Entra ID vs ForgeRock

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Our analysts compared Entra ID vs ForgeRock based on data from our 400+ point analysis of IAM Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Entra ID is a sophisticated software solution designed to manage Identity and Access Management (IAM) tasks with precision. It is particularly well-suited for enterprises across various industries, including finance, healthcare, and technology, where secure and efficient access control is paramount. The software excels in providing robust authentication, seamless single sign-on (SSO), and comprehensive user lifecycle management, ensuring that only authorized individuals can access sensitive information and systems.

One of the standout benefits of Entra ID is its ability to integrate effortlessly with a wide range of applications and services, enhancing operational efficiency and security. Its powerful features include multi-factor authentication (MFA), conditional access policies, and detailed audit logs, which collectively bolster an organization's security posture. Users often praise its intuitive interface and the ease with which it can be deployed and managed.

Compared to similar IAM products, Entra ID is frequently highlighted for its scalability and reliability. Pricing details can vary based on specific needs and configurations, so it is advisable to contact SelectHub for a tailored quote. This ensures that organizations receive a pricing structure that aligns with their unique requirements.

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The ForgeRock Identity Platform is a comprehensive software solution designed to manage Identity and Access Management (IAM) tasks. It excels in providing secure authentication, authorization, and user management services. This platform is particularly well-suited for large enterprises and organizations that require robust security measures and seamless user experiences. Its scalability and flexibility make it ideal for businesses with complex IAM needs.

Key benefits include enhanced security, streamlined user access, and improved compliance with regulatory standards. Popular features encompass single sign-on (SSO), multi-factor authentication (MFA), and user self-service capabilities. Users appreciate its intuitive interface and the ability to integrate with various applications and systems.

Compared to similar products, the ForgeRock Identity Platform is often praised for its comprehensive feature set and reliability. Pricing details are typically customized based on specific requirements, so it is recommended to contact SelectHub for a tailored quote.

