Infor WMS vs Manhattan Supply Chain

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Our analysts compared Infor WMS vs Manhattan Supply Chain based on data from our 400+ point analysis of Warehouse Management Software, user reviews and our own crowdsourced data from our free software selection platform.

Manhattan Supply Chain Software Tool

Product Basics

Infor WMS offers unique capabilities and solutions that meet industry standards. It combines inventory, labor, transportation management and 3PL billing in a unified and scalable database. It reduces the complexity of warehouse operations and allows consumers to make better business decisions.

It’s built on the cloud and designed to provide real-time visibility into logistics and service experiences. Its unified approach reduces customers’ inventory costs, eliminates bottlenecks and helps prioritize multiple tasks.
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Manhattan Software’s platform provides a suite of management tools that are designed for larger and more complex operations. Applications for both warehouse and transportation management are included as well.

With this supply chain system, users can leverage analytical tools, dashboards, data visibility applications and more while executing vital processes. Included tools help users discover stagnant inventory, manage critical tasks and benefit from a wealth of data.
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Product Insights

  • Increase Efficiency: Deployed via AWS, customers can automate workflows like invoicing and replenishment. It enables kitting and light assembly to streamline complex operations. 
  • Optimize Warehouse Cost: Voice-enabled capabilities reduce order-fulfillment costs by increasing employee efficiency and controlling inventory with the latest updates. Radio frequency (RF) wireless belt-mounted devices provide pickers with exact information while updating the customers’ ERP in real time, leading to performance improvement and visibility into inventory. 
  • Improve Employee Performance: Implement business best practices by allowing over 100 employees to work simultaneously within the same system. Increase picking productivity while minimizing distribution conveyor system usage. 
  • Strengthen Order Management: Streamlines inventory management by placing and delivering perfect orders while validating physical configuration setups. Conduct visual queries of locations, orders and inventory. Get immediate updates by viewing active, aged and historical tasks using color heat indicators. 
  • Minimize Cost: Research inventory located in remote facilities and transfer units instead of purchasing additional quantities. Provides visibility across different locations to meet order requirements. 
  • Streamline Warehouse Operations: Manage distributed warehouses by enabling a central management system. Combines modern functionalities like web receiving, cross-docking, 3D animation, multi-sequenced put-away, slotting, wave management, serialization and more. 
  • Improve Picking Flow: Provide real-time updates by calculating the optimum pick order with the shortest path for workers. Simultaneously recognizes and manages multiple types of picking zones to improve efficiency. 
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  • Better Data Visibility: Manhattan Associates Software’s SCM solution provides a beneficial bird’s eye view of critical processes. Data gathered from these tasks allows managing staff to properly plan ahead and make educated decisions. 
  • Balance Costs: This software solution helps balance and cut costs associated with transportation and inventory management while keeping service levels relevant. 
  • Multiple Deployment Options: Manhattan Software is available for on-premise, cloud-based and multi-tenant deployments. Clients can choose whichever better suits their unique requirements. 
  • Leverage the Cloud: This platform is available as a cloud-based solution which comes with a number of benefits. Upgrades can be implemented in real time, while important project documentation can be safely stored in the cloud. 
  • Reduce Errors: Decreasing errors not only cuts back on the costs of correcting them, but it also strengthens customer trust. Automating tedious manual tasks that require input from employees helps reduce problems related to human error. 
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  • Task Management: Provides sufficient resources to allocate tasks and balance workloads. Prioritizes tasks by grouping orders and locations into batches for timely shipment while supporting B2C and B2B fulfillment. 
  • 3D Visual Warehouse: Transform warehouse operations by viewing workflows, high-risk inventory and bottlenecks via the interactive and embedded interface. 
  • Labor Management: Ensures workforce planning, execution capabilities and staffing metrics stay in sync, maximizing worker performance. Enable direct and indirect labor monitoring and feedback. 
  • 3PL Billing: Provides agile fulfillment by combining intuitive solutions, including customer-level costing, billing and invoicing in a single system. Supports multi-owner and multi-warehouse operations by integrating workflows and traceability. 
  • Inventory Management: Identify and track inventory while optimizing accurate orders for delivery. Monitor and track the condition of the goods, location, raw material and components. Track serial numbers, inventory aging, lot control, expiry dates and date code tracking to improve visibility and flexibility. 
  • Voice Direction: Voice-enabled technology lets workers operate hands-free. Uses speech recognition for order selection, transfers, put-aways, receiving and replenishment. Eliminate the need for manual listing, labeling and scanning to improve order accuracy and productivity. 
  • Slotting: Manage slots and arrange SKUs based on the nearest range of pick-faces to reduce travel time. Optimizes warehouse space with faster and more accurate picking. 
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  • Warehouse Management: This solution from Manhattan Software provides unique functions dedicated to optimizing warehousing tasks. Streamline inventory placement and increase accuracy throughout critical warehouse processes. 
  • Transportation Management: Cut costs related to shipping and transport with a suite of management tools focused on optimizing delivery processes. This platform provides features that work in the global transport market such as multiple language and currency support.;
  • Value-Added Services: Operations that provide kitting and other value-added services can access functions based on these processes and continue providing them to their clients. 
  • Inventory Management: Manhattan Associates Supply Chain also includes valuable inventory optimization tools. With these, clients can reduce inventory numbers while also discovering stagnant product taking up valuable space. 
  • Integrations: This platform contains numerous integrations that make the exchange of information between partners and clients easier. There are also inclusions that give 3PL providers everything they need to keep their operations running. 
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Product Ranking

#55

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Warehouse Management Software

#66

among all
Warehouse Management Software

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Analyst Rating Summary

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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 53 reviews
Good User Sentiment 8 reviews
84%
of users recommend this product

Infor WMS has a 'great' User Satisfaction Rating of 84% when considering 53 user reviews from 3 recognized software review sites.

