Epicor ECM vs OmniDocs

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Our analysts compared Epicor ECM vs OmniDocs based on data from our 400+ point analysis of CMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Epicor ECM is a comprehensive enterprise content management (ECM) solution designed to streamline document management, collaboration, and business processes. It provides a centralized platform for storing, organizing, and accessing critical business information, enabling organizations to improve efficiency, reduce costs, and enhance compliance. Epicor ECM is particularly suited for businesses seeking to digitize their operations, automate workflows, and improve collaboration across teams.

Key benefits of Epicor ECM include its user-friendly interface, robust search capabilities, and seamless integration with other Epicor solutions. It offers a range of popular features such as document versioning, workflow automation, and mobile access, empowering users to manage content effectively from any device.

Compared to similar ECM products, Epicor ECM stands out for its ease of use, scalability, and industry-specific functionality. It is priced competitively, with flexible licensing options based on the number of users and the level of functionality required. Epicor ECM is a valuable investment for organizations looking to optimize their content management and collaboration processes.

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OmniDocs is a sophisticated software solution designed to streamline document management tasks, making it an ideal choice for businesses seeking to enhance their document handling efficiency. This platform is particularly well-suited for organizations that require robust document control, secure storage, and seamless retrieval processes. By leveraging OmniDocs, companies can significantly reduce the time and effort spent on managing documents, thereby improving overall productivity.

Key benefits of using OmniDocs include enhanced document security, improved compliance with regulatory standards, and the ability to easily collaborate on documents across teams. Popular features encompass advanced search capabilities, automated workflows, and comprehensive audit trails, which collectively contribute to a more organized and efficient document management system.

In comparison to similar products, users often highlight OmniDocs' user-friendly interface and reliable performance. Pricing for OmniDocs typically varies based on the number of users and specific features required, with options for monthly or annual payment plans, making it a flexible choice for businesses of different sizes.

