eMDs Reviews & Pricing

by e-MDs | Founded 1996, Austin TX

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Overview Pricing Benefits Reviews Features

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What is eMDs?

Industry Specialties: Healthcare, Education

EMDs provides healthcare-centered technology to doctors, nurses, administrators and caseworkers. It can help clinicians, therapists and caseworkers track their patients across different medical institutions, as well as provide a comprehensive overview of important clinical history.

Aprima EHR (recently acquired in 2019) comprises the backbone Its parent company’s EHR offering. It’s got a single database to simplify healthcare administration and provides a flexible deployment model — cloud-based, hybrid, or on-premise.

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User Sentiment

Based on 39 reviews:

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Product Screenshots and Videos

eMDs Pricing

Based on our most recent analysis, eMDs pricing starts at $399 (Monthly).

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Starting From: $399
Pricing Model: Monthly
Free Trial: No

Training Resources

eMDs is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for eMDs:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

eMDs Benefits and Insights

Why use eMDs?

Key differentiators & advantages of eMDs

Interoperability: You can safely and securely transfer patient records across systems, reducing redundancy and cutting down on errors and privacy violations. EMDs’s records are adaptable to other systems.
Improve Patient Outcomes: Providers and caseworkers rely on previous medical histories or important case documents to treat patients. With integrated software like eMDs, you can improve patient outcomes by providing up-to-date records and securely storing a patient’s documentation.
Fewer Errors: Transcribing errors and incongruities between records can cost patients (and practices) time and money. EMDs’s features advanced error-prevention features.
Manage Your Practice: EMDs can cover both your medical practice needs as well as your financial needs. It’s a two-in-one solution.
Gain Peace of Mind: An important part of running a practice is meeting data security standards. This product can securely store and transfer information across systems — from hospitals to small practices.
Speed up The Revenue Cycle: EMDs offers a revenue cycle management tool alongside its medical software offerings. With an enhanced revenue cycle, you can generate higher income, as well as manage your funds.

Industry Expertise

EMDs has served the medical industry for more than 23 years. They cover 70+ areas of medical specialty across 65,000 prescribers. The company also claims to have served over 200,000 patients.

eMDs Reviews

Average customer reviews & user sentiment summary for eMDs:

39 reviews

51%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of eMDs reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Patient Encounters: eMDs facilitates efficient patient encounters by offering tools for scheduling, charting, and e-prescribing, which can enhance practice workflow and patient care.
Improved Accessibility: eMDs provides remote access to patient records, enabling healthcare providers to review charts, order tests, and communicate with patients securely from various locations.
Enhanced Patient Engagement: The patient portal feature within eMDs empowers patients to actively participate in their healthcare journey by granting them access to their medical records, lab results, and appointment scheduling tools.

Cons

Steep Learning Curve: The platform's complexity can be overwhelming for new users, requiring extensive training and ongoing support to achieve proficiency.
Customization Challenges: Tailoring the system to specific workflows and preferences can be difficult, often necessitating costly professional services or workarounds.
Usability Issues: Navigating the interface and locating specific information can be time-consuming due to the platform's intricate design and layout.
Performance Concerns: Users frequently report slow loading times and system lags, particularly during peak usage periods or when handling large amounts of data, hindering productivity and efficiency.

Researcher's Summary:

Reviews from the past year highlight both the good and the not-so-good, giving us a clear picture of where eMDs shines and where it falls short. Users rave about its user-friendly interface, especially for scheduling and charting, making it a breeze for healthcare pros to navigate. The robust reporting features are another big plus, allowing for easy data analysis and informed decision-making. However, eMDs isn't without its quirks. Some users find the system a bit clunky and report occasional glitches and slowdowns. Plus, the customer support experience seems to be a mixed bag, with some users praising its responsiveness while others find it lacking.

So, who's the ideal candidate for eMDs? It seems to be a good fit for small to medium-sized practices looking for a user-friendly EHR with solid reporting capabilities. But, if top-notch customer support and a seamless, glitch-free experience are your top priorities, you might want to explore other options. Keep in mind, the tech world is always evolving, so it's a good idea to check out the latest reviews and updates before making your final decision.

Key Features

Mobile Application: The program is designed to be portable — literally. It’s got a robust mobile app that enables clinicians and other medical staff to work from anywhere, regardless of your internet connection.
Deep Interoperability: Operability is a major component in medical software. EMDs can handle simple point-to-point interfaces to health information exchanges and ACOs, or national services like CommonWell and SureScripts.
Flexible Deployment: The product can be deployed on-premise, or in eMDs’s cloud.
Multilingual Patient Portals: Multilingual patient portals allow you to engage your clientele who may not speak English, meaning you can better serve diverse populations.
Reporting: The software offers a reporting package with drill-down capabilities, KPI tracking, and visibility into chart notes. EMDs’s reporting capabilities are certified to help you attest to Merit-based Incentive Payment Systems (MIPS) and Alternative Payment Model participation.
Replication: The replication feature enables you to work anywhere, on any device, giving your clinicians additional flexibility, regardless of whether or not they’re connected to the internet.
Financing Module: Though eMDs comes with a suite of software features to help you manage your practice and treat patients, you can also subscribe to their financial platform to help manage your practice’s financial needs.

Suite Support

Email: The company does not offer email support.

Phone: Users can obtain phone support by dialing (866) 960-6890, Option 1. Turnaround and available times are unknown.

Training: The company offers eMDs Engage in place of Aprima Academy, its training center for users. They also offer flexible, web-based training to its users.

Tickets: Ticketing options are unknown.