Dynamics 365 Business Central vs Oracle EBS

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Our analysts compared Dynamics 365 Business Central vs Oracle EBS based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

Dynamics 365 Business Central Software Tool
Oracle EBS Software Tool

Product Basics

Dynamics 365 Business Central, formerly known as Dynamics NAV, is a widely used ERP platform that benefits businesses of small and medium sizes. It’s a multi-faceted ERP product that assists in the streamlining of aspects such as accounting, contact management and inventory management. This program has high integration capabilities due to its status as a Microsoft product and is currently used by more than 100,000 companies.

Personalization is a key benefit of this tool that is expressed throughout the program’s different modules. For example, you can customize dashboards and reports to ensure that your employees are obtaining useful insights quickly and easily. The program is also highly automated and can reduce human error through its connected systems.

Pros
  • User-friendly interface
  • Seamless integrations
  • Flexible customization
  • Robust financial management
  • Strong reporting capabilities
Cons
  • Limited industry-specific features
  • Potential customization complexity
  • Scalability concerns for large enterprises
  • Reliance on third-party add-ons
  • Potentially high ownership costs
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Oracle EBS is an integrated suite of business applications designed to automate core business processes across finance, supply chain, project management, and human resources. It's a comprehensive solution ideally suited for large and mid-sized enterprises seeking to streamline operations, improve efficiency, and gain insights into their business. Oracle EBS boasts a wide range of features, including robust financial management tools, advanced supply chain functionalities, collaborative project management capabilities, and comprehensive human resources modules. Users appreciate its scalability, flexibility, and powerful reporting and analytics capabilities. Pricing for Oracle EBS varies depending on the specific modules chosen, the number of users, and the size of the organization. Generally, it falls within a range of $100,000 to $1 million per year, with payment options including annual subscriptions and licensing fees. While user experiences can vary, Oracle EBS is known for its robust functionality, scalability, and ability to integrate with other applications. However, some users report challenges with the complexity of the system and the need for specialized expertise to implement and maintain it.

Pros
  • Scalable
  • Comprehensive
  • Robust
  • Integrates well
  • Powerful reporting
Cons
  • Complex
  • Expensive
  • Requires expertise
  • Not user-friendly
  • Limited customization
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Product Insights

