Smartcare Reviews & Pricing

by Streamline Healthcare Solutions | Founded 2003, Oakbrook Terrace, IL

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Overview Pricing Benefits Reviews Features

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What is Smartcare?

Industry Specialties: Medical

SmartCare EHR serves practices of any size and is affordable for those on a budget, especially those who work in the behavioral health field. Some of its key differentiators include cloud deployment, one-click technology, performance monitoring, electronic signature capturing and more.

It streamlines caregiver workflows while reducing costs, saving time and improving efficiency. Its suite offers capabilities like caregiver optimization, scheduling, CRM, invoicing and billing customized for healthcare agencies.

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User Sentiment

Based on 22 reviews:

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Product Screenshots and Videos

Smartcare Pricing

Based on our most recent analysis, Smartcare pricing starts at $13 (Per Client, Monthly).

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Starting From: $13
Pricing Model: Per Client, Monthly
Free Trial: Yes, Request for Free

Training Resources

Smartcare is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Smartcare:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Smartcare Benefits and Insights

Why use Smartcare?

Key differentiators & advantages of Smartcare

Better Patient Treatment: Achieve a higher level of care for patients by streamlining treatment and medical charting, reducing errors and increasing health visibility.
Document Efficiently: Significantly boost all levels of practice including billing, treatment and scheduling. Document effectively with pre-built notes, digital signature capture and portable records.
Defensible Documentation: Use smart coding and ICD-10 support to ensure billing and documentation hold up to fiscal scrutiny.
Save Costs on Deployment: Save additional overhead costs using this web-based product to circumvent costly server hosting and installation.
HIPAA Compliance: Take advantage of reimbursement programs using the ONC-ATCB certified software.

Industry Expertise

Serves over 40 thousand users daily across 20 individual states. Caters to organizations of all sizes.

Smartcare Reviews

Average customer reviews & user sentiment summary for Smartcare:

22 reviews

87%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Smartcare reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Customizable: Smartcare's EHR system is highly customizable to fit the specific needs of different medical specialties and practice sizes. Users can personalize templates, workflows, and even the user interface to optimize their experience.
Cloud-Based: As a cloud-based solution, Smartcare offers accessibility and scalability. Healthcare providers can access patient data securely from any device with an internet connection, and the system can easily adapt to accommodate practice growth.
Integrated Practice Management: Smartcare seamlessly integrates electronic health records (EHR) with practice management features. This streamlines administrative tasks such as scheduling, billing, and claims processing, improving overall efficiency.
Patient Engagement Tools: The platform includes tools that foster patient engagement, such as a patient portal for online appointment scheduling, secure messaging, and access to medical records. This empowers patients to actively participate in their healthcare journey.
Telehealth Capabilities: Smartcare facilitates telehealth consultations, enabling healthcare providers to connect with patients remotely. This expands access to care, especially for individuals in underserved areas or with limited mobility.

Cons

Limited Customization: Smartcare's lack of flexibility in tailoring workflows and features to specific practice needs can be frustrating for users accustomed to more customizable EMR solutions.
Usability Challenges: Navigating the interface and locating specific functions can be cumbersome due to the platform's complex layout and non-intuitive design elements.
Mobile App Limitations: The mobile app's reduced functionality compared to the desktop version can hinder efficient on-the-go access for healthcare professionals.
Customer Support Concerns: Some users have reported difficulties reaching Smartcare's customer support and experiencing extended wait times for assistance, which can impact issue resolution and user satisfaction.

Researcher's Summary:

Let's get smart about Smartcare: User reviews from the past year paint a picture of software with its fair share of quirks and perks. The EMR functionality receives consistent praise, particularly for its intuitive interface and customizability, allowing users to tailor the system to their specific workflows. However, the scheduling system seems to be a pain point, with users reporting glitches and a clunky interface. When stacked up against competitors like Cerner and Epic, Smartcare shines in its affordability and ease of use, but it may lack the robust features and integrations of its pricier counterparts. This makes Smartcare a great fit for smaller healthcare practices seeking a user-friendly and budget-conscious solution, but larger organizations with complex needs might find it lacking.

Key Features

User-Specific Dashboards: Use top-down, customizable dashboards to view and operate daily tasks and activities like patient treatment plans, billing schedules and more.
Performance Monitoring: Monitor the performance of clinicians and capitalize on new growth using the built-in performance monitoring module.
Manage Patient Records: Onboard patients, order new equipment and schedule clinicians with practice management software.
E-Prescribing: Allow physicians to interact with patients and offer e-prescriptions from anywhere across the globe.
Built-In Messenger: Allow communication among patients and practitioners for streamlined reporting and follow-ups on appointments and insurance claims.
Payroll Management: Capture and view employee records to track field staff visits, time-in and time-out for doctors and nurses to generate monthly performance reports and accurate payroll statements.