Zoho Recruit vs 12Twenty

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Our analysts compared Zoho Recruit vs 12Twenty based on data from our 400+ point analysis of Recruitment Software, user reviews and our own crowdsourced data from our free software selection platform.

12Twenty Software Tool

Product Basics

Based in the cloud, Zoho Recruit offers hiring solutions for businesses of all sizes. It combines applicant tracking system (ATS) functionalities with customer relationship management (CRM) capabilities to streamline recruitment.

Get access to customizable dashboards, tailored templates for job openings, assistance with application processes, and many more features that help you save time and effort throughout the hiring process. 

Unlock a full suite of HR capabilities through integrations with other Zoho products. You can choose from three different versions based on the size and type of business. Options are available for temp agencies, staffing agencies and corporations of all sizes.

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12Twenty is a cloud-based recruitment software that streamlines and automates the hiring process for organizations. It provides tools for candidate sourcing, applicant tracking, and talent management. The software is designed to help recruiters find, engage, and hire top talent quickly and efficiently.

12Twenty is well-suited for businesses of all sizes, from small startups to large enterprises. It is particularly beneficial for companies that are looking to improve their hiring efficiency, reduce costs, and enhance their candidate experience.

Key benefits of 12Twenty include its user-friendly interface, robust candidate management capabilities, and seamless integration with other HR systems. Popular features include automated candidate sourcing, interview scheduling, and offer letter generation. User experiences indicate that 12Twenty is a valuable tool for streamlining the recruitment process and improving hiring outcomes.

Pricing for 12Twenty varies depending on the size of the organization and the number of users. It is typically priced on a per-user, per-month basis.

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$25/User, Monthly
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$10/User, Monthly
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Product Insights

  • Streamlined Hiring: Build a customizable hiring flowchart that covers all decision points and is accessible to recruiters and hiring managers. While Zoho Recruit scored a perfect 100 in our analysis for this benefit, it is currently not supported by top competitors like Greenhouse and Jobvite.
  • Detailed Screening: Measure the compatibility of candidates and their skill sets to job roles through cognitive and behavioral assessments. Perform thorough background checks to rule out criminal history. This ability earns Zoho Recruit a top score of 100 in our analyst data, although competitors like Taleo and iCIMS depend on partner integrations to support this function.
  • Personalized Job Search: Candidates can build their own profiles, filter job searches, apply to the right roles and track their application status. This ability is fully supported by Zoho Recruit and is currently unsupported by competitors like Workable, Jobvite and Greenhouse.
  • Effective Collaboration: According to our analysis, Zoho Recruit scored a perfect 100 for enabling seamless team collaboration through the @mentions feature. Stay on the same page as your team members while hiring and avoid recruitment bias.
  • Smooth Interview Management: Schedule real-time interviews with candidates directly on the platform. Competitors like Greenhouse and Jobvite require partner integrations to use this function.
  • Efficient Offer Management: Candidates can view offer letters online and also accept them. They can provide e-signatures using a built-in electronic signing tool, something that Jobvite and Greenhouse don’t currently support.
  • Low Cost: Choose from three subscription plans based on your needs. The most basic plan is free and has a 15-day trial period. The paid plans start at $25 and offer additional features.
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  • Optimized Candidate Search: Find the perfect fit faster with advanced search filters, candidate matching algorithms, and a talent pool database.