  • Centralized Data: Dynamics 365 Business Central leans in to the essence of ERP software — data centralization. For example, the system’s contract management program maintains a shared database of customers and prospects that can be customized and filtered. The program also removes any duplicates found in the system, which is especially helpful when you have multiple people entering prospect information or liaising with customers. Customized dashboards and visualizations are also available for insights developed across your company. 
  • Accessibility: This software is available either on-premise or as a cloud-based ERP. If you opt to go with a cloud deployment, the solution will be accessible to your employees anytime and anywhere as long as an internet connection is available. This broadly increases the scope of where your employees can complete their duties and access pertinent information. 
  • Forecasting: Dynamics 365 Business Central contains forecasting tools that include the use of historical demand to estimate future demand. This is helpful because it can improve efficiency, reduce spoilage and improve the likelihood that you will be able to fulfill orders from customers. 
  • Simple Integration: As a Microsoft product, Dynamics 365 Business Central is well poised for integration. The software can work with programs such as Word and Excel and is also available across iOS, Android and Windows devices. Microsoft offers a wide variety of software solutions that can be connected to Dynamics 365 Business Central, such as Dynamics 365 for Sales. 
  • Collaboration: Dynamics 365 Business Central provides visibility and control over multiple production sites. This allows you to collaborate with employees located in that facility to determine benchmarks such as optimal inventory level. Additionally, because of Dynamics 365 Business Central’s availability as a cloud-based solution, it is easy for employees to collaborate on and access materials whether they are in a corporate office or at a production facility. 
  • Security: With this program, you can configure user access to different components of the software. For example, if you don’t want an account representative to have visualization of the payroll, you can limit the scope of a user’s access to the application. Disaster recovery tools also assist with security measures. 
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  • Streamlined Operations: Automate core business processes across finance, supply chain, project management, and human resources. Free up resources and improve overall efficiency.
  • Enhanced Visibility: Gain real-time insights into your business performance with powerful reporting and analytics. Make data-driven decisions and improve strategic planning.
  • Increased Agility: Adapt to changing market conditions and customer demands quickly and efficiently. Stay competitive in today's dynamic business environment.
  • Reduced Costs: Optimize resource allocation, eliminate redundant processes, and minimize errors. Improve your bottom line and achieve financial sustainability.
  • Improved Collaboration: Foster seamless communication and collaboration across departments. Break down silos and achieve better outcomes.
  • Enhanced Security: Protect your sensitive data with comprehensive security features and compliance tools. Ensure the integrity and confidentiality of your information.
  • Scalability: Grow your business without limitations. Easily accommodate expanding data volumes and increasing user requirements.
  • Integration: Connect seamlessly with other applications and systems to create a unified business ecosystem. Improve data flow and access information easily.
  • Improved Decision Making: Gain deeper insights into your business and make better-informed decisions. Drive growth and profitability.
  • Enhanced Customer Satisfaction: Deliver exceptional customer service with improved responsiveness and efficiency. Build stronger relationships and loyalty.
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  • Sales Order Management: Dynamics 365 Business Central’s sales order management module allows you to alter quantity available amounts based on posted invoices. You can also use the program to create prepayment invoices and to manage partial shipments. 
  • Analysis Reports: The analysis reports tool is based on helping decisionmakers within your company gain meaningful insights that will positively influence daily decisions. With this customizable tool, you can use factors such as customers, items and vendors to view information such as inventory turnover and customer behavior. You can also use this tool to more accurately pinpoint problems across your business that are creating bottlenecks or inefficiencies. 
  • General Ledger: Accounting and financial reporting tools are a commonly requested feature in ERP software. Dynamics 365 Business Central offers a general ledger in its base package that includes internal and external reporting tools, ability to export data in various formats, employee ledger entries, linking to external documents and reporting in your company’s preferred currency format. 
  • Requisition Management: Dynamics 365 Business Central’s Requisition Worksheet allows you to optimize your inventory based on factors such as predicted demand and material availability. You can also set minimum and maximum quantity levels to determine a reordering point in your manufacturing center. 
  • Multi-Site Functionality: With this software, you can track inventory levels across multiple distribution centers, warehouses, production plants, showrooms and more. You can also track inventory as it moves from different locations while accounting for its value during transit. 
  • Contact Management: The contact management feature allows you to input and maintain a list of your business contacts and prospects. The tool lets you know when duplicate contact information is entered, enables you to issue quotes or sales documents, allows for the categorization of people associated with a specific contact and segments people based on profiling questions. 
  • Optical Character Recognition (OCR): Dynamics 365 Business Central includes support for Kofax Invoice Capture Service (ICS) out of the box. This tool can take information from unstructured PDFs, extract it, and turn it into structured data. 
  • Currency Exchange Rates: This system allows you to update currency exchange rates as they shift. This can be done either manually or automatically. Dynamics 365 Business Central supports Yahoo and European Central Bank (ECB) currency feeds out of the box, but you can add other currencies to the tool using the currency exchange rates setup. 
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  • Order Management
    • Quoting: Access automatic quoting and approval protocols to increase sales and diminish cycle times. Generate and share quotes across multiple channels for easy collaboration. 
    • Trade Management: Craft budgets according to products, brands, clients, regions and categories. Superintend indirect sales and chargebacks. 
    • Sales Contracts: Detect risks or utilize corporate regulations by evaluating clause usages. Implement customizable bins for quick key contract searches. 
    • Proposals: Track client proposal histories easily. It supports several output formats, like RTF and PDF. 
  • Logistics
    • Inventory: Access discrete, process and spare part items in one centralized system. Merge with distributed execution solutions like third-party logistics providers and distributed warehouse platforms. 
    • Yard Management: Conduct dock scheduling, execute real-time trailer management and perform tool check-ins and outs. 
    • Warehouse Management: Utilize planned cross-docking, quality inspections, returns processing and more. 
    • Landed Cost Management: Divide charges according to weight, volume, quantity and value via the allocation engine. Work with numerous currencies and measurement units. 
  • Manufacturing
    • Configure to Order: Produce and upkeep assemble to order or pick to order methodologies intuitively. Strategize and govern intricate supply chain models and configurations. 
    • Master Production Scheduling: Employ what-if calculations to review unexpected order effects. Sort data buckets according to days, weeks, months or quarters. 
    • Quality: Orchestrate closed-loop corrective and preventative actions. Conduct quality management system audits. Utilize multimedia attachments. 
    • Flow Manufacturing: Sequence and planning skills to produce direct client orders. Sync component replacements for build-to-order or customized factors. 
  • Financials
    • Treasury: Leverage real-time position management and simplify in-house banking practices. 
    • Loans: Benchmark loan conditions according to program rules and govern numerous disbursements. Automate loan accounting and reporting and customize calendars to align with business goals. 
    • Credit Management: Add new data points, allocate rules-based analyst responsibilities and access more than 300 pre-set credit information points. 
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Product Ranking

