monday.com vs Bugzilla

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Our analysts compared monday.com vs Bugzilla based on data from our 400+ point analysis of Project Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Bugzilla Software Tool

Product Basics

monday.com is a list-based cloud project management solution designed to streamline processes with automation, customization and collaboration. It allows users to build boards using templates or from scratch and customize fields, automations, colors and workflows. Users can view progress using custom dashboards or multiple views including Kanban boards, Gantt charts and calendars.

Collaboration tools include board discussions, updates and comments with mentions. It supports a mobile app and multiple integrations.

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Bugzilla is a web-based bug tracking system that helps software development teams manage and track software defects. It's a great fit for organizations of all sizes that need to streamline their bug tracking process. Bugzilla's ease of use, scalability, and flexibility make it a popular choice among developers. Its robust features, such as advanced search capabilities, email notifications, and customizable workflows, contribute to its effectiveness in improving software quality.

Bugzilla is free and open-source software, making it a cost-effective solution compared to some commercial bug tracking tools that may require licensing fees. User experiences with Bugzilla vary, with some users finding it highly effective for their needs and others preferring alternative solutions with different features or interfaces. Consider exploring different options to determine the best fit for your specific project management requirements.

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Product Assistance

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Product Insights

  • Monitor Team Performance Centrally: Build custom dashboards with widgets and integrations to monitor insights like workload distribution and individual task progress. We created a dashboard that pulled insights from two boards with a live feed, Gantt chart, calendar view and custom charts.
  • Enhance Project Visualization: Switch between multiple project views, including Gantt charts, Kanban boards, calendar views and custom views to track your projects. We tested out the Kanban board and liked the drag-and-drop feature for tasks (also available via the list view). The project report view was also handy, with a nifty battery icon to denote progress, and 30 widgets you can add.
  • Communicate via Task Cards and Chat: Comment on task cards using the updates tab with additional instructions or information, tag teams or members and add attachments. Start a board discussion to communicate with all team members who have access to the board. We liked that a comment added to a task card you own also triggers an email notification.
  • Create No-Code Automations: Streamline task management by building automations with no-code templates or from scratch using conditions and actions. We built and tested a custom automation for a status change with two actions, and found it quite intuitive. You can check it out in-depth in the “See It In Action” section below.
  • Jumpstart Projects with Templates: Use the template center to build boards suited to the project you’re working on. Accessing pre-built boards designed for marketing, sales, design, construction, customer service, product dev, nonprofits and more. We liked that there were dozens (at least) of templates for each industry and even if you can’t find the exact template you’re looking for, you can find something pretty close.
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  • Create Functional Software: Turn in polished projects more quickly with specialized tools for error management and cleanup. 
  • Simplify Bug Tracking: Pinpoint errors in software and flag for future reference with a user-friendly interface. 
  • Free Usage: Gain unlimited access to features and tools without paying premium subscription fees for the program. 
  • Precise Tool: Create a streamlined system for tracking issues in projects with a diverse toolset. Facilitate proofreading at every step. 
  • Project Insight: Gain clarity on error patterns and project progress with monitoring tools like advanced searching and scheduled reports. Identify and address project vulnerabilities using data gathered from past summaries of projects. 
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  • Custom Dashboard: Build your own custom dashboard using built-in widgets and third-party integrations. Get a bird’s eye view of your boards and teams along with individual team member and board views. Monitor workload, timelines, feed activity and custom charts, like in-progress tasks, from a central location.
  • Multiple Views: Toggle between different views to track your projects using Gantt charts, Kanban boards, calendar views, project reports and custom filters like task owner, status and timeline.
  • Task Management: Create tasks under custom groups like To-Do, In-Progress, On-Hold, and Complete and add personalized fields, assignees, due dates, labels, statuses and priorities. Mention assignees, add comments, files, links and tables directly in the tasks using the Updates tab. Drag and drop tasks and groups to reorganize things.
  • Automations: Streamline workflows with no-code automations using templates or building custom automations from scratch using conditions and actions. Apply automations to specific boards and save your custom automations as a template to use on other boards.
  • Templates: Create boards suited to your project needs by accessing the template center and choosing from a range of templates, including marketing, project management, sales and CRM, design, software development, and HR.
  • Workflow Management: Organize your processes by creating custom workflows. Search for the trigger you’re looking for and add it as a starting block. Build on those blocks by choosing from several options: action, if or else or delay. Select the board where you want the action to happen, add conditions and edit blocks. View active workflows and pause or edit workflows as processes change.
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  • Scheduled Reports: Program automated email reports to update assigned projects and bugs. 
  • Email Notifications: Receive email notifications when changes are made in the program. Customize by user preferences to identify essential data to push. 
  • Reports and charts: Create and run status reports within the bug database. Utilize reports to create graphs, tables and charts. 
  • Duplicate Detection: Prevent unnecessary files in the database with automatic duplicate bug detection. Use automatic summary comparisons to analyze bug files for similarities. 
  • Time Tracking: Set deadlines and track time spent fixing bugs. Receive automated estimates for lag time and bug fixes. 
  • Request Attachments: Send request attachments to other users on projects. Accept or deny requests and track answers for further review. 
  • Advanced Search: Send request attachments to other users on projects. Accept or deny requests and track answers for further review. 
  • Patch View: Identify and track patches attached to bugs in the Patch Viewer. Integrate with LXR, CVS and Bonsai to cross-reference and process data streams. 
  • Watch Function: Keep up with other users’ bugs while they’re unavailable by receiving notifications for the publicly accessible bugs assigned to them in the database. 
  • Custom Fields: Add custom fields to the database to capture data points specific to a business or project. Make these fields searchable for later use. 
  • Project Statuses: Use premade project statuses to label bugs in the database, or create custom project statuses tailored to specific businesses. 
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Product Ranking

