Skype for Business vs ClickMeeting

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Our analysts compared Skype for Business vs ClickMeeting based on data from our 400+ point analysis of Video Conferencing Platforms, user reviews and our own crowdsourced data from our free software selection platform.

Skype for Business Software Tool
ClickMeeting Software Tool

Product Basics

Skype for Business is a robust software solution designed to facilitate seamless communication and collaboration within organizations. It offers a range of features including instant messaging, voice and video calls, online meetings, and file sharing, making it an ideal tool for businesses that require efficient internal and external communication. This software is particularly well-suited for industries such as finance, healthcare, and education, where secure and reliable communication is paramount.

One of the standout benefits of Skype for Business is its integration with other productivity tools, enhancing workflow efficiency. Users appreciate its ability to host large-scale meetings and webinars, as well as its enterprise-grade security features. Compared to similar products, Skype for Business is often praised for its user-friendly interface and comprehensive feature set.

Pricing details can vary based on the specific needs of the organization, so it is recommended to contact SelectHub for a tailored quote. Overall, Skype for Business remains a powerful choice for organizations seeking a dependable communication and collaboration platform.

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ClickMeeting is a robust web conferencing software designed to facilitate online meetings, webinars, and collaborative sessions. It offers a suite of features including screen sharing, live chat, polls, and surveys, making it ideal for businesses, educational institutions, and non-profits. The platform is particularly well-suited for industries that require frequent virtual interactions, such as marketing, healthcare, and education, due to its user-friendly interface and comprehensive functionality.

One of the standout benefits of ClickMeeting is its ability to host large-scale webinars with ease, providing tools for engagement and interaction that enhance the user experience. Features like automated webinars, custom branding, and detailed analytics set it apart from similar products. Users appreciate its reliability and the seamless integration with other tools, which streamlines workflow and boosts productivity.

Pricing for ClickMeeting varies based on the number of attendees and the specific features required, with options for monthly or annual payments. For precise pricing tailored to individual needs, it is recommended to contact SelectHub for a detailed quote.