77%
of users recommend this product

Manhattan Supply Chain has a 'good' User Satisfaction Rating of 77% when considering 8 user reviews from 3 recognized software review sites.

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4.0 (1)
4.2 (5)
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4.2 (5)
3.8 (6)
4.2 (43)
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Awards

SelectHub research analysts have evaluated Infor WMS and concluded it earns best-in-class honors for Labor Management.

Labor Management Award

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Synopsis of User Ratings and Reviews

Adaptable to Complex Operations: Infor WMS excels in handling intricate warehouse layouts and diverse workflows, making it suitable for businesses with unique requirements.
Labor Management: The system offers tools to optimize labor allocation and track employee performance, leading to increased productivity and cost savings.
Inventory Visibility: Infor WMS provides real-time insights into inventory levels and locations, enabling efficient inventory management and reducing stockouts.
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Inventory Management: Manhattan Supply Chain offers robust tools to track inventory levels, manage stock movements, and optimize warehouse operations, leading to improved efficiency and reduced carrying costs.
Order Fulfillment: The system streamlines order processing, from receiving orders to picking, packing, and shipping, ensuring timely and accurate deliveries to customers.
Transportation Management: Manhattan Supply Chain helps plan and execute transportation routes, select carriers, and track shipments in real-time, optimizing transportation costs and improving delivery performance.
Demand Planning and Forecasting: The software provides advanced analytics and forecasting capabilities to predict future demand, enabling businesses to make informed decisions about inventory levels and production planning.
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Usability Challenges: The user interface can feel outdated and clunky, leading to a steeper learning curve for new users. Infor WMS may require more clicks and manual data entry compared to other contemporary WMS solutions.
Customization Complexity: Tailoring the system to specific workflows can be complex and often requires assistance from Infor consultants or developers. This can lead to additional costs and longer implementation timelines.
Reporting Limitations: Generating reports or extracting data for analysis may require specialized knowledge or additional tools. Some users find the reporting capabilities to be less intuitive and flexible than desired.
Integration Concerns: Integrating Infor WMS with existing ERP or other business systems can present challenges and may require custom development or middleware solutions. This can impact project timelines and budgets.
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Limited Customization: Manhattan's software may not be the best fit for companies with unique or complex supply chain needs due to limited options for customization.
Implementation Challenges: The implementation process can be lengthy and complex, requiring significant time and resources, which may disrupt ongoing operations.
Cost: Manhattan's products can be expensive, especially for smaller businesses or those with limited budgets. This cost can include licensing fees, implementation costs, and ongoing maintenance fees.
User Interface: Some users find the software's interface to be outdated and not user-friendly, leading to a steeper learning curve and potential challenges for new users.
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Infor WMS emerges as a compelling contender, boasting a rich history and a robust suite of features. User feedback from the past year paints a picture of a solution that excels in comprehensive inventory control, order orchestration, and shipment planning, making it a valuable asset for businesses grappling with complex logistical challenges. Infor WMS empowers users with real-time inventory tracking across multiple locations, enabling them to optimize stock levels based on demand forecasts and gain insights into key performance metrics such as productivity, cost savings, and customer satisfaction. The system's ability to streamline 3PL billing processes, with features for creating customer billing strategies, invoicing, and costing, is particularly noteworthy for multi-warehouse and multi-owner facilities. However, the path to warehouse management nirvana with Infor WMS is not without its bumps. Users frequently cite the system's high cost and complex user interface as drawbacks. While Infor WMS offers a wider range of functionality than some of its competitors, such as Manhattan Associates, Blue Yonder, and Körber, its intricate interface can present a steep learning curve for new users. Additionally, the system's pricing structure may pose a barrier for smaller businesses or those with tighter budgets. Despite these challenges, Infor WMS consistently receives praise for its scalability and ability to adapt to the evolving needs of growing businesses. Its comprehensive feature set, including advanced wave and task management, 3D visual analysis tools, and embedded labor management capabilities, positions it as a top choice for enterprises seeking a holistic warehouse management solution. In essence, Infor WMS is best suited for businesses that prioritize a feature-rich, scalable solution and are willing to invest in a system that requires dedicated training and support. Its ability to provide granular visibility into warehouse operations, optimize inventory levels, and streamline complex processes makes it an invaluable tool for large enterprises, 3PL providers, and businesses with intricate supply chains. While the initial investment and learning curve may seem daunting, the long-term benefits of enhanced efficiency, accuracy, and cost savings can far outweigh these challenges for the right organization.

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Manhattan Supply Chain has established itself as a reputable supply chain management software solution, known for its comprehensive features and user-friendly interface. The software provides a suite of tools designed to optimize warehouse operations, transportation management, and inventory control. Users consistently praise the platform's ease of use, highlighting its intuitive design and straightforward navigation, which allows for efficient onboarding and training of new personnel. Additionally, Manhattan Supply Chain's robust analytics and reporting capabilities empower businesses with valuable insights into their supply chain performance, enabling data-driven decision-making and process optimization. However, some users have expressed concerns regarding the software's cost, which can be a significant investment, particularly for smaller businesses. Furthermore, while Manhattan Supply Chain offers a wide range of features, it may lack seamless integration with certain third-party systems, potentially requiring additional customization or workarounds. Despite these drawbacks, Manhattan Supply Chain remains a compelling choice for businesses seeking a comprehensive and user-friendly supply chain management solution. Its strengths in ease of use, analytics, and inventory optimization make it particularly well-suited for mid-sized to large enterprises with complex supply chain operations. The software's ability to streamline processes, improve visibility, and enhance decision-making can significantly benefit businesses looking to optimize their supply chain efficiency and gain a competitive edge.

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