#18

among all
ERP Software

#17

among all
ERP Software

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User Sentiment Summary

Good User Sentiment 366 reviews
Great User Sentiment 753 reviews
75%
of users recommend this product

Dynamics 365 Business Central has a 'good' User Satisfaction Rating of 75% when considering 366 user reviews from 4 recognized software review sites.

81%
of users recommend this product

Oracle EBS has a 'great' User Satisfaction Rating of 81% when considering 753 user reviews from 4 recognized software review sites.

3.6 (142)
3.6 (195)
3.7 (85)
4.3 (27)
4.3 (9)
4.0 (12)
3.9 (130)
4.2 (519)

Synopsis of User Ratings and Reviews

Easy to Learn: Precisely 53% of users say the system has a simple implementation process and helpful training materials.
Extensive Features: Features include BOM management, finance management, document management, reporting, search filters, accounting and other modules, according to 79% of users.
Intuitive Interface: Familiar layout and guided workflows simplify data entry and task completion for non-technical users.
Automated Processes: Reduce manual tasks and errors with automated workflows for finance, inventory, sales, and customer service.
Actionable Insights: Gain real-time visibility into business performance through comprehensive dashboards and reporting tools.
Powerful Integrations: Connect seamlessly with Microsoft 365, Power BI, and other popular business applications for a unified data ecosystem.
Cloud-based Scalability: Adapt to growth with a flexible cloud infrastructure that supports diverse user needs and data volumes.
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Comprehensive Functionality: Oracle EBS offers a wide range of integrated modules covering various business functions, eliminating the need for multiple disparate systems. This allows for streamlined operations, improved data consistency, and enhanced visibility across the organization.
Scalability and Performance: Oracle EBS is designed to handle large volumes of data and transactions, ensuring smooth operation for growing businesses. This allows users to scale their operations confidently without worrying about performance bottlenecks.
Security and Reliability: Oracle EBS boasts robust security features and a proven track record of reliability, providing peace of mind for businesses. This includes features like user access controls, data encryption, and disaster recovery capabilities.
Customization Options: Oracle EBS offers flexibility for customization through configuration, extensions, and development tools. This allows businesses to tailor the system to their specific needs and processes, leading to increased efficiency and productivity.
Large Community and Support: Oracle EBS benefits from a vast user community and extensive support resources. This includes online forums, knowledge base articles, and dedicated support teams. This allows users to find answers to their questions quickly and easily, and to access valuable insights and best practices from other users.
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User Interface: Of the users who discussed the interface, 46% said it was not intuitive and the layout is old-fashioned.
Glitchy Performance: Approximately 67% of users said the program's overall performance is slow and glitchy.
Industry Gaps: While strong for core ERP functions, may require additional add-ons or integrations for complex industry-specific needs like manufacturing or healthcare.
Customization Curve: While offering customization options, extensive modifications might require developer expertise, increasing costs and implementation time.
Large Enterprise Scalability: While cloud-based and scalable, very large enterprises with intricate operations might encounter limitations or require additional configuration.
Add-on Dependence: Fulfilling specific needs may rely on third-party add-ons, introducing potential compatibility and support challenges.
Cost Considerations: While offering subscription plans, total cost of ownership can be influenced by user licenses, customization needs, and add-on integrations.
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Initial Cost and Implementation: Oracle EBS comes with a high initial cost for licenses, hardware, and implementation. Additionally, implementation can be complex and time-consuming, requiring specialized expertise.
Technical Complexity: Oracle EBS is a complex system with a steep learning curve. This can be challenging for smaller businesses with limited IT resources, requiring training and potentially additional staff.
