Udemy vs Course Hero

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Our analysts compared Udemy vs Course Hero based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Course Hero Software Tool

Product Basics

Udemy is an online learning platform with over 40 million students. Over 80% of the top Fortune 100 companies use it. Lessons are self-paced and recorded by industry specialists. The subjects include business, design, developing and programming, marketing, music, personal development, photography, IT and more. Other courses are more tailored to specific, in-demand and professional skill sets like cyber security, ethical hacking, financial analysis, graphic design, machine learning, Adobe Photoshop, PMP, SQL and web development.

Once purchased, classes are available to the user indefinitely. Learners can reference them for a refresher. Overall, it has 50,000 instructors and 130,000 courses taught in more than 60 languages from over 190 different countries. To date, it’s seen over 245 million enrollments.
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Course Hero is an educational technology platform that offers a comprehensive suite of tools designed to assist students and educators in managing academic tasks. The software excels in providing a vast repository of study resources, including course-specific documents, practice problems, and step-by-step explanations. It is particularly well-suited for college students seeking supplemental learning materials and educators looking to enhance their teaching resources. The platform's key benefits include access to a wide array of study guides, textbook solutions, and the ability to connect with tutors for personalized help. Popular features include the extensive library of user-uploaded documents, flashcards, and the ability to ask questions and receive answers from subject experts. Compared to similar products, Course Hero is praised for its user-friendly interface and the breadth of its resource library. Pricing details are variable, often based on subscription models that can be monthly or annually. For precise pricing tailored to individual needs, users are encouraged to contact SelectHub for a detailed quote.
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Product Insights

