3PL Warehouse Manager vs Manhattan Supply Chain

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Our analysts compared 3PL Warehouse Manager vs Manhattan Supply Chain based on data from our 400+ point analysis of Warehouse Management Software, user reviews and our own crowdsourced data from our free software selection platform.

3PL Warehouse Manager Software Tool
Manhattan Supply Chain Software Tool

Product Basics

3PL Warehouse Manager, formerly known as 3PL Central, is a cloud-based solution that helps manage clients, processes and billing plans for third-party logistics (3PL) companies. It offers complete visibility into warehouse operations and automates routine tasks for easy management.

The platform provides a small parcel shipping suite that creates seamless working flows to optimize warehouse efficiency by cutting down on manual and paper processes.

Top features include inventory management, order fulfillment, putaway, SmartScan, automated billing management and labor management. Its ability to handle multiple clients and orders seamlessly prevents costly errors and chargebacks.

Real-time tracking and mobile scanning capabilities provide greater control over inventory and operations. You can accelerate order fulfillment through optimized shipping preparation and packaging processes, leading to improved customer satisfaction.

It doesn’t offer a free trial, but you can request a demo at no cost. The pricing starts at $495 per month and varies based on individual company requirements. Its pricing makes it ideal for small and medium-sized businesses.

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Manhattan Software’s platform provides a suite of management tools that are designed for larger and more complex operations. Applications for both warehouse and transportation management are included as well.

With this supply chain system, users can leverage analytical tools, dashboards, data visibility applications and more while executing vital processes. Included tools help users discover stagnant inventory, manage critical tasks and benefit from a wealth of data.
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Product Insights

  • Enhance Customer Satisfaction: 3PL Warehouse Manager has a significantly higher user sentiment rating of 84% compared to industry leaders like Oracle Warehouse (81%) and Dynamics 365 (78%). This indicates greater user satisfaction with its overall performance and experience.
  • Organize Inventory Efficiently: Our analysts gave it a high rating of 89 for its putaway module. It offers full or moderate support for all key features like determining the physical storage bin, creating putaway process rules, choosing preferred putaway zones and providing system-directed putaway out of the box.
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  • Better Data Visibility: Manhattan Associates Software’s SCM solution provides a beneficial bird’s eye view of critical processes. Data gathered from these tasks allows managing staff to properly plan ahead and make educated decisions. 
  • Balance Costs: This software solution helps balance and cut costs associated with transportation and inventory management while keeping service levels relevant. 
  • Multiple Deployment Options: Manhattan Software is available for on-premise, cloud-based and multi-tenant deployments. Clients can choose whichever better suits their unique requirements. 
  • Leverage the Cloud: This platform is available as a cloud-based solution which comes with a number of benefits. Upgrades can be implemented in real time, while important project documentation can be safely stored in the cloud. 
  • Reduce Errors: Decreasing errors not only cuts back on the costs of correcting them, but it also strengthens customer trust. Automating tedious manual tasks that require input from employees helps reduce problems related to human error. 
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  • Order Management: You can avoid incorrect shipments and reduce chargebacks by automating orders. Manage one, multiple or all transactions at once. It lets you track each Stock Keeping Unit from the moment an order is received until it’s processed.
  • SmartScan: It offers mobile scanning functionality to improve productivity, precision and visibility. Each scanned task is stored automatically in the cloud, ensuring up-to-date warehouse data and real-time tracking.
  • SmartPack: You can optimize shipping prep time and streamline packaging with scan, pack and verify processes using a scanner. Track outbound serial numbers, verify lot numbers, serial numbers and expiration dates for each item to increase efficiency.
  • SmartParcel: Manage multiple carrier accounts within the WMS. It helps select the best carrier and rates and prints shipping labels for orders, optimizing the shipping process.
  • Billing Automation: It provides built-in billing automation that supports system-calculated split-month billing and recurrent monthly storage fees. The period for free days is also taken into account for efficient billing processes.
  • SmartDock Scheduling: Offers a web-based appointment management tool to solve inefficient dock scheduling. You can enable carriers to schedule or change appointments via a self-service portal, saving time on manual-related appointments like calls and emails.
  • Permission Management: 3PL Warehouse Manager allows you to segment inventory, reporting and accounting for each customer or employee exclusively and provide visibility access via a permission-based web portal.
  • Notification: The platform sends automatic email notifications of key warehouse events to clients.
  • EDI Integration: It supports a range of EDI (electronic data interchange) file protocols that allow both third-party logistics companies and private warehouses to facilitate communication with customers, partners and retailers.
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  • Warehouse Management: This solution from Manhattan Software provides unique functions dedicated to optimizing warehousing tasks. Streamline inventory placement and increase accuracy throughout critical warehouse processes. 
  • Transportation Management: Cut costs related to shipping and transport with a suite of management tools focused on optimizing delivery processes. This platform provides features that work in the global transport market such as multiple language and currency support.;
  • Value-Added Services: Operations that provide kitting and other value-added services can access functions based on these processes and continue providing them to their clients. 
  • Inventory Management: Manhattan Associates Supply Chain also includes valuable inventory optimization tools. With these, clients can reduce inventory numbers while also discovering stagnant product taking up valuable space. 
  • Integrations: This platform contains numerous integrations that make the exchange of information between partners and clients easier. There are also inclusions that give 3PL providers everything they need to keep their operations running. 
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Product Ranking

#7

among all
Warehouse Management Software

#66

among all
Warehouse Management Software

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User Sentiment Summary

Great User Sentiment 160 reviews
Good User Sentiment 8 reviews
84%
of users recommend this product

3PL Warehouse Manager has a 'great' User Satisfaction Rating of 84% when considering 160 user reviews from 2 recognized software review sites.