Limited Cloud Flexibility: While Oracle offers EBS on its cloud platform (OCI), it primarily caters to on-premise deployments. This may limit flexibility for businesses seeking a fully cloud-based solution.
Customization Challenges: While customizable, extending EBS functionality can be complex and require specialized developer expertise. This can add significant costs and ongoing maintenance overhead.
Vendor Lock-in: Using Oracle EBS can lead to vendor lock-in, as migrating to other systems can be expensive and difficult. This can limit flexibility and bargaining power for businesses.
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Users appreciated Dynamics 365 Business Central's user-friendly interface and automation capabilities, highlighting its ease of use even for non-technical personnel. The streamlined workflows and intuitive layout simplified data entry and task completion, especially compared to competitor solutions with steeper learning curves. The automated processes proved beneficial in eliminating manual work and errors, boosting efficiency in areas like finance, inventory, and customer service. However, some users pointed to limitations in industry-specific features compared to more specialized competitors like SAP Business One or Acumatica. While Business Central excels in core ERP functions, complex needs in manufacturing or healthcare might require additional add-ons or integrations, increasing complexity and potentially cost. Customization, while available, also presented a potential hurdle. While offering flexibility, extensive modifications could necessitate developer expertise, raising implementation time and costs compared to competitors with more drag-and-drop customization options. Business Central's cloud-based scalability was praised, accommodating growth and diverse user needs effectively. This stood out compared to some on-premise competitors with less flexibility. However, very large enterprises with intricate operations might encounter limitations or require additional configuration compared to solutions like Oracle NetSuite designed for such complexity. Overall, user reviews suggest Dynamics 365 Business Central shines for its user-friendliness, automation, and cloud-based scalability. However, limitations in industry-specific features and potential customization complexity compared to some competitors are important considerations, especially for niche businesses or large enterprises.

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User reviews of Oracle EBS paint a picture of a powerful, comprehensive ERP system with a steep learning curve and high cost. Many users praise its extensive functionality, scalability, and strong security features, noting that it eliminates the need for multiple disparate systems and enhances operational efficiency. They also appreciate its vast community and comprehensive support resources, offering quick answers to questions and valuable insights. However, some users criticize the initial cost and complex implementation process, highlighting the need for specialized expertise and significant resources. Others find the system overly complex and challenging to learn, particularly for smaller businesses with limited IT capabilities. Additionally, the limited cloud flexibility and vendor lock-in concerns raise questions about long-term scalability and cost control compared to alternative cloud-based solutions like SAP S/4HANA and Microsoft Dynamics 365. "Oracle EBS is a powerhouse of functionality, but it comes at a price," shared a user. "The initial investment is significant, and the implementation process is no walk in the park. However, once up and running, it streamlines operations and provides unparalleled visibility across the organization." Another user commented, "The learning curve for EBS is steep, but the vast community and support resources make it a manageable challenge. The ability to customize the system to our specific needs is invaluable." However, a user cautioned, "While EBS is a robust system, its complexity can be overwhelming for smaller businesses. Additionally, the limited cloud options and vendor lock-in raise concerns about future flexibility and cost feasibility." Overall, user reviews present Oracle EBS as a powerful solution for large organizations that can afford the upfront investment and have the resources to manage its complexity. However, its strengths are balanced by significant challenges, prompting careful consideration of alternative options, especially for smaller businesses and those seeking a more cloud-native approach.

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