Our analysts compared Udemy vs Course Hero based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.
among all LMS Software
Udemy has a 'excellent' User Satisfaction Rating of 91% when considering 675 user reviews from 4 recognized software review sites.
Course Hero has a 'fair' User Satisfaction Rating of 66% when considering 14 user reviews from 2 recognized software review sites.
Udemy stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
Udemy is an online learning solution that provides instructor-led learning classes. Users can pick from a varied selection of topics and train at their own pace. Most reviewers were especially pleased with the features, especially the ability to control the speed of learning. Reviewers left overwhelmingly positive comments on the quality of the classes. Many learners said they were still able to contact their instructors when needed. Most users felt their teachers were skilled and knew their subjects well. Users praised its skill-building both in personal and corporate environments. Though users did like the classes, they also recommended heavily screening for quality. Some complained that the platform didn’t vet what was on the site well. Udemy has reviews for all of its classes left by users. Most people recommended weeding out the good ones from the bad ones. The most significant criticism by far came from people trying to get refunds. They said they had trouble contacting customer support or didn’t receive their money back. Others disliked the 30-day refund policy and felt cheated by it. Users were split on the price of the courses. Classes often came with discounts and some felt they were reasonably priced. Others felt they were too expensive or got angry when they paid for a class that was later offered for free. Udemy is a helpful resource for self-paced learners who have a specific set of skills they want. Vet the courses carefully, wait for discounts and look for details if the price isn’t satisfactory. It doesn’t have HR functionality as it’s more of a content library than a full LMS. Larger organizations who want to take an analytics-driven approach to learning should look elsewhere.
Is Course Hero a true champion, a Herculean force in the realm of learning management systems? User reviews from the past year present a somewhat mixed bag. While Course Hero is generally lauded for its expansive library of study materials, some users feel it doesn't quite hit the mark as an LMS. A recurring theme in positive feedback is the platform's impressive repository of study aids. Users consistently praise the platform for its wide array of course-specific notes, study guides, and practice problems, finding them particularly beneficial for exam preparation and tackling homework assignments. However, a consistent gripe among users is the high cost of a subscription, with some finding it difficult to justify the expense, especially given the variable quality of user-uploaded content. This inconsistency in quality raises concerns about reliability, as users can't always be sure of the accuracy and helpfulness of the materials they encounter. While some users rave about the platform's user-friendliness and intuitive design, others express frustration with the interface, finding it less intuitive than competing platforms. Ultimately, Course Hero, as an LMS, seems best suited for students who need supplementary study resources and are willing to pay a premium for a vast library of materials. However, those seeking a primary learning platform or relying on a tight budget might find more suitable options elsewhere.
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