Fracttal vs Benchmate

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Our analysts compared Fracttal vs Benchmate based on data from our 400+ point analysis of CMMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Benchmate Software Tool

Product Basics

Fracttal offers a cloud-based CMMS (Computerized Maintenance Management System) designed to streamline maintenance tasks for businesses managing physical assets. It caters well to organizations of various sizes, particularly those seeking a user-friendly interface for work order management, preventive maintenance scheduling, and inventory control.

Fracttal boasts intuitive features that simplify data entry and reporting, allowing users to track equipment health and optimize maintenance schedules. User reviews consistently highlight its ease of use and accessibility, making it a strong choice for teams with limited CMMS experience.

While pricing specifics might require contacting Fracttal directly, it typically follows a subscription model with variable tiers based on the number of assets managed. This pay-as-you-go structure makes it an attractive option for businesses seeking a cost-effective CMMS solution.


  • Pros
  • Easy to Use
  • Mobile Access
  • Good Reporting
  • Affordable
  • Scalable
  • Cons
  • Limited Customization
  • No Offline Mode
  • Fewer Features
  • Basic Inventory
  • Learning Curve
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Benchmate is a comprehensive software solution designed to streamline maintenance management tasks, particularly in the realm of Computerized Maintenance Management Systems (CMMS). It is ideally suited for industries such as manufacturing, facilities management, and utilities, where efficient maintenance operations are crucial. The software offers robust features like work order management, preventive maintenance scheduling, and inventory control, which enhance operational efficiency and reduce downtime. Users appreciate its user-friendly interface and the ability to customize reports, which provides valuable insights into maintenance activities. Benchmate stands out for its affordability and ease of implementation compared to similar products, making it an attractive option for small to medium-sized enterprises. While specific pricing details are not readily available, potential users are encouraged to contact SelectHub for a tailored pricing quote. Overall, Benchmate is a reliable and effective tool for organizations seeking to optimize their maintenance processes.
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Product Insights

