CentralReach vs CureMD

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Our analysts compared CentralReach vs CureMD based on data from our 400+ point analysis of Mental Health Software, user reviews and our own crowdsourced data from our free software selection platform.

CentralReach Software Tool

Product Basics

CentralReach is a single one-stop solution to organize all practice requirements from scheduling to billing to authorization and claims management. It increases the productivity of the practice by bringing all the ABA critical workflows in one place.

It has different offerings tailor-made for new and small practices and large and multi-site practices. It is specifically designed for behavioral health, speech therapy, speech therapy, multi-specialty and PK-12 education industries.
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CureMD is a comprehensive healthcare software designed to streamline the operations of medical practices through its electronic health records (EHR), practice management, and medical billing functionalities. It is particularly well-suited for healthcare providers looking for an all-in-one solution to manage patient records, appointments, billing, and reporting. One of the key benefits of CureMD is its ability to enhance clinical workflows, improve patient care, and ensure compliance with healthcare regulations. Among its popular features are customizable templates, e-prescribing, and interoperability that facilitate seamless information exchange. When compared to similar products, users often highlight CureMD's user-friendly interface and responsive customer support. However, experiences can vary, with some users pointing out a learning curve. Pricing for CureMD is typically structured on a per provider basis, with payment frequencies varying, making it important for potential users to consider their budget and specific needs when evaluating the software.

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$50/Employee, Monthly
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$195/Provider, Monthly
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Product Assistance

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Knowledge Base
24/7 Live Support
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Product Insights

