Sage Payroll vs Toast Payroll

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Our analysts compared Sage Payroll vs Toast Payroll based on data from our 400+ point analysis of Payroll Software, user reviews and our own crowdsourced data from our free software selection platform.

Sage Payroll Software Tool
Toast Payroll Software Tool

Product Basics

Sage HRMS Payroll is an HR system used by businesses of all sizes across all industries. It enables organizations to process pay in-house. It streamlines tasks such as tallying hours worked, calculating tax and managing data. The single platform approach lets users streamline their pay processes and ensure employees receive accurate paychecks at the end of each pay period. If you integrate with a full suite, users can automate various tasks concerning processing payments, including time and attendance tracking, benefits management and recruitment.
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Toast Payroll is a cloud-based solution that helps businesses streamline payroll operations and facilitate efficient workforce management. It offers dynamic functionalities like tax compliant updates, employee profiles, time tracking, wage calculations, digital onboarding, automated tip distribution and more.

The product helps users manage workload with the help of timesheets, calculation tools, computation options, regulatory compliance and other business-specific benefits. It offers prompt customer support channels, a self-service platform that helps employees enroll for programs and benefits and real-time information syncs to the company POS to reduce manual operations.
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$595 Annually
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$110 Monthly
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Product Assistance

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Knowledge Base
24/7 Live Support
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24/7 Live Support

Product Insights

  • Tax Assistance: Electronically generate and complete tax forms such as I-9s and file them automatically. In addition to guiding users through these forms, the web-based system can check forms against current regulations to ensure compliance.
  • Ensure Compliance Provide compliance with all local, state and federal tax, payroll and reporting regulations. Receive peace of mind about not getting penalized for inaccurate tax calculations or failure to submit accurate reports when necessary.
  • Automated Labor Data: Track information about employee worked hours and pay rates to make it easy to generate reports and minimize instances of overtime or improper pay.
  • Automated Deductions: Save time and energy by allowing the system to calculate employee deductions automatically. Account for factors like benefits plans or wage garnishments.
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  • Time Savings: Automate payroll calculations and tax filings, freeing up valuable hours for your HR team.
  • Accuracy: Minimize errors with precise, automated calculations, reducing the risk of costly mistakes.
  • Compliance: Stay up-to-date with ever-changing labor laws and tax regulations, ensuring your business remains compliant.
  • Employee Self-Service: Empower employees to access their pay stubs, tax forms, and personal information through a user-friendly portal.
  • Integration: Seamlessly connect with other Toast products and third-party applications, creating a unified system for your business operations.
  • Scalability: Easily manage payroll for a growing workforce, whether you have a small team or multiple locations.
  • Cost Efficiency: Reduce administrative overhead and potential penalties from payroll errors, leading to significant cost savings.
  • Data Security: Protect sensitive employee information with robust security measures and encryption protocols.
  • Real-Time Reporting: Access detailed payroll reports and analytics to make informed business decisions quickly.
  • Employee Satisfaction: Improve employee morale by ensuring timely and accurate paychecks, fostering a positive workplace environment.
  • Customizability: Tailor payroll settings to fit the unique needs of your business, from pay schedules to benefit deductions.
  • Support: Benefit from dedicated customer support to resolve any payroll issues promptly and efficiently.
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  • Tax Filing: Deposit, file and pay all payroll taxes directly through Sage Payroll. For additional peace of mind, Sage pledges to pay all fines and penalties for any errors if they are the party at fault.
  • Benefits Management: Administer and manage benefits, including flexible spending accounts and retirement plans such as 401k and simple IRAs.
  • Time and Attendance Management: Allow employees to clock-in and clock-out directly through the system. Timeclock information can then be used to calculate employee hours for payroll processing.
  • Employee Self-Service: Log into the system to view essential documents like pay stubs and year-end tax documents (including W-2s).
  • Integration: Compatible with a variety of third-party vendors. For users with additional payroll needs, the system also offers various add-on products, including HR compliance, recruiting and data management.
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  • POS integration: Sync employee data to the POS system and automate data entry. Check employee timesheets, track employee hours, record tips, monitor wages, onboard new employees and more without manual hassles. 
  • Law-Compliant Operations: Manage job rates, conform to new labor laws, handle payroll taxes and comply with state and federal laws. Meet minimum wage requirements using business protection tools to minimize non-compliance risks. Comply with state and national labor laws using robust tools and HR modules. 
  • Labor Management: Track work hours and add new time entries to manage employee activity. Review breaks, approve timesheets, calculate overtime and record paid leaves with the help of accurate time tracking tools. View open shifts and make accurate payments on a coherent platform. 
  • Online Functionalities: Create employee schedules, access in-depth reports for crucial business insights, manage enrolments and offer plans, simplify HR operations and more on a centralized, time-efficient payroll system. 
  • Self-Service: Allow employees to view and manage benefit plans, make changes, report payroll deductions and more with self-service options. 
  • Reporting: Review team performance, see top-performing employees, identify loopholes, optimize business operations and more using informative reports based on real-time data. Create customized reports and analyze employee performance, HR processes and business finances. 
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Product Ranking

#24

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Payroll Software

#135

among all
Payroll Software

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User Sentiment Summary

Good User Sentiment 92 reviews
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70%
of users recommend this product

Sage Payroll has a 'good' User Satisfaction Rating of 70% when considering 92 user reviews from 4 recognized software review sites.

