Celerity LLC vs McKesson EMR

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Our analysts compared Celerity LLC vs McKesson EMR based on data from our 400+ point analysis of EMR Software, user reviews and our own crowdsourced data from our free software selection platform.

Celerity LLC Software Tool
McKesson EMR Software Tool

Product Basics

Celerity LLC's CAM, is a cloud-based solution exclusively designed for mental and behavioral health and substance abuse practices in the US. It has separate dashboards for addiction treatment, behavioral and mental health practitioners.

It has a full-service billing module that is user-friendly and has intuitive inclusions that result in better care. It has clean claims submission and follow-up processes to ensure payment. It can be easily integrated and deployed. It is HIPAA, JCAHO, CARF and other state agency regulation compliant.
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McKesson EMR focuses on improving care in every setting — one practice and one patient at a time. Partnering with biopharma companies, care providers, pharmacies, manufacturers and more, this solution helps to provide patients with the proper health services, products, and medicine they need.

With more than 20 years of experience in relation to medical software and nearly 80,000 employees, this system is used by a variety of health organizations to manage their operations and increase revenue. From pharmacy services to solutions for specialty practices, this solution offers a wide range of features and tools to help out your health facility.
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Product Insights

  • Eliminates Double-Entries: It has a one-write system that helps remove double-entries entered by mistake by asking questions.  
  • Review Treatment Plan Updates: It reviews psychosocial and treatment plan updates.  
  • Pre-Populated Records: It integrates discharge summaries and planning sections and pre-populates them from goals, diagnoses and number of sessions.  
  • Automated Processes: It automates processes such as billing validations and group scheduling.  
  • Easy to Use: It has the same top menu bar for all of its sections, making it easy for those with limited computer skills to make entries.  
  • Electronic Signatures: Patients can sign any e-document in their chart directly.  
  • Integrated Scheduling: CAM by Celerity LLC schedules clients and highlights their daily schedule with color codes.  
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  • Flexibility: McKesson EMR is suitable for healthcare organizations of every size. Specialties like oncology, rheumatology, gastroenterology, ophthalmology and neurology are all supported and can be customized to the EMR. 
  • Save Money: With Onmark specialty group purchasing, members can get the best possible pricing on drug purchases. Facilities can save money on therapeutic options like oncology, rheumatology, gastroenterology, neurology and more specialties.
  • Pharmaceutical Distribution: Your health organization has access to a vast list of prescription and OTC medications and other pharmaceutical products. These include brand name and generic drugs, specialty drugs for physician practices, vaccines and more. 
  • Manage Inventory: All of your health facility’s inventory can be tracked using McKesson. The use of specialty equipment can be managed while the amount prescription and OTC drugs can be viewed and alert users when something is running low or needs to be replaced. 
  • Patient Experience: Aside from getting in and out of the doctor’s office faster, patients receive greater care and treatment. Patients can communicate with their physicians and view lab results online. 
  • Secure Information: Storing a patient’s medical information on McKesson’s servers rather than in physical filing cabinets protects sensitive data. Only certain users are permitted access to a patient’s file. 
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  • Pre-Installed Rules: It has pre-installed rules that help practices maintain complete control of service limitations. It alerts staff when services are scheduled beyond allowable guidelines and claims are submitted with exceeded submissions. When minimum time prerequisites are met, it ensures that IOP services are billed correctly.  
  • ChartView Interface: Chart interface is intuitive, and it allows physicians to access, edit or add records in a patient’s chart in one dashboard.  
  • Lab Interface: Its lab interface increases operational efficiency by streamlining and automating workflows. It eliminates the need to maintain information manually.  
  • E-Prescribing: It supports computer-based electronic transmission, generation and filling out of medical prescriptions.  
  • Golden Thread: The system connects identified problems while assessing treatment plans and links goals from progress notes to treatment plans.  
  • Document Manager: It uploads documents and attaches them to the patient’s chart.  
  • Integrated Report Writer: Linked to all fields within company records, allowing users to create any type of report they want.  
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  • Infusion Management: McKesson’s intraFUSION tool allows practitioners to provide higher quality care and improve patient outcomes with increased patient compliance. Over 20 core therapies for outpatient treatment are offered with intraFUSION. Additionally, its transparent drug purchasing allows you to get the lowest drug pricing possible, while bringing up any discounts you may benefit from. 
  • In-Office Drug Dispensing: With self-administered medication dispensing, practitioners have more control over the treatment process. Physicians can dispense oral and self-injectable medications at the point of care, making it very convenient for patients. 
  • Patient Management: McKesson allows physicians to chart and document patient information that can be accessed whenever, wherever. Clinicians can easily pull up a patient’s history, demographics, diagnoses, allergies, medication and more electronically.  
  • Claims Reimbursement: McKesson handles nearly every aspect of the billing and payment process. Insurance providers are automatically verified and claims are looked over and scrubbed of any errors which could lead to delayed reimbursement. McKesson lets you get paid faster without missing out on revenue to unfinished claims. 
  • Value-Based Care: This feature enhances your facility’s care with aid from business advisors. These advisors help you by evaluating clinical and operational readiness, developing customized action plans, recommending negotiation strategies, providing education and more. 
  • Business Consulting: McKesson helps health organizations with strategic planning, project management, technological integration and more to improve financial results. McKesson also provides revenue cycle analytics and customized education courses to improve accuracy and productivity. 
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Product Ranking