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$2/User, Monthly
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Tailored to your specific needs
$24 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Enhanced Collaboration: Skype for Business integrates seamlessly with Microsoft Office applications, allowing teams to collaborate on documents in real-time during meetings.
  • Cost Efficiency: By reducing the need for travel and physical meeting spaces, Skype for Business helps organizations save on operational costs.
  • Global Reach: With support for multiple languages and international dialing, Skype for Business enables effective communication across different regions and time zones.
  • Security and Compliance: Skype for Business offers enterprise-grade security features, including encryption and compliance with industry standards, ensuring that sensitive information remains protected.
  • Scalability: Whether you are a small business or a large enterprise, Skype for Business can scale to meet your needs, supporting thousands of users simultaneously.
  • Integration with Existing Systems: The software integrates with existing telephony systems and other business applications, providing a unified communication platform without the need for extensive infrastructure changes.
  • Improved Productivity: Features like instant messaging, presence information, and quick file sharing streamline workflows and reduce the time spent on administrative tasks.
  • Customizable User Experience: Users can personalize their interface and settings to suit their preferences, enhancing user satisfaction and adoption rates.
  • Reliable Performance: With robust backend support and regular updates, Skype for Business ensures consistent and reliable performance, minimizing downtime and disruptions.
  • Mobile Accessibility: The mobile app allows employees to stay connected and productive on the go, ensuring that important communications are not missed.
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  • Enhanced Collaboration: ClickMeeting facilitates real-time interaction, allowing teams to brainstorm and make decisions efficiently during virtual meetings.
  • Global Reach: Host webinars and meetings with participants from around the world, breaking geographical barriers and expanding your audience.
  • Cost Efficiency: Save on travel and accommodation expenses by conducting meetings and training sessions online.
  • Time Management: Schedule and automate webinars, ensuring that your events start on time and run smoothly without manual intervention.
  • Engagement Tools: Utilize polls, surveys, and Q&A sessions to keep your audience engaged and gather valuable feedback during webinars.
  • Brand Customization: Customize your webinar room with your company’s branding, creating a professional and cohesive experience for attendees.
  • Data Analytics: Access detailed reports and analytics to measure the success of your webinars and understand participant behavior.
  • Security and Privacy: Benefit from robust security features, including password protection and encrypted data transmission, ensuring your meetings are secure.
  • Scalability: Easily scale your webinars to accommodate a growing number of participants without compromising on quality or performance.
  • Integration Capabilities: Seamlessly integrate ClickMeeting with other tools and platforms, such as CRM systems and email marketing software, to streamline your workflow.
  • Accessibility: Provide an inclusive experience with features like screen readers and live captioning, making your webinars accessible to all participants.
  • Recording and Playback: Record your webinars for future reference or to share with those who couldn’t attend, ensuring your content has a longer lifespan.
  • Interactive Whiteboard: Use the interactive whiteboard to visually explain concepts and collaborate with participants in real-time.
  • Mobile Compatibility: Host and attend meetings from any device, including smartphones and tablets, ensuring flexibility and convenience.
  • Customer Support: Access dedicated customer support to resolve any issues quickly and ensure your webinars run smoothly.
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  • Instant Messaging: Real-time text communication with colleagues and clients.
  • Voice and Video Calls: High-definition audio and video calls for one-on-one or group meetings.
  • Presence Information: Displays availability status such as 'Available,' 'Busy,' or 'Do Not Disturb' to help manage interruptions.
  • Screen Sharing: Share your desktop or specific applications during meetings for collaborative work.
  • Meeting Scheduling: Integrated with Microsoft Outlook for easy scheduling and joining of meetings.
  • File Transfer: Securely send and receive files during conversations and meetings.
  • Meeting Recording: Record audio, video, and shared content for future reference or distribution.
  • Whiteboard: Interactive whiteboard feature for brainstorming and visual collaboration.
  • Polling: Conduct polls during meetings to gather instant feedback from participants.
  • Integration with Office 365: Seamless integration with other Microsoft Office applications for enhanced productivity.
  • Enterprise Security: Advanced encryption and authentication protocols to ensure secure communication.
  • Contact Management: Easily manage and organize contacts within the application.
  • Mobile Access: Access Skype for Business on mobile devices for communication on the go.
  • Customizable User Interface: Personalize the interface to suit individual preferences and workflows.
  • Federation: Connect with external organizations using Skype for Business or other compatible platforms.
  • Call Analytics: Monitor call quality and performance with detailed analytics and reporting tools.
  • Voicemail Integration: Voicemail messages are integrated with email for easy access and management.
  • Call Queues and Auto Attendants: Manage incoming calls efficiently with automated systems.
  • Multi-Device Support: Use Skype for Business across multiple devices, including desktops, laptops, tablets, and smartphones.
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  • Webinar Automation: Schedule and automate webinars with ease, including pre-recorded sessions and automated follow-ups.
  • Custom Branding: Personalize your webinar room with your company’s logo, colors, and branding elements to maintain a professional appearance.
  • Screen Sharing: Share your entire screen or specific applications with attendees to enhance presentations and demonstrations.
  • Interactive Whiteboard: Utilize a digital whiteboard for real-time collaboration, drawing, and annotating during webinars.
  • Polls and Surveys: Engage your audience with interactive polls and surveys, collecting valuable feedback and data during the session.
  • HD Video Streaming: Deliver high-definition video streams to ensure clear and professional visual communication.
  • Breakout Rooms: Create smaller, focused discussion groups within your webinar for more interactive and personalized engagement.
  • On-Demand Webinars: Provide access to recorded webinars, allowing attendees to view content at their convenience.
  • Social Media Integration: Stream your webinars live on social media platforms like Facebook and YouTube to reach a broader audience.
  • Advanced Analytics: Track attendee engagement, participation, and other key metrics with detailed analytics and reporting tools.
  • Custom Invitations: Design and send personalized email invitations and reminders to your attendees to boost participation rates.
  • Multi-User Accounts: Manage multiple users and roles within your organization, ensuring appropriate access and collaboration.
  • File Sharing: Share documents, presentations, and other files directly within the webinar for seamless information exchange.
  • Live Chat: Facilitate real-time communication with attendees through a built-in chat feature, supporting both public and private messages.
  • Webinar Recording: Record your webinars for future reference, training, or distribution to those who couldn’t attend live.
  • Custom Registration Pages: Create tailored registration pages to capture attendee information and streamline the sign-up process.
  • Mobile Accessibility: Access and host webinars from mobile devices, ensuring flexibility and convenience for both hosts and attendees.
  • Integration with CRM and Marketing Tools: Seamlessly integrate with popular CRM and marketing automation tools to enhance your workflow and follow-up processes.
  • Simultaneous Translation: Offer multilingual support with simultaneous translation features, making your webinars accessible to a global audience.
  • Security Features: Protect your webinars with password protection, encrypted data transmission, and other robust security measures.
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Product Ranking

#12

among all
Video Conferencing Platforms

#23

among all
Video Conferencing Platforms

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Analyst Rating Summary

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User Sentiment Summary

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Great User Sentiment 182 reviews
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86%
of users recommend this product

ClickMeeting has a 'great' User Satisfaction Rating of 86% when considering 182 user reviews from 2 recognized software review sites.

