How To Cancel Disney Plus: A Step-By-Step Guide

11 comments
August 15, 2024

Disney Plus offers an impressive library of shows and movies. However, even the best streaming service only has so much to offer. Maybe you’ve watched all your favorite movies and TV shows, or maybe your binge-watching days are over. Whatever the reason, you’re sure of one thing: it’s time to cancel your subscription.

So, keep your device ready and keep reading to find out how to cancel Disney Plus based on your sign-up method.

Guide To Cancel Disney Plus

There are different ways to cancel your subscription and it all depends on the method you used to sign up. So keep your device ready and keep reading to find out how to cancel your subscription with a few simple steps.

Steps To Cancel Disney Plus Subscription

Below, we’ve covered all the different methods for canceling your subscription. Now, all that’s left to do is grab your device and dig in.

Web Browser

To terminate your Disney Plus subscription through the Disney Plus website:

Step 1: First, log in to your account through your preferred web browser.

Step 2: In the top right corner of your screen, find and click the Profile icon.

Disney Plus Home Page

Click on the profile icon in the top corner of the homepage.

Step 3: Select the Account option from the dropdown menu.

Disney Plus Account Settings

Select Account from the dropdown menu.

Step 4: Select your subscription under Subscriptions.

Disney Plus Web Billing Details

Click on your subscription. Source.

Step 5: Select your reason for cancellation and click on Cancel Subscription.

iOS Device

To cancel your subscription through your iTunes account:

Step 1: First, open the Settings app on your iOS device.
Step 2: Tap on your Apple ID at the top of the screen, then select View Apple ID. Note that it might require signing in.

iOS Settings

Open the Settings app and tap on your Apple ID.

Step 3: Tap on Subscriptions.

iOS Subscriptions

Tap on Subscriptions.

Step 4: You’ll see a list of all your subscriptions. Tap on Disney Plus.

Step 5: Finally, select Cancel Subscription.

iOS Cancel Subscription

Confirm your choice by clicking on Cancel Subscription.

Android Device

Subscriber using Google Play Store? Here’s what you need to do:

Step 1: Open the Google Play Store app on your Android device.
Step 2: Click on your profile icon.

Google Account Profile

Click on your profile icon.

Step 3: Select Payments & Subscriptions.

Google Account Payment and Subscriptions

Select Payment & Subscriptions.

Step 4: Next, tap on Subscriptions to see all the subscriptions you’re paying for.

Google Account Subscriptions

Tap on Subscriptions.

Step 5: Locate and select Disney Plus.
Step 6: Scroll to the bottom of the page and tap on Cancel Subscription.

Amazon

To cancel your Disney Plus using your Amazon account:

Step 1: Go to Amazon’s website and log in.
Step 2: Hover the cursor over Account & Lists.

Amazon Homepage

Locate the Account & Lists in the top right corner.

Step 3: In the dropdown menu, locate and click on Memberships & Subscriptions.

Amazon Account and Lists Settings

Find Membership And Subscriptions.

Step 4: Locate Disney Plus and hit Cancel.

Roku

There are two ways to terminate your Disney Plus subscription on Roku. You can either use your Roku remote or the web app. We’ve listed both methods below:

Roku Remote

Step 1: Press the Home button on your Roku remote.

Roku Home Page

Locate Disney Plus on the Roku homepage. Source

Step 2: Navigate to Disney Plus and click the * (asterisk) button on your remote.

Step 3: A pop-up window should appear; click on Manage Your Subscription.

Manage Subscription in Roku

Click Manage subscription in the pop-up window. Source

Step 4: Finally, select Cancel Subscription.
Step 5: Finally, to confirm your cancellation, click Yes, cancel subscription.

Roku Web App

  1. Log in to your Roku account through your preferred web browser.
  2. At the top right corner, click the avatar icon and then click My Account.
  3. Select Manage Your Subscriptions.
  4. Locate Disney Plus in a list of all your subscribed channels.
  5. Click on Cancel subscription.