  • Upskilled Workforce: Identifies staff with the right abilities and navigates the continuously changing duties in the modern workplace. Provides an easy, affordable talent upgrade for organizations with competency gaps. Courses are skill-based and taught by experts.
  • Culture of Learning: Teaches and trains employees with a variety of self-paced classes. This allows an organization to promote education affordably. Allows companies to give more time and focus to development opportunities. Creates a culture of continuous improvement.
  • Increased Efficiency: Allows workers to improve skills and become more efficient at their job. Increased automation levels make it a massive time and money saver, especially given the fast rate at which jobs change in the modern era. Lets HR staff focus less on manual information input and more on advanced staff development.
  • Happier Workforce: Lets employees acquire new skills and grow in their job, one of the top requests for employees in any workforce. Through a course library, users can expand their minds, meet career goals and feel better about their place of employment. Showcases the level of dedication with an investment in people.
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  • Enhanced Learning Support: Course Hero provides access to a vast library of study resources, including textbook solutions and expert Q&A, which can help students understand complex topics more effectively.
  • Time Management: By offering step-by-step solutions and explanations, Course Hero helps students save time on homework and study sessions, allowing them to focus on other academic or personal commitments.
  • Improved Academic Performance: With detailed explanations and practice problems, students can reinforce their understanding of course material, leading to better grades and a deeper grasp of the subject matter.
  • 24/7 Accessibility: Course Hero's online platform is available around the clock, enabling students to study and seek help whenever they need it, regardless of time zone or schedule constraints.
  • Peer Collaboration: The platform encourages collaboration by allowing students to share notes and resources, fostering a community of learners who can support each other’s academic journeys.
  • Expert Assistance: Students can get help from subject matter experts who provide detailed answers to specific questions, ensuring they receive accurate and reliable information.
  • Resource Variety: Course Hero offers a diverse range of study materials, including practice quizzes, flashcards, and lecture notes, catering to different learning styles and preferences.
  • Confidence Building: By providing clear and thorough explanations, Course Hero helps students build confidence in their knowledge and problem-solving abilities, which can reduce anxiety and improve overall academic performance.
  • Cost-Effective Learning: With a subscription, students gain access to a wealth of resources that can supplement their textbooks and classroom instruction, often at a lower cost than hiring a tutor.
  • Preparation for Exams: The platform’s extensive collection of practice questions and study guides can help students prepare more effectively for exams, leading to better outcomes and reduced stress.
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  • Class Creation and Management: Manages and creates lectures, text, multimedia, slides, videos and additional resources bundled together for lessons. Offers testing and assignment options like quizzes, practice tests and coding exercises. The license for courses never expires and learners can finish at their own pace.
  • Instructor Capabilities: Sells classes and accepts payment through the solution via PayPal or Payoneer when students enroll. Designs lessons to help people advance skills, upgrade careers or explore hobbies. Offers training that details how to build units, curriculum pages, an instructor dashboard and others. Last, allow students to connect with instructors via messaging, Q&As and announcements. Instructors own all the rights to the class material.
  • Devices: Operates on laptops, desktops, tablets and mobile. Works on both iOS and Android. By downloading classes, users can watch them offline and view them with Chromecast or Apple TV.
  • Certifications: Sends a certificate of completion when users complete paid classes for reimbursement. Showcase talent or dole out bragging rights. Certifications aren’t available for free courses or ones that only have practice exams.
  • Affiliates: Promotes an affiliate program for organizations or individuals who want to promote courses on their blog or website. Users make a commission for each sale.
  • Subjects: Offers a variety of courses on different topics such as:
    • IT and Tech: Provides courses in IT AWS certification, ethical hacking, hardware, networking, operating systems, security and others. It also provides information needed for IT certification like Microsoft Azure, Cisco CCNA, CompTIA A+, CompTIA Security+, Windows Server and others.
    • Marketing: Teaches useful marketing competencies in areas such as copywriting, digital marketing, Facebook ads and marketing, Google AdWords, Instagram marketing, SEO, social media marketing and more.
    • Design: Covers subjects such as animation and 3D, architectural design, fashion, game design, graphic design, interior design, user experience and web design.
    • Business: Offers courses that cover communication, entrepreneurial skills, finance, management, Microsoft Power BI, project management, sales, stock trading, strategic thinking and others.
    • Music Education: Provides classes such as music fundamentals, instruments, production, software, techniques, vocals and others.
    • Health and Fitness: Offers art therapy, aromatherapy, CBT dance, dieting, first aid, fitness, general health, herbalism, massage, meditation, mental health, nutrition, safety, self-defense, sports and yoga.
    • Teaching & Academics: Comes with calculus, engineering, English, German, humanities, IELTS, Japanese, math, online ed, science, Spanish, test prep and more.
    • Office Productivity: Teaches learners how to increase efficiency and get trained in key office tech. Offers classes in Data Analysis, Excel, Microsoft Access, Microsoft and others.
    • Finance & Accounting: Comes with accounting, blockchain, bookkeeping, compliance, cryptocurrency, day trading, economics, finance certification, financial modeling, investing, money management, taxes and more.
    • Lifestyle: Offers several classes that apply other areas of life, such as arts and crafts, beverage and food, beauty, gaming, home improvement, makeup, neuro-linguistic programming, pet care, pet training, portraiture, travel and others.
    • Personal Development: Teaches skills focused at soft skills or life skills. Provides health and wellness, increasing learning and memory or financial issues. Some course categories include energy healing, life coaching, memory, mindfulness, neuro-linguistic programming, reiki, speed reading, stock trading and technical analysis.
  • Udemy for Business: For organizations looking for ways to host corporate training, this coexisting platform is an option. It supports company training, creates learning paths for employees and provides over 2,000 courses. For more information, see its separate product page.
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  • Document Library: Access to over 40 million study resources, including course-specific notes, study guides, and practice problems.
  • Tutoring Services: On-demand help from subject matter experts available 24/7 for personalized assistance.
  • Textbook Solutions: Step-by-step solutions for thousands of textbooks, aiding in understanding complex problems.
  • Course-Specific Content: Resources tailored to specific courses and universities, ensuring relevance and applicability.
  • Study Groups: Virtual study groups that allow students to collaborate and share resources in real-time.
  • Flashcards: Customizable flashcards for efficient memorization and review of key concepts.
  • Practice Problems: Interactive practice problems with detailed explanations to reinforce learning.
  • Scholarship Opportunities: Access to various scholarships to support students financially.
  • Document Uploads: Ability for users to upload their own study materials, contributing to the community and earning unlocks.
  • Mobile App: A user-friendly mobile application for studying on-the-go, available on both iOS and Android.
  • Verified Educators: Contributions from verified educators, ensuring high-quality and reliable content.
  • Search Functionality: Advanced search tools to quickly find relevant documents and resources.
  • Course Recommendations: Personalized course recommendations based on user activity and preferences.
  • Community Q&A: A platform for students to ask and answer questions, fostering a collaborative learning environment.
  • Resource Ratings: User ratings and reviews for documents, helping to identify the most useful resources.
  • Privacy Controls: Robust privacy settings to protect user information and control document visibility.
  • Subscription Plans: Various subscription options to suit different needs, including monthly and annual plans.
  • Academic Integrity: Tools and guidelines to promote academic honesty and prevent plagiarism.
  • Customer Support: Responsive customer support to assist with any issues or questions users may have.
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Product Ranking

#15

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#36

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User Sentiment Summary

Excellent User Sentiment 675 reviews
Fair User Sentiment 14 reviews
91%
of users recommend this product

Udemy has a 'excellent' User Satisfaction Rating of 91% when considering 675 user reviews from 4 recognized software review sites.

