Home > EHR Software > CureMD > CureMD vs EpicCare

CureMD vs EpicCare

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Our analysts compared CureMD vs EpicCare based on data from our 400+ point analysis of EHR Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
CureMD Software Tool
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EpicCare Software Tool
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Product Basics

Analyst Rating

77 Detailed Analysis

User Sentiment

Good User Sentiment (124 Reviews)

Analyst Rating

79 Detailed Analysis

User Sentiment

Great User Sentiment (1148 Reviews)

CureMD is a comprehensive healthcare software designed to streamline the operations of medical practices through its electronic health records (EHR), practice management, and medical billing functionalities. It is particularly well-suited for healthcare providers looking for an all-in-one solution to manage patient records, appointments, billing, and reporting. One of the key benefits of CureMD is its ability to enhance clinical workflows, improve patient care, and ensure compliance with healthcare regulations. Among its popular features are customizable templates, e-prescribing, and interoperability that facilitate seamless information exchange. When compared to similar products, users often highlight CureMD's user-friendly interface and responsive customer support. However, experiences can vary, with some users pointing out a learning curve. Pricing for CureMD is typically structured on a per provider basis, with payment frequencies varying, making it important for potential users to consider their budget and specific needs when evaluating the software.

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EpicCare is an ambulatory solution which allows physicians to chronicle a patient’s healthcare over time. Health organizations all over the world use it to manage a handful of their daily operations, from appointment scheduling to billing and payment. It's got modules for just about every need. From clinical trials to a mobile application to analytics, it goes above and beyond portable medical records.

Healthcare facilities using it have noticed improvements in their physicians’ efficiency and productivity as well as an increase in overall revenue. In turn, practices are able to increase their daily traffic without compromising the quality of patient treatment. Clinicians especially will notice an increase in workflow efficiency.
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$195/Provider, Monthly
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$10,000 Annually, Quote-based
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Windows
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Chromebook
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On-Premise
Mobile
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Mobile

Product Assistance

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In Person
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Documentation
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Email
Phone
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Knowledge Base
24/7 Live Support
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Knowledge Base
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Product Insights

