Skype for Business vs Zoho Meeting

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Our analysts compared Skype for Business vs Zoho Meeting based on data from our 400+ point analysis of Video Conferencing Platforms, user reviews and our own crowdsourced data from our free software selection platform.

Skype for Business Software Tool

Product Basics

Skype for Business is a robust software solution designed to facilitate seamless communication and collaboration within organizations. It offers a range of features including instant messaging, voice and video calls, online meetings, and file sharing, making it an ideal tool for businesses that require efficient internal and external communication. This software is particularly well-suited for industries such as finance, healthcare, and education, where secure and reliable communication is paramount.

One of the standout benefits of Skype for Business is its integration with other productivity tools, enhancing workflow efficiency. Users appreciate its ability to host large-scale meetings and webinars, as well as its enterprise-grade security features. Compared to similar products, Skype for Business is often praised for its user-friendly interface and comprehensive feature set.

Pricing details can vary based on the specific needs of the organization, so it is recommended to contact SelectHub for a tailored quote. Overall, Skype for Business remains a powerful choice for organizations seeking a dependable communication and collaboration platform.

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Zoho Meeting is a comprehensive software solution designed to facilitate online meetings and webinars. It offers a range of features including screen sharing, video conferencing, and webinar hosting, making it ideal for businesses of all sizes. The platform is particularly well-suited for remote teams and organizations that require seamless virtual collaboration. Users benefit from its intuitive interface, robust security measures, and integration capabilities with other productivity tools.

Key advantages of Zoho Meeting include its ease of use, reliability, and the ability to host large-scale webinars with interactive features like polls and Q&A sessions. Popular features encompass HD video quality, recording options, and customizable registration forms for webinars. Compared to similar products, users often highlight Zoho Meeting's affordability and the seamless integration with other Zoho applications as significant advantages.

Pricing for Zoho Meeting varies based on the number of participants and the specific features required. It typically operates on a subscription model with monthly or annual payment options. For precise pricing details tailored to individual needs, it is recommended to contact SelectHub for a personalized quote.

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$2/User, Monthly
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$1/Host, Monthly
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Product Assistance

