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#23

Oracle CPQ is ranked #23 in the Quoting Software product directory based on the latest available data collected by SelectHub. Compare the leaders with our In-Depth Report.

Oracle CPQ Pricing

Based on our most recent analysis, Oracle CPQ pricing starts at $240 (Monthly).

Price
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Starting From
$240
Pricing Model
Monthly
Free Trial
No

Training Resources

Oracle CPQ is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for Oracle CPQ:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

Oracle CPQ Benefits and Insights

Why use Oracle CPQ?

Key differentiators & advantages of Oracle CPQ

  • Increased efficiency and productivity: Streamline the quote-to-cash process, reduce manual errors, and close deals faster with automated workflows and guided selling.
  • Improved accuracy and consistency: Generate error-free quotes with dynamic pricing, product configuration rules, and real-time data validation.
  • Enhanced customer experience: Provide a faster and more personalized sales experience with interactive proposals, guided product selection, and real-time pricing.
  • Better sales performance: Increase win rates, average deal size, and revenue with improved sales tools, guided selling, and real-time insights.
  • Reduced costs: Save time and money by automating manual tasks, reducing errors, and eliminating the need for manual pricing calculations.
  • Improved data and insights: Gain valuable insights into your sales performance with comprehensive reporting and analytics dashboards.
  • Scalability and flexibility: Adapt to changing business needs with a scalable solution that can grow with your business.
  • Integration with leading CRM and ERP systems: Seamlessly integrate with your existing systems for a unified sales experience and improved data visibility.
  • Global reach and support: Sell across international markets with multi-language support, global pricing capabilities, and international tax rules.
  • Improved collaboration: Foster better communication and collaboration between sales, product, and finance teams with a single platform for managing the entire quote-to-cash process.

Industry Expertise

While Oracle CPQ excels at handling complex configurations and pricing across industries, it offers specific industry-tailored features and functionalities for sectors like High Tech, Manufacturing, and Life Sciences. These include pre-configured industry models, product bundling options, subscription management tools, and compliance with industry-specific regulations. Additionally, Oracle offers dedicated industry support and resources to help organizations optimize their CPQ solution for their specific needs.

Oracle CPQ Reviews

Average customer reviews & user sentiment summary for Oracle CPQ:

User satisfaction level icon: great

327 reviews

81%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of Oracle CPQ reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

  • Streamlined Sales Process: Oracle CPQ automates many manual tasks, such as product configuration and quote generation, leading to faster sales cycles and improved efficiency. This allows sales teams to focus on building relationships and closing deals.
  • Increased Accuracy: The platform's guided selling tools and built-in intelligence help prevent errors in product configuration, ensuring accurate quotes and orders. This eliminates the risk of costly errors and improves customer satisfaction.
  • Improved Customer Experience: Customers can access product information, configure quotes, and place orders independently through self-service portals. This provides a more convenient and satisfying experience, leading to increased customer loyalty.
  • Enhanced Revenue Management: Oracle CPQ provides tools for managing subscription lifecycles, recurring billing, and pricing strategies. This helps businesses optimize revenue generation and maximize profitability.
  • Scalability and Flexibility: The platform can be easily scaled to accommodate business growth and adapted to meet specific needs through customization and integrations. This ensures that Oracle CPQ can grow with your business and meet your evolving needs.

Cons

  • Steep Learning Curve: New users may find the interface and configuration process complex, requiring significant training and adoption efforts.
  • Limited Customization Options: While configurable, the platform may not offer the level of customization desired by some businesses, potentially hindering workflow integration.
  • Limited Reporting Capabilities: Pre-built reports may not meet specific needs, requiring custom development or third-party solutions, increasing costs and complexity.
  • Integration Challenges: Seamless integration with existing systems can be complex, requiring additional development work and potentially delaying deployment.
  • Costly Implementation: Initial setup and ongoing subscription fees can be significant, especially for larger organizations, making it less accessible for smaller businesses.