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5.0 (1)
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3.3 (30)
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3.6 (56)
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3.0 (5)
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Synopsis of User Ratings and Reviews

Excellent HR Functionality: Over 90% of reviewers discussing the HR functions said it worked well.
Useful Reporting: Commenters liked reporting in just under 90% of reviews that discussed it.
Successful Functionality: More than 80% of users who talked about the features were pleased with their functionality.
Great Price: Reviewers were pleased with the price in over 70% of reviews discussing the cost.
Helpful Customer Service: Over 70% of commenters that discussed support felt it was pleasant and useful.
User Friendly: Reviewers felt the system was easy to use in over 60% of comments about the platform’s usability.
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Seamless Integration: Toast Payroll is tightly integrated with the Toast POS system, as well as scheduling software and tip management tools. This is particularly beneficial for restaurants already using the Toast ecosystem, as it streamlines operations and reduces the need for separate systems.
Automated Payroll: The software offers automation features that save time and reduce errors. For example, employee punches from the POS system can be synced directly to payroll, automating the process of calculating hours worked.
User-Friendly Design: Toast Payroll is designed with a user-friendly interface that is generally easy to navigate. The platform also offers ample training resources, making it easier for new users to get up to speed.
Restaurant-Specific Tools: Toast Payroll includes features specifically designed for the restaurant industry, such as tip management and scheduling tools. These features cater to the unique needs of restaurants, simplifying processes like tip allocation and shift management.
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Performance Issues: Over 80% of users who talked about the system’s performance said they ran into some bugs and crashes.
Bad Setup: Reviewers ran into issues and sharp learning curves during implementation in over 60% of comments about it.
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High Cost: Toast Payroll's subscription fees are higher than many other payroll software options, and the lack of a free trial makes it difficult to assess its value before committing.
Customer Service Issues: Users frequently report long wait times and unhelpful interactions with Toast Payroll's customer support team, making it difficult to resolve issues promptly.
Compliance Concerns: Some users have reported that Toast Payroll's software does not comply with specific state payroll regulations, potentially leading to legal and financial headaches.
Technical Glitches: Users have encountered technical problems with Toast Payroll, including issues with tip management, payroll syncing, and inaccurate reports, which can disrupt operations and create extra work.
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Sage HRMS Payroll is a payment solution that’s part of the broader software suite. Users enjoyed its useful functionality, ease of use, intuitive layout and good HR features. The reporting features were prevalent because of the comprehensive breakdowns and different levels of permissions on the report. Many also liked that there was no hard close after closing the payroll. Users also felt that customer service was polite and was able to help many through challenges. Overall, reviewers also said it was well-priced and affordable. Its biggest drawback came in the form of performance issues. Users experienced instances of getting kicked out or running into programs that were buggy or crashed. Reviewers were also displeased with the setup process they felt was over-complicated and took far too long. Sage HRMS Payroll may be a good choice for medium and large enterprise organizations who are looking to integrate HR functions as well.

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Is Toast Payroll the best thing since sliced bread, or does it leave a bad taste in your mouth? User reviews over the last year present a mixed bag. While Toast Payroll shines in its seamless integration with Toast POS, simplifying tasks like syncing employee punches and managing time off, it's not without its pitfalls. Users praise its user-friendly interface and efficiency, particularly those already familiar with Toast POS. This integration is a key differentiator, as one user notes, "I love that in this one app I can do everything that I need to do for human resources." However, several users report compliance issues, especially with California law, and hiccups with W2 processing. Customer service, unfortunately, emerges as a sore point. Unlike the integrated experience with Toast POS, support for Toast Payroll is handled separately, often leading to confusion and delays. One user laments, "Our service hasn't been great from their side....we wait longer than expected on items to happen or to even hear back from team members on certain things." Additionally, discrepancies between Toast POS and Toast Payroll, while seemingly counterintuitive given their close relationship, require meticulous attention to detail. Overall, Toast Payroll is a good fit for businesses already entrenched in the Toast ecosystem, especially those prioritizing ease of use and streamlined operations. However, businesses with intricate payroll needs or those operating in regions with stringent compliance regulations might find Toast Payroll's shortcomings difficult to swallow. For those businesses, exploring alternative solutions might be the best recipe for success.

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