77%
of users recommend this product

Manhattan Supply Chain has a 'good' User Satisfaction Rating of 77% when considering 8 user reviews from 3 recognized software review sites.

4.1 (38)
4.0 (1)
4.2 (122)
3.8 (6)
n/a
4.0 (1)

Synopsis of User Ratings and Reviews

Accessibility: Users can access WMS from any device with the internet, enabling them to manage inventory and orders from anywhere.
Cost-Effective: It doesn’t include upfront hardware costs, allowing you to save money on IT infrastructure and maintenance.
Constant Updates: Cloud providers constantly update features to stay on top of the latest trends, providing quick access to new features and functionality.
Scalability: Cloud WMS helps scale resources up or down on demand. Add or remove features for peak seasons or adjust to changing needs.
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Inventory Management: Manhattan Supply Chain offers robust tools to track inventory levels, manage stock movements, and optimize warehouse operations, leading to improved efficiency and reduced carrying costs.
Order Fulfillment: The system streamlines order processing, from receiving orders to picking, packing, and shipping, ensuring timely and accurate deliveries to customers.
Transportation Management: Manhattan Supply Chain helps plan and execute transportation routes, select carriers, and track shipments in real-time, optimizing transportation costs and improving delivery performance.
Demand Planning and Forecasting: The software provides advanced analytics and forecasting capabilities to predict future demand, enabling businesses to make informed decisions about inventory levels and production planning.
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Internet Reliance: The platform requires reliable internet for full functionality.
Vendor Lock-In: Switching cloud WMS providers can be complex. Users must consider vendor lock-in before investing.
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Limited Customization: Manhattan's software may not be the best fit for companies with unique or complex supply chain needs due to limited options for customization.
Implementation Challenges: The implementation process can be lengthy and complex, requiring significant time and resources, which may disrupt ongoing operations.
Cost: Manhattan's products can be expensive, especially for smaller businesses or those with limited budgets. This cost can include licensing fees, implementation costs, and ongoing maintenance fees.
User Interface: Some users find the software's interface to be outdated and not user-friendly, leading to a steeper learning curve and potential challenges for new users.
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3PL Warehouse Manager is robust and scalable software designed to streamline third-party logistics (3PL) operations. It offers a comprehensive suite of features, including advanced inventory management, labor management, putaway, shipping and real-time data analytics.Compared to other warehouse management solutions like JDA WMS and Infor Supply Chain Management, 3PL Warehouse Manager stands out for its robust multi-client management, seamless integration capabilities, and comprehensive reporting and analytics tools tailored specifically for 3PL providers.You can reduce lost inventory costs through real-time tracking, accurate reporting for complete operational visibility, and automated billing for invoicing and payments. The platform reduces pick time with efficient warehouse processes, increases order throughput to handle more orders, and offers cloud-based visibility and control.Another crucial feature is its ability to integrate with most leading eCommerce platforms, including Amazon, eBay, Etsy, Google Shopping, Groupon, PayPal, Shopify, Walmart and Wayfair. Users praise its user-friendly interface, efficient order and inventory management module, and easy navigation.Our data shows that the platform offers key features like barcode label generation, barcode scanning, warehouse safety control and real-time returns status tracking with integrations. However, it doesn’t support container loading, project and program planning, and warehouse automation out of the box.Also, it lacks automation features like warehouse simulation, automated storage and retrieval systems, pick-to-light applications, and maintenance operations. Some users have also noted that it might be a bit expensive for early-stage companies.3PL Warehouse Manager is well-suited for small to medium 3PL providers looking to improve inventory and order visibility. Its advanced features and integration capabilities make it ideal for businesses that need a highly customizable and scalable solution. While smaller 3PL providers may find the initial setup expensive, the long-term benefits can make it a worthwhile investment.

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Manhattan Supply Chain has established itself as a reputable supply chain management software solution, known for its comprehensive features and user-friendly interface. The software provides a suite of tools designed to optimize warehouse operations, transportation management, and inventory control. Users consistently praise the platform's ease of use, highlighting its intuitive design and straightforward navigation, which allows for efficient onboarding and training of new personnel. Additionally, Manhattan Supply Chain's robust analytics and reporting capabilities empower businesses with valuable insights into their supply chain performance, enabling data-driven decision-making and process optimization. However, some users have expressed concerns regarding the software's cost, which can be a significant investment, particularly for smaller businesses. Furthermore, while Manhattan Supply Chain offers a wide range of features, it may lack seamless integration with certain third-party systems, potentially requiring additional customization or workarounds. Despite these drawbacks, Manhattan Supply Chain remains a compelling choice for businesses seeking a comprehensive and user-friendly supply chain management solution. Its strengths in ease of use, analytics, and inventory optimization make it particularly well-suited for mid-sized to large enterprises with complex supply chain operations. The software's ability to streamline processes, improve visibility, and enhance decision-making can significantly benefit businesses looking to optimize their supply chain efficiency and gain a competitive edge.

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Top Alternatives in Warehouse Management Software


Dynamics 365 SCM

Extensiv Warehouse Management

Fishbowl Warehouse

Infor WMS

Korber

Logiwa

Luminate Logistics

Made4net

Manhattan Active WM

Mantis

Microlistics

Oracle Warehouse Management

SAP EWM

Snapfulfil

SOLOCHAIN WMS

Vin eRetail

WithoutWire

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