  • Improved Uptime and Reliability: Fracttal empowers proactive maintenance by enabling technicians to schedule preventive maintenance tasks based on equipment usage or manufacturer recommendations. This reduces the risk of unexpected breakdowns that could disrupt operations and lead to costly downtime. Imagine a factory avoiding a production line shutdown by catching a potential equipment failure through sensor data and scheduling a preventive repair beforehand.
  • Enhanced Team Productivity: Fracttal streamlines communication and workflow for maintenance teams. Work orders are clearly defined and accessible from any mobile device, ensuring technicians have the right information and can complete tasks efficiently. This eliminates the need for paper-based work orders or relying on fragmented communication channels, just like a well-designed project management app keeps everyone on the same page.
  • Data-Driven Decision Making: Fracttal provides insightful reports that translate maintenance activities into actionable data. Users can track equipment performance trends, identify recurring issues, and optimize maintenance strategies. This allows informed decisions about resource allocation and helps prioritize maintenance needs, similar to how a business uses sales data to understand customer behavior and tailor marketing efforts.
  • Reduced Maintenance Costs: By preventing equipment failures and optimizing maintenance schedules, Fracttal helps organizations avoid unnecessary repairs and replacement parts. Additionally, improved operational efficiency can lead to reduced labor costs associated with reactive maintenance tasks. Think of it as a car that receives regular oil changes lasting longer than one that doesn't, leading to overall cost savings.
  • Scalability for Growth: Fracttal's cloud-based architecture allows businesses to easily adapt to changing needs. Subscription plans can be adjusted as the number of assets or users grows, eliminating the upfront investment and ongoing IT maintenance associated with traditional on-premise CMMS solutions. It's like having a utility that scales up or down depending on your needs, so you're not stuck with a system that's too big or too small.
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  • Improved Efficiency: Benchmate streamlines maintenance workflows, reducing downtime and increasing productivity by automating routine tasks and scheduling.
  • Cost Reduction: By optimizing maintenance schedules and preventing equipment failures, Benchmate helps lower repair costs and extend asset lifespan.
  • Enhanced Compliance: The software ensures adherence to industry regulations by maintaining accurate records and generating compliance reports effortlessly.
  • Data-Driven Decisions: Benchmate provides insightful analytics and reports, enabling informed decision-making based on real-time data and historical trends.
  • Resource Optimization: Efficiently allocate labor and materials by tracking inventory levels and workforce availability, minimizing waste and maximizing output.
  • Increased Accountability: Assign tasks and track progress with ease, fostering a culture of responsibility and transparency among team members.
  • Proactive Maintenance: Transition from reactive to preventive maintenance strategies, reducing unexpected breakdowns and improving equipment reliability.
  • Scalability: Benchmate grows with your organization, accommodating increasing workloads and expanding operations without compromising performance.
  • Centralized Information: Access all maintenance data from a single platform, ensuring consistency and reducing the risk of information silos.
  • Customizable Workflows: Tailor the software to fit your specific operational needs, enhancing user experience and aligning with business processes.
  • Improved Communication: Facilitate seamless communication between departments and teams, ensuring everyone is aligned and informed.
  • Reduced Human Error: Automate repetitive tasks and data entry, minimizing the risk of mistakes and improving overall accuracy.
  • Enhanced Safety: Regular maintenance and inspections reduce the likelihood of accidents, promoting a safer work environment.
  • Real-Time Monitoring: Keep track of equipment status and maintenance activities in real-time, allowing for quick response to any issues.
  • Mobile Accessibility: Access Benchmate from any device, enabling field technicians to update tasks and access information on the go.
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  • Asset Management: Store asset history, vendor information, parts and supplies, asset documentation and more. Migrate assets information from CSV or Excel files easily, personalize asset hierarchy and clone records when adding new equipment. Also offers warranty management. 
  • Facility Management:  Store codes, depreciation, parts, documentation and other information for multiple facilities. 
  • Maintenance Calendar: View, group and manage upcoming work and planned maintenance tasks. Prioritize work orders and reduce overbooking or overworking for staff members. 
  • Work Order Management: Manage work orders, drag and drop work orders between stages and close work orders faster using a Kanban layout. Track work orders from initiation to completion and control the entire process. 
  • Mobile App: Raise, assign, complete and close work orders, capture and record meter readings, and log breakdowns on the go. Available on all Android and iOS devices. 
  • Integration: Share labor costs, purchase requests, stock consumption data and real-time asset readings with an ERP system and collect data from other business software. 
  • Reports: Access intuitive reports on maintenance metrics and view graphs on a KPI dashboard. 
  • Planned Maintenance: Plan daily, weekly and monthly maintenance and set up recurring maintenance tasks based on date interval, alarm triggers or meter readings. Automate and standardize maintenance plans and specify procedures and requirements. 
  • Spares Management: Manage multiple inventories and track consumption of parts, stock receipts, pending stock, and minimum and maximum stock levels. Issue purchase orders and manage material requisitions as well. 
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  • Equipment Management: Identify and describe each piece of equipment, its components, spare parts, maintenance history and documents on a single screen. 
  • Work Order Management: Schedule and track planned maintenance activities. Add equipment information, time and date, and related documents for each task. Reschedule activities automatically once completed. 
  • Maintenance History: Store maintenance history of all equipment describing both planned and unplanned jobs. Generate equipment reports specifying dates, job descriptions, parts used, costs, cause codes, user and technician comments, and labor time. 
  • Personal Digital Assistant: Capture maintenance activity and equipment conditions for scheduled and on-the-floor jobs in real time on the Janam XM66 Mobile Computer. Assign jobs to technicians and display them in lists downloaded to the PDA module. Upload PDA data to the service log screen when the PDA is docked. 
  • Trouble Calls: Request timely maintenance service through a dedicated screen. Provide access to operators, production supervisors, engineers and managers. 
  • Service Log: Close jobs like preventive maintenance activities, work orders and trouble calls. Record unplanned and planned maintenance jobs. 
  • Spare Parts: Describe each spare part including quantity-on-hand, storage location, associated equipment and costs. 
  • Advanced Inventory and Purchasing: Manage spare parts inventory. Integrate with the optional barcode/inventory module. Issue, return and adjust parts on a single screen. Access audit trails for all parts transactions. Summarize purchases, orders, prices, total value and requisitions from one dashboard. 
  • Reports: View all scheduled jobs that have not been completed prior to a scheduled date in the backlog report. Find all maintenance requests including work orders and trouble calls that have not been scheduled in the maintenance requests report. 
  • PM Scheduling Enhancements: Schedule PMs by equipment use (e.g. by count or hours). List PMs scheduled by use with the most recent meter data to show the current completion level of a job. Automatically change PM status to waiting until the job is closed. 
  • Barcodes: Track and count parts by integrating with a hand-held barcode scanner and print spare parts labels directly from the screen. View quantity-on-hand and status information about current spare parts. 
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Product Ranking

#89

among all
CMMS Software

#110

among all
CMMS Software

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Benchmate
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AI-based Capabilities Asset Management Inventory Management Maintenance Request Management Mobile Capabilities Platform Capabilities Preventive And Predictive Maintenance Management Purchase Orders Management Reports And Dashboards Resource Management Vendors And Customers Management Work Order Management 100 84 60 98 81 89 83 78 76 58 67 77 0 25 50 75 100
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User Sentiment Summary

Excellent User Sentiment 1404 reviews
Poor User Sentiment 1 reviews
92%
of users recommend this product

Fracttal has a 'excellent' User Satisfaction Rating of 92% when considering 1404 user reviews from 3 recognized software review sites.

40%
of users recommend this product

Benchmate has a 'poor' User Satisfaction Rating of 40% when considering 1 user reviews from 1 recognized software review sites.