  • Accurate Scheduling: Easily books appointments, matching clinical, staff and clinician availability and calendars for accurate scheduling.  
  • Billing Efficiently: Streamlines billing from start to finish, converting every appointment to a timesheet for easy invoicing, payroll and claim processing.  
  • Documentation of Clinical Data: Comes equipped with customizable forms to document clinical session summary and reports, and electronically collect patient’s signatures on the spot.  
  • Payroll Accuracy: Tracks worked hours and assigns pay rates to accurately manage and process payroll.  
  • Document Management: Manages and tracks all employee onboarding documentation, and keeps clinicians’ credentials up to date.  
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  • Fewer Errors: Chart and document medical data electronically for fewer mistakes caused by human error. Eliminate any legibility of handwriting issues which might cause an incorrect diagnosis.
  • More Accurate Treatment: Keep track of a patient’s entire medical history to ensure more accurate and effective healthcare with fewer documentation errors.
  • Increased Productivity and Efficiency: Access a patient’s information with one quick search. Combined with fewer errors and more accurate treatment, this enables an increase in daily traffic and the quality of healthcare.
  • Security of Information: Store sensitive medical information and avoid the risk of it being misplaced, destroyed or tampered with. Different access levels can be assigned to assure nobody has access to private information or information they don’t need.
  • Increased Communication: View medical history and communicate with patients in real time on a mobile device to provide more effective treatment on the go.
  • Stay Compliant: Avoid fines and secure customer data by complying with modern standards and security practices like MIPS, MACRA and HIPPA.
  • Advanced Specialties: Users catering to specialities such as allergy, ambulatory surgery, behavioral health, cardiology, dermatology, endocrinology and many others can stay agile and compliant.
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  • Human Resources: Effectively manages employees and tracks time-off requests, benefits and distributed assets.  
  • Secure Communication: Helps healthcare professionals securely communicate with staff members and clients through an internal electronic mail system and chat messenger.  
  • Improve Client Experience: Enhances client-provider communication, giving clients access to an account to view their clinical records, schedule, invoices and more.  
  • Viewing Options for Appointments: Allows viewing of exactly what you need with integrated systems. Syncs clients and staff in one simple view tool.  
  • Integration with Payroll and Billing: Coded appointments make billing and claims an effortless process. Once an appointment is converted to a timesheet, the payroll and claims process has already begun.  
  • Data Collection and Reporting: Improve efficiency and grow the medical practice using CentralReach’s software before, during and after appointments.  
  • Code and Customize to Track and Grow: Customizable rate codes make payroll simple and seamless. Assign staff codes based on pay rate, performance and hours worked.  
  • Track Claims for Clients: Makes every stage of billing with the advanced system designed for AMA professionals. Matches each appointment with a specific authorization and billing codes, thus making generating claims very easy. 
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  • Enterprise Scheduling: Manage appointments and workflows automatically across locations. Scheduling and matching up physicians with speciality equipment is done using color coding. Includes waiting list management, automatic eligibility verification, family/group schedule, recurring appointments, chain scheduling and SMS/email notifications.
  • Avalon EHR: Add lab orders, diagnosis, vitals and other patient information securely using the Avalon EHR app for iOS. Review, acknowledge, sign and assign lab results using the CPOE system in the iPad EHR.
  • Patient Portal: Patients can view lab results, set up appointments, request prescription refills, make payments online and receive messages from their physicians on their own device.
  • Workflow and Process Editor: Assemble component templates, data forms and a knowledge base to facilitate adaptation to the users' preferences using the configurable workflow and process editor.
  • Auto Note: Compose sentences and paragraphs according to preferences and generate notes automatically through customizable templates.
  • Outcome Analysis: Aggregate clinical outcomes and reports in compliance with national benchmarks and P4P standards.
  • Integrated EKG Management System: Digitize EKG objects and attributes for storage directly in the EHR using this feature, available in Cardiology EHR. Incorporate consolidated patient records with the necessary data in reports.
  • Interoperability: Exchange information with stakeholders and connect to health information exchanges, pharmacies, payers and others for interoperability.
  • Electronic Prescription: Connect prescribers with pharmacies for a drug knowledge base, medication reconciliation, process refill requests or controlled substance e-prescribing. It also provides access to prescription benefits and adverse reactions information, and connects to thousands of pharmacies across the United States.
  • Electronic Labs: Send orders and receive lab results electronically using lab interfacing. Includes trending and task assignment, comparisons of current and past results, and alerts for abnormal results.
  • Document Imaging: Capture, scan and attach paper charts, clinical images, photographs, X-rays, audio files and medical drawings directly within CureMD, or use an integrated PACS system.
  • Revenue Cycle Management: Convert medical services into cash reimbursements through claim preparation, same-day electronic claim submission, follow-up, electronic payment posting and other features.
  • Discrete Reportable Transcription: Populate dictations in pre-designated templates using overnight transcription service for documentation cost reduction and discrete clinical findings.
  • Personalized Dashboards: Easy-to-use dashboards include user-defined KPIs, financial forecasts, tasks and trends.
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Product Ranking

#17

among all
Mental Health Software

#30

among all
Mental Health Software

Find out who the leaders are

Analyst Rating Summary

75
96
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41
96
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Mental Health Billing
Online and Telepsychiatry
Compliance and Security
Patient Engagement
Compliance and Security
Mobile Capabilities
Online and Telepsychiatry
Patient Engagement
Integrations and Extensibility

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CentralReach
CureMD
+ Add Product + Add Product
Compliance And Security Dashboards And Reports Electronic Prescribing Mental Health Billing Mental Health Coding Mental Health EHR Mobile Capabilities Notes And Templates Online And Telepsychiatry Patient Engagement Platform Capabilities 90 60 41 95 83 79 27 67 92 90 100 80 96 99 83 86 100 93 100 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

64%
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User Sentiment Summary

Great User Sentiment 235 reviews
Good User Sentiment 124 reviews
86%
of users recommend this product

CentralReach has a 'great' User Satisfaction Rating of 86% when considering 235 user reviews from 4 recognized software review sites.

71%
of users recommend this product

CureMD has a 'good' User Satisfaction Rating of 71% when considering 124 user reviews from 4 recognized software review sites.

n/a
3.4 (2)
3.8 (48)
3.3 (9)
4.32 (112)
3.5 (59)
4.6 (73)
3.6 (54)
3.1 (2)
n/a

Awards

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SelectHub research analysts have evaluated CureMD and concluded it earns best-in-class honors for Compliance and Security and Mobile Capabilities.