Researcher's Summary:

Reviews of Oracle CPQ offer a mixed perspective, highlighting both its strengths and weaknesses. Many users praise its ability to streamline the sales process and automate tasks, particularly compared to manual methods or simpler CPQ tools. One user noted, "Oracle CPQ saved us an immense amount of time on product configuration and quoting, allowing us to close deals faster." Others commended its accuracy and reduced error rates, citing the platform's guided selling tools and built-in intelligence. A reviewer stated, "With Oracle CPQ, we can be confident that our quotes and orders are accurate, eliminating costly mistakes." However, some users expressed concerns about the platform's complexity and steep learning curve, especially for less tech-savvy teams. One user commented, "The interface can be daunting for new users, and the initial training process is quite intensive." Additionally, some reviewers felt that the customization options were limited compared to competitors like Salesforce CPQ, potentially hindering integration with existing workflows. A reviewer noted, "While Oracle CPQ offers some customization, it's not as flexible as some other solutions, which can make it difficult to adapt to specific business needs." Despite these drawbacks, users ultimately seem to appreciate the value that Oracle CPQ brings to their businesses. Many acknowledge that its strengths, such as automation, accuracy, and scalability, outweigh the weaknesses, especially for large organizations with complex product configurations and high sales volume. One user summarized their experience by saying, "Oracle CPQ is a powerful tool that can help businesses streamline their sales operations and improve efficiency. While it has its learning curve and limitations, the benefits far outweigh the drawbacks, especially for larger companies." Overall, user reviews suggest that Oracle CPQ is a strong CPQ solution with significant potential, but its suitability depends on individual business needs and resources.

Key Features

  • Guided Selling: Aid sales reps by recommending relevant items and identifying client requirements. Provide customers with self-service functionalities for configurations and purchases. 
  • Configurations: Accurately configure dynamic products and receive the optimal mix through built-in intelligence modules. Use a standard model and reusable rules for customizations. Work with clients to configure products in real time from any device. 
  • Subscription Management: Deliver subscription-specific quotes and configure annuities, license contracts, renewals and support agreements. 
  • Pricing Support: Receive pricing and rebate data according to promotions and regulations in real time. Provides optional discounting, localizations, channel pricing and more. 
  • Analytics: Ensure sales processes are in tandem with company goals through in-depth analytics. Gain an overview of price scoring, KPI comparisons, past trends and predictive win optimization data. 
  • Workflows Management: Automate approval and authorization processes with restrained access at every level. Speed up the process by notifying relevant decision-makers via mobile devices. 
  • Quotes: Build brand-specific quotes and proposals by collating relevant and current data. 
  • Document Designer: Generate elaborate, customized documents including proposals, quotes, datasheets, contracts, engineering documents and work statements. 
  • Contract Management: Create and store detailed, multi-faceted contracts with signatures and approvals routing. Compare and combine deals, highlight specific portions and accept or reject changes. Identify recurring trends through analytical modules 
  • Digital Signatures: Collect legally binding e-signatures through integrations. 
  • Multi-lingual Support: Customize documents by using the built-in multi-language module. 
  • Integrations: Streamline sales-to-order processes and centralize crucial data through connections with CRMs, ERPs, web applications and e-commerce platforms. 

Approach to Common Challenges

  • Inaccurate Quotes and Pricing Errors: Oracle CPQ provides dynamic pricing rules, product configuration constraints, and real-time data validation to ensure accurate quotes and eliminate manual errors.
  • Slow Sales Cycles and Lost Opportunities: Guided selling, product configuration rules, and automated quote generation accelerate the quote-to-cash process, reducing sales cycle time and increasing win rates.
  • Limited Visibility and Data Insights: Comprehensive reporting and analytics dashboards provide real-time insights into sales performance, enabling informed decision-making and improved sales forecasting.
  • Inconsistent Sales Processes and Compliance Issues: Pre-configured business rules, approval workflows, and compliance tools ensure consistency and adherence to internal policies and regulations.
  • Limited Integration with Existing Systems: Seamless integration with leading CRM and ERP systems eliminates data silos and provides a unified view of customer data and sales processes.
  • Complex Product Configurations and Pricing: Oracle CPQ's powerful rules engine and product configuration capabilities handle complex product structures and pricing scenarios with ease.
  • Lack of Global Reach and Support: Multi-language support, global pricing capabilities, and international tax rules enable companies to sell across international markets with confidence.
  • Limited User Adoption and Training: Oracle CPQ's intuitive user interface and comprehensive training resources ensure user adoption and maximize the value of the solution.
  • Scalability and Flexibility: The cloud-based architecture provides scalability and flexibility to adapt to changing business needs and ensure continued growth.
  • Collaboration Challenges: A single platform for managing the entire quote-to-cash process fosters collaboration between sales, product, and finance teams, improving communication and streamlining workflows.

