Udemy vs Wisetail

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Our analysts compared Udemy vs Wisetail based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Wisetail Software Tool

Product Basics

Udemy is an online learning platform with over 40 million students. Over 80% of the top Fortune 100 companies use it. Lessons are self-paced and recorded by industry specialists. The subjects include business, design, developing and programming, marketing, music, personal development, photography, IT and more. Other courses are more tailored to specific, in-demand and professional skill sets like cyber security, ethical hacking, financial analysis, graphic design, machine learning, Adobe Photoshop, PMP, SQL and web development.

Once purchased, classes are available to the user indefinitely. Learners can reference them for a refresher. Overall, it has 50,000 instructors and 130,000 courses taught in more than 60 languages from over 190 different countries. To date, it’s seen over 245 million enrollments.
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Wisetail is a SaaS eLearning platform owned by Alchemy Systems. It assists with employee training, employee development, course creation and other informational needs. Designed to look and operate like a social media site through the UI, its capabilities include customized branding, mobile accessibility, knowledge management, social learning and reporting.

With biometric and digital security measures, it takes steps to ensure the integrity of its data. Administrators can set permissions, assign classes, provide feedback, fill out an enhanced profile and customize reports to best analyze data. The company also offers a people assurance technology, leading it to join the organization Intertek in 2019.
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Product Insights

