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NinjaONE vs MaaS360

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Our analysts compared NinjaONE vs MaaS360 based on data from our 400+ point analysis of Unified Endpoint Management Tools, user reviews and our own crowdsourced data from our free software selection platform.

Overview Pricing Benefits & Features Analyst Ratings Comparison Charts Analyst Summary Screenshots
NinjaONE Software Tool
SelectHub Award Winner
MaaS360 Software Tool
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Product Basics

NinjaONE is a robust and modern solution that enables network tracking through endpoint monitoring and other tools to aid IT and managed service providers (MSPs) professionals in streamlining routine processes. This permits users to focus on the intricate value-added services, end-user relationships and tactical expansions.

Automation and scripting, network management, notifications, antivirus protection and asset management are only some of its noteworthy accessories.
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MaaS360 is a sophisticated software solution designed for Unified Endpoint Management (UEM), offering comprehensive control over a variety of devices including smartphones, tablets, laptops, and desktops. It is particularly well-suited for industries such as healthcare, finance, and education, where data security and device management are paramount. The platform provides unique benefits like real-time security insights and seamless integration with existing IT infrastructure. Noteworthy features include advanced threat management, application management, and secure document sharing. Users appreciate its intuitive interface and robust security measures, which set it apart from similar products. While specific pricing details are not readily available, it typically involves a subscription model based on the number of devices managed. For precise pricing tailored to specific needs, contacting SelectHub for a quote is recommended. MaaS360's ability to streamline device management while enhancing security makes it a valuable asset for organizations prioritizing endpoint protection.
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$4/Endpoint, Monthly
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$4 Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Mobile Availability: NinjaONE is available on iOS and Android devices and informs users about crucial issues when they are away from the office. Notification issues include OS and 3rd party patch status, alerts in progress, detected threats, server status, pending reboots, node approvals and active duties. Users can also approve or deny pending OS and 3rd party patches, execute remote control for customer endpoints with Splashtop and RDP, run scripts on demand, eliminate processes and initiate or cease services, quarantine and delete infected files, conduct wake-on-LANs and perform reboots.  
  • Remote Access: Users may access Windows and Mac endpoints from one place. There's no need to memorize additional logins or learn new tools to manage every endpoint. Each remote session is protected by transport layer security (TLS) and 256-bit encryption. Users determine which end-users, technicians and organizations have permission to access remote control and every remote session is documented for evaluation. 
  • Personalized Branding: NinjaONE assures users that their brand is the only brand that is seen with the custom branding tool to aid in designing web portal and systray icons.  
  • Enforced Security: It's possible for users to initiate two-factor authentication, restrict access to client endpoints and superintend tool permissions with the user administration module.  
  • Active Virus Protection: The virus protection accessory permits users to instantly activate antivirus throughout the endpoints with granulated extensions over particular devices, organizations and groups that receive protection. It pinpoints which endpoints lack antivirus protection and installs it. Users can run ad-hoc scans on specific devices, initiate when and how the antivirus runs as well as supervise scan options, schedules and exclusions. This function offers scan summaries, solution deployments and threats either per device or per enterprise. It also offers antivirus data on device protection status, antivirus solution deployed, definition status and deployments.  
  • Various Alerts: Users can overview their entire IT framework from one system and produce custom alerts based on system performance such as Windows and Mac workstations and laptops, Windows servers, cloud infrastructure and network devices such as printers, firewalls, routers and switches. Users can also administer intel throughout Windows and Mac endpoints including processors, running processes, disk and volume information and usage, memory, user logs, event logs, network adapters and utilization, software and hardware inventory, services, device serial numbers and more.  
  • Detect New Devices:  NinjaONE offers a discovery wizard that promptly detects new devices in concurrence with IP range. There's support for simple network management protocol (SNMP) v1, v2 and v3 credentials and several types of network configurations. It automatically recognizes device roles based on device attributes. 