66%
of users recommend this product

Course Hero has a 'fair' User Satisfaction Rating of 66% when considering 14 user reviews from 2 recognized software review sites.

4.5 (559)
n/a
4.9 (9)
3.29 (7)
4.9 (102)
3.3 (7)
3.9 (5)
n/a

Awards

Udemy stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Useful Functionality: Over 90% of users who discussed features were pleased with the system’s components, notably self-paced learning capabilities.
Upskills Workforce: Users felt that the classes helped train employees in necessary skills in over 90% of reviews that discussed it.
Great for Training: More than 80% of reviewers who discussed using it as a training tool were pleased.
Excellent Courses: Learners loved the quality of the courses themselves in over 70% of comments that talked about it.
Skilled Instructors: Over 60% of users who discussed the teachers felt they were communicative and well-versed in the topics.
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Extensive Library: Course Hero offers a vast collection of study materials, including notes, study guides, and practice problems, aiding students in their studies and homework.
Resource Variety: The platform provides access to a diverse range of academic resources, covering various subjects and courses, which can be beneficial for students seeking supplementary learning materials.
Time-Saving: Course Hero allows users to quickly find and access specific resources, saving time and effort in searching for study materials.
Peer Connection: Course Hero provides a platform for students to connect and collaborate with peers, fostering a sense of community and shared learning.
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Refund Issues: Just under 80% of users who talked about refunds said they had problems getting their money back and didn’t like the policy.
Price: While over 50% of users felt it was reasonably priced, 46% of users who talked about price felt they were overcharged or didn’t like the pricing structure.
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Content Quality Concerns: Course Hero's reliance on user-uploaded content creates inconsistency in quality, with some materials potentially inaccurate or incomplete, impacting reliability for business users.
Subpar Customer Service: Reviews highlight slow response times and unhelpful interactions with Course Hero's customer support, a significant drawback for businesses requiring timely assistance.
Subscription Costs: While Course Hero offers various subscription plans, the fees can be prohibitive for businesses, especially when considering potential limitations in content quality and customer support.
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Udemy is an online learning solution that provides instructor-led learning classes. Users can pick from a varied selection of topics and train at their own pace. Most reviewers were especially pleased with the features, especially the ability to control the speed of learning. Reviewers left overwhelmingly positive comments on the quality of the classes. Many learners said they were still able to contact their instructors when needed. Most users felt their teachers were skilled and knew their subjects well. Users praised its skill-building both in personal and corporate environments. Though users did like the classes, they also recommended heavily screening for quality. Some complained that the platform didn’t vet what was on the site well. Udemy has reviews for all of its classes left by users. Most people recommended weeding out the good ones from the bad ones. The most significant criticism by far came from people trying to get refunds. They said they had trouble contacting customer support or didn’t receive their money back. Others disliked the 30-day refund policy and felt cheated by it. Users were split on the price of the courses. Classes often came with discounts and some felt they were reasonably priced. Others felt they were too expensive or got angry when they paid for a class that was later offered for free. Udemy is a helpful resource for self-paced learners who have a specific set of skills they want. Vet the courses carefully, wait for discounts and look for details if the price isn’t satisfactory. It doesn’t have HR functionality as it’s more of a content library than a full LMS. Larger organizations who want to take an analytics-driven approach to learning should look elsewhere.

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Is Course Hero a true champion, a Herculean force in the realm of learning management systems? User reviews from the past year present a somewhat mixed bag. While Course Hero is generally lauded for its expansive library of study materials, some users feel it doesn't quite hit the mark as an LMS. A recurring theme in positive feedback is the platform's impressive repository of study aids. Users consistently praise the platform for its wide array of course-specific notes, study guides, and practice problems, finding them particularly beneficial for exam preparation and tackling homework assignments. However, a consistent gripe among users is the high cost of a subscription, with some finding it difficult to justify the expense, especially given the variable quality of user-uploaded content. This inconsistency in quality raises concerns about reliability, as users can't always be sure of the accuracy and helpfulness of the materials they encounter. While some users rave about the platform's user-friendliness and intuitive design, others express frustration with the interface, finding it less intuitive than competing platforms. Ultimately, Course Hero, as an LMS, seems best suited for students who need supplementary study resources and are willing to pay a premium for a vast library of materials. However, those seeking a primary learning platform or relying on a tight budget might find more suitable options elsewhere.

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