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Product Insights

  • Enhanced Collaboration: Skype for Business integrates seamlessly with Microsoft Office applications, allowing teams to collaborate on documents in real-time during meetings.
  • Cost Efficiency: By reducing the need for travel and physical meeting spaces, Skype for Business helps organizations save on operational costs.
  • Global Reach: With support for multiple languages and international dialing, Skype for Business enables effective communication across different regions and time zones.
  • Security and Compliance: Skype for Business offers enterprise-grade security features, including encryption and compliance with industry standards, ensuring that sensitive information remains protected.
  • Scalability: Whether you are a small business or a large enterprise, Skype for Business can scale to meet your needs, supporting thousands of users simultaneously.
  • Integration with Existing Systems: The software integrates with existing telephony systems and other business applications, providing a unified communication platform without the need for extensive infrastructure changes.
  • Improved Productivity: Features like instant messaging, presence information, and quick file sharing streamline workflows and reduce the time spent on administrative tasks.
  • Customizable User Experience: Users can personalize their interface and settings to suit their preferences, enhancing user satisfaction and adoption rates.
  • Reliable Performance: With robust backend support and regular updates, Skype for Business ensures consistent and reliable performance, minimizing downtime and disruptions.
  • Mobile Accessibility: The mobile app allows employees to stay connected and productive on the go, ensuring that important communications are not missed.
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  • Cost Efficiency: Zoho Meeting offers competitive pricing plans, making it an affordable choice for small to medium-sized businesses.
  • Enhanced Collaboration: Real-time screen sharing and video conferencing facilitate seamless teamwork, even for remote teams.
  • Security and Privacy: End-to-end encryption ensures that your meetings and data remain confidential and secure.
  • Ease of Use: The intuitive interface allows users to schedule, join, and manage meetings with minimal training.
  • Integration Capabilities: Zoho Meeting integrates smoothly with other Zoho applications and third-party tools like Google Calendar and Microsoft Outlook.
  • Global Accessibility: Participants can join meetings from anywhere in the world, making it ideal for international teams.
  • Custom Branding: Businesses can customize the meeting interface with their logo and brand colors, enhancing brand consistency.
  • Recording and Playback: Meetings can be recorded and stored for future reference, ensuring that no important details are missed.
  • Interactive Features: Tools like polls, Q&A, and chat enhance participant engagement and interaction during meetings.
  • Scalability: Zoho Meeting can accommodate a growing number of users and meetings, making it suitable for businesses of all sizes.
  • Regulatory Compliance: The platform complies with various international standards and regulations, such as GDPR, ensuring legal peace of mind.
  • Customer Support: Zoho offers robust customer support, including live chat and email, to assist users with any issues they may encounter.
  • Mobile Accessibility: The mobile app allows users to join and manage meetings on the go, providing flexibility and convenience.
  • Detailed Analytics: Post-meeting reports and analytics provide insights into participant engagement and meeting effectiveness.
  • Customizable Invitations: Users can send personalized meeting invitations, improving attendance rates and professionalism.
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  • Instant Messaging: Real-time text communication with colleagues and clients.
  • Voice and Video Calls: High-definition audio and video calls for one-on-one or group meetings.
  • Presence Information: Displays availability status such as 'Available,' 'Busy,' or 'Do Not Disturb' to help manage interruptions.
  • Screen Sharing: Share your desktop or specific applications during meetings for collaborative work.
  • Meeting Scheduling: Integrated with Microsoft Outlook for easy scheduling and joining of meetings.
  • File Transfer: Securely send and receive files during conversations and meetings.
  • Meeting Recording: Record audio, video, and shared content for future reference or distribution.
  • Whiteboard: Interactive whiteboard feature for brainstorming and visual collaboration.
  • Polling: Conduct polls during meetings to gather instant feedback from participants.
  • Integration with Office 365: Seamless integration with other Microsoft Office applications for enhanced productivity.
  • Enterprise Security: Advanced encryption and authentication protocols to ensure secure communication.
  • Contact Management: Easily manage and organize contacts within the application.
  • Mobile Access: Access Skype for Business on mobile devices for communication on the go.
  • Customizable User Interface: Personalize the interface to suit individual preferences and workflows.
  • Federation: Connect with external organizations using Skype for Business or other compatible platforms.
  • Call Analytics: Monitor call quality and performance with detailed analytics and reporting tools.
  • Voicemail Integration: Voicemail messages are integrated with email for easy access and management.
  • Call Queues and Auto Attendants: Manage incoming calls efficiently with automated systems.
  • Multi-Device Support: Use Skype for Business across multiple devices, including desktops, laptops, tablets, and smartphones.
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  • Web Conferencing: Host online meetings with up to 100 participants, complete with video and audio capabilities.
  • Screen Sharing: Share your entire screen or specific applications to collaborate effectively during meetings.
  • Recording: Record meetings and webinars for future reference or to share with those who couldn't attend.
  • Webinar Hosting: Conduct webinars with features like Q&A, polls, and attendee engagement tools.
  • Browser-Based Access: Join meetings directly from your browser without needing to download any software.
  • Moderator Controls: Manage participants with options to mute/unmute, remove attendees, and control who can share their screen.
  • Custom Branding: Customize your meeting interface with your company logo and colors to maintain brand consistency.
  • Integration with Zoho Apps: Seamlessly integrate with other Zoho applications like Zoho CRM, Zoho Projects, and Zoho Calendar.
  • RSVP Scheduling: Send out meeting invites with RSVP options to manage attendance effectively.
  • Virtual Backgrounds: Use virtual backgrounds to maintain privacy or add a professional touch to your video meetings.
  • Polls and Q&A: Engage participants with live polls and Q&A sessions during webinars and meetings.
  • Analytics and Reports: Access detailed analytics and reports on meeting attendance, engagement, and performance.
  • End-to-End Encryption: Ensure the security and privacy of your meetings with end-to-end encryption.
  • Mobile App: Join and host meetings on the go with the Zoho Meeting mobile app available for iOS and Android.
  • International Dial-In Numbers: Provide participants with international dial-in numbers to join meetings via phone from different countries.
  • Meeting Lock: Lock your meetings to prevent unauthorized access once all intended participants have joined.
  • Follow-Up Emails: Automatically send follow-up emails to attendees with meeting summaries and additional resources.
  • Breakout Rooms: Split participants into smaller groups for focused discussions and activities during larger meetings.
  • Whiteboard: Use the whiteboard feature to draw, annotate, and brainstorm ideas in real-time during meetings.
  • Custom Registration Forms: Create custom registration forms for webinars to gather specific information from attendees.
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Product Ranking

#12

among all
Video Conferencing Platforms

#20

among all
Video Conferencing Platforms

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Analyst Rating Summary

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User Sentiment Summary

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Excellent User Sentiment 2160 reviews
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90%
of users recommend this product

Zoho Meeting has a 'excellent' User Satisfaction Rating of 90% when considering 2160 user reviews from 5 recognized software review sites.