  • Seamless Candidate Experience: Impress candidates with a branded career site, automated communication, and personalized interview scheduling.
  • Streamlined Hiring Process: Automate workflows, reduce paperwork, and accelerate hiring decisions with customizable hiring pipelines.
  • Improved Collaboration: Foster team collaboration with shared candidate profiles, real-time updates, and integrated messaging.
  • Data-Driven Insights: Make informed decisions with comprehensive analytics, performance tracking, and customizable reports.
  • Cost Savings: Reduce recruiting expenses by automating tasks, optimizing candidate sourcing, and reducing time-to-hire.
  • Scalability and Flexibility: Adapt to changing hiring needs with a scalable platform that supports multiple locations, job boards, and user roles.
  • Enhanced Candidate Engagement: Engage candidates throughout the hiring process with personalized emails, automated follow-ups, and social media integration.
  • Compliance and Security: Ensure data privacy and compliance with industry regulations, including GDPR and EEOC guidelines.
  • Exceptional Support: Receive dedicated support from industry experts, including onboarding, training, and ongoing assistance.
  • Improved Candidate Quality: Attract and hire top talent by showcasing your company culture, streamlining the application process, and providing a positive candidate experience.
  • Increased Hiring Efficiency: Reduce the time-to-hire by up to 50% with automated workflows, optimized candidate matching, and streamlined communication.
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  • Resume Extractor: Use the Resume Inbox to automatically extract resumes as attachments from emails, or use the specialized tools to extract resumes from LinkedIn and other pages.
  • Integration: Connect the system to Google Docs, Calendar and a variety of other Zoho solutions with third-party integrations to automate data entry.
  • Communication: Besides automated email response facilities, you can also use customizable email templates to send emails manually. WhatsApp integration and SMS options make communication seamless and efficient.
  • Mobile App: Schedule interviews, track job openings and share information with the team using the Zoho Recruit mobile app, which is compatible with both iOS and Android devices.
  • Dashboards: Track and assess data and view job statuses, interview schedules and employee information through the platform’s activity dashboards.
  • Onboarding: Create digital onboarding forms like benefits enrollment, confidentiality agreements and compliance statements.
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  • AI-powered resume screening: Quickly and accurately filter candidates based on specific criteria, reducing bias and saving time.
  • Candidate relationship management (CRM): Manage all candidate interactions in one central location, nurturing relationships and streamlining the hiring process.
  • Collaborative hiring: Facilitate seamless collaboration among hiring managers, recruiters, and teams, ensuring a cohesive hiring experience.
  • Job requisition management: Easily create and manage job requisitions, automating the process and ensuring consistency.
  • Interview scheduling: Schedule and manage interviews efficiently, reducing back-and-forth communication and improving candidate experience.
  • Performance tracking: Track key metrics such as time-to-hire, candidate quality, and recruiter performance, providing valuable insights for improvement.
  • Customizable dashboards: Tailor dashboards to specific needs, providing real-time visibility into key hiring metrics.
  • Mobile accessibility: Access and manage recruitment activities on the go, ensuring flexibility and productivity.
  • Seamless integrations: Integrate with popular HR and applicant tracking systems (ATS) to streamline workflows and enhance data sharing.
  • Automated onboarding: Streamline the onboarding process by automating tasks such as document collection, background checks, and welcome emails.
  • Candidate experience tracking: Track candidate feedback and satisfaction throughout the hiring process, ensuring a positive and engaging experience.
  • Compliance and security: Adhere to industry regulations and ensure data privacy with robust compliance and security measures.
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Product Ranking

