Entra ID vs ForgeRock
Last Updated:Our analysts compared Entra ID vs ForgeRock based on data from our 400+ point analysis of IAM Software, user reviews and our own crowdsourced data from our free software selection platform.
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User Sentiment Summary
ForgeRock has a 'great' User Satisfaction Rating of 85% when considering 88 user reviews from 3 recognized software review sites.
Awards
SelectHub research analysts have evaluated Entra ID and concluded it deserves the award for the Best Overall IAM Software available today and earns best-in-class honors for Integrations.
Synopsis of User Ratings and Reviews
Is Entra ID the real deal when it comes to managing identities and access, or does it leave users feeling locked out? User reviews from the past year paint a generally positive picture of Entra ID, particularly highlighting its robust security features and seamless integration with the Microsoft ecosystem. Users consistently praise its multi-factor authentication and single sign-on capabilities, finding them to be both secure and user-friendly. The tight integration with Microsoft 365 and Azure is also a major selling point for many, as it simplifies user management and enhances productivity. However, some users find the initial setup and configuration to be somewhat complex, especially for those unfamiliar with identity management concepts. Additionally, while Entra ID covers the essentials well, it lacks some of the advanced customization options and user self-service features found in competitors like Okta and SailPoint. For instance, the absence of a dedicated self-service portal can place a greater burden on IT administrators for routine tasks like password resets. Overall, Entra ID emerges as a strong contender in the identity and access management space, particularly well-suited for organizations deeply entrenched in the Microsoft ecosystem. Its robust security features, seamless Microsoft integration, and centralized management capabilities make it a compelling choice for businesses seeking a comprehensive yet user-friendly IAM solution. However, those requiring highly granular customization or advanced self-service features might find other solutions more suitable.
Is ForgeRock Identity Platform the bedrock of digital security, or does it crumble under scrutiny? User reviews from the past year paint a largely positive picture, highlighting its robust security features and flexibility as key strengths. Users particularly appreciate the platform's ability to handle complex IAM scenarios, such as implementing multi-factor authentication and single sign-on across diverse platforms. One user praised ForgeRock's "combine interface" for IAM, emphasizing its user-friendliness compared to competitors. Another highlighted the platform's strength in handling a "high volume of realms," a feature that sets it apart from alternatives like Keycloak. This scalability makes ForgeRock particularly well-suited for large enterprises dealing with numerous user identities and applications. However, some users point out areas where ForgeRock could improve. A recurring concern is the platform's complexity, which can be overwhelming for smaller organizations lacking dedicated IT resources. One user mentioned experiencing lag during continuous use, hinting at potential performance issues. Another user, while generally satisfied, expressed a desire for simplified authentication chains and modules. This suggests that while ForgeRock excels in handling complex scenarios, there's room for improvement in streamlining certain processes. Despite these criticisms, the overall sentiment leans positive, with users praising ForgeRock's comprehensive IAM capabilities, robust security features, and flexible customization options. ForgeRock Identity Platform emerges as a powerful solution for enterprises seeking to fortify their IAM posture. Its ability to handle large-scale, complex IAM scenarios, coupled with its robust security features, makes it a compelling choice for organizations prioritizing top-notch digital security. However, smaller organizations may find the platform's complexity and potential performance hiccups a deterrent. Ultimately, ForgeRock proves to be a fortress of digital security, best suited for those equipped to harness its full potential.
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