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Product Insights

  • Enhanced Security: Entra ID provides multi-factor authentication (MFA) to ensure that only authorized users gain access, significantly reducing the risk of unauthorized access.
  • Streamlined User Management: Centralized user management allows administrators to easily add, remove, and update user information, saving time and reducing errors.
  • Improved Compliance: Entra ID helps organizations meet regulatory requirements by providing detailed audit logs and compliance reports, making it easier to demonstrate adherence to standards like GDPR and HIPAA.
  • Seamless Integration: The software integrates smoothly with a wide range of applications and services, including Microsoft 365, enabling a unified identity management system across the organization.
  • Cost Efficiency: By automating identity and access management tasks, Entra ID reduces the need for manual intervention, lowering operational costs and freeing up IT resources for other critical tasks.
  • Enhanced User Experience: Single sign-on (SSO) capabilities allow users to access multiple applications with one set of credentials, improving productivity and reducing password fatigue.
  • Scalability: Entra ID can easily scale to accommodate growing organizations, ensuring that identity management remains efficient and effective as the number of users and applications increases.
  • Risk Mitigation: Advanced threat detection and response features help identify and mitigate potential security threats before they can cause harm, protecting sensitive data and systems.
  • Customizable Policies: Administrators can create and enforce custom access policies based on user roles, locations, and other criteria, ensuring that access is granted appropriately and securely.
  • Improved Collaboration: By providing secure access to external partners and contractors, Entra ID facilitates better collaboration while maintaining control over sensitive information.
  • Reduced Downtime: Automated provisioning and de-provisioning of user accounts minimize the risk of errors that could lead to downtime, ensuring continuous access to critical systems and applications.
  • Enhanced Visibility: Comprehensive reporting and analytics provide insights into user activity and access patterns, helping organizations make informed decisions about their identity and access management strategies.
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  • Enhanced Security: ForgeRock Identity Platform provides robust security measures, including multi-factor authentication and adaptive risk assessment, to protect against unauthorized access and data breaches.
  • Scalability: The platform is designed to scale effortlessly, accommodating millions of users and devices without compromising performance or security, making it ideal for large enterprises.
  • Improved User Experience: With features like single sign-on (SSO) and self-service password management, users enjoy a seamless and convenient experience, reducing friction and increasing satisfaction.
  • Regulatory Compliance: ForgeRock helps organizations comply with stringent regulatory requirements such as GDPR, HIPAA, and CCPA by providing comprehensive audit trails and data protection capabilities.
  • Cost Efficiency: By automating identity management processes and reducing the need for manual intervention, the platform helps lower operational costs and improve resource allocation.
  • Interoperability: The platform supports a wide range of standards and protocols, ensuring compatibility with existing IT infrastructure and third-party applications, thus facilitating smooth integration.
  • Personalization: ForgeRock enables personalized user experiences by leveraging contextual data and user preferences, enhancing engagement and loyalty.
  • Rapid Deployment: With pre-configured templates and out-of-the-box connectors, organizations can deploy the platform quickly, accelerating time-to-value and minimizing disruption.
  • Centralized Management: The platform offers a unified interface for managing identities across various systems and applications, simplifying administration and improving oversight.
  • Future-Proofing: ForgeRock's modular architecture and continuous updates ensure that the platform evolves with emerging technologies and security threats, safeguarding long-term investments.
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  • Single Sign-On (SSO): Provides seamless access to multiple applications with one set of credentials, reducing the need for multiple logins.
  • Multi-Factor Authentication (MFA): Enhances security by requiring two or more verification methods, such as a password and a mobile app code.
  • Conditional Access: Allows administrators to set policies that grant or block access based on user location, device state, and other conditions.
  • Self-Service Password Reset: Empowers users to reset their passwords without IT intervention, reducing helpdesk workload.
  • Role-Based Access Control (RBAC): Enables fine-grained access management by assigning permissions based on user roles within the organization.
  • Identity Protection: Uses machine learning to detect and respond to suspicious activities, such as atypical login patterns.
  • Application Proxy: Provides secure remote access to on-premises applications without the need for a VPN.
  • Directory Synchronization: Keeps user identities and attributes consistent across on-premises and cloud directories.
  • Audit Logs: Maintains detailed records of user activities and administrative actions for compliance and troubleshooting purposes.
  • Custom Branding: Allows organizations to customize the sign-in experience with their own logos and color schemes.
  • API Access Management: Controls access to APIs by issuing tokens and enforcing policies, ensuring secure integration with other services.
  • Lifecycle Management: Automates user provisioning and deprovisioning processes, ensuring that access rights are up-to-date.
  • Access Reviews: Facilitates periodic reviews of user access rights to ensure they are still appropriate and compliant with policies.
  • Privileged Identity Management (PIM): Manages and monitors privileged accounts, providing just-in-time access and reducing the risk of misuse.
  • Federation Services: Supports integration with external identity providers, enabling single sign-on across organizational boundaries.
  • Custom Policies: Allows the creation of tailored authentication and authorization policies to meet specific organizational needs.
  • Integration with Microsoft 365: Seamlessly integrates with Microsoft 365 services, providing a unified identity and access management experience.
  • Adaptive Authentication: Adjusts authentication requirements based on risk levels, enhancing security without compromising user experience.
  • Delegated Administration: Grants specific administrative rights to users, enabling decentralized management while maintaining control.
  • Compliance Reporting: Generates reports to demonstrate compliance with regulatory requirements and internal policies.
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  • Comprehensive Identity Management: Manages the entire lifecycle of user identities, including provisioning, de-provisioning, and synchronization across various systems.
  • Single Sign-On (SSO): Provides seamless access to multiple applications with one set of login credentials, enhancing user convenience and security.
  • Adaptive Authentication: Utilizes contextual data such as device, location, and behavior to dynamically adjust authentication requirements, improving security without compromising user experience.
  • Access Management: Offers fine-grained access control policies to ensure that users have appropriate access to resources based on their roles and responsibilities.
  • Identity Gateway: Acts as a bridge between legacy systems and modern applications, enabling secure and seamless integration.
  • Self-Service Capabilities: Empowers users with self-service options for password resets, profile updates, and account recovery, reducing administrative overhead.
  • API Security: Protects APIs through robust security measures, including OAuth 2.0, OpenID Connect, and advanced threat protection.
  • Directory Services: Provides a high-performance, scalable directory service for storing and managing identity data.
  • Privacy and Consent Management: Ensures compliance with data protection regulations by allowing users to manage their consent and privacy preferences.
  • Federation Services: Supports identity federation standards such as SAML and WS-Federation, enabling secure identity sharing across organizational boundaries.
  • Identity Analytics: Leverages machine learning and analytics to detect anomalies, assess risks, and provide actionable insights for identity management.
  • DevOps Integration: Facilitates integration with DevOps tools and practices, enabling automated deployment and management of identity services.
  • Cloud and On-Premises Deployment: Offers flexible deployment options, allowing organizations to choose between cloud, on-premises, or hybrid environments.
  • Scalability: Designed to handle millions of identities and transactions, ensuring performance and reliability even in large-scale environments.
  • Extensibility: Provides a modular architecture and extensive APIs, allowing for customization and integration with other systems and applications.
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Product Ranking

#9

among all
IAM Software

#11

among all
IAM Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Great User Sentiment 88 reviews
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85%
of users recommend this product

ForgeRock has a 'great' User Satisfaction Rating of 85% when considering 88 user reviews from 3 recognized software review sites.

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Awards

SelectHub research analysts have evaluated Entra ID and concluded it deserves the award for the Best Overall IAM Software available today and earns best-in-class honors for Integrations.

Analysts' Pick Award
Integrations Award

No awards.