Compliance and Security Award
Mobile Capabilities Award

Synopsis of User Ratings and Reviews

User Friendly: The system is easy to use and intuitive, as noted by approximately 78% of users who mention the system’s usability.
Functionality: CentralReach offers a robust suite of successful business management tools, as reported by 52% of the users who mention the product’s functionality.
Customizations: About 83% of users noted that this system is easy to customize as per their business’s needs.
Support: Support for the system can be slow, with some users noting that their support can be time-consuming, as reported by 60% of users who mention support.
User Interface: About 78% of users who mentioned the platform’s interface noted that it was easy to navigate through.
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Customizable: CureMD offers a high degree of customization, allowing practices to tailor the system to their specific workflow and needs. This includes customizing forms, templates, and reports to match existing processes.
Cloud-Based: As a cloud-based solution, CureMD eliminates the need for expensive hardware and IT infrastructure, making it a cost-effective option for practices of all sizes. Additionally, cloud-based EHRs offer greater accessibility and scalability.
Integrated Practice Management: CureMD seamlessly integrates with practice management features, such as scheduling, billing, and reporting, streamlining administrative tasks and improving efficiency.
Specialty-Specific: CureMD offers specialty-specific versions of its EHR, catering to the unique needs of different medical specialties. This ensures that providers have access to the tools and features relevant to their practice.
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Reporting: Nearly 40% of the users who mention the reporting feature said it is very not very useful and does not make them efficient.
Learning Curve: The learning curve is quite steep and can be difficult, according to 83% of reviewers who mention learning how to use this software.
Downtime: Almost 100% of the users who mentioned software downtime and updates state that the downtime is quite frequent, and data cannot be accessed during updates and maintenance, slowing down productivity.
Advanced Features: The advanced features of CentralReach have many problems and slow processes down, as mentioned by 87% of the users who talked about advanced offerings.
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Steep Learning Curve: The software's interface can be overwhelming for new users due to its complexity and lack of intuitive design, leading to a prolonged onboarding process and potential frustration.
Customization Challenges: Tailoring CureMD to specific workflows can be difficult, as the customization options are limited and may require advanced technical knowledge or assistance from the support team.
Reporting Limitations: Generating custom reports or extracting specific data from the system can be cumbersome, often requiring manual workarounds or reliance on pre-built templates that may not fully meet individual needs.
Customer Support Concerns: Some users have reported challenges with responsiveness and resolution times when seeking assistance from CureMD's customer support, leading to potential delays and disruptions in workflow.
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CentralReach provides a robust suite of business management tools that most users find useful for their practice. Its features support critical management tasks that help users organize and streamline their processes. Its scheduling feature is quite useful for a majority of the users. However, users have to go through many steps to get to the feature they want. It does not let users create notifications for documents about to expire. Users have to frequently readjust appointments as it doesn’t always save entered notes.

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CureMD, a comprehensive software platform designed to streamline healthcare operations, has been making waves in the industry with its robust features and user-friendly interface. Feedback from healthcare professionals highlights several key strengths that set CureMD apart from its competitors. Users consistently praise CureMD for its exceptional ease of use, intuitive design, and comprehensive suite of features that cater to various healthcare specialties. The platform's ability to seamlessly integrate with other healthcare systems, such as labs, pharmacies, and hospitals, is another major advantage, promoting efficient care coordination and data exchange. CureMD's vaccine management system has also received positive feedback for its ability to automate tasks like patient outreach, inventory management, and reporting, saving valuable time for healthcare providers. While CureMD offers a wide range of features, some users have noted that the platform's extensive functionality can have a steeper learning curve for new users compared to more basic EHR systems. CureMD appears to be an ideal solution for healthcare organizations of all sizes seeking a comprehensive and customizable platform to optimize their workflows and enhance patient care. Its scalability and adaptability make it suitable for solo practitioners, large hospitals, and multi-specialty clinics alike. The platform's cloud-based nature ensures accessibility from anywhere with an internet connection, providing flexibility and convenience for healthcare professionals on the go.

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