#4

among all
Recruitment Software

#82

among all
Recruitment Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Zoho Recruit
12Twenty
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Applicant Tracking Candidate Assessment & Evaluation Career Websites Communications Interview & Offer Management Onboarding Platform Features Talent Sourcing 60 82 68 100 88 60 93 82 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 2878 reviews
Great User Sentiment 1 reviews
90%
of users recommend this product

Zoho Recruit has a 'excellent' User Satisfaction Rating of 90% when considering 2878 user reviews from 5 recognized software review sites.

80%
of users recommend this product

12Twenty has a 'great' User Satisfaction Rating of 80% when considering 1 user reviews from 1 recognized software review sites.

5.0 (17)
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4.5 (1745)
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4.0 (1)
4.5 (930)
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4.3 (113)
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4.2 (73)
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Awards

SelectHub research analysts have evaluated Zoho Recruit and concluded it earns best-in-class honors for Candidate Assessment & Evaluation and Communications. Zoho Recruit stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Candidate Assessment & Evaluation Award
Communications Award

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Synopsis of User Ratings and Reviews

Automation: The system saves time by automating manual tasks, according to users who discussed automation in their reviews.
User Experience: Users say the system is easy to use. They also like the intuitive interface that makes navigation easy.
Customization: Users said that the system is able to adapt to their recruiting processes and preferences.
Cost: According to users who reviewed this aspect, the platform is fairly priced and affordable, even for startup companies.
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Easy-to-use interface: Navigating the platform is simple, with intuitive features and clear labeling.
Streamlined hiring process: From posting jobs to onboarding, 12Twenty automates tasks, reducing time and effort.
Powerful candidate matching: Advanced algorithms identify top candidates based on specific criteria, saving time and improving hiring quality.
Comprehensive candidate management: Store and organize candidate information, track progress, and schedule interviews seamlessly.
Collaboration tools: Team members can collaborate on candidate profiles, share notes, and provide feedback efficiently.
Mobile accessibility: Access and manage the platform from anywhere, ensuring a flexible and responsive hiring process.
Customizable templates: Create tailored job descriptions, interview questions, and offer letters to align with company branding.
Integration with other HR systems: Connect 12Twenty with existing HR tools to streamline data sharing and improve efficiency.
Real-time analytics: Monitor hiring metrics, track candidate progress, and identify areas for improvement.
Excellent customer support: Receive prompt and helpful assistance from the dedicated support team.
Cost-effective: 12Twenty offers flexible pricing plans that meet different budget requirements.
Proven track record: Numerous companies have successfully used 12Twenty to enhance their recruitment processes.
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Customer Support: Users who reviewed this aspect complained about poor customer service, delayed responses and lack of assistance in times of need.
Learning Curve: According to users, this software comes with a steep learning curve, especially for beginners.
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Limited Integrations: Integrates with a narrow range of applicant tracking systems (ATS) and other HR software, hindering data sharing and workflow efficiency.
Incomplete Candidate Profiles: Fails to capture a comprehensive view of candidates, lacking key information such as skills, experience, and availability.
Rigid Interview Scheduling: Lacks flexibility in scheduling interviews, making it difficult to accommodate candidates' availability and urgent hiring needs.
Limited Customization Options: Offers minimal customization capabilities, restricting users from tailoring the platform to their specific recruitment processes.
Inaccurate Candidate Matching: The matching algorithm sometimes fails to identify suitable candidates, resulting in missed opportunities for top talent.
Poor Candidate Communication: Lacks robust communication tools, making it challenging to engage and nurture candidates throughout the hiring process.
Lack of Collaboration Features: Limited collaboration tools hinder seamless communication and coordination among hiring teams.
Insufficient Reporting Capabilities: Offers limited reporting and analytics, making it difficult to track recruitment metrics and identify areas for improvement.
High Pricing: The cost of the platform can be prohibitive for some organizations, especially small businesses with limited budgets.
Steep Learning Curve: The interface and functionality can be complex and time-consuming to learn, requiring significant training and support.
Frequent Technical Issues: Users experience intermittent technical glitches and downtime, disrupting the recruitment process.
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Customers like Zoho Recruit and show it with predominantly glowing reviews. They applauded the system’s ability to save them time and money, and its useful features make it worthwhile. However, there’s some dissatisfaction with the lack of adequate documentation, training and support to lessen the steep learning curve.I recently had the chance to run a 15-day free trial of Zoho Recruit’s desktop version. The homepage offers a structured view of the hiring pipeline for each job. You can add widgets and prioritize components to curate personalized interfaces that gel with your style and needs.Important metrics like time-to-hire, time-to-fill, offer acceptance rate and age of job are easily accessible, and you can monitor them by applying filters based on users or timelines. Spaces like upcoming interviews and activity logs further simplify the hiring process.I personally appreciated the amount of filtering and sorting options available for viewing applications. I could create jobs using readily available templates or by making manual entries. If your organization has a referral program, Zoho Recruit also lets you track candidates referred to different job openings.

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12Twenty's modern, user-friendly interface has garnered high praise from users, who find it easy to navigate and visually appealing. However, some users have reported occasional technical glitches and slow loading times, which can be frustrating when working with time-sensitive hiring needs. Compared to similar products, 12Twenty's standout feature is its customizable reporting capabilities. Users appreciate the flexibility to create tailored reports that provide valuable insights into their hiring processes. Additionally, 12Twenty's integration with other popular HR software tools is a major advantage, streamlining workflows and reducing the need for manual data entry. Overall, 12Twenty is a solid choice for organizations seeking a comprehensive and user-friendly recruitment software. Its customizable reporting and seamless integrations make it a powerful tool for optimizing hiring processes. However, organizations should be aware of the occasional technical issues and ensure their IT infrastructure can support the software's demands.

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Screenshots

Top Alternatives in Recruitment Software


ApplicantStack

Breezy HR

Bullhorn

Greenhouse

iCIMS

JazzHR

JobDiva

Jobvite

Lever

SmartRecruiters

SuccessFactors Talent Management

Taleo

Trakstar Hire

Workable

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