite of features, including telehealth capabilities, electronic health record (EHR) management, and tools specifically designed for behavioral health. Users particularly appreciate the customization options, allowing them to tailor the platform to their specific needs, whether they offer fitness, nutrition, or wellness services. A standout strength is Healthie's exceptional customer support, praised for its proactive approach in addressing user queries and ensuring a smooth experience. However, no software is without its shortcomings. Some users have expressed that Healthie's billing feature, while functional, could be more intuitive and robust, especially for practices dealing with complex insurance claims. While Healthie offers a degree of integration with third-party applications, users note that expanding these integrations would further enhance the platform's versatility. Overall, Healthie emerges as a top contender in the healthcare software market. Its strengths lie in its user-friendliness, comprehensive features, and stellar customer support. While the billing functionality could benefit from some improvements and expanded integrations, Healthie proves to be a valuable asset for healthcare providers looking to streamline their practice management, telehealth services, and client engagement. Its adaptability makes it suitable for a wide range of healthcare professionals, from dietitians and therapists to physicians and wellness coaches.

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Want to find out if SnapMD is a good fit for your telemedicine needs? SnapMD has been around for a while now, and users have given it a bit of a mixed bag of reviews. Some folks really dig how easy it is to use and how quickly it can connect patients and doctors. But, there are some grumbles about the price tag being a bit steep and it not having all the bells and whistles that some other telemedicine software options have. For example, users have noted that Caregility, a competitor, offers more robust features for virtual care and remote patient monitoring. So, who's SnapMD a good fit for? It might be a decent choice for businesses that are just dipping their toes into the telemedicine world and want something straightforward without breaking the bank. But, if you need a more feature-rich platform, you might want to shop around a bit more.

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Stepping into the realm of telehealth, VidyoHealth emerges as a contender, but how does it truly stack up against the competition? User feedback from the past year sheds light on its strengths, weaknesses, and ideal user base. Reviews highlight the platform's exceptional video and audio quality, ensuring seamless virtual consultations. This reliability fosters trust and enhances the patient experience, particularly for those in remote areas with limited healthcare access. However, users note the absence of certain features found in competing platforms, such as a built-in payment processing system, which can streamline administrative tasks for healthcare providers. Despite this, VidyoHealth distinguishes itself through its robust security measures and compliance with industry regulations, making it a preferred choice for healthcare organizations prioritizing patient data protection. The platform's user-friendly interface also receives praise, enabling healthcare professionals to navigate and utilize its features with ease, regardless of their technological proficiency. In conclusion, VidyoHealth is best suited for healthcare providers seeking a reliable and secure telehealth solution that prioritizes high-quality video consultations and ease of use, particularly those who value patient data protection and cater to patients in underserved communities.

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Related Categories

Top Alternatives in Telemedicine Software


Amwell

Bluestream Health

Caregility

Doxy.me

EpicCare

Klara

MDLIVE

Mend

NextGen Enterprise

SnapMD

Teladoc Health

Updox

VidyoHealth

ViTel Net

VSee Clinic

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