Dolibarr vs BisTrack

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Our analysts compared Dolibarr vs BisTrack based on data from our 400+ point analysis of ERP Software, user reviews and our own crowdsourced data from our free software selection platform.

BisTrack Software Tool

Product Basics

Dolibarr is a suite of open-source tools for foundations, freelancers and organizations of all sizes. It has a few thousand developers, translators, users and testers who work on the project. Since it is open source, it has a large user base that consistently provides feedback to help improve the product as a whole. It can be used as a standalone local application or online on a dedicated or virtual machine that can be accessed from anywhere at any time.

Its features include product and stock management, human relationship, billing and finance, marketing and more. It is available in multiple variations and supports operating systems like Mac, Linux, Windows and auto-installer packages.
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BisTrack serves building material suppliers, distributors and metal service facilities. It offers swift open order, order history and payment history access. Merge KPI dashboards for manager and owner assessments.

Top features include sales management, financial management, customer management, eCommerce, mobility and analytics. It offers 24/7 quote, order and billing access for contractors. Garner delivery proofs and supervises critical metrics.
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Product Assistance

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Product Insights

  • Maintain Prospects and Customer Details: Dolibarr lets users create customer or prospect records by adding their personal information to the database. It also helps create alternative contacts for every prospect and displays the status and potential of the opportunity. Users can also create and convert commercial proposals, quotes, sales orders and follow up with customers and prospects.  
  • Customization: Users can set up features according to their needs and choose from options like marketing, sales, manufacturing, human resources, accounting, logistics, invoicing, stock and more.  
  • Avoid Double Entries: The integrated features, even without any customization, help users avoid double entry and cut down on human error.  
  • Easy Upgrades: Upgrades to new versions are a part of the development process, making it easy for users to upgrade to the latest version easily without any data loss.  
  • Open Source: One of the biggest benefits of Dolibarr is that it has no cost of entry thanks to its open-source model. This allows thousands of end users, testers and developers to work on projects, provide feedback and help Dolibarr continually innovate.  
  • User-Friendly: Since the open-source model has a large end-user base, the platform gets a lot of contribution and feedback. This helps users make Dolibarr user friendly.  
  • Available on All Platforms: It is available as an auto-installer package, which does not require any coding or technical knowledge to install. It is also available as a standard distribution that is compatible with all the operating systems and PHP architecture. It is available as an on-premise and SaaS system.  
  • Partners: Its open-source environment creates an ecosystem of partners who can assist users with customized features.  
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  • Implement Role-Based Dashboards: Utilize role-based metrics and time-sensitive data to boost employee focus and productivity. 
  • Showcase Expenditures: Access essential fees to exhibit retail and bargained client segment costs in real time to avoid assumptions. 
  • Rapid Inventory Counting: Count stock items and available merchandise digitally and in real time to avoid manual auditing and human errors. 
  • Prompt Delivery Notifications: Receive swift notifications when clients make payments for better awareness. 
  • Construct Gear for Different Purposes: Develop component, product and protocol kits to manage expenses and facilitate tracking. 
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  • Point of Sale Interface: Dolibarr supports a point of sale interface for restaurants, traditional shops and bars. The drag-and-drop interface helps users define tables, floors and rooms. Invoices and orders can be assigned to a table, and it supports automatic stock updates and a touchscreen POS.  
  • Double Entry Accounting: Dolibarr can set up accounts and dispatch data like salaries, products, expense reports, purchases and sales in ledger tables. Users can define or set up their own chart of accounts.  
  • APIs and Hooks: It allows users to integrate their ERP with other applications using hooks, triggers or APIs. It lets users adjust Dolibarr to suit their specific needs. Users can execute their own code every time an event occurs by adding trigger code. It also has an embedded API explorer tool to generate URLs or test APIs.  
  • Timesheets: Dolibarr offers numerous ways to enter details into timesheets, like week, day or month grid. It can also import information from projects and specific tasks.  
  • Market Place: One of its most unique features is its marketplace for extensible applications that help match the scale of users’ growth. It centralizes hundreds of add-ons to extend the functionality of every specific need. Users don’t need coding experience thanks to the included module builder assistant.  
  • Orders: Dolibarr helps users manage supplier and customer orders. Users can manage their product stock and workflow orders according to preset rules.  
  • Expense Reports: Dolibarr allows users to define expense types in dictionaries for accurate statistics. If users integrate the accounting module, they will automatically be able to dispatch all expenses to a different account. Managers can find, approve, validate or refuse expenses.  
  • Bank Reconciliation: This feature helps users detect typing errors or missing details during payment recording. Reconciliation of bank accounts can be made from the same grid and users can search through multiple lines at once by using filters.  
  • Billing & Payments: Users can create invoices, down payments and credit notes from scratch. They can also generate report invoices from proposals, orders, contracts and interventions. Users may include full content or predefined products manually.  
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  • Inventory Management: Provides real-time tracking of inventory levels, helping businesses maintain optimal stock levels and reduce carrying costs.
  • Order Processing: Streamlines the order entry process with automated workflows, ensuring accuracy and efficiency from order creation to fulfillment.
  • Customer Relationship Management (CRM): Integrates customer data and interactions, enabling personalized service and targeted marketing efforts.
  • Financial Management: Offers comprehensive financial tools, including accounts payable, accounts receivable, and general ledger functionalities, to manage company finances effectively.
  • Reporting and Analytics: Delivers robust reporting capabilities with customizable dashboards and real-time data insights to support informed decision-making.
  • Mobile Access: Allows users to access key functionalities from mobile devices, facilitating remote work and on-the-go management.
  • Supplier Management: Enhances supplier relationships by providing tools for tracking supplier performance, managing contracts, and optimizing procurement processes.
  • Sales Management: Supports the sales process with features like quote generation, sales order tracking, and customer history analysis.
  • Warehouse Management: Improves warehouse operations with tools for managing stock locations, picking, packing, and shipping processes.
  • Point of Sale (POS): Integrates POS systems for seamless retail transactions, inventory updates, and customer data synchronization.
  • Job and Project Management: Facilitates project planning, tracking, and costing, ensuring projects are completed on time and within budget.
  • EDI Integration: Supports Electronic Data Interchange (EDI) for efficient and accurate exchange of business documents with trading partners.
  • Document Management: Centralizes document storage and retrieval, making it easy to manage and access important business documents.
  • Security and Compliance: Ensures data security and regulatory compliance with robust access controls and audit trails.
  • Customization and Scalability: Offers flexible customization options to tailor the system to specific business needs and scalable architecture to support growth.
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Product Ranking