#33

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EMR Software

#34

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EMR Software

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User Sentiment Summary

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Fair User Sentiment 24 reviews
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69%
of users recommend this product

McKesson EMR has a 'fair' User Satisfaction Rating of 69% when considering 24 user reviews from 2 recognized software review sites.

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3.5 (20)
n/a
3.1 (4)

Synopsis of User Ratings and Reviews

System Performance: As practices grow, users have reported the system slowing down, encountering "long running scripts", and experiencing limitations in functionality.
Technical Support and Bug Resolution: Users have expressed dissatisfaction with the responsiveness of customer support, particularly regarding addressing software bugs and system glitches, impacting productivity and causing disruptions in workflow.
Cost-Benefit Ratio: Some users have found the software to be expensive relative to the features and functionality provided, especially when encountering persistent system issues that hinder their daily operations.
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Easy to Use: McKesson EMR is praised for its intuitive interface, making it easy for users to navigate and find the information they need. Users appreciate the straightforward design and clear labeling, which helps them quickly access patient charts, order tests, and document notes.
Comprehensive Features: McKesson EMR offers a wide range of features that cater to various medical specialties. Users appreciate the robust functionality, including electronic prescribing, patient portal integration, and robust reporting capabilities. This comprehensive suite of tools helps streamline workflows and improve patient care.
Strong Support: McKesson provides excellent customer support, ensuring users have access to assistance when needed. Users appreciate the responsive and knowledgeable support team, which helps them resolve issues quickly and efficiently. This reliable support system provides peace of mind and ensures a smooth user experience.
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User-Friendly Interface: The system is easy to navigate, making it accessible for users with varying levels of technical expertise.
Comprehensive Features: Includes patient scheduling, billing, and clinical documentation, covering a wide range of EMR needs.
Reliable Customer Support: Users appreciate the responsive and helpful customer service team.
Efficiency in Management: Streamlines the management of electronic medical records, enhancing overall operational efficiency.
Ease of Navigation: The intuitive design allows for quick access to necessary functions, reducing the learning curve.
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Slow Performance: Users frequently report slow loading times and lag, which can be frustrating and impact workflow efficiency. For example, some users have described the system as "sluggish" and "unresponsive," particularly during peak hours.
Limited Customization: The system's lack of flexibility can make it difficult to tailor the software to specific practice needs. For instance, some users have expressed dissatisfaction with the limited options for customizing workflows and reports.
Steep Learning Curve: McKesson EMR can be challenging to learn, especially for new users. The interface can be complex and require significant training, which can lead to frustration and decreased productivity.
Technical Support Issues: Users have reported difficulties getting timely and effective support from McKesson. Some have described the support process as "unresponsive" and "unhelpful," which can be a major concern for practices relying on the system.
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How can Celerity LLC help your practice gain momentum? Celerity LLC's EMR software has garnered largely positive reviews from users over the past year, particularly for its user-friendly interface and comprehensive features. Users rave about the system's intuitive design, which simplifies complex tasks such as scheduling and billing. The software's robust clinical documentation capabilities, including customizable templates, have also received praise for streamlining workflows and improving efficiency. However, some users have reported occasional slowdowns and a desire for more customization options. For instance, one user noted that generating reports could be faster. Despite these minor drawbacks, Celerity LLC's EMR software is a top contender for healthcare providers, especially those specializing in behavioral health. Its ability to manage IOP services and service rule management, coupled with its strong reputation for clean claims submission, makes it a valuable asset for practices aiming to enhance patient care and optimize revenue cycle management.

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Is McKesson EMR the real deal or just a McKesson mess? User reviews paint a mixed picture of the software, with some praising its ease of use and integration capabilities, while others lament its shortcomings and lack of innovation. McKesson EMR's user-friendly interface is a major selling point, with users consistently highlighting its intuitive design and ease of navigation. The software's seamless integration with practice management software is another key strength, streamlining workflows and reducing administrative burden. However, users have expressed concerns about the software's limited functionality and lack of advanced features, particularly when compared to competitors like Epic and Cerner. Some users have also reported issues with the software's stability and reliability, citing frequent glitches and slow performance. McKesson EMR is best suited for smaller practices that prioritize ease of use and integration over advanced functionality. The software's user-friendly interface and seamless integration with practice management software make it a good choice for practices that are new to EMR or have limited IT resources. However, larger practices or those with complex needs may find the software's limited functionality and lack of innovation to be a major drawback.

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