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  • Enhanced Security: MaaS360 provides robust security measures, including encryption and threat detection, to protect sensitive corporate data across all devices.
  • Streamlined Device Management: Simplifies the management of diverse devices, from smartphones to laptops, through a single platform, reducing administrative overhead.
  • Improved Compliance: Helps organizations adhere to industry regulations by offering compliance monitoring and reporting tools, ensuring data privacy and security standards are met.
  • Increased Productivity: Enables employees to access necessary applications and data securely from any device, enhancing their ability to work efficiently from anywhere.
  • Cost Efficiency: Reduces the need for multiple management tools by consolidating device management into one solution, lowering overall IT costs.
  • Scalability: Easily scales to accommodate growing numbers of devices and users, making it suitable for businesses of all sizes.
  • Real-Time Insights: Provides actionable insights and analytics on device usage and security, allowing IT teams to make informed decisions quickly.
  • Seamless Integration: Integrates smoothly with existing IT infrastructure and applications, minimizing disruption and maximizing utility.
  • Remote Support: Offers remote troubleshooting and support capabilities, reducing downtime and improving user satisfaction.
  • Customizable Policies: Allows IT administrators to create and enforce custom security and usage policies tailored to specific organizational needs.
  • Unified Endpoint Visibility: Delivers a comprehensive view of all endpoints, enabling better monitoring and management of the entire device fleet.
  • Automated Updates: Ensures devices are always up-to-date with the latest software and security patches, reducing vulnerabilities.
  • User-Friendly Interface: Features an intuitive interface that simplifies navigation and management tasks for IT professionals.
  • Flexible Deployment Options: Offers cloud-based, on-premises, or hybrid deployment models to suit different organizational preferences and requirements.
  • Enhanced Collaboration: Facilitates secure sharing and collaboration among team members, boosting overall organizational efficiency.
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  • Asset Management: The asset management attribute permits users to ascertain if a device has an operating system (OS), is nearing its end of life (EOL) or is in need of an upgrade. This tool provides asset summary report details on Windows and Mac devices such as vendor and model, OS version, installation date and uptime amongst others. Users can analyze the full blend of network management software (NMS) gadgets per location by type and vendor because this appliance offers details on make, model, and status of multiple networking devices at each of their patron's offices or facilities. 
  • Verify Operation Health: It's possible for users to verify if a device's components are up-to-date, warrantied and operating at full capacity with the asset management element. Users can watch the health and status of their inventory and processors, video cards and hard drives while adding value to their clientele and associates.  
  • Reporting: The report building tool on the reporting appliance offers a multitude of reports intended for customers, business users or a user's internal archive. Elaborate reports that users can create include infrastructure health, asset and hardware inventory, license keys, alerts and active issues reports, scripts, remote access reports, antivirus activity and compliance, network health and performance, device addition and removal reports, patch status and compliance, software inventory and changes, Windows events, management notes and task history. This tool also grants users permission to personalize reports with their company name and logo. Custom or ad-hoc reports can be generated such as marketing and sales activities, client retention, IT asset management and compliance reporting.  
  • Credential Exchange:  Users can implement the credential exchange trait to run scripts on Windows or Mac with custom credentials, providing them with a new tier of control and pliancy when running scripts on endpoints. Scripts effortlessly run without disturbing end-users. This tool enables users to install Windows and third-party patches on any device while using administrator credentials to avert error patches or permission issues. Users can also instantly connect to a Windows gadget with a remote desktop protocol (RDP) that has pre-engineered credentials. 
  • Patch Management: The patch management component aids users in monitoring every user's endpoints with Windows and MacOS operating system patching, automatic patches, Windows driver and feature updates, management over patch schedules, approvals, overrides and reboot options. The third-party patching engine will keep endpoints current with support for typical business software without interference. And keeps devices updated with the latest features while securing their endpoints to avoid security breaches. There are patches for more than 135 applications. 