Key Considerations

Canceling any streaming service can be tricky. It’s natural to have questions about what exactly will happen after you cancel your Disney Plus subscription. Here are some things to know:

  • Your account will remain active: Canceling your Disney Plus subscription isn’t the same as deleting your account. If you ever decide to renew your subscription, you can log in and easily restart your plan.
  • Your billing cycle runs as scheduled: We recommend canceling your subscription in advance to avoid paying for an additional subscription cycle. Even if you cancel mid-cycle, you’ll still have access to streaming content until the cancellation begins at the next billing date.
  • You can’t pause your subscription: For now, Disney Plus only offers the option to cancel subscriptions. So before you cut ties, make sure that’s your best option.

FAQs

Sign in to your account, travel to your profile and click on Account. Go to Subscriptions and click Cancel Subscription.

  1. Sign in via Your Memberships and Subscriptions.
  2. Select Manage Subscription.
  3. Alter your auto-renew settings to stop a subscription.

If you signed up through a third party like Roku, Apple, Amazon, Google Play or Xfinity, you’ll have to go through them to cancel.

  1. Log in and click your profile icon.
  2. Go to My Space.
  3. Go to Help and Settings, then Account Settings.
  4. Choose Cancel.

Disney Plus isn’t included with an Amazon Prime membership.

Yes, if you subscribed to Disney Plus through a third-party provider like Hulu, you can typically manage or cancel your subscription through that provider’s platform. However, it may involve a few additional steps compared to canceling your subscription directly through Disney Plus.

No, you’ll still have access to the Disney Plus library until your current billing period ends. You can continue watching content until your subscription expires, even after canceling.

Yes, you can cancel Disney Plus at any time. Remember to cancel before your billing period ends to avoid accidentally renewing your subscription.

If you’re facing issues, don’t panic! You can always contact Disney Plus customer service for help.

The Wrap-Up

Changing or canceling your subscribed plans can be confusing, especially with different devices and app versions to consider. It’s only overwhelming the first time. All that’s left to do is follow the steps on how to cancel Disney Plus, and you can cross ‘cancel subscription’ off your checklist.

Did we miss anything? Let us know in the comments below!

Saniya FarokhiHow To Cancel Disney Plus: A Step-By-Step Guide

11 comments

Join the conversation
  • Alvin LaFromboise - November 9, 2024 reply

    For three months, I’ve tried to cancel my account and they still charge me.

  • G spencer - May 25, 2023 reply

    Tried over 50 times still can’t unsubscribe looks like a scam to keep me paying Amazon says I dont have a Disney +account but my bank statement says I do

  • Zulita Tyson - May 21, 2023 reply

    Hey I have try to get get out disney and cancle but it won’t let me I’m getting very frustrated.

  • Anraith - April 28, 2023 reply

    How come when we contact Disney Plus because it isn’t letting me sign in I get sent to someone who gets into my computer and tries to sell me firewalls and other software?

  • Dee - April 12, 2023 reply

    simply goes straight to the point. This is exactly the right guide I needed. Thanks for sharing. 

  • Georgiana Shingle - April 5, 2023 reply

    Thank you, thank you, THANK YOU!!!!! After spending way too long on my desktop trying to cancel my Disney + subscription I resorted to the internet for help. You made the process so quick and easy. I followed your instructions to cancel it through my Roku and it literally took me less than 1 minute! THANK YOU!!!!

    Tejas Georgina - March 13, 2024 reply

    Por favor podrías ayudarme no puedo ya lo intente miles de veces y no puedo cancelar la suscripción a Disney por favor 🙏

  • CHEENEE ROSE VERIL GOLOVIOGO - January 16, 2023 reply

    Wow! This is a great help!!! Thank you!

  • Jennifer costan - January 12, 2023 reply

    I having trouble canceling my subscription on my roku they are not giving me an option

  • Heather - January 7, 2023 reply

    Thank you!! It’s ridiculous how vague Disney is in helping to cancel the subscription! I appreciate you taking the time to make it black and white!

  • Dorothy Boulware - December 1, 2022 reply

    I want cancel my Disney plus subscription so I removed it from my streaming Stations. Was that correct?

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