TriNet Reviews & Pricing

Key Features

• Payroll: Log on, go to your payroll overview, and you'll see tasks you need to complete at the top. Click open payroll and review and approve your next pay run. There are also indicators that let you know if anything looks off to prevent payroll errors.
  • Pay Cycle Tracking: Monitor pay cycles and important dates categorized by employee groups (exempt vs non-exempt) with downloadable calendar views.
  • Advanced Issue Notifications: Receive indicators for potential payroll issues prior to final approval, with advanced filters for insights (location, department, job code).
  • Reimbursements: Make reimbursements easy. Choose the type (like driving) and enter the amount right on the platform.
• Integrations: Integrate with popular accounting software platforms like Xero and QuickBooks.
• Benefits Administration: Offer standard medical, dental and vision benefits, along with life and disability insurance. Additionally, there are commuter benefits, COBRA administration, workers comp, FSA and HSA. Filter from hundreds of providers for easy comparison and manage their information from a dashboard.
  • Transparent Pricing: Know where your money's going with monthly cost breakdowns that lay out all the details, from dental to life insurance.
• Time Management: Keep an eye on clock-in/out times and hours worked with real-time dashboards. Set up customizable PTO policies, streamline workflows, view calendars, approve requests with a click and let employees manage their sick days/time-off requests.
• TimeKeeper iPad App: Protect against fraud and time theft by taking pictures of employees when they check in or out.
• Performance Management: Leverage goal management, meetings, action items and performance tracking. Run peer and 360-degree reviews using prebuilt templates and customizable questions.
• Document Management: Centralize employee documents, create custom folders and specify which employees have access.
• Recruiting and Hiring: Handle all your hiring tasks digitally, fast track completing offer letters with templates and run background checks.
  • Job Post Sharing: Share job listings on free job boards and social media, or boost them on paid channels with just a few clicks.
  • Automated Communication: Send automated texts, emails and notifications to prevent candidates from getting stuck in one step of the hiring process.
  • Candidate Profiles: Click on a candidate's name to access their profile, where you can view their resume, scorecard, assessments, emails, and documents all in one place. Easily reject or advance candidates with just a click from their profile.
  • Seamless Hiring: Once you select a candidate for hire, simply choose their start date and hit "hire." Celebrate when they’re officially onboarded.
• Onboarding: New hire info syncs across the suite, so you won't have to enter it twice (or worry about double entry). New employees can also manage their part of the process to keep everything accurate and on time.
  • Employee Progress Dashboard: Track who’s completed enrollment and send reminders or invitations to new hires.
• Compliance Assistant: Use this built-in tool to track federal HR deadlines and set custom reminders. You’ll find detailed explanations of compliance deadlines that could affect your business and sync reminders with your personal calendar. There are also resources to provide a better understanding of regulatory requirements, including ACA, COBRA, EEOC and I-9 compliance.

Approach to Common Challenges

• Finding the Best Employees: Quickly share job listings on social media and job boards, plus automated updates keep candidates in the loop throughout the process.
• Tricky Labor Law Compliance: The compliance assistant feature helps track important deadlines and access vital resources, ensuring your HR practices are always in line with the latest regulations.
• Lack of Diverse and Inclusive Workplace: Customize onboarding to reflect your company values and track important metrics to see how well your diversity initiatives are working.
• Forgotten Benefits Enrollment: When enrollment time rolls around, employees will see the announcement right at the top of their dashboard. The employee progress dashboard shows where everyone is at in the process and automates reminders.
• Time and Attendance (and Payroll) Errors: The platform provides real-time dashboards for tracking clock-ins and outs, while the TimeKeeper iPad app adds an extra layer of security. Plus, advanced issue notifications alert you to potential problems before you hit “approve,” ensuring a smooth and efficient payroll process that keeps errors to a minimum.

Limitations

• Long wait times for support (specifically with more complex issues).
• Some users experienced occasional glitches with document uploads.
• Learning management currently scores on the low side at 34/100. Content sharing, automatic assignment and assessments require partner integrations.
• Currently no skills matrix or gamification.

Training Resources

• Demo: Request a demo through the website.
• Help Center: The help center is broken into common categories like payroll, billing, benefits, and time and scheduling. From there, view relevant articles. There’s also a search bar to type in exactly what you’re looking for.
• Live Chat: Real-time support during business hours.
• Training Portal: On the training portal, there are courses, insights and a guide on how to get started.

Quick Comparison

FAQs