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Laserfiche vs Box

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Our analysts compared Laserfiche vs Box based on data from our 400+ point analysis of CMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts User Ratings Analyst Summary Screenshots
Laserfiche Software Tool
SelectHub Award Winner
Box Software Tool
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Product Basics

Analyst Rating

89 Detailed Analysis

User Sentiment

Excellent User Sentiment (116 Reviews)

Analyst Rating

77 Detailed Analysis

User Sentiment

Great User Sentiment (8677 Reviews)
Laserfiche is an enterprise content management (ECM) software that helps organizations manage, store, and retrieve digital content. It's designed for businesses of all sizes and industries, but it's particularly well-suited for organizations with complex document management needs. Laserfiche offers a wide range of features, including document capture, workflow automation, electronic forms, and records management. It also integrates with a variety of third-party applications, making it a versatile solution for businesses with diverse needs.

Laserfiche is known for its ease of use, scalability, and security. It's also highly customizable, so businesses can tailor it to their specific requirements. Laserfiche is priced on a per-user basis, with pricing varying depending on the number of users and the features required. It's a cost-effective solution for businesses that need a comprehensive ECM solution.

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Box is a cloud-based tool for storing and sharing content for enterprise collaboration. It facilitates the online management of files, documents, presentations and videos anywhere and integrates seamlessly with virtually all open APIs, Microsoft Office 365, Salesforce and Adobe. Also, this enables editing, reviewing and sharing digital assets and assigning tasks to others. Team members can create workflows in minutes to speed up standard business processes without IT assistance. A centralized console grants a consolidated view of all shared content and accounts. In addition to granular access permissions, it ensures data integrity through watermarking and classification. It’s HIPAA, FINRA and FedRAMP certified.
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$500 Monthly
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Tailored to your specific needs
$5/User, Monthly
Free Trial is available →
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Tailored to your specific needs
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Windows
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Android
Chromebook
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Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
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Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Enhanced Collaboration: Laserfiche streamlines teamwork by providing a central platform for document sharing, version control, and real-time collaboration, eliminating the need for multiple versions and email chains.
  • Improved Productivity: Its intuitive interface and automated workflows empower users to find, access, and process information quickly, reducing time spent on manual tasks and increasing overall efficiency.
  • Increased Compliance: Laserfiche's robust security features, audit trails, and compliance tools help organizations meet regulatory requirements and mitigate risks, ensuring the integrity and confidentiality of sensitive data.
  • Reduced Costs: By eliminating paper-based processes and automating tasks, Laserfiche significantly reduces operational costs associated with document storage, retrieval, and processing.
  • Improved Decision-Making: Its advanced search capabilities and customizable dashboards provide users with instant access to relevant information, enabling them to make informed decisions based on real-time data.
  • Enhanced Customer Service: Laserfiche's integration with CRM systems allows organizations to access customer information quickly, respond to inquiries promptly, and provide personalized experiences.
  • Increased Innovation: Its open architecture and APIs empower developers to create custom solutions that extend Laserfiche's capabilities, fostering innovation and meeting unique business needs.
  • Improved Risk Management: Laserfiche's document retention policies and disaster recovery capabilities ensure the preservation of critical information, mitigating risks associated with data loss or security breaches.
  • Enhanced Scalability: Its modular design and cloud-based deployment options allow organizations to scale Laserfiche to meet their growing needs, accommodating both small and large-scale implementations.
  • Reduced Environmental Impact: By eliminating paper-based processes, Laserfiche contributes to environmental sustainability by reducing waste and conserving resources.
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  • Safeguard Content: Protect files using cloud-native security. Employ watermarking, classification and granular access controls. 
  • Saves Time: Automate reviews and approvals. Cut down on time wastage and fasten simple processes. Shorten review cycles. 
  • Better Project Management: Store all files in a centralized folder and access them. Collaborate with team members in real-time. Search files easily and receive updates on project timelines and notes. 
  • Accessibility: Access files from any location. Use different devices to view files, such as laptops, computers, tablets and mobile phones. 
  • Work Together: Collaborate on documents, leave comments on presentations and create team to-do lists and more in one workspace. Generate tasks and assignments, allowing team members to know what to do and when. Enable quick and easy updates with group chats. 
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  • Intelligent Content Capture: Identify, extract and organize valuable data. Use a mobile camera to capture and convert documents to useful file formats on the go. A dedicated app allows users to automatically classify files, apply image enhancements and obtain critical information according to customizable rules. Extract and index text for future processing or retrieval using optical character recognition. 
  • Smart Invoice Capture: Pre-trained machine learning AI captures, identifies and extracts relevant information from invoices, like purchase order numbers, vendor names and total amounts due. 
  • Document and Record Management: Create files in-app or import them into the repository for easy access. Categorize and assign metadata fields to every document, expediting the search process. Edit and save modifications, co-author in real time and save version history for view and comparison. Automatically apply a retention schedule to files based on record type. 
  • Business Process Automation: Pre-built department and industry templates help automate basic, repetitive tasks. Automatically route documents and approvals from stakeholders. Use customizable analytics and reporting tools to identify and address areas of improvement. 
  • Integrations: Integrate with apps like DocuSign, Salesforce, Adobe Sign and Microsoft 365. Enable APIs, custom scripting and other web services to meet specific business needs. Use bots to search websites, locate documents and populate forms. 
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  • Protection: Safeguard files and documents by classifying them based on PII and custom terms determined by admin policy. Configure access policies to secure data and prevent data leaks. 
  • Relay: Work efficiently by creating an automated workflow process delivering documents from one step to the next. Simplify reviews, approvals, onboarding and offboarding processes by sending reminders and monitoring the progress of files. 
  • Signatures: Use secure, compliant and legally binding e-signs for critical business documents. 
  • Notes: Take notes for meetings, brainstorm sessions, to-do lists, planning and more from any device, instantly available on the web, mobile or desktop. Make use of annotations, comments, image embedding and version history. 
  • Drive: House all files in one place in the cloud, saving precious hard drive space. Access, edit and share documents on any desktop, with data saved automatically to the cloud. 
  • AI Solutions: Make sense of hard-to-read data points with AI technology that groups most important information in an easy-to-understand manner. 
  • Consulting: Allow the consultant team to help with user implementation strategies, software integration and the creation of customized training and solutions. 
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Product Ranking