4.6 (487)
n/a
4.6 (880)
2.0 (1)
4.5 (37)
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Awards

SelectHub research analysts have evaluated Fracttal and concluded it earns best-in-class honors for AI-based Capabilities. Fracttal stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
AI-based Capabilities Award

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Synopsis of User Ratings and Reviews

Easy to Use Interface: Fracttal is praised for its intuitive design, making it simple for users to navigate and find the information they need. This is particularly beneficial for teams with limited CMMS experience or high staff turnover, as minimal training is required for new users to become productive.
Mobile Accessibility: The ability to access work orders, equipment details, and maintenance tasks through a mobile app is a major advantage for technicians working in the field. This real-time access to information allows for faster response times and improved on-site decision-making.
Improved Communication: Fracttal facilitates better communication between maintenance teams by centralizing work order information and fostering collaboration. Technicians can access notes, updates, and maintenance history for each piece of equipment, eliminating confusion and ensuring everyone is on the same page.
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Ease of Use: Benchmate is consistently praised for its user-friendly interface, making it simple for teams to adapt and start using the system efficiently.
Mobile Accessibility: Equipped with a mobile app, Benchmate allows technicians to access work orders, update job statuses, and record data directly from the field, enhancing real-time data accuracy and team responsiveness.
Improved Productivity: By streamlining maintenance workflows and providing tools for proactive maintenance scheduling, Benchmate helps businesses reduce downtime and optimize resource allocation, leading to increased productivity.
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Limited Customization Options: While user-friendly, Fracttal might lack the extensive customization capabilities needed by complex operations. Businesses with highly specific workflows or those requiring in-depth data analysis might find Fracttal too rigid and struggle to adapt it to their unique needs.
Fewer Advanced Features: Fracttal prioritizes ease of use, which can come at the expense of a comprehensive feature set. Users requiring specialized functionalities like advanced inventory management or intricate work order routing might find Fracttal lacking compared to more feature-rich CMMS options.
No Offline Mode: As a cloud-based system, Fracttal requires a constant internet connection for full functionality. This can be a drawback for businesses operating in remote locations with unreliable internet access or those needing technicians to manage work orders offline in the field.
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Limited Features: Benchmate may lack some advanced features commonly found in other CMMS software, potentially limiting its ability to handle complex maintenance operations.
Poor User Reviews: Benchmate has garnered a low user satisfaction rating, with only 40% of users indicating they would recommend the product, suggesting potential usability issues or lack of desired functionality.
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Recent user reviews paint Fracttal as a user-friendly and affordable CMMS that simplifies maintenance tasks, particularly for businesses new to CMMS or those with limited IT resources. Users praise its intuitive interface, making it easy for teams to learn and navigate the software, which can be a major advantage for organizations with high staff turnover. Additionally, the mobile app and centralized work order system are highlighted for improving communication and streamlining workflows for maintenance teams. This can be crucial for businesses that need technicians to access real-time information and updates while working in the field, such as a team managing generators at remote cell phone towers. However, some reviewers mention that Fracttal's focus on ease of use comes at the expense of advanced features and customization options. Businesses with complex workflows or those requiring in-depth data analysis might find Fracttal too restrictive compared to competitors that offer more extensive functionalities. Additionally, the lack of an offline mode can be a concern for operations in areas with unreliable internet access. Imagine a manufacturing plant that loses internet connectivity during critical equipment repairs – a robust CMMS with offline capabilities would be essential to avoid downtime and maintain productivity. In conclusion, Fracttal seems best suited for businesses that prioritize user-friendliness, affordability, and a mobile-first approach to maintenance management. Its intuitive design and core functionalities can be a good fit for organizations starting their CMMS journey or those with relatively straightforward maintenance needs. However, businesses with highly specialized requirements or those operating in remote locations might want to consider feature-rich CMMS options with stronger customization capabilities and offline functionality.

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Is Benchmate the benchmark for CMMS software? User reviews from the last year are limited, but paint a mixed picture. Some users appreciate its simplicity, particularly for small to medium-sized businesses. They highlight features like work order management, preventive maintenance scheduling, and asset tracking as key strengths, enabling them to streamline maintenance operations and reduce downtime. However, a glaring weakness is the lack of transparency in pricing, requiring potential customers to contact Benchmate for a quote, which can be a deterrent for those who value upfront information. Furthermore, the limited number of reviews raises concerns about the software's suitability for larger enterprises with more complex needs. While Benchmate promotes its ease of use and comprehensive features, the absence of detailed user feedback makes it difficult to ascertain its true capabilities and effectiveness compared to competitors like Fiix or UpKeep. This lack of user-generated content creates an information gap, making it challenging to confidently assess Benchmate's overall value proposition. Therefore, Benchmate appears best suited for smaller organizations seeking a straightforward CMMS solution, but larger businesses may need to investigate further to determine if it meets their specific requirements.

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