Zoho Recruit vs SilkRoad Recruiting

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Our analysts compared Zoho Recruit vs SilkRoad Recruiting based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

SilkRoad Recruiting Software Tool

Product Basics

Based in the cloud, Zoho Recruit offers hiring solutions for businesses of all sizes. It combines applicant tracking system (ATS) functionalities with customer relationship management (CRM) capabilities to streamline recruitment.

Get access to customizable dashboards, tailored templates for job openings, assistance with application processes, and many more features that help you save time and effort throughout the hiring process. 

Unlock a full suite of HR capabilities through integrations with other Zoho products. You can choose from three different versions based on the size and type of business. Options are available for temp agencies, staffing agencies and corporations of all sizes.

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SilkRoad Recruiting is a cloud-based Applicant Tracking System (ATS) that delivers an engaging candidate experience and makes it easy for users to attract, screen and hire the best talent across various job boards and social media platforms.

It serves organizations of different sizes and complexities to engage, retain and grow talent. It delivers a seamless candidate experience throughout the hiring process with a streamlined and innovative UI.
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$25/User, Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Streamlined Hiring: Build a customizable hiring flowchart that covers all decision points and is accessible to recruiters and hiring managers. While Zoho Recruit scored a perfect 100 in our analysis for this benefit, it is currently not supported by top competitors like Greenhouse and Jobvite.
  • Detailed Screening: Measure the compatibility of candidates and their skill sets to job roles through cognitive and behavioral assessments. Perform thorough background checks to rule out criminal history. This ability earns Zoho Recruit a top score of 100 in our analyst data, although competitors like Taleo and iCIMS depend on partner integrations to support this function.
  • Personalized Job Search: Candidates can build their own profiles, filter job searches, apply to the right roles and track their application status. This ability is fully supported by Zoho Recruit and is currently unsupported by competitors like Workable, Jobvite and Greenhouse.
  • Effective Collaboration: According to our analysis, Zoho Recruit scored a perfect 100 for enabling seamless team collaboration through the @mentions feature. Stay on the same page as your team members while hiring and avoid recruitment bias.
  • Smooth Interview Management: Schedule real-time interviews with candidates directly on the platform. Competitors like Greenhouse and Jobvite require partner integrations to use this function.
  • Efficient Offer Management: Candidates can view offer letters online and also accept them. They can provide e-signatures using a built-in electronic signing tool, something that Jobvite and Greenhouse don’t currently support.
  • Low Cost: Choose from three subscription plans based on your needs. The most basic plan is free and has a 15-day trial period. The paid plans start at $25 and offer additional features.
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  • Attract Candidates: Attract candidates by delivering an exceptional candidate experience. Create a tailored candidate experience that communicates the culture and values of an organization effectively. 
  • Reach Qualified Talent Quickly: Reach the qualified candidates quickly and effectively through an unparalleled job distribution network. Hiring managers can review candidates, create and distribute a digital offer and launch the onboarding process from one place. 
  • Globalize the Hiring Process: Deliver a global experience with a brand presence, and content and messaging tailored to specific geographic locations.This will attract candidates from different locations, creating a diverse workforce. 
  • Sustain Employee Engagement: Encourage employee engagement with learning opportunities for skills development. Provide recognition when individual employee contributions help achieve the overall organizational goals. Engaged employees find innovative ways to improve performance and thus drive business revenue. 
  • Implement Continuous Feedback: Provide consistent employee performance feedback. This ensures the employees are aligned with the organizational goals 
  • Secure Data Connections: Securely sync HR data to the core business systems. The fast, seamless connections minimize costs and facilitate a straightforward data exchange process.  
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  • Resume Extractor: Use the Resume Inbox to automatically extract resumes as attachments from emails, or use the specialized tools to extract resumes from LinkedIn and other pages.
  • Integration: Connect the system to Google Docs, Calendar and a variety of other Zoho solutions with third-party integrations to automate data entry.
  • Communication: Besides automated email response facilities, you can also use customizable email templates to send emails manually. WhatsApp integration and SMS options make communication seamless and efficient.
  • Mobile App: Schedule interviews, track job openings and share information with the team using the Zoho Recruit mobile app, which is compatible with both iOS and Android devices.
  • Dashboards: Track and assess data and view job statuses, interview schedules and employee information through the platform’s activity dashboards.
  • Onboarding: Create digital onboarding forms like benefits enrollment, confidentiality agreements and compliance statements.
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  • Security: CIS TOP 20, NIST and ISO 27000 information security standard framework preserves data confidentiality and integrity. It curbs malicious behavior with industry-leading anti-malware solutions. 
  • Performance Management: Give employees frequent and unbiased performance feedback to engage them at every inflection point. The platform can accommodate multiple performance methodologies. 
  • Succession Planning:  Identify critical positions to be filled and create talent pools with specific metrics. 
  • Human Capital Management: Access learning and development plans that align with business objectives. Deliver customized curriculum employees can access on any device. 
  • Interview Scheduler: Check the availability status of the interviewee with the Interview Scheduler and its ActiveX component.  
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Product Ranking