  • Upskilled Workforce: Identifies staff with the right abilities and navigates the continuously changing duties in the modern workplace. Provides an easy, affordable talent upgrade for organizations with competency gaps. Courses are skill-based and taught by experts.
  • Culture of Learning: Teaches and trains employees with a variety of self-paced classes. This allows an organization to promote education affordably. Allows companies to give more time and focus to development opportunities. Creates a culture of continuous improvement.
  • Increased Efficiency: Allows workers to improve skills and become more efficient at their job. Increased automation levels make it a massive time and money saver, especially given the fast rate at which jobs change in the modern era. Lets HR staff focus less on manual information input and more on advanced staff development.
  • Happier Workforce: Lets employees acquire new skills and grow in their job, one of the top requests for employees in any workforce. Through a course library, users can expand their minds, meet career goals and feel better about their place of employment. Showcases the level of dedication with an investment in people.
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  • Better Communication: It can help cement company culture with a custom-branded interface that allows collaboration and communication across all levels of an organization. Users can upload photos, video and other media. It can help create an online educational company culture.
  • More Cohesive Brand: The custom branding elements allow administrators to create a branded experience in relation to color, logos and more. Customize it to reach specific goals and help learners feel more comfortable during their lessons.
  • Organized Company Knowledge: The content library centralizes important procedures, forms, branding materials and company assets so everyone who needs them can access easily. Trainees can use a single sign-on function, authenticated through SAML to get in easily and cut down on vulnerabilities. Last, administrators can control who has permission, revoke or give digital rights and whitelist certain IP addresses.
  • Greater Employee Engagement: In addition to the multitude of media to engage employees, it has built-in gamification elements such as a leaderboard, point systems, badges and custom goals to help spur on the competition. As a software-as-a-service option, it makes scalability easier making it less likely an organization must switch to another product later.
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  • Class Creation and Management: Manages and creates lectures, text, multimedia, slides, videos and additional resources bundled together for lessons. Offers testing and assignment options like quizzes, practice tests and coding exercises. The license for courses never expires and learners can finish at their own pace.
  • Instructor Capabilities: Sells classes and accepts payment through the solution via PayPal or Payoneer when students enroll. Designs lessons to help people advance skills, upgrade careers or explore hobbies. Offers training that details how to build units, curriculum pages, an instructor dashboard and others. Last, allow students to connect with instructors via messaging, Q&As and announcements. Instructors own all the rights to the class material.
  • Devices: Operates on laptops, desktops, tablets and mobile. Works on both iOS and Android. By downloading classes, users can watch them offline and view them with Chromecast or Apple TV.
  • Certifications: Sends a certificate of completion when users complete paid classes for reimbursement. Showcase talent or dole out bragging rights. Certifications aren’t available for free courses or ones that only have practice exams.
  • Affiliates: Promotes an affiliate program for organizations or individuals who want to promote courses on their blog or website. Users make a commission for each sale.
  • Subjects: Offers a variety of courses on different topics such as:
    • IT and Tech: Provides courses in IT AWS certification, ethical hacking, hardware, networking, operating systems, security and others. It also provides information needed for IT certification like Microsoft Azure, Cisco CCNA, CompTIA A+, CompTIA Security+, Windows Server and others.
    • Marketing: Teaches useful marketing competencies in areas such as copywriting, digital marketing, Facebook ads and marketing, Google AdWords, Instagram marketing, SEO, social media marketing and more.
    • Design: Covers subjects such as animation and 3D, architectural design, fashion, game design, graphic design, interior design, user experience and web design.
    • Business: Offers courses that cover communication, entrepreneurial skills, finance, management, Microsoft Power BI, project management, sales, stock trading, strategic thinking and others.
    • Music Education: Provides classes such as music fundamentals, instruments, production, software, techniques, vocals and others.
    • Health and Fitness: Offers art therapy, aromatherapy, CBT dance, dieting, first aid, fitness, general health, herbalism, massage, meditation, mental health, nutrition, safety, self-defense, sports and yoga.
    • Teaching & Academics: Comes with calculus, engineering, English, German, humanities, IELTS, Japanese, math, online ed, science, Spanish, test prep and more.
    • Office Productivity: Teaches learners how to increase efficiency and get trained in key office tech. Offers classes in Data Analysis, Excel, Microsoft Access, Microsoft and others.
    • Finance & Accounting: Comes with accounting, blockchain, bookkeeping, compliance, cryptocurrency, day trading, economics, finance certification, financial modeling, investing, money management, taxes and more.
    • Lifestyle: Offers several classes that apply other areas of life, such as arts and crafts, beverage and food, beauty, gaming, home improvement, makeup, neuro-linguistic programming, pet care, pet training, portraiture, travel and others.
    • Personal Development: Teaches skills focused at soft skills or life skills. Provides health and wellness, increasing learning and memory or financial issues. Some course categories include energy healing, life coaching, memory, mindfulness, neuro-linguistic programming, reiki, speed reading, stock trading and technical analysis.
  • Udemy for Business: For organizations looking for ways to host corporate training, this coexisting platform is an option. It supports company training, creates learning paths for employees and provides over 2,000 courses. For more information, see its separate product page.
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  • Course Management: The course authoring tools allow users to create content and classes, forge learning paths and host live events. With a simple interface, instructors can edit and create what they need. They can embed PDFs, photos, microlearning materials, SCORM-compliant information, slideshows and videos.
  • User Profiles: It allows learners to upload files, participate in active discussions and mentor less experienced coworkers. On the instructor side, managers can give individuals an unlimited amount of attributes. This allows for selectivity when it comes to filtering out data for reports.
  • Blended Learning: It can combine more standard teaching methods with digital learning through SCORM compliant content, videos and other forms of multimedia. This is suitable for a mix of instructor-led or in-person environments.
  • Mobile Accessibility: The platform is accessible from most smartphones, tablets, PCs and other devices. It comes with an app that operates on Android, iOS, Mac and Windows. Lessons are automatically formatted to fit the various different screens. Learners can access lessons, trainers can provide feedback and employees can call up reference material on-the-go.
  • Social Learning: Users can navigate the software like they would a social media site. They can create profiles, make comments, ask for feedback, share videos and rate courses.
  • Reporting: It can automate reporting and adjust metrics to get the most accurate view of overall productivity and the impact of training. Administrators can monitor class completions, formal transcripts, system activity, profile changes and other data. It could have a wide scope or focus on individuals. It also tracks a real-time metric called, “vitality,” to see employee engagement.
  • Integrations: The solution can integrate with other HR, payroll and other necessary programs through SSO, identity management and access management tools. Integrations include 7shifts, ADP, Alliance Payroll Services, Ascentis, Kaltura, Okta, OneLogin, Paycom, Paylocity, PeopleSoft, Ping Identity, SAP, ServSave, talentReef, Ultimate Software, Vimeo, Wistia, Workpop, YouTube and many others.
  • Security: It has several methods of protecting data such as storing data at secure centers that are protected by two-factor authentication, biometric measures and video surveillance. Access to certain sub-sections is only granted on a case-by-case basis. Other security includes a private VPN, dedicated firewall, patched and hardened OSs, logs for auditing purposes, yearly penetration tests and change management that’s been assiduously documented. All users have to buy an SSL to ensure data is transferred safely. Data is backed up nightly and there’s a disaster plan in place.
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Product Ranking

#15

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#62

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User Sentiment Summary

Excellent User Sentiment 675 reviews
Great User Sentiment 39 reviews
91%
of users recommend this product

Udemy has a 'excellent' User Satisfaction Rating of 91% when considering 675 user reviews from 4 recognized software review sites.

87%
of users recommend this product

Wisetail has a 'great' User Satisfaction Rating of 87% when considering 39 user reviews from 3 recognized software review sites.

