Microsoft Teams vs Sangoma Meet

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Our analysts compared Microsoft Teams vs Sangoma Meet based on data from our 400+ point analysis of Video Conferencing Platforms, user reviews and our own crowdsourced data from our free software selection platform.

Sangoma Meet Software Tool

Product Basics

Microsoft Teams is a leading unified communications-as-a-service (UCaaS) provider for businesses of all sizes. It provides voice, video conferencing, chat, instant messaging and file sharing options for enterprise collaboration. In addition to three-way PSTN calls, it enables auto-attendant, call parking, call transfer, do-not-disturb, e911 calling and simultaneous ringing. With direct call routing for existing carriers through SIP trunking, it eliminates the need to change phone service providers. It provides default on-hold music that can be customized through the powershell, as well as custom message setup for calls and voicemail. It also offers live screen sharing through chat for instant context.

Powered by Microsoft 365, its admin console enables account provisioning, assigning phone numbers, number porting, and reporting and analytics. With seamless escalation from group chat to video call, it enables in-call attendee management, screen sharing and chats. Available for all major browsers and Apple devices, it supports the current Android version and its previous three versions at any given time.
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Sangoma Meet is a sophisticated video conferencing software designed to facilitate seamless virtual meetings, webinars, and collaborative sessions. It is particularly well-suited for businesses of all sizes, educational institutions, and healthcare providers due to its robust security features and ease of use. The platform offers high-definition video and audio quality, screen sharing, and real-time chat, making it an ideal choice for industries that require reliable and clear communication.

One of the standout benefits of Sangoma Meet is its user-friendly interface, which allows participants to join meetings without the need for extensive technical knowledge. Additionally, the software supports integration with various third-party applications, enhancing its versatility. Users have praised its stability and the ability to host large meetings without significant lag or connectivity issues.

Pricing for Sangoma Meet can vary based on the specific needs and scale of the organization. For detailed pricing information, it is recommended to contact SelectHub for a tailored quote. This ensures that users receive the most accurate and relevant pricing details based on their unique requirements.

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Product Assistance

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Videos
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24/7 Live Support
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Product Insights

  • Improve Collaboration: Stay connected with team members from any location at any time. Quickly access files and documents. Respond immediately to messages and join meetings with a single click. 
  • Simplify Customizations: Enable news alerts based on location. Customize the workspace according to requirements. Integrate solutions like Google Drive and Dropbox. 
  • Enhance Communication: Use the chat window to connect quickly with employees. Attach files to the chat and schedule meetings without leaving the window. Integrate with other products to avoid switching between applications. 
  • Increase Productivity: Communicate efficiently with team members without sending or receiving emails. Reduce time lag with employees who may not access their emails regularly. Access essential files, documents, meetings and apps from a single workspace. 
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  • Enhanced Collaboration: Facilitates seamless teamwork with real-time video and audio communication, enabling effective brainstorming and decision-making.
  • Cost Efficiency: Reduces travel expenses and operational costs by allowing remote meetings, saving both time and money for businesses.
  • Scalability: Easily accommodates varying numbers of participants, from small team meetings to large webinars, ensuring flexibility as your needs grow.
  • Security: Provides robust encryption and security protocols to protect sensitive information, ensuring that your communications remain confidential.
  • Accessibility: Offers cross-platform compatibility, allowing users to join meetings from any device, whether it’s a desktop, tablet, or smartphone.
  • Productivity Boost: Integrates with other productivity tools, streamlining workflows and reducing the need to switch between applications.
  • Global Reach: Connects teams across different geographical locations, fostering a more inclusive and diverse work environment.
  • Customizability: Allows for personalized meeting settings and layouts, catering to specific business needs and preferences.
  • Time Management: Features scheduling tools and calendar integrations to help organize and manage meetings efficiently, minimizing scheduling conflicts.
  • Environmental Impact: Contributes to sustainability efforts by reducing the carbon footprint associated with business travel.
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  • Secure Virtual Meetings: Send an invite to video chat with anyone, at any time simply by sending a link to an active email address, member or not. Collaborate in real time with up to 250 people in a single meeting space. 
  • Screen Recording: Record meetings in the cloud and share them with members later. 
  • Messenger: Send chats before, after and during meetings directly to one person or create group chats to keep multiple people in the loop. Send gifs, emojis and stickers to personalize messages. 
  • File Sharing: Access, share, edit, and co-author files and folders in real time securely from SharePoint, OneDrive and computers. Decide who has access to which files by granting permissions to specific groups, channels or individuals. 
  • Interactive Webinars: Connect with customers by hosting live events and webinars. Simply create a new marketing event, fill out details of the meeting and select attendees who will receive a link to the event. Use customer journey features to track attendees, utilizing the available information and continue to track customer interactions. 
  • Custom Backgrounds: Eliminate the need to hide background distractions by choosing from a myriad of screens to project while on a video call. 
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  • High-Definition Video: Offers crystal-clear video quality for a more engaging and professional meeting experience.
  • Screen Sharing: Allows participants to share their screens in real-time, facilitating presentations and collaborative work.
  • End-to-End Encryption: Ensures that all communications are secure and private, protecting sensitive information.
  • Custom Meeting URLs: Provides personalized meeting links, making it easier to remember and share meeting details.
  • Virtual Backgrounds: Enables users to change their background, adding a layer of privacy and professionalism.
  • Meeting Recording: Allows users to record meetings for future reference or for those who could not attend.
  • Chat Functionality: Includes a built-in chat feature for text communication during meetings, enhancing interaction.
  • Breakout Rooms: Facilitates smaller group discussions within a larger meeting, ideal for workshops and brainstorming sessions.
  • Participant Management: Provides hosts with tools to manage participants, including muting, removing, and assigning roles.
  • Integration with Calendar Apps: Seamlessly integrates with popular calendar applications like Google Calendar and Outlook for easy scheduling.
  • Mobile Compatibility: Fully functional on mobile devices, allowing users to join meetings from anywhere.
  • Whiteboard Feature: Offers a digital whiteboard for real-time drawing and note-taking, enhancing collaborative efforts.
  • Polling and Q&A: Includes tools for conducting polls and managing Q&A sessions, making meetings more interactive.
  • Custom Branding: Allows organizations to customize the meeting interface with their own branding, maintaining a consistent corporate identity.
  • Low Latency: Ensures minimal delay in audio and video transmission, providing a smoother meeting experience.
  • Multi-Language Support: Supports multiple languages, making it accessible to a global audience.
  • File Sharing: Enables participants to share files directly within the meeting, streamlining the collaboration process.
  • Live Streaming: Offers the capability to live stream meetings to a broader audience, useful for webinars and large events.
  • AI-Powered Transcriptions: Provides real-time transcriptions of meetings, aiding in accessibility and record-keeping.
  • Customizable Layouts: Allows users to choose from various layout options to suit their meeting needs and preferences.
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Product Ranking