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4.8 (14)
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4.5 (1100)
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4.6 (857)
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4.1 (152)
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4.3 (37)

Awards

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Zoho Meeting stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Simple Interface: Users find the software easy to navigate, even those without prior experience.
Streamlined Workflows: Built-in integration with other Microsoft products like Outlook and SharePoint makes collaborating on projects and sharing files simple.
Practical Communication Tools: Features like screen sharing, file sharing, and group chat allow for real-time collaboration and efficient communication.
Budget-Friendly Options: Offers affordable communication choices, including free options, which can be advantageous for budget-conscious businesses.
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Easy to Use: Zoho Meeting is known for its user-friendly design, making it simple to schedule and join meetings.
Flexible Connectivity: With web, desktop, and mobile apps, Zoho Meeting allows users to connect from various devices.
Feature-Rich Experience: Users can share screens, record meetings, and use interactive tools like in-meeting reactions and file sharing.
AI-Powered Enhancements: The platform offers AI-powered transcriptions and keynotes, improving the meeting experience.
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Limited VoIP Capabilities: Skype for Business doesn't function as a full-fledged VoIP platform and lacks features like integrated dial-in audio conferencing, potentially requiring businesses to use additional services for comprehensive calling features.
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Security Concerns: Some users have reported feeling uneasy about the mobile app's security compared to the web app, making them hesitant to use it for sensitive meetings.
Connectivity and Audio Quality: Occasional connectivity hiccups and instances of subpar audio quality have been reported, which can disrupt the flow of meetings and reduce productivity.
Limited Free Plan: The free version lacks key features like meeting recording and phone integration, making it unsuitable for businesses that require these functionalities.
AI Setup Complexity: Setting up the AI-powered tools, such as transcription and keynotes, can be a multi-step process that some users might find cumbersome and time-consuming.
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User reviews of Skype for Business over the past year reveal a mixed bag, particularly as its successor, Microsoft Teams, takes center stage. While many users appreciate its ease of use and integration with other Microsoft products, some have voiced concerns about its limitations and the fact that it's been superseded. For instance, one user lauded the seamless transition from other Microsoft collaboration tools, highlighting the advantage of a unified ecosystem. However, the lack of integrated dial-in audio conferencing features was a common gripe, making it less ideal for businesses that rely heavily on this functionality. This shortcoming underscores the importance of considering specific communication needs when choosing a platform. Despite its limitations, Skype for Business shines in its user-friendly interface, a crucial factor for businesses looking for intuitive tools that require minimal training. Its scalability is another strength, allowing it to accommodate the needs of both small businesses and large enterprises. However, the elephant in the room is Microsoft Teams, which offers a more comprehensive suite of features, including robust video conferencing and enhanced collaboration tools. This makes Skype for Business a better fit for businesses already invested in the Microsoft ecosystem and with basic communication needs, while those seeking a more future-proof solution might find Teams a more attractive option.

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Is Zoho Meeting a shoe-in for businesses seeking a reliable online meeting and collaboration solution? User reviews from the past year suggest that Zoho Meeting is a strong contender, particularly for businesses already integrated into the Zoho ecosystem. Users consistently praise its intuitive interface, citing its ease of use compared to competitors like Microsoft Teams and Zoom. This simplicity makes it ideal for businesses looking for a solution that can be deployed quickly with minimal training. However, some users have reported audio quality issues, with complaints about inconsistent sound and dropped calls. This inconsistency, if persistent, could be a dealbreaker for businesses reliant on high-quality audio for client meetings or webinars.Zoho Meeting shines in its seamless integration with other Zoho products, a significant advantage for businesses already utilizing the Zoho suite. This integration streamlines workflows, allowing users to schedule meetings directly from their CRM or launch webinars from marketing campaigns. While Zoho Meeting offers a robust feature set, including screen sharing, whiteboards, and meeting recording, some advanced features like virtual backgrounds are notably absent. This absence, while potentially insignificant for some, highlights that Zoho Meeting may not be as feature-rich as some of its competitors. Zoho Meeting is best suited for small to medium-sized businesses already invested in the Zoho ecosystem, prioritizing ease of use and seamless integration over cutting-edge features. Its intuitive design and tight integration with other Zoho products make it a natural extension of the Zoho experience. However, businesses heavily reliant on flawless audio quality or requiring advanced features may need to consider alternatives.

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