  • Take Charge of Patches: Users can superintend how each business, location, group and device is patched with the patch management attribute. It automates scanning and patching processes instead of initiating it manually so endpoints remain contemporary and protected. Users can review complete insight on compliance levels and patch success rates with NinjaONE's reporting module, providing patch-related reports such as patch enablement, patch compliance, patch status, pending patches and failed patches.  
  • Virtual Machine Management: The virtual machine management trait offers monitoring tools that permit users to proficiently distribute virtual resources to clients and expeditiously respond to issues that arise. Users are able to produce, remove and monitor screenshots, streamline storage usage by trimming old or large snapshots, commencing, ending, suspending, resetting or withdrawing virtual machines and redistributing resources for enhanced capacity planning and management. This accessory allows users to develop threshold notifications on the basis of vital host and virtual device attributes in concurrence with instantly notifying technicians when problems arise. The notification abilities include host apparatus intel (running time, producer, server group and authorization), host well-being information (energy, powersource, wires, climate and panel), host and invitee accomplishment benchmarks (storage, mainframe and disk utilization), a single view of all virtual machines on a host and client-facing reports that sums up virtual machine framework.  
  • IT Scripting: Run automations behind the scenes, on-demand, on-schedule or in response to performance thresholds and state changes, guaranteeing they work when they are necessary and convenient with the IT automation and scripting apparatus. The policy management engine offers the capability to allocate revisions across enterprises, sites, dynamic groups and specific endpoints such as OS and third-party patch management, antivirus management, backup management, remote control and custom scripts. Thanks to the broad script library, technicians of any skill set can apply automations for regular tasks with ease.  
  • Variety of Scripts: NinjaONE's IT automation and scripting module offers custom scripts in numerous languages including Powershell, Batch, Javascript, ShellScript and VBScript, so users may automate practically any task throughout Windows and Mac operating systems. Adjustable benchmarks display pliability to generate scripts once and run them with variable inputs. Each action implemented in NinjaONE is recorded and chronicled for efficient recordkeeping and compliance purposes. It's possible for users to enact policy override options to opt devices out of automations and easily govern devices when special attention is needed. 
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  • Unified Endpoint Management: Manage and secure all endpoints, including mobile devices, laptops, desktops, and IoT devices, from a single console.
  • AI-Powered Insights: Leverage Watson AI to gain actionable insights into device health, security threats, and compliance status.
  • Secure Containerization: Protect corporate data by isolating it within secure containers on mobile devices, ensuring separation from personal data.
  • Identity and Access Management: Implement robust authentication methods, including single sign-on (SSO) and multi-factor authentication (MFA), to safeguard access to corporate resources.
  • Policy Management: Create and enforce security policies across all devices, ensuring compliance with organizational and regulatory standards.
  • Application Management: Distribute, update, and manage applications on devices seamlessly, with support for both public and private app stores.
  • Threat Management: Detect and respond to security threats in real-time with integrated threat intelligence and automated remediation capabilities.
  • Data Loss Prevention: Prevent unauthorized data sharing and access with comprehensive data loss prevention (DLP) tools.
  • Remote Support: Provide remote troubleshooting and support to users, reducing downtime and improving user satisfaction.
  • Compliance Reporting: Generate detailed compliance reports to demonstrate adherence to industry regulations and internal policies.
  • Network Access Control: Control device access to corporate networks based on compliance status and security posture.
  • Geofencing and Location Tracking: Utilize geofencing to enforce location-based policies and track device locations for enhanced security.
  • Device Lifecycle Management: Manage the entire lifecycle of devices, from provisioning to retirement, ensuring efficient resource utilization.
  • Customizable Dashboards: Create personalized dashboards to monitor key metrics and gain visibility into the UEM environment.
  • Integration Capabilities: Seamlessly integrate with existing IT infrastructure and third-party applications to enhance functionality and streamline operations.
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Product Ranking