#4

among all
Video Conferencing Platforms

#26

among all
Video Conferencing Platforms

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Analyst Rating Summary

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88
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98
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Collaboration
Integrations
Reporting
Meeting Management
Security
Audio and Video Management
Reporting
Meeting Management
Security
Collaboration

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Great User Sentiment 14359 reviews
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85%
of users recommend this product

Microsoft Teams has a 'great' User Satisfaction Rating of 85% when considering 14359 user reviews from 4 recognized software review sites.

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4.2 (9343)
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4.4 (4030)
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4.5 (499)
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4.2 (487)
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Awards

SelectHub research analysts have evaluated Microsoft Teams and concluded it earns best-in-class honors for Collaboration and Integrations.

Collaboration Award
Integrations Award

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Synopsis of User Ratings and Reviews

User-Friendly: The interface is easy to use and there is not much training required to navigate through the system, according to 84% of users.
Chat: According to 70% of users who reviewed this pro, the chat functionality is simple, it’s possible to view all chats simultaneously and the history remains forever.
Screen Sharing: About 79% of users who mentioned this pro said screen sharing functionality is quick to set up and works without lags.
File Sharing: Regarding this feature, approximately 75% of users said that it’s easy to share files during calls and various document sharing options are available.
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High-Quality Video and Audio: Sangoma Meet uses a direct audio and video transmission method, unlike other services that compress data first, resulting in a higher quality experience for users.
Enhanced Security: Sangoma Meet offers password-protected meetings and end-to-end encryption, ensuring that only invited participants can join and that conversations remain private.
Moderator Controls: For team meetings, moderators have access to features that allow them to mute/unmute participants, send private messages, remove participants from the call, and even invite audio-only participants.
Versatile Screen Sharing: Sangoma Meet allows users to share their screens instantly and choose what content they want to show, facilitating collaboration on projects and presentations.
Simple Invitation Process: Inviting participants to a Sangoma Meet is as easy as copying the meeting link and sending it to them. Upon clicking the link, they will join the conference immediately.
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Alerts/Notifications: Lack of reminders for meetings and inconsistent notifications, according to 70% of users who mentioned this aspect.
Speed And Performance: According to 69% of users who reviewed this con, the start time and overall speed is slow, there are sudden crashes, and the computer performance suffers.
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Mobile App Shortcomings: Users have reported that the mobile app experience could be smoother and more feature-rich.
Call Recording Limitations: Some users have expressed that the call recording functionality could be improved for more robust and flexible recording options.
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Microsoft Teams is a chat-based platform that offers online meetings, document sharing, screen recording and chat and allows businesses to communicate effectively. According to users who have tried this product, their alerts and notifications lack consistency. Slow speed and performance is another con witnessed by users. Most users appreciate user-friendliness. Screen sharing is another worthy function. In short, businesses scouting for a communication tool that is easy to learn can give it a try.

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Can you have a seamless video conferencing experience, or will it be a Sangoma Mess? User reviews of Sangoma Meet over the last year have been mixed. While many appreciate its robust security features, like end-to-end encryption for one-on-one calls and high encryption for multi-party calls, and its cross-platform compatibility, allowing users to connect from various devices and operating systems, some have pointed out shortcomings. For example, a user noted that the Android app fails to bypass the Do Not Disturb setting, making it inconvenient for after-hours calls. Another user highlighted the absence of texting and visual voicemail features in the Sangoma Talk app, which are considered standard in many unified communications solutions today. These limitations impact its practicality and user experience, especially for businesses that rely heavily on mobile communication. Despite these drawbacks, Sangoma Meet shines in its ease of use. Users can initiate a video conference directly from the website with a single click, and inviting participants is as simple as sharing a meeting link. This straightforward approach makes it particularly suitable for businesses looking for a no-frills, easy-to-set-up video conferencing solution. However, the lack of advanced features like virtual backgrounds and breakout rooms might not meet the needs of larger organizations or those requiring more sophisticated functionalities.

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