Synopsis of User Ratings and Reviews

Centralized Management: Entra ID simplifies administration by providing a single hub to manage users and permissions for all applications and resources, both in the cloud and on-premises.
Streamlined User Experience: With features like single sign-on and passwordless authentication, users can access their needed resources seamlessly and securely without juggling multiple logins.
Robust Security: Entra ID offers a layered security approach with multi-factor authentication, conditional access policies, and identity protection features to thwart unauthorized access attempts.
Seamless Microsoft Integration: For organizations heavily reliant on Microsoft tools, Entra ID's tight integration with services like Microsoft 365 and Azure streamlines operations and enhances productivity.
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Adaptable to Needs: ForgeRock is lauded for its ability to adjust to intricate business demands and be tailored to meet specific requirements.
User-Friendly Design: Users have praised the platform's intuitive design, which simplifies deployment and configuration, leading to reduced development time and expenses.
Feature-Rich Solution: ForgeRock offers a wide array of features, such as user certification, role-based access control, policy enforcement, and comprehensive reporting, catering to diverse IAM needs.
Scales Effectively: The platform is particularly well-suited for large organizations due to its capacity to manage extensive IAM tasks efficiently and accommodate a growing user base.
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Limited Customization: While Entra ID offers a robust set of features, it may not provide the same level of granular control and customization as some specialized IAM solutions, potentially limiting flexibility for businesses with very specific needs.
Complexity for Non-Microsoft Shops: Organizations heavily reliant on non-Microsoft ecosystems might find Entra ID's deep integration with Microsoft services less beneficial and potentially adding complexity to their IT infrastructure.
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Overkill for Smaller Businesses: ForgeRock's robust capabilities can be excessive for smaller organizations with simpler IAM needs, potentially leading to unnecessary complexity and resource consumption.
Steep Learning Curve: Users need to invest significant time and effort to fully understand and utilize the platform's extensive features, which can be a hurdle for teams with limited IAM expertise.
Support Delays: Some users have reported delays in receiving timely and effective support for complex issues, highlighting a potential area for improvement in customer service.
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Is Entra ID the real deal when it comes to managing identities and access, or does it leave users feeling locked out? User reviews from the past year paint a generally positive picture of Entra ID, particularly highlighting its robust security features and seamless integration with the Microsoft ecosystem. Users consistently praise its multi-factor authentication and single sign-on capabilities, finding them to be both secure and user-friendly. The tight integration with Microsoft 365 and Azure is also a major selling point for many, as it simplifies user management and enhances productivity. However, some users find the initial setup and configuration to be somewhat complex, especially for those unfamiliar with identity management concepts. Additionally, while Entra ID covers the essentials well, it lacks some of the advanced customization options and user self-service features found in competitors like Okta and SailPoint. For instance, the absence of a dedicated self-service portal can place a greater burden on IT administrators for routine tasks like password resets. Overall, Entra ID emerges as a strong contender in the identity and access management space, particularly well-suited for organizations deeply entrenched in the Microsoft ecosystem. Its robust security features, seamless Microsoft integration, and centralized management capabilities make it a compelling choice for businesses seeking a comprehensive yet user-friendly IAM solution. However, those requiring highly granular customization or advanced self-service features might find other solutions more suitable.

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Is ForgeRock Identity Platform the bedrock of digital security, or does it crumble under scrutiny? User reviews from the past year paint a largely positive picture, highlighting its robust security features and flexibility as key strengths. Users particularly appreciate the platform's ability to handle complex IAM scenarios, such as implementing multi-factor authentication and single sign-on across diverse platforms. One user praised ForgeRock's "combine interface" for IAM, emphasizing its user-friendliness compared to competitors. Another highlighted the platform's strength in handling a "high volume of realms," a feature that sets it apart from alternatives like Keycloak. This scalability makes ForgeRock particularly well-suited for large enterprises dealing with numerous user identities and applications. However, some users point out areas where ForgeRock could improve. A recurring concern is the platform's complexity, which can be overwhelming for smaller organizations lacking dedicated IT resources. One user mentioned experiencing lag during continuous use, hinting at potential performance issues. Another user, while generally satisfied, expressed a desire for simplified authentication chains and modules. This suggests that while ForgeRock excels in handling complex scenarios, there's room for improvement in streamlining certain processes. Despite these criticisms, the overall sentiment leans positive, with users praising ForgeRock's comprehensive IAM capabilities, robust security features, and flexible customization options. ForgeRock Identity Platform emerges as a powerful solution for enterprises seeking to fortify their IAM posture. Its ability to handle large-scale, complex IAM scenarios, coupled with its robust security features, makes it a compelling choice for organizations prioritizing top-notch digital security. However, smaller organizations may find the platform's complexity and potential performance hiccups a deterrent. Ultimately, ForgeRock proves to be a fortress of digital security, best suited for those equipped to harness its full potential.

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