#4

among all
Recruitment Software

#18

among all
Recruitment Software

Find out who the leaders are

Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Zoho Recruit
SilkRoad Recruiting
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Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 82 68 100 88 60 93 82 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 2878 reviews
Good User Sentiment 279 reviews
90%
of users recommend this product

Zoho Recruit has a 'excellent' User Satisfaction Rating of 90% when considering 2878 user reviews from 5 recognized software review sites.

75%
of users recommend this product

SilkRoad Recruiting has a 'good' User Satisfaction Rating of 75% when considering 279 user reviews from 5 recognized software review sites.

5.0 (17)
5.0 (11)
4.5 (1745)
3.8 (190)
n/a
3.8 (23)
4.5 (930)
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4.3 (113)
3.9 (10)
4.2 (73)
3.1 (45)

Awards

SelectHub research analysts have evaluated Zoho Recruit and concluded it earns best-in-class honors for Candidate Assessment & Evaluation and Communications. Zoho Recruit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Candidate Assessment & Evaluation Award
Communications Award

we're gathering data

Synopsis of User Ratings and Reviews

Automation: The system saves time by automating manual tasks, according to users who discussed automation in their reviews.
User Experience: Users say the system is easy to use. They also like the intuitive interface that makes navigation easy.
Customization: Users said that the system is able to adapt to their recruiting processes and preferences.
Cost: According to users who reviewed this aspect, the platform is fairly priced and affordable, even for startup companies.
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Customer Support: The customer support team is proactive in handling user queries, according to 71% of users.
User-Friendly: According to 71% of users who reviewed this pro, the solution is user-friendly. It is easy to navigate the system and understand the basic functions.
Cost-effective: About 100% of users who mentioned this pro said it is more cost-effective than other solutions on the market.
Integration: Regarding this feature, approximately 67% of users said that it facilitates smooth integration with disparate systems.
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Customer Support: Users who reviewed this aspect complained about poor customer service, delayed responses and lack of assistance in times of need.
Learning Curve: According to users, this software comes with a steep learning curve, especially for beginners.
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Reporting: According to 75% of users who reviewed this con, it doesn’t possess advanced capabilities to create dynamic reports.
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Customers like Zoho Recruit and show it with predominantly glowing reviews. They applauded the system’s ability to save them time and money, and its useful features make it worthwhile. However, there’s some dissatisfaction with the lack of adequate documentation, training and support to lessen the steep learning curve.I recently had the chance to run a 15-day free trial of Zoho Recruit’s desktop version. The homepage offers a structured view of the hiring pipeline for each job. You can add widgets and prioritize components to curate personalized interfaces that gel with your style and needs.Important metrics like time-to-hire, time-to-fill, offer acceptance rate and age of job are easily accessible, and you can monitor them by applying filters based on users or timelines. Spaces like upcoming interviews and activity logs further simplify the hiring process.I personally appreciated the amount of filtering and sorting options available for viewing applications. I could create jobs using readily available templates or by making manual entries. If your organization has a referral program, Zoho Recruit also lets you track candidates referred to different job openings.

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Although the solution addresses the basic needs for recruitment, some users complain it focuses more on the performance management and onboarding processes than the recruiting process. It has limited reporting and search capabilities compared to the other solutions in the market. Most users believe UI and UX should be more intuitive to facilitate ease of use.

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Screenshots

Top Alternatives in Recruitment Software


ApplicantStack

Breezy HR

Bullhorn

Greenhouse

iCIMS

JazzHR

JobDiva

Jobvite

Lever

SmartRecruiters

SuccessFactors Talent Management

Taleo

Trakstar Hire

Workable

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