Zoho Inventory vs Finale Inventory

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Our analysts compared Zoho Inventory vs Finale Inventory based on data from our 400+ point analysis of Inventory Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

Zoho Inventory, an inventory management software, empowers businesses to centralize and streamline stock tracking across locations, warehouses, and sales channels. This cloud-based solution caters primarily to small and medium-sized businesses (SMBs) in retail, distribution, and manufacturing. Zoho Inventory shines in its core functionalities: real-time stock level monitoring, automated workflows for orders and invoices, insightful inventory performance reports, and multi-channel selling support. Popular features include barcode scanning, serial number tracking, and low-stock alerts, praised by users for their ease of use and affordability. Standing out from competitors, Zoho Inventory offers a free plan, ideal for businesses starting their inventory management journey. Paid plans, priced per user per month, cater to businesses with more complex needs, offering additional features and scalability. In conclusion, Zoho Inventory presents a compelling solution for SMBs seeking a user-friendly and cost-effective platform to gain control of their inventory operations and make data-driven decisions.

Pros
  • Free plan available
  • User-friendly interface
  • Scalable for growing businesses
  • Multi-channel selling support
  • Integrations with other Zoho apps
Cons
  • Limited reporting features in free plan
  • Lacks advanced features for complex needs
  • Customer support can be slow at times
  • Mobile app not as feature-rich as desktop version
  • May not be suitable for very large businesses
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Finale Inventory provides a comprehensive, cloud-based management platform that works well with enterprises of all sizes. It contains warehousing and multi-channel e-commerce features. Numerous integration options allow users to maintain workflows that compliment their operation while benefiting from enhanced organization.

Free training and consulting are available to users who wish to expand their knowledge. WIth functions that organize and optimize stock control processes, companies can save money by predicting and solving issues before they become bigger problems.
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$59 Monthly, Freemium
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Tailored to your specific needs
$99 Monthly
Get a free price quote
Tailored to your specific needs
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Windows
Mac
Linux
Android
Chromebook
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Mac
Linux
Android
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Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Item Kitting Support: Bundle a group of items together to sell as a single unit. Update individual items and components as products are put together and sold. 
  • Barcode Scanning: Scan item barcodes to auto-populate fields every time an invoice, sales or purchase order is created. This streamlines and optimizes inventory management processes with quick access to vital product data. 
  • Enhanced Tracking: Identify each item in stock with a code and track its movement from the point of purchase to sale. Track different batches of items and monitor their expiry dates. 
  • Improved Packaging and Shipping: Create packages, print package slips and find real-time shipping rates for 30 different shipping services. Monitor the movement of packages post-shipment and keep customers updated with the item’s location. 
  • Helpful Dashboards: Get quick, central access to details like orders pending, invoiced, packaged and shipped. Provides an overview of all sales orders as well. 
  • Drop Shipping: Create a drop shipment when there is no stock left to fulfill the next order and ship packages directly to clients. 
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  • Cloud-Based Benefits: Provides numerous advantages over an on-premise solution. It updates autocomplete without shutting down the system, vital operation documentation is easy to share among users, and safe recall from the cloud protects data. 
  • Error Reduction: Automate day to day tasks that require manual input to prevent costly issues from arising. Spend time on more valuable tasks to improve operational efficiency. 
  • Better Data Visibility: Drill down and uncover useful metrics to make educated decisions when planning for the future. 
  • Organized Inventory: Leverage the numerous organizational features to streamline daily inventory processes. Set up optimized product spaces for an efficient environment using barcode scanning and warehouse management tools. 
  • Improved Customer Satisfaction: Strengthen customer and client trust by leveraging customized workflows, integrations and product management, ensuring items get where they need to be at the right time. 
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  • Inventory Control:  
    •  Offers centralized inventory that automatically updates inventory quantities across all selling channels whenever a sale is made. 
    •  Features include product listing, item kitting, re-ordering, stock adjustments and more. 
    •  Verify and approve transactions created before they’re reflected in accounts and reports. 
    •  Set an approval workflow for transfer orders, sales transactions and purchase transactions. 
  • Order Management:  
    •  Helps manage sales and purchase orders. Shares delivery updates from a single-source order management system. 
    •  Supports online order management and movement of packages post-shipment through a single platform. 
    •  Integrates with Amazon, eBay, Etsy and Shopify. 
    • Safety Stock and Reorder: Calculate reorder points and maintain safety stock in the business to prevent running out of stock. Set reorder points and get updates on vital stock-level information. Also optimizes holding costs and reduces the probability of overstocking. 
    • Reports:  
      •  Helps monitor purchases, study sales trends and identify top performing items using inventory reporting options. 
      •  Includes inventory reports, sales and customer reports, purchase and payment reports, and activity logs. 
      •  Enables finding the item volumes shipped in and out from each warehouse. 
    • Warehouse Management: Supports multiple warehouse environments and the transfer of stock between them. Leverage actionable insights provided by warehousing reports. Set the closest warehouse for customers when preparing sales orders to get products to their destinations as quickly as possible. 
    • Multichannel Selling: Manages, controls, measures and fulfills multi-channel selling with the help of a single inventory management application. Supports multiple currencies and uses multiple payment gateways to ensure quick and correct payments. Also shares insights for performance of multiple sales channels. 
    • Order Fulfillment: Manages workflows and fulfills orders. Offers a common dashboard, an overview of orders, automatic packing slips, over 40 integrated shipping carriers and more. Create shipping labels and find real-time shipping expenses for each order before dispatch. Make drop shipments and let vendors ship directly to the client. 
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  • Multiple Integrations: Offers integration options with over 40 enterprise platforms including accounting and channel management solutions, marketplace platforms and POS systems such as Shopify, QuickBooks, Amazon and Etsy. 
  • Restock Forecasts: Leverages sales history to dynamically calculate reorders and the best times to request more of a certain item. Automatically calculates reorder points on the basis of desired days of inventory, supplier lead times and sales velocity. Helps optimize inventory space without the fear of a stock outage. 
  • Cost Analysis: Provides overhead view of crucial inventory information. Drill-down capabilities facilitate analysis of helpful metrics such as gross profit margins and the average per unit cost of products. Allows comparing the average cost for a single unit against set retail pricing. 
  • Multi-Warehouse Support: Quickly and accurately view where stock is, when it is moving and ETA through a centralized tracking function. 
  • Barcode Scanning:  
    •  Connect with barcode scanning features present in many warehousing operations. 
    •  Receive out-of-the-box support for picking, transferring, receiving and stock taking to aid in the quick optimization of warehouse space and product location. 
    •  Access printed and displayed reports to search by lot ID or part number as well as maintain component lot ID logs for assembled or manufactured items. 
  • Search Tools: Provides a historical record of vital business intelligence data via a centralized database. Previous sales records can be sorted and analyzed for valuable data that can be used for forecasting and planning. Offers search and filter features, and offers multi-location support by tracking inventory at all locations. 
  • Stock Auditing: Assists with effective stock audits and helps understand any discrepancies in new stock history reports. 
  • Inventory Purchasing: Helps centralize purchases and replenish stock with an individual database. Forecasting tools assist with restock purchase decisions. Also enables receiving partial shipments, creating reconciliation backorders at a later date and more. 
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Product Ranking