  • Fewer Errors: Chart and document medical data electronically for fewer mistakes caused by human error. Eliminate any legibility of handwriting issues which might cause an incorrect diagnosis.
  • More Accurate Treatment: Keep track of a patient’s entire medical history to ensure more accurate and effective healthcare with fewer documentation errors.
  • Increased Productivity and Efficiency: Access a patient’s information with one quick search. Combined with fewer errors and more accurate treatment, this enables an increase in daily traffic and the quality of healthcare.
  • Security of Information: Store sensitive medical information and avoid the risk of it being misplaced, destroyed or tampered with. Different access levels can be assigned to assure nobody has access to private information or information they don’t need.
  • Increased Communication: View medical history and communicate with patients in real time on a mobile device to provide more effective treatment on the go.
  • Stay Compliant: Avoid fines and secure customer data by complying with modern standards and security practices like MIPS, MACRA and HIPPA.
  • Advanced Specialties: Users catering to specialities such as allergy, ambulatory surgery, behavioral health, cardiology, dermatology, endocrinology and many others can stay agile and compliant.
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  • Fewer Errors: In the past, medical information had to be documented, by hand, on paper. This form of documentation was prone to handwriting and legibility errors, which could eventually lead to a patient receiving improper treatment. Recording patient information electronically reduces the amount of human mistakes and assures unambiguous patient information.
  • More Accurate Treatment: With EpicCare EMR, physicians are able to access a patient’s entire medical history at their fingertips. With fewer documentation errors, more accurate diagnosis and treatment can be provided the first time around. Additionally, health analytics provided by the EMR can help recognize health patterns and recommend appropriate treatment.
  • Clinical Support: Epic provides screens, workflows, specialty applications, predictive analytics, and embedded decision support tools to support clinical practice. It also facilitates the recruitment of study participants for independent research and allows users to incorporate their findings into clinical care.
  • Patient Experience: Patients can use EpicCare EMR to schedule appointments, pre-register, communicate with their physicians and more. Patients and doctors are able to collaborate on custom/personalized treatment plans to help monitor and track their health.
  • Mobility: Both patients and physicians are able to access EpicCare EMR using their phone, tablet or even Apple watch. Patients can schedule appointments and receive notifications while physicians are able to monitor a patient’s treatment remotely
  • Security of Information: By storing medical information electronically rather than physically, you can rest assured that sensitive documents are secure. EpicCare EMR allows for multiple levels of access, making it so that only those who need a patient's information are allowed access. Health facilities no longer run the risk of losing medical documents due to misplacement, tampering, theft or destruction.
  • Care Management: Epic facilitates users to manage their health insurance operations. Claims can be processed and submitted automatically, and its utilization management tool helps users to make informed, financially responsible decisions with regards to a patient’s care. It provides a secure web portal for providers to interact with care information and tools to proactively identify high-risk patients, manage correspondence with members, vendors, and employers in one integrated database. It also provides customer relationship management and manages correspondence with members, vendors and employers in one integrated database.
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  • Enterprise Scheduling: Manage appointments and workflows automatically across locations. Scheduling and matching up physicians with speciality equipment is done using color coding. Includes waiting list management, automatic eligibility verification, family/group schedule, recurring appointments, chain scheduling and SMS/email notifications.
  • Avalon EHR: Add lab orders, diagnosis, vitals and other patient information securely using the Avalon EHR app for iOS. Review, acknowledge, sign and assign lab results using the CPOE system in the iPad EHR.
  • Patient Portal: Patients can view lab results, set up appointments, request prescription refills, make payments online and receive messages from their physicians on their own device.
  • Workflow and Process Editor: Assemble component templates, data forms and a knowledge base to facilitate adaptation to the users' preferences using the configurable workflow and process editor.
  • Auto Note: Compose sentences and paragraphs according to preferences and generate notes automatically through customizable templates.
  • Outcome Analysis: Aggregate clinical outcomes and reports in compliance with national benchmarks and P4P standards.
  • Integrated EKG Management System: Digitize EKG objects and attributes for storage directly in the EHR using this feature, available in Cardiology EHR. Incorporate consolidated patient records with the necessary data in reports.
  • Interoperability: Exchange information with stakeholders and connect to health information exchanges, pharmacies, payers and others for interoperability.
  • Electronic Prescription: Connect prescribers with pharmacies for a drug knowledge base, medication reconciliation, process refill requests or controlled substance e-prescribing. It also provides access to prescription benefits and adverse reactions information, and connects to thousands of pharmacies across the United States.
  • Electronic Labs: Send orders and receive lab results electronically using lab interfacing. Includes trending and task assignment, comparisons of current and past results, and alerts for abnormal results.
  • Document Imaging: Capture, scan and attach paper charts, clinical images, photographs, X-rays, audio files and medical drawings directly within CureMD, or use an integrated PACS system.
  • Revenue Cycle Management: Convert medical services into cash reimbursements through claim preparation, same-day electronic claim submission, follow-up, electronic payment posting and other features.
  • Discrete Reportable Transcription: Populate dictations in pre-designated templates using overnight transcription service for documentation cost reduction and discrete clinical findings.
  • Personalized Dashboards: Easy-to-use dashboards include user-defined KPIs, financial forecasts, tasks and trends.
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  • MyChart Patient Portal: EpicCare’s patient module, MyChart, enables patients to access their personal and family health information on their mobile devices. They can also exchange messages with physicians, set appointments, complete questionnaires, and attend e-visits. Patients in hospitals can also use MyChart Bedside to look at their schedule, request a physician’s help, exchange messages, complete questionnaires and access individualized treatment plans. MyChart also facilitates online scheduling for prospective patients to become new patients.
  • Analytics: Epic allows people close to the patient to investigate their hunches across populations and build dashboards. It also allows users to combine different sources of clinical, operational, and financial data into a single data warehouse. It enables users to distribute and curate their analytics content on a web portal.
  • Telehealth: With EpicCare EMR’s telehealth feature, physicians are able to monitor patients and provide treatment remotely. With dozens of tools, telehealth handles ICU monitoring, chronic disease management, telecardiology, peer-to-peer consultations and video visits with patients, even those in prison. It can also be used for rural primary care, teledermatology, telecardiology, telepsych, telestroke, teleradiology, tele-emergency, genetic consults, abuse evaluations, interpretations, ICU monitoring, remote ICU, chronic disease management, case management and discharge planning. It can also be used for central deterioration monitoring remote intensivist coverage, second opinion services, patient transport, video visits, telerounding, school nurse consults, employer consultations, prison video visits, postsurgical follow-ups, virtual hospitals, financial counseling, and virtual urgent care.
  • Managed Care: You can manage nearly all your health insurance operations through EpicCare. Claims can be processed and submitted automatically, while it’s utilization management tool helps to make informed, financially responsible decisions in regards to a patient’s care.
  • Revenue Cycle Management: EpicCare’s RCM feature lets your health organization maximize revenue while protecting payments. Patients can create payment plans and even consolidate all of their balances into a single payment, streamlining billing and payment processes.
  • Interoperability: Interoperability allows a patient’s medical information to be shared with any health organization that meets standards, regardless of the EMR/EHR they use. Epic exchanges more patients charts for care than any other vendor — for reference, over 100 thousand patient records were exchanged in April of 2019 alone.
  • Community Health Portal: It facilitates users to keep community providers and caregivers informed with an integrated portal that updates them about their patients, submit referrals, order labs and imaging, close care gaps, schedule visits and more.
  • Specialties and Ancillaries: Epic provides modules for cardiology, dental, dermatology, endoscopy, ENT, fertility, genomics, home health, lab, long-term care, nephrology, obstetrics, oncology, ophthalmology, ortho, radiology, rehab, rheumatology, transplant, wound care and urgent care.
  • Artificial Intelligence: Epic provides machine learning algorithms embedded at the point of care. It also supports the deployment of independent artificial intelligence models using its cloud-based platform.
  • Epic Share: Epic allows users to extend their system to independent practices, hospitals, and post-acute facilities with the ability to keep billing and scheduling separate.
  • Compliance: Epic allows users to position their organization with tools for Meaningful Use (MU), Promoting Interoperability (PI), Merit-Based Incentive Payment System (MIPS), Accountable Care Organizations (ACOs), and other regulatory programs such as HIPAA.
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Product Ranking

