Oracle EAM Reviews 2024: Pricing, Features & More

Oracle EAM Pricing

Based on our most recent analysis, Oracle EAM pricing starts at $164 (Per User, Monthly).

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Starting From: $164
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

Oracle EAM is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Oracle EAM:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Oracle EAM Benefits and Insights

Why use Oracle EAM?

Key differentiators & advantages of Oracle EAM

Improve Productivity: Stay on task with updated priorities that use real-time analytics. Advanced preventive maintenance schedules keep techs organized.
Express Work Orders: Communicate necessary work from field to system with quick reporting on all transactions needed for work execution.
Manage Inventory Flow: Prevent overstocking by monitoring inventory and spare parts levels proactively to ensure timely delivery of new inventory.
Catalogue Maintenance Information: Create a library of preventive maintenance procedures that adhere to standards and prevent lapses in maintenance to avoid costly downtime or repairs. Keeping a detailed record of performed maintenance tasks ensures appropriate information for audits.
Robust Fleet Management: Improve service and reliability through fleet-specific planning, order management and optimization features.
Facilities Management: Establish concrete relationships between assets and facilities, groups, techs and more, keeping detailed records of the relationships.
Boost Productivity: Reduce inefficiency caused by screen switching and data entry by integrating quickly with different systems.

Industry Expertise

Can be leveraged for asset lifecycle support in asset-heavy industries such as mining, manufacturing, metals, pulp and paper, and more.

Synopsis of User Ratings and Reviews

Based on an aggregate of Oracle EAM reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Streamlined Workflows: Simplifies maintenance processes and reduces administrative tasks.
Improved Visibility: Provides real-time insights into asset health and performance.
Enhanced Collaboration: Facilitates communication and coordination between teams.
Reduced Costs: Optimizes resource allocation and minimizes downtime.
Increased Compliance: Ensures adherence to regulatory requirements.

Cons

Complex Interface: Can be overwhelming for new users and require extensive training.
High Cost: Licensing and implementation fees can be significant.
Limited Customization: May not be able to adapt to specific needs of all businesses.
Integration Challenges: Can be difficult to integrate with other enterprise systems.
Poor Reporting: Reporting capabilities may not be as robust as desired.

Researcher's Summary:

User reviews of Oracle EAM paint a picture of a powerful, comprehensive asset management tool that offers significant benefits in terms of streamlined workflows, improved visibility, enhanced collaboration, reduced costs, and increased compliance. However, the software is often criticized for its complex interface, high cost, limited customization options, integration challenges, and lack of robust reporting capabilities. One user highlights the positive impact on efficiency, stating "Oracle EAM has helped us streamline our maintenance processes and reduce administrative tasks by 20%. This allows our team to focus on more strategic initiatives." Another user emphasizes the improved decision-making capabilities, saying "The real-time insights provided by Oracle EAM have given us a much clearer picture of our asset health and performance. This has enabled us to make data-driven decisions about maintenance and investment." Despite these advantages, users frequently cite the steep learning curve and high cost as major drawbacks. One user comments, "The interface is very complex and requires extensive training. This can be a major barrier for small businesses or those with limited resources." Another user laments, "The licensing and implementation fees for Oracle EAM are significant compared to some of its competitors. This can make it a less attractive option for budget-conscious organizations." When compared to similar products, such as SAP and IBM Maximo, users often acknowledge that Oracle EAM offers greater depth and functionality. However, they also emphasize that the complexity comes at the cost of user-friendliness and affordability. One user compares the two, saying "While Oracle EAM is more powerful than SAP, it is also significantly more complex. If you are a large organization with a dedicated IT team, Oracle EAM may be a good option. However, if you are a small business or have limited technical resources, SAP may be a better choice." Ultimately, the decision of whether or not to choose Oracle EAM comes down to a careful consideration of its strengths and weaknesses relative to your specific needs and resources. If you prioritize robust functionality and comprehensive features, Oracle EAM may be a good fit. However, if ease of use and affordability are key concerns, you may want to explore alternative options.

Key Features

Asset Lifecycle Management: Align the value chain with demand-driven spares to reduce excess stock. Maintenance management allows users to proactively perform routine maintenance. Track and organise MRO materials electronically to keep stockrooms ready.
Work Order Management: Schedule, assign, perform, complete and close work orders through an intuitive interface on static or mobile devices.
Inventory Management: Manage the flow of goods, including hazardous materials, to prevent inventory shortages or costly ordering mistakes.
Maintenance Management: Implement a preventive maintenance program to improve efficiency and asset lifecycle to reduce downtime and repairs.
Vehicle Management: Dispatch, track and communicate with a fleet of vehicles. Assign drivers, track vehicles and other equipment, and measure vehicle financial performance.
Facilities Management: Monitor both physical assets and facility maintenance tasks.
Integrations: Supports a more robust software ecosystem via integration with other Oracle E-Business Suite products like Oracle ERP, Oracle IOT Asset Monitoring Cloud Service and Oracle Analytics Cloud.

Limitations

Some of the product limitations, which are based on user feedback and accurate at the time of this review, include:

Takes some time to get used to.
Difficult integration.
Requires intensive training and internal IT support.

Suite Support

A sliding scale of support packages are offered:

Sustaining Support: The most basic package includes 24/7 service requests, major product updates, as well as access to the My Oracle Support system and knowledge base.
Extended Support: Includes all “Sustaining” features as well as access to proprietary “Platinum” services.
Premier Support: Includes all previous services with the addition of certification with most new third-party products, which allows wider integration capabilities.

Email: Not specified.

Phone: Accessible through the My Oracle Support page once logged in.

Training: Oracle University provides a range of training programs. Advanced learning and certification courses, guided learning courses, the Launchpad program and interactive learning experiences also available.

Tickets: Submit through the My Oracle Support interface.

Cost of Ownership

License/Subscription Cost	On-Premise: Perpetual license model priced per user, per server Cloud-Based: per user, per month
Maintenance Cost	Maintenance cost is included in the subscription cost for both on-premise and cloud-based solution. Users have access to Oracle Premier Support: Includes 24/7 tech support, problem prevention and access to software upgrades Offers Lifetime Support Policy that allows software users to upgrade The “My Oracle Support” portal allows users to download software updates, request tech support and communicate with other Oracle customers
Installation/Implementation Cost	On-Premise: Typically charged over and above the license cost Cloud-based/SaaS: Included in the subscription cost
Customization Cost	Cost varies depending on the functional requirements, such as integration of the Oracle eAM with Oracle Inventory and Oracle EAM Analytics
Data Migration Cost/Change Management/Upfront Switching Cost	Dependent on your current software, amount of data to be migrated, availability of migration tools, complexity of data and gaps between the existing system and the new system.
Training Cost	Dependent on the type of training opted by an Organization Provides both on-site and remote training options
Recurring/Renewal Costs	Cost is equivalent to the monthly subscription fee, based on the number of users, customization cost and training services

Pricing & Cost Details

Includes Price/User and Minimum Commitment Terms for Oracle EAM

Oracle EAM Reviews & Pricing

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Oracle EAM Pricing

Training Resources

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Oracle EAM Benefits and Insights