#68

among all
ERP Software

#120

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ERP Software

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User Sentiment Summary

Excellent User Sentiment 184 reviews
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90%
of users recommend this product

Dolibarr has a 'excellent' User Satisfaction Rating of 90% when considering 184 user reviews from 2 recognized software review sites.

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4.5 (90)
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4.5 (94)
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Awards

Dolibarr stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

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Synopsis of User Ratings and Reviews

Cost-Effective: Many users appreciate that Dolibarr is a free and open-source ERP, making it a budget-friendly option compared to proprietary solutions.
Modular Design: Users value the flexibility of enabling only the modules they need, such as sales, CRM, or invoicing, allowing them to tailor the system to their specific requirements.
Active Community: A vibrant community of users and developers provides support, resources, and a collaborative environment for troubleshooting and knowledge sharing.
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Data Customization: Users can tailor data searches, reports, and dashboards to fit their specific needs.
Real-Time Insights: The software provides real-time insights into business performance, allowing for better decision-making.
Document Scanning: BisTrack allows users to scan and attach documents to orders, improving organization and accessibility.
Inventory Tracking: The platform excels at tracking inventory turns and provides a comprehensive view of product movement.
Order Management: BisTrack keeps all order-related information centralized and easily accessible, streamlining order processing.
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Steep Learning Curve: Dolibarr's interface can be overwhelming for new users due to its extensive features and complex configuration options. This can lead to a longer onboarding process and frustration for users who are accustomed to more intuitive ERP systems.
Limited Support: While Dolibarr has an active community forum and documentation, it lacks official customer support channels. This can be a challenge for businesses that require timely assistance with technical issues or have complex implementation needs.
Customization Challenges: Although Dolibarr is open-source and allows for customization, modifying the core code or extending functionality can be difficult for users without advanced technical skills. This can limit the ability to tailor the system to specific business requirements.
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Performance Issues: Users experience slowdowns when multiple users perform actions like posting invoices concurrently.
Integration Challenges: While BisTrack integrates with other software, its complexity can lead to errors, demanding experienced users for troubleshooting.
Slow Search Functionality: Searching for information within BisTrack, especially with large data volumes, can be slow and inefficient.
Customer Support Delays: Users report slow response times from BisTrack customer support, causing delays in issue resolution.
User Interface Issues: The user interface is considered outdated and clunky, with issues like difficulty in reprinting statements.
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Is Dolibarr all it's dolled up to be? One user, with over 10 years in IT, raves about Dolibarr's comprehensive features, particularly for small to medium-sized businesses. They highlight its robust nature and simplicity, emphasizing its value in boosting business operations. The user also appreciates the availability of numerous affordable modules that provide flexibility for various businesses. However, they suggest that the interface could be more intuitive and the workflow more proactive. Another user, focusing on its open-source nature, praises Dolibarr's modular approach, allowing users to run only necessary modules. They see it as a developer's dream, especially for creating customized solutions like GST modules for specific markets. However, they note that while it meets basic ERP needs, achieving feature-rich compliance with regional regulations might require code tweaking and customization. Dolibarr seems best suited for tech-savvy small and medium businesses comfortable with some level of customization. Its open-source nature and modular design allow for tailoring the system to specific needs, a major advantage over less flexible ERP solutions like Peachtree. However, businesses seeking a ready-to-go, feature-rich system for immediate compliance with regional regulations might find Dolibarr requiring more effort than anticipated.

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User reviews from the last year reveal a mixed bag. While BisTrack may not be winning any popularity contests, it does offer some notable strengths. Users have highlighted its ability to efficiently manage large data volumes and its seamless integration with other software, particularly Microsoft Dynamics GP for comprehensive dashboard reporting. For instance, one user praised BisTrack for streamlining their three-way matching process, making it a "much more seamless part of the overall operation." However, BisTrack also has its fair share of drawbacks. Users have reported performance hiccups when multiple users try to post invoices at the same time. The software's integration with other systems, while generally considered a plus, can sometimes lead to errors that require skilled personnel to troubleshoot. Additionally, some users have expressed frustration with slow search speeds when dealing with large datasets and a less-than-ideal user interface. BisTrack's strength lies in its industry-specific functionality, making it a good fit for businesses in the lumber and building materials sector. Its ability to handle the complexities of this industry, coupled with its robust reporting and analytics features, provides users with valuable insights into their business operations. However, its technical glitches and less-than-stellar customer support might give some potential users pause. Ultimately, BisTrack seems best suited for mid-to-large-sized building material suppliers and distributors who can dedicate the necessary IT resources to maximize its potential and navigate its quirks.

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