#32

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Analyst Rating Summary

77
79
100
100
81
94
75
67
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Clinical Charts
Notes and Templates
Patient Engagement
Medical Billing
Platform Security and Compliance
Clinical Charts
Electronic Prescriptions
Platform Security and Compliance
Clinical Documentation
Patient Engagement

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

CureMD
EpicCare
+ Add Product + Add Product
Clinical Charts Clinical Documentation Dashboards And Reporting Electronic Prescriptions Medical Billing Mobile Capabilities Notes And Templates Patient Engagement Platform Capabilities Platform Security And Compliance Telehealth 100 81 75 86 94 86 100 95 73 88 85 100 94 67 100 85 60 79 92 70 100 54 0 25 50 75 100
100%
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100%
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0%
75%
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25%
88%
0%
12%
75%
0%
25%
67%
0%
33%
82%
0%
18%
100%
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94%
0%
6%
76%
0%
24%
88%
0%
12%
50%
0%
50%
100%
0%
0%
80%
0%
20%
93%
0%
7%
87%
0%
13%
73%
0%
27%
67%
0%
33%
88%
0%
12%
100%
0%
0%
85%
0%
15%
31%
0%
69%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

59%
0%
41%
90%
0%
10%

User Sentiment Summary

Good User Sentiment 124 reviews
Great User Sentiment 1148 reviews
71%
of users recommend this product

CureMD has a 'good' User Satisfaction Rating of 71% when considering 124 user reviews from 4 recognized software review sites.

85%
of users recommend this product

EpicCare has a 'great' User Satisfaction Rating of 85% when considering 1148 user reviews from 4 recognized software review sites.

3.4 (2)
4.4 (17)
3.3 (9)
4.2 (843)
3.5 (59)
4.4 (283)
3.6 (54)
n/a
n/a
4.3 (5)

Awards

SelectHub research analysts have evaluated CureMD and concluded it earns best-in-class honors for Telehealth.

Telehealth Award

SelectHub research analysts have evaluated EpicCare and concluded it earns best-in-class honors for Electronic Prescriptions and Platform Security and Compliance.

