SharePoint Reviews & Pricing

by Microsoft Corporation | Founded 2001, Redmond, WA

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Overview Pricing Benefits Reviews Features

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What is SharePoint?

Industry Specialties: Serves all industries

SharePoint by Microsoft offers collaboration and content management system (CMS) capabilities like reporting and analytics, digital and document asset management, contract management and website content management. Businesses can prepare, review and manage various types of content in a central location. It lets users manage multiple files and documents throughout their publishing cycle.

Organizations can leverage its scorecards and dashboards to prepare content reports to pinpoint publishing and content requirements. It provides robust capabilities to manage published and unpublished content on websites. It offers content support for internal intranet sites and external sites and can be deployed both on-premises and hosted on the cloud.

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User Sentiment

Based on 13522 reviews:

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SharePoint Pricing

Based on our most recent analysis, SharePoint pricing starts at $5 (Per User, Monthly).

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Starting From: $5
Pricing Model: Per User, Monthly
Free Trial: Yes, Request for Free

Training Resources

SharePoint is supported with the following types of training:

Documentation
In Person
Live Online
Videos
Webinars

Support

The following support services are available for SharePoint:

Email
Phone
Chat
FAQ
Forum
Help Desk
Knowledge Base
Tickets
Training
24/7 Live Support

SharePoint Benefits and Insights

Why use SharePoint?

Key differentiators & advantages of SharePoint

Home Page: Locate sites easily within the organization, including news, followed and suggested sites. Create sites from the homepage with administrator permission. Store, create and retrieve data while managing content search, tags, information and documents.
Lists: Support business processes by letting individual employees and teams share, access and collaborate for structured data and gather information from other systems. Simplify curation, creation and interaction with information.
Site Pages: Share stories, display news items and broadcast messages on communication sites. Draw attention to important information by displaying up to five items with texts, images and links.
Create New Pages: Construct fresh pages by customizing web parts according to requirements. Embed videos, attach documents, images, videos, site activities, Yammer feeds and more. Attach PowerPoint, Excel and Word documents while creating content.
Powerful Search Engine: View results before typing and updated results while typing. Get an overview of search results grouped based on their type in the search results page.
Interoperability: Integrate seamlessly with a range of Microsoft apps, including Office and 365, to enhance project delivery.

Industry Expertise

Microsoft SharePoint offers collaborative solutions to companies in various industries, including computer and IT, manufacturing, healthcare, education, non-profit, construction, financial services, government administration and more.

SharePoint Reviews

Average customer reviews & user sentiment summary for SharePoint:

13522 reviews

82%

of users would recommend this product

Synopsis of User Ratings and Reviews

Based on an aggregate of SharePoint reviews taken from the sources above, the following pros & cons have been curated by a SelectHub Market Analyst.

Pros

Centralized Platform: SharePoint provides a unified hub for teams to store, organize, and access files, fostering seamless collaboration and eliminating data silos.
Version Control: The platform's robust version history feature allows users to track changes, revert to previous versions, and maintain document integrity, which is crucial for collaborative work.
Integration with Microsoft Suite: SharePoint's tight integration with familiar tools like Word, Excel, and PowerPoint streamlines workflows, allowing users to co-author documents and collaborate in real-time.
Workflow Automation: Through Power Automate integration, businesses can automate repetitive tasks, such as approvals and notifications, saving time and reducing manual effort.

Cons

Co-Authoring Large Files: Syncing issues can arise when multiple users simultaneously edit large Excel files, leading to potential data loss or version control problems.
Outdated User Interface: Some users find the interface outdated compared to more modern collaboration platforms, which can lead to a steeper learning curve, especially for new users.

Researcher's Summary:

Can you pinpoint a time when SharePoint didn't live up to expectations? SharePoint receives generally positive feedback from users, who praise its robust document management, version control, and seamless integration with other Microsoft products. These features are highly valued because they streamline workflows and boost productivity for teams. Users particularly appreciate the centralized platform for document storage, collaborative features like team sites and discussion boards, and automation capabilities through Power Automate. The robust search functionality and customization options, including web parts and site templates, further enhance its appeal.

However, some users have reported synchronization issues when co-authoring large Excel files, which can be a major drawback for teams heavily reliant on Excel collaboration. Additionally, some users find the user interface outdated, although still relatively user-friendly.

Overall, SharePoint is best suited for teams and organizations seeking a comprehensive platform for document management, collaboration, and automation. Its tight integration with the Microsoft ecosystem makes it a natural choice for organizations already invested in Microsoft products. However, teams heavily reliant on real-time collaboration in Excel might need to consider workarounds or alternative solutions to mitigate the synchronization issues.

Key Features

Seamless Collaboration: Accelerate teamwork with dynamic team sites for every project, division and department. Easily share resources, files, news and data across teams. Streamline team tasks by customizing the site. Collaborate securely and effortlessly with people inside and outside the organization using any internet-connected device.
Information Sharing: Improve transparency and cohesion by informing employees throughout the intranet. Share common applications and resources on home portals and enhance efficiency. Share organizational stories with communication sites and use apps to share targeted news items.
Harness Knowledge: Discover insights, information and expertise with a powerful search engine to make informed decisions. Maximize knowledge velocity with valuable conversations and connections.
Business Process Transformation: Transform business processes like approvals, notifications and complex workflows to enhance productivity. Use workflows, forms and custom apps to enhance the digital experience.
Insights: Display data on a site by leveraging SQL and Excel servers and integrate with Microsoft Access. Leverage dashboards and KPIs to convert raw data into actionable insights to make smart business decisions.
Customizations: Configure master pages and customize apps to enhance the look of the company’s web page. Customize pre-built templates or create fresh templates to create in-depth branding while maintaining consistency.

Limitations

This product has the following limitations as of writing this review:

Steep learning curve.
Crashes while uploading data.
Expensive to update and maintain.
Sharing access with team members is cumbersome.
RHard to find documents.

Suite Support

Email: Email support is hidden behind a login.

Phone: Phone inquiries can be resolved by calling +1 (877) 276-2464.

Training: Microsoft’s site features numerous online resources, including Q&As, videos and step-by-step guides for technical queries, blogs, community support and more to unlock the solution’s full potential.

Tickets: Users can submit tickets through Microsoft 365 site.