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Inventory Management Software

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Analyst Rating Summary

76
74
73
88
88
88
59
59
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Inventory Control
Purchasing
Purchasing
Returns Management
Dashboards and Reports
Inventory Control

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Zoho Inventory
Finale Inventory
+ Add Product + Add Product
Dashboards And Reports Inventory Control Inventory Valuation, Counts And Alerts Mobile Order Fulfillment Platform Capabilities Purchasing Returns Management 73 88 59 60 84 71 87 81 88 88 59 19 83 57 100 96 0 25 50 75 100
67%
11%
22%
88%
0%
12%
83%
0%
17%
83%
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17%
56%
0%
44%
56%
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44%
33%
33%
34%
17%
0%
83%
78%
11%
11%
78%
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22%
56%
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44%
44%
11%
45%
89%
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11%
100%
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86%
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14%
100%
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

75%
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25%
67%
0%
33%

User Sentiment Summary

Excellent User Sentiment 387 reviews
Excellent User Sentiment 184 reviews
90%
of users recommend this product

Zoho Inventory has a 'excellent' User Satisfaction Rating of 90% when considering 387 user reviews from 4 recognized software review sites.

94%
of users recommend this product

Finale Inventory has a 'excellent' User Satisfaction Rating of 94% when considering 184 user reviews from 4 recognized software review sites.