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4.28 (90)
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4.3 (92)

Synopsis of User Ratings and Reviews

Simple Interface: Users find the software easy to navigate, even those without prior experience.
Streamlined Workflows: Built-in integration with other Microsoft products like Outlook and SharePoint makes collaborating on projects and sharing files simple.
Practical Communication Tools: Features like screen sharing, file sharing, and group chat allow for real-time collaboration and efficient communication.
Budget-Friendly Options: Offers affordable communication choices, including free options, which can be advantageous for budget-conscious businesses.
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Easy To Use: ClickMeeting's intuitive design makes setting up and running a web conference simple, even for first-time users.
Reliable Connections: Users report consistently strong connections during online events, with few reports of dropped calls or other technical issues.
Feature Rich: ClickMeeting offers a robust set of tools, including screen sharing, virtual backgrounds, breakout rooms, polls and recordings.
Scalable: The platform is suitable for small team meetings as well as large events with thousands of attendees.
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Limited VoIP Capabilities: Skype for Business doesn't function as a full-fledged VoIP platform and lacks features like integrated dial-in audio conferencing, potentially requiring businesses to use additional services for comprehensive calling features.
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Limited Integrations: ClickMeeting may not seamlessly integrate with all the apps and services commonly used by businesses, potentially causing workflow disruptions.
Occasional Technical Issues: Some users have reported experiencing technical glitches, particularly with screen sharing, during live events, which can disrupt the flow of presentations.
Host and Meeting Restrictions: The platform imposes limitations on the number of hosts and concurrent meetings allowed without incurring additional costs, which could be problematic for larger organizations.
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User reviews of Skype for Business over the past year reveal a mixed bag, particularly as its successor, Microsoft Teams, takes center stage. While many users appreciate its ease of use and integration with other Microsoft products, some have voiced concerns about its limitations and the fact that it's been superseded. For instance, one user lauded the seamless transition from other Microsoft collaboration tools, highlighting the advantage of a unified ecosystem. However, the lack of integrated dial-in audio conferencing features was a common gripe, making it less ideal for businesses that rely heavily on this functionality. This shortcoming underscores the importance of considering specific communication needs when choosing a platform. Despite its limitations, Skype for Business shines in its user-friendly interface, a crucial factor for businesses looking for intuitive tools that require minimal training. Its scalability is another strength, allowing it to accommodate the needs of both small businesses and large enterprises. However, the elephant in the room is Microsoft Teams, which offers a more comprehensive suite of features, including robust video conferencing and enhanced collaboration tools. This makes Skype for Business a better fit for businesses already invested in the Microsoft ecosystem and with basic communication needs, while those seeking a more future-proof solution might find Teams a more attractive option.

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Is ClickMeeting the “click” your online events have been missing? User reviews from the last year suggest it might be, particularly for businesses seeking a reliable and user-friendly webinar platform. ClickMeeting shines with its intuitive interface, high-quality audio and video, and robust features like screen sharing, recording capabilities, and interactive tools such as polls and Q\&A. Users rave about its ease of use, highlighting how it allows them to focus on their content and audience instead of wrestling with technology. Its competitive pricing further sweetens the deal, making it a cost-effective solution for businesses of all sizes. However, some users have reported occasional technical glitches with screen sharing during live events, which could pose a problem for presentations heavily reliant on this feature. Additionally, while ClickMeeting offers a solid core feature set, it may not have the extensive third-party integrations found in some competitors, potentially limiting its extensibility. Overall, ClickMeeting proves to be a robust and user-friendly platform best suited for businesses and educators who prioritize ease of use, reliability, and a strong set of core features for hosting engaging webinars and online meetings. Its focus on delivering a smooth and intuitive user experience makes it a compelling choice for those who want a platform that "just works," allowing them to focus on what matters most - their content and their audience.

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