4.5 (559)
2.7 (6)
4.9 (9)
4.8 (26)
4.9 (102)
n/a
3.9 (5)
4.0 (7)

Awards

Udemy stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Useful Functionality: Over 90% of users who discussed features were pleased with the system’s components, notably self-paced learning capabilities.
Upskills Workforce: Users felt that the classes helped train employees in necessary skills in over 90% of reviews that discussed it.
Great for Training: More than 80% of reviewers who discussed using it as a training tool were pleased.
Excellent Courses: Learners loved the quality of the courses themselves in over 70% of comments that talked about it.
Skilled Instructors: Over 60% of users who discussed the teachers felt they were communicative and well-versed in the topics.
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Easy to Use: Both administrators tasked with uploading and managing content and employees completing training find the interface intuitive and easy to navigate.
Mobile-first Design: Employees can complete training from their smartphone or tablet, even downloading videos to watch offline, making it ideal for those who aren't always at a desk.
Built for Engagement: Features like interactive forums, discussion threads, and social learning tools help transform training from a passive activity into an engaging experience.
Customization Options: Companies can tailor the platform to their brand, incorporating company colors, logos, and messaging for a consistent look and feel.
Actionable Reporting: Built-in reporting tools allow administrators to track metrics like course completion rates, identify knowledge gaps, and measure the effectiveness of training programs.
Stellar Support: Users consistently praise the responsiveness and helpfulness of Wisetail's customer support team, which is available to assist with technical issues and answer questions.
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Refund Issues: Just under 80% of users who talked about refunds said they had problems getting their money back and didn’t like the policy.
Price: While over 50% of users felt it was reasonably priced, 46% of users who talked about price felt they were overcharged or didn’t like the pricing structure.
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Advanced Features Can Be Overwhelming: Some users have reported that the platform's advanced features can be overwhelming, particularly for those unfamiliar with learning management systems or seeking a more streamlined experience.
Limited Feature Specificity: Wisetail may lack certain niche features that cater to the specific demands of some customers. This could potentially require workarounds or integrations with other tools to fully address unique business requirements.
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Udemy is an online learning solution that provides instructor-led learning classes. Users can pick from a varied selection of topics and train at their own pace. Most reviewers were especially pleased with the features, especially the ability to control the speed of learning. Reviewers left overwhelmingly positive comments on the quality of the classes. Many learners said they were still able to contact their instructors when needed. Most users felt their teachers were skilled and knew their subjects well. Users praised its skill-building both in personal and corporate environments. Though users did like the classes, they also recommended heavily screening for quality. Some complained that the platform didn’t vet what was on the site well. Udemy has reviews for all of its classes left by users. Most people recommended weeding out the good ones from the bad ones. The most significant criticism by far came from people trying to get refunds. They said they had trouble contacting customer support or didn’t receive their money back. Others disliked the 30-day refund policy and felt cheated by it. Users were split on the price of the courses. Classes often came with discounts and some felt they were reasonably priced. Others felt they were too expensive or got angry when they paid for a class that was later offered for free. Udemy is a helpful resource for self-paced learners who have a specific set of skills they want. Vet the courses carefully, wait for discounts and look for details if the price isn’t satisfactory. It doesn’t have HR functionality as it’s more of a content library than a full LMS. Larger organizations who want to take an analytics-driven approach to learning should look elsewhere.

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Is Wisetail the whiz kid of learning management systems? User reviews from the past year suggest Wisetail is a robust platform celebrated for its user-friendly interface and mobile accessibility, making it a hit with those constantly on the go. Its social learning features, reminiscent of popular social media platforms, are praised for boosting engagement and making learning feel less like a chore and more like a collaborative experience. Users rave about the smooth implementation process and the stellar customer support, always ready to lend a helping hand. The platform's customizability is a major plus, allowing businesses to tailor the learning journey to their specific needs, which is particularly handy for industries like restaurants with unique training demands.However, some users find the advanced features a tad overwhelming, leaving them yearning for a simpler layout. A few have also pointed out a lack of certain features that cater to their specific needs. Despite these minor hiccups, Wisetail consistently receives high marks for user satisfaction. Many users applaud its cost-effectiveness and ability to efficiently deliver training to a large workforce. Think of it like this: Wisetail is like that reliable, multi-functional kitchen gadget that might have a few extra buttons, but at the end of the day, it gets the job done without breaking the bank.In a nutshell, Wisetail is best suited for businesses, particularly those with a large and dispersed workforce, looking for an engaging and user-friendly platform to streamline their training programs. Its mobile-first design, coupled with offline accessibility, makes it ideal for industries where employees are always on the move. While the advanced features might seem daunting to some, the platform's intuitive interface and top-notch customer support ensure a smooth user experience.

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