5.0 (15)
4.3 (3)
4.4 (48)
4.8 (26)
4.5 (321)
4.7 (154)
4.0 (3)
5.0 (1)

Awards

SelectHub research analysts have evaluated Zoho Inventory and concluded it earns best-in-class honors for Integration and Extensibility. Zoho Inventory stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Integration and Extensibility Award

SelectHub research analysts have evaluated Finale Inventory and concluded it earns best-in-class honors for Purchasing. Finale Inventory stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Purchasing Award

Synopsis of User Ratings and Reviews

User-friendly interface: Intuitive design and easy navigation make it simple to learn and use, even for those without extensive inventory management experience.
Real-time inventory visibility: Track stock levels across multiple locations and channels in real-time, ensuring accurate data for informed decision-making.
Automated workflows: Streamline tasks like purchase orders, sales orders, and invoicing to save time and reduce manual errors.
Customizable reporting: Generate detailed reports on inventory levels, sales performance, and other key metrics to gain insights and make data-driven decisions.
Multi-channel selling support: Manage inventory seamlessly across online stores, marketplaces, and physical outlets, preventing overselling and ensuring accurate stock levels.
Mobile app for on-the-go access: Manage inventory, track orders, and fulfill shipments from anywhere using the Zoho Inventory mobile app.
Integration with other Zoho apps: Connect with Zoho Books, Zoho CRM, and other Zoho apps for a unified business ecosystem and streamlined workflows.
Affordable pricing: Free plan for small businesses and affordable paid plans for growing businesses, making it a cost-effective solution.
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Ease of Use: More than 90% of reviews on this aspect suggest that it has a simple interface and easy-to-use features.
Flexible System: Offers flexible inventory management support especially for deployment, reporting and inventory tracking, according to 100% of reviews on flexibility.
Affordable Suite: All reviews on this aspect suggest that it’s an extremely cost-effective software - having a variety of capabilities - in comparison to its competitors.
Customer Support: The support offered is extremely helpful, responsive and quick, in the view of more than 95% of reviews on customer support.
Streamlined Operations: According to 85% of reviews on this feature, it assists and facilitates inventory management that saves time and improves efficiency.
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Limited features in free plan: The free plan lacks advanced features like batch tracking, demand forecasting, and integration with third-party platforms.
Customization challenges: Some users find it challenging to customize certain aspects of the software, such as reports and workflows, to fit their specific needs.
Mobile app limitations: The mobile app lacks some features available in the desktop version, and some users report occasional glitches and slow performance.
Customer support variability: While Zoho Inventory offers various support options, response times and quality can vary, with some users reporting slow or unhelpful support experiences.
Scalability concerns: Very large businesses with complex inventory needs might find Zoho Inventory's features and scalability limited, requiring a more robust solution.
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Loads Slow: Loading big data sets is slow at times, though Finale’s team is bringing improvements, as all reviews on the feature reflect.
Doesn’t Support iOS Browser: The software doesn’t support Mac and iOS browsers and its interface, according to all reviews on the topic.
Lacks FBA Integration: Inability to connect with FBA requires users to set virtual warehouses and inventory levels as well as map sales with a warehouse, as all reviews on the feature indicate.
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Zoho Inventory garners positive reviews for its user-friendly interface, real-time inventory tracking, and affordability, particularly for small and medium-sized businesses (SMBs). Many appreciate its intuitive design, even for those new to inventory management, and its free plan, which caters to businesses starting out. Streamlined workflows and multi-channel selling support are frequently lauded, helping users automate tasks and manage inventory across various sales channels efficiently. However, some users find the free plan's feature set limiting, lacking advanced functionalities like demand forecasting and integrations with popular third-party platforms. Customization also presents challenges for some, desiring more flexibility in tailoring reports and workflows. While a mobile app exists, it occasionally encounters glitches and lacks the full feature range of the desktop version. Zoho Inventory stands out compared to competitors for its free plan and cost-effectiveness, attracting budget-conscious businesses. Users often praise its ease of use and intuitive interface, making it a suitable choice for those less tech-savvy. However, if extensive features, high customization, and robust mobile functionality are crucial, competitors like Square Online Store Inventory or Xero Inventory might be better suited for complex needs. Ultimately, Zoho Inventory shines for its user-friendliness, affordability, and core inventory management functionalities. While it may not cater to every business need, its strengths resonate with budget-conscious SMBs seeking a user-friendly platform to streamline their inventory operations.

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Finale Inventory provides comprehensive cloud-based solutions with a range of user-friendly features that help enhance inventory management processes. No iOS and Mac support is one major shortcoming of the software. Other than that, it sometimes loads slow, especially when transferring large amounts of data. There is no direct FBA integration as per user reviews. However, the support team is quite quick to resolve any issues. Flexibility and affordability are some other promising pros users commonly cite. Altogether, for non-Mac users, it’s a solid choice for those looking for an inventory management solution that does the job and is easy on the budget.

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