#40

among all
CMS Software

#244

among all
CMS Software

Find out who the leaders are

Analyst Rating Summary

89
77
42
8
90
70
83
67
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Content Capture
Reports and Analytics
Platform Capabilities
Integrations and Extensibility
Document Management
Integrations and Extensibility
Document Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Laserfiche
Box
+ Add Product + Add Product
AI-Based Capabilities Collaboration Compliances Content Capture Document Management Document Protection Mobile Capabilities Platform Capabilities Reports And Analytics 42 90 83 100 92 67 85 95 100 8 70 67 78 85 75 78 84 70 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

88%
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12%
75%
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User Sentiment Summary

Excellent User Sentiment 116 reviews
Great User Sentiment 8677 reviews
90%
of users recommend this product

Laserfiche has a 'excellent' User Satisfaction Rating of 90% when considering 116 user reviews from 2 recognized software review sites.

85%
of users recommend this product

Box has a 'great' User Satisfaction Rating of 85% when considering 8677 user reviews from 5 recognized software review sites.

n/a
4.6 (14)
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4.2 (4492)
4.47 (58)
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4.5 (58)
4.3 (3793)
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4.2 (142)
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4.7 (236)

Awards

SelectHub research analysts have evaluated Laserfiche and concluded it earns best-in-class honors for Collaboration, Content Capture and Reports and Analytics. Laserfiche stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Collaboration Award
Content Capture Award
Reports and Analytics Award

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Synopsis of User Ratings and Reviews