#4

among all
Project Management Software

#74

among all
Project Management Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Customizations Dashboards And Reporting Mobile Capabilities Platform Features Project Planning And Scheduling Project Tracking Task Management Team Collaboration Time Tracking And Management 86 60 88 94 89 88 91 85 91 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 22458 reviews
Great User Sentiment 462 reviews
92%
of users recommend this product

monday.com has a 'excellent' User Satisfaction Rating of 92% when considering 22458 user reviews from 5 recognized software review sites.

80%
of users recommend this product

Bugzilla has a 'great' User Satisfaction Rating of 80% when considering 462 user reviews from 5 recognized software review sites.

4.8 (26)
5.0 (10)
4.7 (12281)
3.9 (110)
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4.14 (132)
4.6 (5123)
4.1 (127)
4.5 (265)
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4.4 (4763)
3.7 (83)

Awards

SelectHub research analysts have evaluated monday.com and concluded it earns best-in-class honors for Mobile Capabilities and Platform Security. monday.com stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Mobile Capabilities Award
Platform Security Award

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Synopsis of User Ratings and Reviews

Task Management: Users appreciated how easy it is to monitor tasks with customized views, an activity feed and task updates.
Collaboration: Instant messaging, integrations, board discussions and easy scheduling and planning were a plus for reviewers.
User-Friendly: Reviewers said it was simple to set up and use for less tech-savvy users, and liked the attractive, colorful interface with helpful templates.
What Users Like
Project Tracking: "The ability to customize columns and task dependencies lets us create a clear, tailored workflow." - Jeffery Zhou, CEO and Founder of Fig Loans
Interface: "The timeline and calendar views were particularly useful when we had multiple projects running alongside each other, helping everyone stay aligned without a lot of back-and-forth." - Rob Stevenson, Founder of BackupVault
Notifications: “The automation features were especially useful in notifying different people responsible at different steps of the journey while maintaining transparency and accountability with the rest of the team and building a frictionless and trust-based culture.” - Alok Jain, CEO of Reveal
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Free and Open-Source: Bugzilla is free to use and modify, making it a cost-effective solution for organizations of all sizes. Its open-source nature allows for customization and integration with other tools.
Comprehensive Bug Tracking: Bugzilla offers a wide range of features for tracking and managing bugs, including customizable workflows, advanced search capabilities, and detailed reporting. This allows teams to efficiently track and resolve issues.
Email Integration: Bugzilla integrates with email systems, enabling users to create and update bug reports via email. This feature streamlines communication and collaboration among team members.
Extensive Community and Documentation: Bugzilla has a large and active community of users and developers who provide support and contribute to its development. The extensive documentation and resources available make it easy for users to learn and use the tool effectively.
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Cost: Reviewers noted that advanced features like customized notifications or time tracking required a plan upgrade which could become expensive.
Learning Curve: It takes time to get used to the navigation and features according to users.
Mobile App: Some users said the mobile app doesn’t have all the features available.
What Users Dislike
