Netsmart vs Amazing Charts

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Our analysts compared Netsmart vs Amazing Charts based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Netsmart Software Tool
Amazing Charts Software Tool

Product Basics

Netsmart provides healthcare-centered technology to doctors, nurses, technicians, caseworkers and administrators. It helps clinicians and therapists track patient health records and manage caseloads for patients using public health services. Because it’s cloud-based, it’s got low system requirements, which keep it agile. It also has an Android and Windows implementation for field users specializing in behavioral health.

The company offers a single, “Integrated Care” model, meaning all of its mental and behavioral health offerings are grouped up into a single tech suite, which can funnel a patient from entry to recovery.
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Amazing Charts EHR Software is a cloud-based electronic health record (EHR) system designed for small to mid-sized medical practices. It offers a comprehensive suite of features to streamline clinical workflows, improve patient care, and enhance practice efficiency. With its user-friendly interface and customizable templates, Amazing Charts is well-suited for practices seeking a cost-effective and easy-to-use EHR solution.

Key benefits of Amazing Charts include its robust charting capabilities, automated billing processes, and secure patient portal. Its popular features encompass e-prescribing, patient scheduling, and telehealth integration. User experiences highlight its intuitive design, seamless data entry, and exceptional customer support. Compared to similar products, Amazing Charts stands out for its affordability, customizable options, and ongoing updates based on user feedback.

Pricing considerations for Amazing Charts vary based on practice size and subscription plan. It offers a tiered pricing structure with monthly or annual payment options, making it accessible to practices with diverse budgets.

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$500 Monthly
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$109 Monthly
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Product Insights

  • Improve Patient Outcomes: With more accurate diagnosis and up-to-date patient records comes better patient outcomes. Meaning you can not only better treat patients but keep them returning time after time for new treatments or follow-ups. 
  • Grow Your Practice: A suite of administration features like billing, scheduling and practice administrative tools provide efficient ways to code medical diagnoses for billing and room physicians with the right patients and tools. You can keep patients coming through your practice doors by scheduling follow ups and providing superior quality of care. 
  • Code Diagnoses Easily: Administrators can easily (and often automatically) code diagnosis for billing cycles, and check for coverage under several healthcare institutions, such as Medicare and Medicaid. 
  • Better Record Keeping: Netsmart’s suite of EHR and EMR products turn patient records and healthcare data into portable, actionable documents. Physicians can assess patients quicker, and keep more up-to-date records. 
  • Full Services Suite: Modular or bundled together, you’ll have access to a suite of professional services like IT management, consulting, training, hosting and revenue management. 
  • Process Claims Quickly: The software’s billing and processing features enable you read codes, process Medicare and Medicaid bills and more. 
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  • Maintain Compliance: Compliance in the health IT space is an absolute must for clinics. Amazing Charts comes certified to meet Meaningful Use and HIPAA standards. 
  • Generate Revenue: More satisfied patients means they return more often for visits or procedures. With sophisticated EHR software, you’ll always be able to meet the needs of your clientele and have the most accurate picture of their health/operations for billing purposes. 
  • Keep Patients Coming Back: You’ll earn a patient's business by streamlining your charting, billing and scheduling process. The software makes it easy to schedule follow-ups, checkups and critical procedures, turning patients into repeat customers. 
  • Involve Patients in Their Healthcare: Amazing Charts EHR gives you access to patient portals, which can put patients in control of their records, as well as their own healthcare needs. 
  • Ramp up Efficiency: You’ll be able to do away with the old pen-and-paper systems that many practices still use. With Amazing Charts EHR, you can ingest patient data from outside agencies, and contribute easily to a compliant, portable record of patient health. Doctor’s can utilize the software’s numerous efficiency features to streamline their workflow. 
  • Hinder Clinician Burnout: Clinicians burning out from the stress of work can cost your business thousands. EHR software takes the stress out of their workflow and easily connects them to their administrative and support staff. 
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  • Behavioral Health Tools: As populations become more aware of their mental and behavioral health needs, Netsmart’s fully-featured set of behavioral health products can supplement a variety of fractured systems. They come with standard features like notes, charting and coding, as well as advanced features like psychiatric care and case coordination. 
  • Psychiatric Notes: The product comes with preformatted psychiatric and behavioral health notes to better treat their clients. 
  • Case Coordination: Netsmart is built to assist behavioral health specialists — especially caseworkers. It’s got tools for tracking clients, managing budgets and storing important clinical documentation. 
  • Claims Processing: You can easily process Medicare and Medicaid bills and more. 
  • Outcome Tracking: With Netsmart, you can track key outcomes as they relate to patient health, scheduling and billing. This gives you a high-level overview of your practice. 
  • Easily Shareable Data: You can easily transfer customer data from medical charts to behavioral health software and beyond. 
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  • Meaningful Use Certified: You can take advantage of government incentives for meaningful use of EHR products because Amazing Charts EHR is certified to meet modern compliance standards. 
  • E-Prescribing: You can automatically send prescriptions off to pharmacies, as well as check for drug interactions. The technology is powered by NewCrop, which is a SureScript certified solution. 
  • Voice-to-Text: The product is certified to take advantage of Dragon’s Naturally Speaking software, which means clinicians can enter information on-the-fly. 
  • Centralized Data: All of your important data points and screens are available from a single dashboard. This dashboard also allows users to tab through patient information (such as demographics, diagnoses, history, visits, summaries etc). 
  • Flexible Deployment: You can deploy Amazing Charts EHR anywhere — from the cloud to on-premise. If you opt for their “Amazing Charts in The Cloud” plan, the company will take care of maintenance and troubleshooting for you. They’ll also provide 24/7 access, pre-configured dashboards, remote scanning and printing and device-agnostic access all without needing a VPN. 
  • Templates: The software comes preloaded with hundreds of useful clinical templates, designed to reduce redundancy and streamline clinical processes. 
  • Patient Portal: The patient portal feature lets you increase the level of interaction you have with your clients in and out of the clinic. The app’s patient portals come with features like electronic messaging, educational content, visit summaries, test results and more. 
  • Annual Support: With Amazing Charts, you get a full support suite, as well as automatic updates to the product, its databases and its e-prescribing features. 
  • Reporting: The product’s reporting suite is robust and offers important queries, dashboards and more. They also allow you to build your own queries with a custom builder. 
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Product Ranking