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Product Insights

  • Enhanced Collaboration: Foster seamless teamwork with centralized document storage, version control, and real-time editing capabilities, enabling efficient project execution.
  • Streamlined Document Management: Organize and retrieve documents effortlessly with intuitive search functionality, customizable metadata, and automated workflows, reducing time spent on document retrieval.
  • Improved Compliance: Ensure adherence to industry regulations and internal policies with robust security measures, audit trails, and automated retention schedules, mitigating compliance risks.
  • Increased Productivity: Empower employees with self-service access to documents, eliminating the need for manual searches and reducing time spent on administrative tasks, boosting overall productivity.
  • Reduced Costs: Eliminate the need for physical storage, reduce paper usage, and streamline processes, resulting in significant cost savings over time.
  • Enhanced Security: Protect sensitive information with advanced encryption, role-based access controls, and disaster recovery capabilities, ensuring data integrity and confidentiality.
  • Improved Decision-Making: Access real-time insights into document usage and collaboration patterns, enabling informed decision-making and process optimization.
  • Scalability and Flexibility: Adapt to changing business needs with a scalable solution that can accommodate growing document volumes and integrate with other enterprise systems seamlessly.
  • Mobile Accessibility: Empower employees to access and manage documents from anywhere, anytime, on any device, ensuring uninterrupted productivity and collaboration.
  • Enhanced Customer Service: Provide exceptional customer service with quick and easy access to relevant documents, improving response times and customer satisfaction.
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  • Enhanced Collaboration: OmniDocs facilitates seamless collaboration by allowing multiple users to access and edit documents simultaneously, ensuring that team members are always on the same page.
  • Improved Compliance: The software helps organizations adhere to regulatory requirements by providing audit trails, version control, and secure access, reducing the risk of non-compliance.
  • Increased Efficiency: Automated workflows streamline document-related tasks, such as approvals and reviews, significantly reducing the time spent on manual processes.
  • Cost Savings: By digitizing and automating document management, OmniDocs reduces the need for physical storage and minimizes paper usage, leading to substantial cost savings.
  • Enhanced Security: Robust security features, including encryption and access controls, protect sensitive information from unauthorized access and data breaches.
  • Scalability: OmniDocs can easily scale to accommodate growing volumes of documents and users, making it suitable for organizations of all sizes.
  • Better Decision Making: Centralized document storage and easy retrieval ensure that decision-makers have quick access to accurate and up-to-date information.
  • Disaster Recovery: Regular backups and secure storage options ensure that critical documents are protected and can be recovered in the event of a disaster.
  • Environmental Impact: By reducing paper usage and promoting digital workflows, OmniDocs contributes to a more sustainable and environmentally friendly business practice.
  • Customizable Workflows: The software allows for the creation of tailored workflows that match specific business processes, enhancing operational efficiency and adaptability.
  • Remote Access: Cloud-based access enables employees to manage and retrieve documents from anywhere, supporting remote work and increasing flexibility.
  • Enhanced Searchability: Advanced search functions, including metadata and full-text search, make it easy to locate documents quickly, saving time and improving productivity.
  • Integration Capabilities: OmniDocs integrates with other enterprise systems, such as ERP and CRM, ensuring a seamless flow of information across the organization.
  • Reduced Redundancy: Centralized document management eliminates duplicate files and ensures that everyone is working with the most current version of a document.
  • Improved Customer Service: Quick access to customer-related documents enables faster response times and more personalized service, enhancing customer satisfaction.
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  • AP Automation:  
    • ERP Integration: Access all AP (accounts payable) content. Connect with the accounting or ERP systems to ensure appropriate fields and content are automatically filled. Integrate with Microsoft Dynamics, Sage, Oracle, SAP and Infor. 
    • Invoice Processing: Enable automatic invoice matching to expedite the accounts payable process. 
    • Enforce Compliance: Follow document control and retention policies. Enable accurate reporting. Track every interaction with content via an audit trail. 
  • Package Works: Support case management of various processes by creating document packages that are complete, correct and delivered on the assigned time. 
  • HR Automation: Manage employee records in compliance with privacy regulations and country-specific information. Integrate with HRIS (human resources information system) and automate human resources processes. 
  • Intelligent Data Capture: Automate data entry and eliminate the need for time-consuming and laborious manual processes. Capture, classify, organize, validate, verify and submit data. 
  • Electronic Forms: Maintain data consistency and eliminate the need for paper forms. Customize digital forms by using the drag and drop option. 
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  • Document Automation: Create documents using intelligent templates. Easily download or digitally publish files and presentations. Use DocuMotor to import data into documents automatically. Enable users to access updated data in the formats and outputs they use. 
  • Web Accessibility Checker: Identify accessibility issues on Microsoft Word and Microsoft PowerPoint and use intelligent suggestions to fix them. Use Accessibility Assistant to create WCAG-compliant PDF/UA documents from Microsoft Office. Improve compliance with web accessibility standards to create better user experiences. 
  • Templates: Ensure consistency across all documents by standardizing content aspects like font, colors, margins, logos and more. Access pre-filled templates and content directly in Microsoft Office. 
  • Corporate Reporting: Communicate about company products, key events and performance with stakeholders and investors. Allow employees with little or no design experience to generate reports for the organization using intelligent templates. Alter numbers, text and design as needed at any time. 
  • Data Visualization: Pick corporate colors and styles for use in charts, tables and infographics across all documents. 
    • Corporate Charts and Tables: Create charts and tables from scratch that showcase the company’s visual identity. Easily import into Microsoft Excel, Microsoft PowerPoint and Microsoft Word. Standardize layout, font and color scheme across figures. Customize titles, subtitles and notes to meet specific requirements. 
    • Corporate Infographics: Transform data into infographics in 30 seconds. Ensure compliance with corporate visual identity (CVI) to strengthen branding. Reduce the need to seek help from marketing or communication professionals for making infographics. 
  • Document Audit: Investigate documents usability, brand compliance and document distribution and get recommendations on how to operate. 
    • Template Check: Identify what aspects of content are out of compliance with thorough content analysis reports. View suggested changes and revision history related to grids, colors, fonts, styles and typography. 
    • User Check: Provide information related to touchpoints like templates, assets, training, communication, distribution and user expectation to enhance document usability. 
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Product Ranking

#196

among all
CMS Software

#222

among all
CMS Software

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Analyst Rating Summary

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Content Capture
Reports and Analytics
Platform Capabilities
Document Management
Content Capture
Document Management
Mobile Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Epicor ECM
OmniDocs
+ Add Product + Add Product
AI-Based Capabilities Collaboration Compliances Content Capture Document Management Document Protection Mobile Capabilities Platform Capabilities Reports And Analytics 50 60 67 100 92 83 70 95 100 50 80 83 89 89 83 85 83 60 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

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Great User Sentiment 11 reviews
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89%
of users recommend this product

OmniDocs has a 'great' User Satisfaction Rating of 89% when considering 11 user reviews from 2 recognized software review sites.

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4.0 (1)
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4.5 (10)

Awards

SelectHub research analysts have evaluated Epicor ECM and concluded it earns best-in-class honors for Content Capture and Reports and Analytics.