Seamless Integration: Laserfiche effortlessly integrates with various business applications, enabling seamless data exchange and streamlined workflows.
Robust Security: Its robust security measures, including role-based access control and encryption, ensure the confidentiality and integrity of sensitive information.
Intuitive Interface: The user-friendly interface simplifies document management, making it accessible to users of all technical backgrounds.
Advanced Search Capabilities: Laserfiche's advanced search engine allows for quick and precise retrieval of documents, even within large repositories.
Automated Workflows: Its workflow automation capabilities streamline business processes, reducing manual tasks and improving efficiency.
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Storage: The solution provides a massive, secure cloud storage that can expand at a minimal cost, according to 89% of users.
Sharing: According to 93% of users who reviewed this functionality, it’s easy and secure to share files.
Accessibility: About 90% of users who mentioned this feature said it’s easy to access files, documents and other information from any remote location.
Integration: According to 95% of users who reviewed this, the solution seamlessly integrates with third-party business applications.
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Steep Learning Curve: Laserfiche's complex interface and feature-rich environment can be overwhelming for new users, requiring significant training and support.
Limited Customization Options: While Laserfiche offers a wide range of features, users have reported limitations in customizing workflows and templates to meet specific business requirements.
Performance Issues: Some users have experienced performance bottlenecks and slow response times, especially when working with large document repositories or complex workflows.
Integration Challenges: Integrating Laserfiche with other business systems can be complex and time-consuming, requiring additional resources and expertise.
Costly Implementation: Laserfiche's licensing and implementation costs can be significant, making it a less attractive option for organizations with limited budgets.
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Dashboard: The software’s dashboard is confusing and the layout needs improvement, according to 100% of users.
Offline Functionality: According to 80% of users who reviewed this, the offline capability of the software is minimal.
Pricing: About 56% of users who mentioned this said the solution isn’t very affordable.
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Laserfiche, an ECM software, has received positive reviews for its user-friendly interface, robust security features, and customizable workflows. Users appreciate its drag-and-drop functionality, which simplifies document management, and its ability to integrate with various third-party applications, enhancing its versatility. Additionally, Laserfiche's advanced search capabilities and granular access controls ensure efficient document retrieval and data protection. Compared to competitors, Laserfiche stands out with its intuitive design, making it accessible to users of all technical backgrounds. Its comprehensive security measures, including encryption and role-based permissions, provide peace of mind for organizations handling sensitive data. Furthermore, Laserfiche's customizable workflows allow businesses to tailor the software to their specific processes, increasing efficiency and reducing manual errors. Laserfiche is ideally suited for organizations seeking a comprehensive ECM solution that combines ease of use, robust security, and customizable workflows. Its user-centric design, coupled with its advanced features, makes it a valuable asset for businesses looking to streamline document management, improve collaboration, and enhance data security.

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Box is an easy-to-use platform that offers file storage, SSL encryption and admin controls. It enables secure synchronization of files and facilitates team collaboration. Users who have tried this product said the dashboard isn’t handy. Clients often struggle with the pricing. Most users appreciate the integration and file-sharing functionalities. The accessibility feature is also helpful. In short, small and medium-sized businesses, developers and consumers who want a platform focusing on collaboration, security and simplified workflow should try this solution.

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Screenshots

Top Alternatives in CMS Software

Alfresco
Box
Confluence
DocuShare
DocuWare
Egnyte
Epicor ECM
M-Files
Nuxeo
OmniDocs
OnBase
OpenText ECM
Oracle WebCenter Content
Revver

Related Categories

Digital Asset Management Software
Document Management Software
ECM Software
Records Software
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Content Collaboration Software
Digital Asset Management Software
Document Management Software
ECM Software
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Head-to-Head Comparison

Laserfiche VS Alfresco
Laserfiche VS Box
Laserfiche VS Confluence
Laserfiche VS DocuShare
Laserfiche VS DocuWare
Laserfiche VS Egnyte
Laserfiche VS Epicor ECM
Laserfiche VS M-Files
Laserfiche VS Nuxeo
Laserfiche VS OmniDocs

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