Complexity: “[monday.com] lacked some flexibility in handling complex, multi-step tasks that needed a lot of customization, which sometimes left us manually tracking those details elsewhere.” - Rob Stevenson, Founder of BackupVault
Time-Based Automations: “Creating an automation to notify a user three days after a certain date, for example, was more complex than it needed to be. We had to set up custom date columns to drive these instead of just being able to calculate it as a part of automation.” - Alok Jain, CEO of Reveal
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Steep Learning Curve: The interface can feel clunky and outdated, making navigation and issue tracking challenging for new users.
Limited Project Management Features: Bugzilla primarily focuses on defect tracking and lacks robust features for managing projects holistically, such as Gantt charts or resource allocation tools.
Customization Challenges: While customization is possible, it often requires technical expertise and can be time-consuming to implement effectively.
Reporting Limitations: Generating comprehensive reports with insightful data visualizations can be cumbersome, hindering data-driven decision-making.
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monday.com is a cloud-based project management platform that caters to a wide range of industries thanks to its customization, user-friendly interface and templates. It allows users to build boards from templates or from scratch and view projects through multiple views like list, calendar, Ganntt and Kanban. During our test, we enjoyed using the platform's pre-built templates and drag-and-drop feature to set up projects and reorganize tasks.Its task management features are stellar. We liked how easy it is to custom groups for tasks, assign them to specific team members, and leverage various communication tools like comments, mentions and board discussions. The updates feature means everyone is on the same page and the view option boosts accountability. On the automation front, we successfully used the built-in automation engine, which comes with both pre-made templates and no-code customization options, to build a custom automation for status changes with little to no difficulty.On the flip side, monday.com may have a slight learning curve for users who aren’t familiar with project management tools. Additionally, some advanced features, such as custom notifications and time tracking, require upgrading to a higher pricing tier, which could become expensive for larger teams.All in all, we thought monday’s intuitive interface, customization options and no-code automations make it a great option for users without a ton of technical expertise and a flexible budget.

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Don't let the "bug" in the name fool you – Bugzilla might just be the "zilla" of project management tools you've been searching for.  Bugzilla has garnered a reputation as a reliable and robust tool, particularly favored by development teams. Users consistently praise its comprehensive bug tracking features, including detailed reporting, advanced search capabilities, and customizable workflows. These features enable teams to efficiently identify, track, and resolve issues, ultimately leading to improved software quality. However, some users find the interface to be outdated and less intuitive compared to modern alternatives like Jira and Asana. Additionally, Bugzilla's self-hosted nature can present challenges for teams without dedicated IT resources. Despite these drawbacks, Bugzilla's open-source nature and extensive customization options make it a highly adaptable solution for organizations with specific workflow requirements. Its strengths in bug tracking and flexibility make it ideal for development-focused teams seeking a powerful and customizable tool, especially those comfortable with self-hosting or possessing the necessary IT expertise.

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