Skilljar vs TOPYX

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Our analysts compared Skilljar vs TOPYX based on data from our 400+ point analysis of LMS Software, user reviews and our own crowdsourced data from our free software selection platform.

TOPYX Software Tool

Product Basics

Skilljar is a cloud-hosted solution that helps companies scale their partner and customer training modules. It lets enterprises deliver effective training programs to customers, channel partners, contractors and community members. It integrates with businesses to measure revenue and customer activity.

It speeds up customer engagement and onboarding by supporting multimedia course production, automated CRM data integration and mobile-friendly learning ecosystem. Educators can upload courses, add company branding and publish them online without any technical knowledge. Training is available in audio, video, instructor-led or live formats. Its video tools simplify the creation and distribution of training materials and integrate data with numerous business applications like Marketo and Salesforce.

It supports integrations with ERP systems and provides social certifications, payments engine and advanced analytics for businesses to create courses with ease. Programs can be distributed easily to mobile and web devices. It helps companies provide comprehensive and consistent customer training and boosts product renewal and adoption rates.
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TOPYX helps implement customizable education, training and development programs for employees, contractors, association members and customers. It offers content management, catalogs, reporting, integrations and gamification on a user-friendly interface. A built-in social platform lets learners engage in discussions with content creators, facilitators, experts and co-learners.