#55

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EHR Software

#73

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EHR Software

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User Sentiment Summary

Good User Sentiment 65 reviews
Good User Sentiment 93 reviews
73%
of users recommend this product

Netsmart has a 'good' User Satisfaction Rating of 73% when considering 65 user reviews from 2 recognized software review sites.

74%
of users recommend this product

Amazing Charts has a 'good' User Satisfaction Rating of 74% when considering 93 user reviews from 3 recognized software review sites.

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3.5 (1)
3.4 (50)
4.2 (3)
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3.7 (89)
4.4 (15)
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Synopsis of User Ratings and Reviews

Improved Efficiency and Productivity: Netsmart's EHR streamlines workflows, automates tasks, and reduces paperwork, allowing healthcare providers to focus more on patient care and less on administrative duties. The system's user-friendly interface and intuitive design contribute to a smoother user experience, further enhancing efficiency.
Enhanced Patient Care and Safety: Netsmart's EHR promotes better patient care by providing healthcare professionals with easy access to comprehensive patient information, including medical history, medications, allergies, and lab results. This readily available data supports informed decision-making, reduces the risk of errors, and ultimately leads to improved patient outcomes.
Data-Driven Insights and Reporting: Netsmart's EHR offers robust reporting and analytics capabilities, enabling healthcare organizations to gain valuable insights into their operations, identify trends, and make data-driven decisions to improve care quality and efficiency. The system's reporting tools help track key performance indicators, monitor patient progress, and measure the effectiveness of treatment plans.
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User-Friendly Interface: Amazing Charts' intuitive design makes it easy to navigate and find the information you need quickly.
Customization Options: Tailoring the software to your specific needs with customizable templates, fields, and reports.
Efficient Documentation: Streamlined documentation tools, such as pre-populated templates and auto-populated fields, save time and reduce errors.
Comprehensive Patient Management: Manage patient demographics, medical history, appointments, and more, all in one central location.
Interoperability: Connect with other healthcare systems and devices to exchange patient information seamlessly.
Robust Reporting: Generate detailed reports on patient data, clinical outcomes, and financial performance.
Exceptional Customer Support: Receive prompt and helpful assistance from Amazing Charts' knowledgeable support team.
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Usability Issues: Some users find the system's interface to be cumbersome and counterintuitive, leading to a steep learning curve and decreased efficiency.
Technical Problems: Users have reported experiencing frequent glitches, errors, and system crashes, which can disrupt workflows and compromise patient care.
Customer Support: Getting timely and effective assistance from Netsmart's customer support can be challenging, leaving users frustrated and without solutions when they encounter issues.
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Steep Learning Curve: Many users find Amazing Charts' interface complex and difficult to navigate, requiring extensive training and support.
Limited Customization: Users have reported feeling restricted in their ability to customize the software to meet their specific workflow and documentation needs.
Slow Performance: Some users have experienced performance issues, including slow loading times and system crashes, which can impact efficiency.
Inconsistent Support: Users have raised concerns about the quality and responsiveness of Amazing Charts' technical support, affecting issue resolution time.
Lack of Advanced Features: Compared to other EHR systems, Amazing Charts may fall short in offering certain advanced features, such as robust reporting tools and integrated patient portals.
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Netsmart's software suite has sparked a range of opinions among users in the healthcare industry. While some appreciate its comprehensive features and ability to streamline complex workflows, others find its interface cumbersome and point to occasional technical glitches. A notable strength lies in its robust data analytics capabilities, empowering healthcare providers to gain valuable insights into patient populations and treatment outcomes. However, the learning curve associated with mastering the software's intricacies can be steep, particularly for those transitioning from other electronic health record (EHR) systems. Netsmart distinguishes itself by catering specifically to the behavioral health sector, offering specialized tools for managing mental health records, substance abuse treatment, and intellectual and developmental disabilities services. This focus on a niche market allows for a more tailored approach compared to broader EHR solutions. Ultimately, Netsmart appears best suited for larger behavioral health organizations with the resources to invest in training and implementation. Its extensive features and data-driven approach can significantly benefit such organizations, but smaller practices may find it overwhelming or cost-prohibitive.

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Amazing Charts has been praised for its customizable templates, user-friendly interface, and robust reporting capabilities. Users find its customizable templates particularly helpful for streamlining documentation and improving efficiency. The intuitive interface makes it easy for clinicians to navigate and access patient information quickly. Additionally, Amazing Charts' reporting capabilities provide valuable insights into practice performance and patient outcomes, enabling data-driven decision-making. In comparison to other EHR software, Amazing Charts stands out for its flexibility and adaptability. Its customizable templates allow users to tailor the software to their specific needs, ensuring a seamless fit with their workflows. Moreover, Amazing Charts' open architecture enables seamless integration with other systems, such as practice management software and patient portals. This integration eliminates data silos and improves communication and collaboration within the practice. Amazing Charts is particularly well-suited for small to medium-sized practices that prioritize customization, ease of use, and data-driven insights. Its customizable templates and user-friendly interface empower clinicians to streamline documentation and improve efficiency, while its robust reporting capabilities provide valuable insights into practice performance and patient outcomes.

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