Cost Of Ownership

Frequently asked questions regarding Oracle CPQ pricing include:

  • Q: What are the upfront costs of implementing Oracle CPQ?
    A: Initial costs include software licenses, implementation services, and training. Prices vary based on company size, complexity, and deployment model. For example, a small business might pay around $30,000 for a cloud-based solution, while a large enterprise could spend millions on an on-premise deployment.
  • Q: What are the ongoing costs of using Oracle CPQ?
    A: Annual subscription fees cover software maintenance and support. Additional costs may include user licenses, cloud storage, and custom integrations. The annual cost can range from a few thousand dollars to hundreds of thousands, depending on the chosen configuration.
  • Q: How does Oracle CPQ compare to other CPQ solutions in terms of cost?
    A: Oracle CPQ is generally considered a premium solution with a higher price tag than some competitors. However, its comprehensive features, scalability, and integration capabilities can lead to significant cost savings in the long run. Consider the value proposition and potential ROI when comparing costs across solutions.

Limitations

Notable limitations of Oracle CPQ include:

  • Steep Learning Curve: The complex interface and configuration process can be daunting for new users, requiring significant training and adoption efforts.
  • Limited Customization Options: While configurable, the platform may not offer the level of customization desired by some businesses, potentially hindering workflow integration.
  • Reporting Capabilities: Pre-built reports may not meet specific reporting needs, requiring custom development or third-party solutions, increasing costs and complexity.
  • Integration Challenges: Seamless integration with existing systems can be complex, requiring additional development work and potentially delaying deployment.
  • Costly Implementation: Initial setup and ongoing subscription fees can be significant, especially for larger organizations, making it less accessible for smaller businesses.

Demo Resources

Resources that provide Oracle CPQ demo insights include:

  • Interactive Web Demo: Explore a pre-configured environment showcasing core functionalities of the platform, allowing users to interact with the interface and test features.
  • On-Demand Webinars: Gain in-depth product knowledge through recorded webinars presented by subject matter experts, covering specific features, use cases, and implementation strategies.
  • Case Studies: Learn how other companies successfully implemented the solution and achieved positive outcomes through real-world examples and customer testimonials.
  • Product Brochures and White Papers: Access detailed documentation outlining product features, benefits, technical specifications, and integration capabilities.
  • Community Forums and Q&A: Engage with other users and experts to ask questions, share experiences, and gain insights on specific functionalities and implementation challenges.

Suite Support

Access the vendor’s support portal for a knowledge base of technical questions or visit the support community to submit and update service requests (available for active support contracts). Clients with cloud subscriptions can visit the cloud portal for user guides and discussion forums. Advanced customer services offer cloud and product-based assistance. Premier support helps organizations in product maintenance, performance optimization and implementation, and provides cloud support systems. Additional resources include downloadable software updates, proactive support tools, blogs, videos, webinars and analyst reports.

mail_outlineEmail: No specific support email is specified. Instead, use the live chat widget to connect with an agent. Or login to access customer support.
phonePhone: +1 (800) 223-1711 for the US clients. Refer to the global directory on the website for region-specific support numbers.
schoolTraining: A dedicated university portal offers training courses and accreditation for the vendor’s entire product range. Organizations can request customized on-premises or private virtual training sessions. Provides documentation for operating systems, cloud infrastructure, on-site applications and more.
local_offerTickets: Ticket support is available for paid accounts.

FAQ

Frequently asked questions regarding Oracle CPQ include:

  • Q: How does Oracle CPQ ensure accurate product configurations?
    A: The platform utilizes built-in intelligence and guided pathways to prevent errors in product configuration. Guided selling tools assist users in identifying customer needs and recommending appropriate product offers, ensuring a streamlined and accurate configuration process.
  • Q: Can Oracle CPQ integrate with existing CRM and ERP systems?
    A: Yes, the platform offers pre-built integrations with popular CRM and ERP solutions, allowing for seamless data exchange and improved workflow efficiency. Additionally, custom integrations can be developed to address specific business needs.
  • Q: What are the benefits of using Oracle CPQ for subscription-based businesses?
    A: The platform allows for efficient management of subscription lifecycles, including renewals, cancellations, and changes. Subscription billing capabilities help businesses automate recurring revenue generation and ensure accurate billing cycles.
  • Q: How does Oracle CPQ facilitate self-service capabilities for customers?
    A: The platform provides customer portals and self-service tools, enabling customers to configure products, access quotes, and manage orders independently. This reduces administrative overhead for sales teams and improves customer satisfaction.
  • Q: What reporting and analytics capabilities does Oracle CPQ offer?
    A: The platform includes pre-built reports and dashboards providing insights into sales performance, product popularity, and pricing trends. Additionally, integration with BI tools allows for comprehensive data analysis and custom reporting to meet specific business needs.
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