The solution allows users to support a global workforce using language localization and helps businesses stay updated with regulatory guidelines via SCORM compliance.
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$30,000 Annually, Quote-based
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$6,850 Annually
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Tailored to your specific needs
Small
Medium
Large
Small
Medium
Large
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Responsive Interface: Skilljar is easy-to-use and responsive for businesses and customers. It is intuitive and accommodates company requirements to deliver an enriching learning experience. It stores training materials at a central location for simplified access and delivery to customers. 
  • Scalability:  It can accommodate growing company requirements and is flexible to support an expanding customer base and users. It is consistent in its uptime and lets users complete their tasks on time. 
  • Supports Multiple Languages: Skilljar supports multiple languages for organizations to provide training solutions to a global audience. Educators can provide training content in different languages to suit multiple customers and partners. 
  • Holistic Customer View: It offers businesses a holistic view of their customers. Data from multiple sources like marketing tools, CRMs, service tools, accounting and software lets users create different customer profiles. Customers can also be segmented according to criteria including support needs, usage behavior and subscription models for personalized attention. Companies can monitor customers’ actions and interactions with different teams and create health scores according to client satisfaction. 
  • Training Portals: Skilljar lets companies create separate portals for its varied audience and customize them according to their requirements. Its advanced course authoring lets instructors construct training programs using its pre-built templates. Educators can create instructor-led sessions and learning paths for structured learning. 
  • Integrations: It seamlessly integrates with numerous third-party business applications like Salesforce and Marketo. This functionality helps create and distribute training content swiftly by syncing data with business apps. 
  • Mobile Responsive: Skilljar helps businesses deliver training materials anytime and on any medium. Learners have the flexibility to get trained on their laptops, tablets or smartphones. Availability of training materials on-the-go improves overall course participation. 
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  • Better Efficiency: Cut down on time spent on irrelevant or ineffective training to streamline onboarding and teach new skills quickly. Create interconnected programs with specialized information for specific departments, partners, channels, etc.
  • Increased Sales: Provide comprehensive product information, brand standards and etiquette guides to ensure stores are working in conjunction with the rest of the company. Create a unified front that reassures customers and allows for better sales.
  • Higher Retention Rates: Teaches employees comprehensively to cut down on frustration during the onboarding process and help them feel empowered in their positions, thus cutting down turnover.
  • More Skilled Workforce: Close skill gaps and strengthen core capabilities to create a well-educated staff prepared for any challenges that may lie ahead.
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  • Supports Multiple Content Types: Skilljar comes with flexible content authoring tools for organizations to offer variable content types. It helps businesses create multiple learning pathways based on user skillset, role and more. It supports high-quality audio, video and course content can be easily embedded from external hosts. It is compatible with AICC, SCORM and offers a native quizzing engine. It also provides live training registration and management. 
  • Assessments and Certifications: Its built-in assessment and certification tools lets organizations display their expertise. It comes with a built-in quizzing tool to assess students’ knowledge. Learners automatically receive certificates and badges after course completion; each certificate can be accessed via a unique URL. Students can flaunt their accomplishments with its LinkedIn integration. For high-stakes tests, organizations can make use of its remote proctoring module. 
  • E-Commerce Flexibility: Skilljar offers direct sales and e-commerce functionality for companies to price and package their training materials. Users can sell customer training subscriptions with its robust e-commerce and payment tools. It has flexible prices and packaged course content and aligns payment gateways with a company’s finance division. Its Salesforce integration helps realize revenue. 
  • Customizable: It lets businesses customize their training portals to match their branding and visual identity with tailored designs. Administrators can create custom objects, fields, calculations, views and rules according to their workflows. Its advanced customization capabilities like CSS, Javascript and HTML let users tailor their portals to offer a unique experience. It offers pre-built templates and dynamic theme control options for enhanced appeal. Learners can self-register through SSO, Salesforce or APIs for instant access. 
  • Secure and Reliable: Skilljar is designed for stringent security protocols for global users. It supports enterprise-grade security and is SOC2 certified. Its robust integrations and APIs accommodate multifarious programs and complex cases. It also offers support for premium implementation and customer success. 
  • Advanced Analytics: Skilljar lets users interact with its centralized dashboard. It generates pre-built and customized reports that offer deep business insights. Its extensive reporting tools help companies make data-driven decisions about customer health and training. It also aggregates data on learners’ performance and other key metrics and displays on dashboards and reports. 
  • While Labeling: Skilljar lets users customize their account with the company's branding, logo and a personalized URL. Administrators can implement personalized branding throughout the application. 
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  • Training: Provide excellent online training no matter the physical location. Different applications lead to varying benefits for various stakeholders.
    • Customer Training: Along with onboarding and retail training, train management teams or workers in a new store to ensure that customer interactions are smooth and consistent. Direct seasonal staff and keep brand integrity across a business with multiple locations.
    • Employee Training: Target and resolve skill gaps among the workforce, bulk up skill sets and create customized learning paths to ensure the flow of only relevant information. Connect teams better with social learning features.
    • Member Training: Create and manage multiple courses, paths and training programs. Drive training while still giving access and control to the leaders of various chapters, departments, groups or others. Allow leaders to see progress and course complementation and determine how programs are working for their teammates.
    • Partner/Contractor Training: Direct construction teams or other partners to the essential information on policy, regulations and legal requirements. Keep teams on the same page by sharing customer feedback and product information.
  • Customization and Social Learning: Engage employees more deeply with gamification, microlearning, team groups and more. Connect through messaging, blended learning and feeds while stoking friendly competition through awards, badges, points and leaderboards.
  • Integrations: Link with other systems through a flexible API. Connect with Salesforce, GotoWebinar, Webex and use Zoom. Conduct user management through the IAM panel and use a Single Sign-On solution to ensure easy sign-ins.
  • Content and Course Management: Create, manage and publish courses, learning paths and more within a learning catalog. Embed various file types such as videos, SCO Objects, and the platform’s LTI and xAPI compatibilities. Host everything in the cloud for easy access and retrieval from any location.
  • Reporting: Bookmark, set up and filter reports. Create customized reports and flexible analytics dashboards and then use native and Google Analytics tools to analyze the data for actionable insights.
  • Branding: Use company colors, logos and other customization to ensure a consistent brand experience. Provide content in multiple languages to best connect with users.
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Product Ranking

#56

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#30

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LMS Software

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User Sentiment Summary

Excellent User Sentiment 314 reviews
Great User Sentiment 17 reviews
91%
of users recommend this product

Skilljar has a 'excellent' User Satisfaction Rating of 91% when considering 314 user reviews from 4 recognized software review sites.

84%
of users recommend this product

TOPYX has a 'great' User Satisfaction Rating of 84% when considering 17 user reviews from 2 recognized software review sites.

