SignUpGenius Reviews & Pricing

by SignUpGenius | Founded 2008, Charlotte, N.C.

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Overview Pricing Benefits Reviews Features

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What is SignUpGenius?

Industry Specialties: Nonprofit

SignUpGenius is a solution for nonprofits that uses sign-up forms and other tools to facilitate activities surrounding fundraisers, donation list management, donation collections, volunteer coordination and more. The software is suitable for everyone from sole proprietors to large nonprofits.

The solution comes with apps for iOS and Android. Users can send messages, access sign-ups, view reports and manage contacts. Participants can sign up for events, make payments, add items to a personal calendar, view sign-up invitations and more.

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User Sentiment

Based on 1781 reviews:

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Product Screenshots and Videos

SignUpGenius Pricing

Based on our most recent analysis, SignUpGenius pricing starts at $9 (Monthly, Freemium).

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Starting From: $8.99
Pricing Model: Monthly, Freemium
Free Trial: Yes, Request for Free

Training Resources

SignUpGenius is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SignUpGenius:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SignUpGenius Benefits and Insights

Why use SignUpGenius?

Key differentiators & advantages of SignUpGenius

User-Friendly: A set-up wizard guides you through the steps of creating sign-ups and choosing payment settings.
Email Success Metrics: You can track how well each sign-up performs. Metrics include click-through rates, as well as delivery and open rates.
Efficiency: You can simplify time-consuming tasks such as sending email invites and reminders. The software supports bulk invites and reminder automation. It also provides data export capabilities.
Integrations: A Zapier integration allows you to connect SignUpGenius with other apps, such as MailChimp, Constant Contact and Google Sheets. The software directly integrates with Salesforce, Twitter, Facebook, and several email clients like Gmail and Yahoo for importing contacts.
Free Account: Your organization can use the software for free. This plan includes over 400 basic themes, 1,000 emails/month, automated email reminders, admin tools, social media sharing, five custom images, unlimited participants and sign-up pages, email reporting, security settings, calendar sync, unique links, integration with Google Maps, and payment collection.

Industry Expertise

SignUpGenius specifically caters to the nonprofit field. It’s suitable for businesses, schools and religious organizations, among others. Clients include United Way, Cigna, Whole Foods, The Salvation Army, FedEx and Coca Cola.

SignUpGenius Reviews

Average customer reviews & user sentiment summary for SignUpGenius:

1781 reviews

92%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of SignUpGenius reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

User-Friendly Interface: SignUpGenius is praised for its intuitive design, making it easy for both organizers and participants to use, even with limited technical expertise.
Effective Event Management: The platform streamlines event organization by handling sign-ups, tracking RSVPs, and simplifying communication with attendees.
Volunteer Coordination: SignUpGenius simplifies volunteer management by allowing organizers to list specific tasks and time slots, enabling volunteers to easily find and sign up for roles that match their availability.

Cons

Limited Free Plan: The free version has limitations like ads and fewer customization options, potentially impacting brand image for businesses.
Dated Design: Some users find the templates outdated, lacking modern design aesthetics, which might not align with the brand image of all businesses.
Inflexible Task Addition: Adding tasks in groups of five can be inflexible, requiring users to adjust their workflow and potentially create unnecessary entries.

Researcher's Summary:

Is SignUpGenius genius or does it need a sign that says "gone fishing?" User reviews from the last year suggest the former. Users rave about SignUpGenius's user-friendly interface, comparing it to a breath of fresh air compared to clunky competitors. One user, a self-proclaimed "technophobe," shared that even *they* could navigate the platform with ease. This intuitive design, coupled with robust customization features like themed templates and automated reminders, makes SignUpGenius a hit for organizing everything from volunteer shifts to potlucks.

However, some users feel the free version's features are about as exciting as watching paint dry, wishing for more advanced options without having to shell out the big bucks. A few users also reported encountering the occasional technical glitch, leaving them feeling like they'd signed up for a rollercoaster ride instead of a simple sign-up sheet. While customer support receives mixed reviews, the overwhelming sentiment leans positive. Overall, SignUpGenius proves to be a valuable tool for individuals and organizations seeking a straightforward solution for managing sign-ups, particularly those who value ease of use and visual appeal over a plethora of advanced features.

Key Features

Sign-Up Forms: Tools for this feature include pre-built or customized themes, comment fields, questions, event locations in Google Maps, single or multiple dates, time zone settings, calendar syncing and more. You have the option to add attachments and duplicate forms to use again.
Payment & Donation: After setting up a payments account, your organization can collect money via credit card or debit card. You can set different prices, mark whether payments are required or optional, add images and offer discounts using date or quantity criteria.
Group Messaging: The system enables sending reminders via text and email, to groups or to specific people. You can customize and schedule the messages, as well as include a unique URL for sharing the sign-up.
Volunteer Reports: Reports let you compile and track how many hours each volunteer has worked. You can specify the criteria for every report, such as date range, which sign-ups to includes and other parameters. Reports can be exported as CSV files.
Access Controls: The software supports multiple admins. You can set different permission levels and notification options.
Security: This functionality lets you add access codes to restrict who can view a sign-up. It also includes the ability to hide fields and names.

Suite Support

Email: Email support is available to users with free and paid accounts. Paying users receive priority email support. Chat support is also offered with the Gold and Platinum plans.

Phone: Phone support is included with a Platinum plan subscription.

Training: SignUpGenius provides training in the form of videos, as well as over 70 help articles that cover everything from money collection to advanced features.

Tickets: Users can visit the website’s help page to create a ticket. The option to submit a ticket also appears alongside search results of help articles.