Content Capture Award
Reports and Analytics Award

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Synopsis of User Ratings and Reviews

Intuitive Interface: Epicor ECM's user-friendly interface makes it easy for users to navigate and find the information they need quickly, reducing training time and improving productivity.
Robust Search Capabilities: The advanced search functionality allows users to locate specific documents or data with ease, even within large document repositories, saving time and effort.
Seamless Integration: Epicor ECM seamlessly integrates with other Epicor applications, such as ERP and CRM, providing a centralized platform for managing all business-critical information and streamlining workflows.
Enhanced Collaboration: Epicor ECM facilitates collaboration by allowing multiple users to access, edit, and share documents simultaneously, improving teamwork and project efficiency.
Improved Compliance: Epicor ECM helps organizations meet regulatory compliance requirements by providing secure document storage, version control, and audit trails, ensuring the integrity and accessibility of critical information.
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Effortless File Retrieval: Users praise OmniDocs for making it easy to find files quickly, eliminating the need to sift through endless folders. They highlight the platform's robust search functionality that allows them to locate documents within seconds using keywords, tags, or even content within the document.
Streamlined Collaboration: OmniDocs receives accolades for its collaborative features. Users appreciate the ability to work on documents simultaneously with colleagues, track changes, and receive instant notifications, which significantly improves team efficiency.
Enhanced Security: Users value the peace of mind that comes with OmniDocs' robust security measures. They mention features like role-based access control, audit trails, and encryption, which ensure sensitive information remains protected and confidential.
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Clunky Interface: Users complain about an outdated and unintuitive interface that hinders productivity and requires extensive training.
Limited Customization: Epicor ECM reportedly offers limited customization options, making it challenging to tailor the system to specific business needs.
Integration Challenges: Users encounter difficulties integrating Epicor ECM with other business applications, leading to data silos and inefficiencies.
Slow Performance: Some users experience performance issues, particularly when dealing with large volumes of documents or complex workflows.
Lack of Mobile Support: Epicor ECM's mobile capabilities are reportedly limited, hindering remote access and collaboration.
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Difficult to Use: Users have reported that OmniDocs is not user-friendly and requires extensive training to learn. Its complex interface makes finding files a time-consuming process.
Limited Mobile Functionality: The mobile app lacks essential features, making it difficult to work remotely. Users can't effectively search or edit documents on their mobile devices.
Slow Performance: OmniDocs is slow, especially when dealing with large files or a high volume of documents. This lag impacts productivity and makes real-time collaboration challenging.
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Epicor ECM is a robust ECM solution that has received positive feedback from users in the past year. Users appreciate its user-friendly interface, which makes it easy to navigate and use. Additionally, Epicor ECM offers a wide range of features, including document management, workflow automation, and collaboration tools. These features help users to improve their productivity and efficiency. When compared to similar products, Epicor ECM stands out due to its strong integration with other Epicor products. This integration allows users to seamlessly share data and processes between different applications, which can save time and improve accuracy. Additionally, Epicor ECM offers a high level of security, which is important for businesses that need to protect sensitive data. Overall, Epicor ECM is a well-rounded ECM solution that is suitable for businesses of all sizes. Its user-friendly interface, wide range of features, and strong integration with other Epicor products make it a valuable asset for any business.

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Is OmniDocs truly omni-capable of handling all your document management needs? User reviews from the past year suggest that while OmniDocs has its merits, it may not be the "holy grail" of document management solutions. Users have praised its intuitive interface and robust search functionality, highlighting its ability to quickly locate documents even within extensive repositories. For instance, one user lauded the platform's ability to pinpoint a specific contract from a sea of thousands in mere seconds, a feat that would have taken hours manually. This granular search capability, users argue, sets OmniDocs apart from competitors like EisenVault, which often require more structured queries. However, OmniDocs has also drawn criticism for its limited integration capabilities. Users have expressed frustration with the platform's inability to seamlessly connect with popular CRM and project management tools, forcing them to manually transfer data between systems. This lack of integration, they argue, hinders workflow efficiency and undermines the platform's value proposition. Moreover, some users have reported occasional glitches and slow loading times, particularly when dealing with large files. While these issues haven't been widespread, they do raise concerns about the platform's reliability. Overall, OmniDocs appears best suited for businesses with straightforward document management needs that prioritize ease of use and powerful search capabilities. However, organizations requiring extensive integrations with other business systems may find OmniDocs lacking.

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