Electronic Prescriptions Award
Platform Security and Compliance Award

Synopsis of User Ratings and Reviews

Customizable: CureMD offers a high degree of customization, allowing practices to tailor the system to their specific workflow and needs. This includes customizing forms, templates, and reports to match existing processes.
Cloud-Based: As a cloud-based solution, CureMD eliminates the need for expensive hardware and IT infrastructure, making it a cost-effective option for practices of all sizes. Additionally, cloud-based EHRs offer greater accessibility and scalability.
Integrated Practice Management: CureMD seamlessly integrates with practice management features, such as scheduling, billing, and reporting, streamlining administrative tasks and improving efficiency.
Specialty-Specific: CureMD offers specialty-specific versions of its EHR, catering to the unique needs of different medical specialties. This ensures that providers have access to the tools and features relevant to their practice.
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Functionality: The platform offers robust functionality, allowing users to automate and streamline almost any task imaginable, as noted by slightly more than 80% of reviews.
Shortcuts: Users can create their own shortcuts to help them access common functions with ease. This capability was mentioned as a benefit by 55% of reviewers who mention shortcuts.
Communication: Of the reviews that mention the system’s popularity, 85% enjoyed that the solution enabled care providers at different practices to access and make changes to patient data. This level of inter-practice communication was touted as a major benefit that helps improve patient care.
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Steep Learning Curve: The software's interface can be overwhelming for new users due to its complexity and lack of intuitive design, leading to a prolonged onboarding process and potential frustration.
Customization Challenges: Tailoring CureMD to specific workflows can be difficult, as the customization options are limited and may require advanced technical knowledge or assistance from the support team.
Reporting Limitations: Generating custom reports or extracting specific data from the system can be cumbersome, often requiring manual workarounds or reliance on pre-built templates that may not fully meet individual needs.
Customer Support Concerns: Some users have reported challenges with responsiveness and resolution times when seeking assistance from CureMD's customer support, leading to potential delays and disruptions in workflow.
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User Interface: Of those that mention the interface, 65% of reviews note that the system is difficult to use. Many of the features are difficult to find and require multiple clicks to access, while the shortcut option is difficult to set up according to many users.
Customer Support: Of the reviews that mention customer support, more than 60% were dissatisfied with their experience, stating that customer service lacked the knowledge to provide proper support, was difficult to get ahold of and when customers did speak to support, they found that the support technicians were rude.
Customization: Slightly more than 60% of reviews that discuss customization stated that customization options were limited. The available customizations were reviewed to be time-consuming and difficult to implement.
System Downtime: While only around 10% of reviewers mention system downtime, 100% of those reviews point to internet connectivity issues and system downtime as a major detriment of the system that directly impacts productivity.
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CureMD, a comprehensive software platform designed to streamline healthcare operations, has been making waves in the industry with its robust features and user-friendly interface. Feedback from healthcare professionals highlights several key strengths that set CureMD apart from its competitors. Users consistently praise CureMD for its exceptional ease of use, intuitive design, and comprehensive suite of features that cater to various healthcare specialties. The platform's ability to seamlessly integrate with other healthcare systems, such as labs, pharmacies, and hospitals, is another major advantage, promoting efficient care coordination and data exchange. CureMD's vaccine management system has also received positive feedback for its ability to automate tasks like patient outreach, inventory management, and reporting, saving valuable time for healthcare providers. While CureMD offers a wide range of features, some users have noted that the platform's extensive functionality can have a steeper learning curve for new users compared to more basic EHR systems. CureMD appears to be an ideal solution for healthcare organizations of all sizes seeking a comprehensive and customizable platform to optimize their workflows and enhance patient care. Its scalability and adaptability make it suitable for solo practitioners, large hospitals, and multi-specialty clinics alike. The platform's cloud-based nature ensures accessibility from anywhere with an internet connection, providing flexibility and convenience for healthcare professionals on the go.

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Many users love the robust functionality offered by EpicCare and find that the shortcut options allow them to navigate the system with ease. It also provides greater transparency into patient data, allowing care providers at separate facilities to access patient records with ease. However, the system’s expansive capabilities are overwhelming for many users, and a significant number of users struggled to use shortcuts correctly. The majority of reviewers commented that the system is difficult to navigate, experiences frequent downtime, offers minimal support and comes at a prohibitively high cost. Despite the negative tone of many reviews, nearly 100% of reviewers noted that they would recommend this system to a colleague, recognizing EpicCare as a leader in the EHR software space.

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Screenshots

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Head-to-Head Comparison

CureMD VS AdvancedMD
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CureMD VS ChartLogic
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CureMD VS DuxWare
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CureMD VS EpicCare

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