#3

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Unified Endpoint Management Tools

#6

among all
Unified Endpoint Management Tools

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Analyst Rating Summary

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Endpoint Security
Integrations
Platform Capabilities
Scalability and Performance
Device Management
Device Management
Endpoint Security
Platform Capabilities
Scalability and Performance
Security

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Awards

SelectHub research analysts have evaluated NinjaONE and concluded it earns best-in-class honors for Integrations.

Integrations Award

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Synopsis of User Ratings and Reviews

Simple Remote Management: Provides effective remote access tools that don't interrupt end-users, similar to a skilled air traffic controller who guides aircraft remotely without disrupting passenger experience.
Effortless Automation: Offers pre-built automation scripts and a scripting module for custom automations, like having a tireless assistant who handles repetitive tasks, freeing up IT staff for more strategic projects.
Streamlined Patching: Simplifies the process of patching across various clients and locations, akin to a well-coordinated orchestra ensuring all instruments are in tune and ready to perform.
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Cross-Platform Support: MaaS360 can manage a variety of device types and operating systems from a single console, including iOS, Android, Windows, and macOS.
AI-Driven Insights: The platform leverages IBM Watson to provide AI-driven security features and real-time insights, enabling proactive threat identification and efficient device management.
User-Friendly Interface: Users praise MaaS360 for its intuitive and well-organized management console, which simplifies tasks like device enrollment, policy configuration, and application deployment.
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Limited Mac Automation: Automating tasks and scheduling on macOS devices is not as robust as it is for Windows, potentially creating extra manual work for administrators managing Apple devices.
Basic Ticketing: While functional, the built-in ticketing system lacks the advanced features found in dedicated IT service management solutions, potentially hindering ITIL processes and reporting.
Location-Based Grouping: Managing systems spread across different offices or regions can be cumbersome, as the platform relies heavily on creating location-based groups for targeted actions.
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Steep Learning Curve: The platform's interface can feel cumbersome, especially for new users who may require extra training to get up to speed.
Support Headaches: Some users have reported slow response times from the customer support team, leading to delays in resolving issues.
Notification Inconsistencies: Occasional hiccups in the system can cause delays in critical notifications, potentially impacting security or update deployments.
Limited Linux Support: Compared to competitors, MaaS360's support for Linux devices is not as robust, which might be a drawback for organizations heavily reliant on Linux systems.
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Is NinjaOne a silent warrior in the IT management software arena, or does it get defeated by the competition? User reviews from the past year paint a largely positive picture of NinjaOne, particularly highlighting its user-friendly approach and robust features. Users rave about the intuitive interface, making it a breeze to navigate even for those less tech-savvy. The NinjaRemote client receives high praise for its swift and efficient connections to systems, enabling seamless remote management. Another standout feature is the robust patch management system, simplifying the often-dreaded task of handling patches across numerous clients and locations. Users also commend the exceptional customer support, consistently reported as prompt and helpful. However, some users express that the ticketing system could benefit from improvements for smoother workflow management. Additionally, the process of creating groups for targeted updates or software deployments, while deemed necessary, is sometimes perceived as cumbersome. Overall, NinjaOne emerges as a top contender for organizations, especially small to medium-sized businesses, seeking a comprehensive and user-friendly IT management solution that doesn't skimp on powerful features.

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Is IBM MaaS360 the real deal when it comes to Unified Endpoint Management, or does it fall flat? User reviews from the past year paint a somewhat mixed picture of IBM's MaaS360. While many appreciate its user-friendly interface and robust security features, some find its functionality lacking compared to competitors like Microsoft Intune and VMware. For instance, one user praised MaaS360's AI-driven insights powered by IBM Watson, highlighting their effectiveness in identifying potential threats and streamlining device management. Conversely, another user, while acknowledging MaaS360's strengths in policy management for endpoints and mobile devices, expressed a desire for more flexible and customizable reporting tools. This difference in user experiences underscores the importance of carefully evaluating specific organizational needs against MaaS360's capabilities. A key differentiator for MaaS360 is its strong customer support, which several users lauded as being a cut above the rest. This, coupled with its comprehensive device management capabilities across various platforms, makes it a solid choice for organizations prioritizing ease of use and reliable support. However, those requiring more advanced features or a higher degree of customization might find MaaS360's offerings somewhat limited. Ultimately, MaaS360 appears best suited for organizations seeking a user-friendly, security-focused UEM solution with excellent customer support, particularly if their needs fall within its well-defined feature set.

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Screenshots

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