4.6 (181)
4.0 (1)
4.6 (29)
4.2 (16)
4.5 (23)
n/a
4.5 (81)
n/a

Awards

Skilljar stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

No awards.

Synopsis of User Ratings and Reviews

Easy to Use: Skilljar is known for its user-friendly interface, which allows for easy navigation and customization, even without deep technical expertise.
Integrations: Skilljar integrates seamlessly with various tools, including CRM systems, to streamline data management and enhance functionality.
Strong Support: Skilljar is recognized for its excellent customer support, particularly during the initial setup and ongoing use of the platform.
Analytics Capabilities: Skilljar offers robust analytics features that allow businesses to monitor customer engagement and assess the effectiveness of their training programs.
Versatile Content Creation: Skilljar supports a wide range of content formats, including videos, quizzes, and downloadable materials, to create engaging and diverse learning experiences.
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Price: Over 80% of users who discussed cost were pleased with the pricing scheme and felt it was an affordable option.
Customer Service: Reviewers that talked about the customer service were pleased in over 70% of the comments.
Ease of Use: More than 60% of users referring to this aspect felt the general system was intuitive and easy to use.
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Limited Gamification: While Skilljar offers some gamification elements, users seeking advanced features like elaborate point systems or interactive challenges might find the current options somewhat limited.
Basic Collaboration Tools: Skilljar's collaborative features, such as discussion forums, are considered rudimentary by some users. Businesses looking for robust real-time collaboration tools within the platform might need to consider integrations or alternative solutions.
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Issues Logging In: Over 80% of users who discussed the log-in sequence had troubles getting into the system or staying logged in.
Poor Mobile Functionality: Reviewers had issues finding and using the correct URL in over 80% of comments that talked about it.
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Is Skilljar really all it's cracked up to be, or will it leave you feeling jarred? User reviews from the past year paint a largely positive picture of Skilljar as a customer and partner education platform. Users consistently praise its user-friendly interface, highlighting its intuitive design that allows for easy navigation and content creation. One user even described it as "easy to dive right in and start creating content." Skilljar's strength in integrations is also frequently lauded, with users appreciating its compatibility with various business tools, which streamlines workflows and centralizes data. However, some users have voiced concerns about Skilljar's limitations in advanced reporting and customization. While the platform offers basic reporting features, some users find them restrictive for in-depth analysis. Similarly, although Skilljar provides customization options, some users note that achieving more complex customizations often requires coding knowledge, which can be a hurdle for those without technical expertise. Skilljar differentiates itself through its specialized focus on external training, setting it apart from more general-purpose LMS platforms. Its features are tailored specifically for customer and partner education, including audience-specific portals, robust analytics for tracking learner progress and content effectiveness, and seamless integration with CRM and marketing automation tools. These aspects are crucial for businesses aiming to enhance customer onboarding, improve product adoption, and drive customer engagement and retention. For instance, one user highlighted how Skilljar's API connections allowed them to personalize the training experience by directing users to specific landing pages with relevant content, a feature not available in their previous system. In conclusion, Skilljar emerges as a strong contender for businesses seeking a user-friendly and feature-rich platform dedicated to customer and partner education. Its strengths lie in its intuitive interface, robust integrations, and specialized focus on external training. However, businesses requiring advanced reporting and customization capabilities might find the platform's limitations a drawback. Overall, Skilljar is best suited for organizations prioritizing ease of use, seamless integrations, and a dedicated platform for external training, particularly those focused on driving customer success and engagement.

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TOPYX is an LMS and talent management system with multiple HR functions. Users loved the pricing scheme, which has a fixed cost instead of a per-user model that many found affordable. Overall, they found customer service to be friendly and helpful and appreciated the fact that the system was easy to use and learn. Users had heavy issues with the app in the comments on Google Play. The most common complaint was being able to log in and stay that way. Reviewers also had issues with the system remembering and using the correct URL. Several said they used the correct URL and it still wouldn’t work. This platform may be a good option for small and medium-sized companies and institutions. As stated above, there aren’t many reviews of it. Therefore, demo extensively and double-check it has the necessary requirements during the buying process.

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