Yardi Voyager Reviews & Pricing
by Yardi Systems | Founded 1984, Santa Barbara, CA
Categories:
- Property Management Software
- Affordable Housing Property Management Software
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- Commercial Property Management Software
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- Property Management Work Order Software
- Real Estate Asset Management Software
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What is Yardi Voyager?
Industry Specialties: Real estate
Yardi Voyager is a web-based platform that helps real estate operators manage commercial and residential properties across housing industries. Users can execute leasing, manage operations, provide innovative services, automate workflows and run analytics. It offers centralized data access, accounting, compliance, resident screening and more. It also allows customization and integration from a single point of access.
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Yardi Voyager Pricing
Based on our most recent analysis, Yardi Voyager pricing starts at $1,200 (Monthly).
- Price
- $$$$$
- Starting From
- $1,200
- Pricing Model
- Monthly
- Free Trial
- Yes, Request for Free
Training Resources
Yardi Voyager is supported with the following types of training:
- Documentation
- In Person
- Live Online
- Videos
- Webinars
Support
The following support services are available for Yardi Voyager:
- Phone
- Chat
- FAQ
- Forum
- Help Desk
- Knowledge Base
- Tickets
- Training
- 24/7 Live Support
Yardi Voyager Benefits and Insights
Why use Yardi Voyager?
Key differentiators & advantages of Yardi Voyager
- Save Time and Money: Ensure accuracy with a unified and integrated database. Reduce administrative costs by automating recurring tasks like leasing, move-ins and outs, invoicing, work order management and more.
- Empower Accounting: Streamline financial management with an accounting module designed to handle property accounts and maintain compliance with GAAP and IFRS standards.
- Simplify Operations: Quickly locate account information using a menu search box and site search engine. Navigate easily by making a list of the most-used screens and dashboards and creating shortcuts.
- Promote Mobility: Team members can access the platform using any mobile web-browsing device and stay on top of every business process from remote locations.
- Tailor To Fit Needs: Build personalized software by adding unique features like marketing, payment processing, screening and more from the extended Yardi ecosystem. Supports integration with external solutions for applicant screening, ILS connections, renter’s insurance, revenue management and more.
Industry Expertise
Offers industry-specific solutions for various target markets, including commercial (office, retail, industrial, airport, ports), residential, PHA, multifamily, senior, affordable and military housing.
Yardi Voyager Reviews
Based on our most recent analysis, Yardi Voyager reviews indicate a 'great' User Satisfaction Rating of 82% based on 386 user reviews from 5 recognized software review sites.
386 reviews
Synopsis of User Ratings and Reviews
Based on an aggregate of Yardi Voyager reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.
Pros
Cons
Researcher's Summary:
Yardi Voyager is an end-to-end solution that helps manage multisite property portfolios and provides a robust accounting and reporting module. The platform streamlines rent collection and accounts payable with PayScan and offers various templates for quick leasing and emails. Businesses can easily connect it with popular third-party platforms.
But reviews noted that the UI is old and unintuitive, complicating simple tasks. On top of that, customer support is slow, and the platform is prone to crashes. Considering everything, Yardi Voyager is ideal for enterprises with in-house IT but can get overwhelming for single landlords and small property managers with minimal technical expertise.
Key Features
- Centralized Data: Consolidate property, accounting, leasing and analytics data in one platform to create a single source of information, eliminating hassle and saving time. Access unlimited document storage.
- Leasing: Control all aspects of leasing workflows, starting from initial contact and guest cards to renewals and move-outs. Use real-time tracking to match prospects with vacant units quickly.
- Accounting: Maintain general ledgers, record company financials, manage multiple sets of books and account trees, and track CAM reconciliations. Automate recurring journal entries, sustain segmented and inter-company accounting and more.
- Reporting and Analytics: Drill down on specific items with customizable reports. Make informed business decisions using snapshots of company performance and real-time analytics.
- Data Security: Safeguard personal and customer data using encryption and the latest intrusion prevention practices. Store data across 12 warehouses positioned across the globe and comply with PCI, SSAE 18 and Sarbanes-Oxley regulations. Conduct third-party audits yearly to maintain compliance.
- Integrations: Incorporate other Yardi modules to make an end-to-end enterprise solution including unique investor and tenant services, BI, CRM, utility billing, construction management, energy management and more.
- Research and Marketing: Research property data, including transactions, ownership and debt information covering all real estate asset types to uncover vital market insights. Receive expert advice on organic traffic, PPC campaigns, reputation management, social engagement and ILS listings. Available through integrations with RentCafe Suite and CommercialEdge.
- CRM and Call Center: Capture every lead with instantaneous notifications and unlimited custom follow-ups. Eliminate missed leasing opportunities with call center assistance that prioritizes calls from the most qualified sources and maximizes ROI. Available via RentCafe CRM Flex and RentCafe Connect integrations.
- Resident Screening: Inspect rental payment history, verify proof of employment, income and ID, and screen credit history and international background to select the ideal tenants. Ensure data security for residents and help build their credit score with on-time rent payment reporting. Available through the RentCafe Suite integration.
- Payment Processing: Let residents pay via a browser-based module, walk-ins at retail locations or a mobile application. Simplify check processing by scanning and converting them into digital transactions. Available with the RentCafe Suite integration.
Limitations
At the time of this review, these are the limitations according to user feedback:
- The user interface is clunky.
- The platform is prone to glitches and lagging.
Suite Support
The vendor’s website offers blogs and articles discussing real estate markets, solutions for managers, investors and owners, and case studies. The global Yardi Advanced Solutions Conference, held yearly, is a confluence of clients and specialists to discuss industry trends and new products. The vendor also offers webinars educating clients about property management during a pandemic.
mail_outlineEmail: Not listed.
phonePhone: 1 (800) 866-1124.
schoolTraining: Specific training details for this solution are not listed on the vendor’s website. For more general purpose training, the vendor offers a purpose-built LMS solution for real estate called Yardi Aspire that automatically distributes role-based learning covering multiple areas like software skills, required compliance, company policies, safety, leasing, procedures and professional skills. Integrate personalized training, policies and procedures into the solution to reduce overall training time and facilitate staff development.
local_offerTickets: Submit tickets by logging in to the Client Central tab on the website.
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Awards
SelectHub research analysts have evaluated Yardi Voyager and concluded it earns best-in-class honors for Accounting & Financial Management and Marketing.
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