NinjaONE vs Ivanti Endpoint Manager

Is NinjaOne a silent warrior in the IT management software arena, or does it get defeated by the competition? User reviews from the past year paint a largely positive picture of NinjaOne, particularly highlighting its user-friendly approach and robust features. Users rave about the intuitive interface, making it a breeze to navigate even for those less tech-savvy. The NinjaRemote client receives high praise for its swift and efficient connections to systems, enabling seamless remote management. Another standout feature is the robust patch management system, simplifying the often-dreaded task of handling patches across numerous clients and locations. Users also commend the exceptional customer support, consistently reported as prompt and helpful. However, some users express that the ticketing system could benefit from improvements for smoother workflow management. Additionally, the process of creating groups for targeted updates or software deployments, while deemed necessary, is sometimes perceived as cumbersome. Overall, NinjaOne emerges as a top contender for organizations, especially small to medium-sized businesses, seeking a comprehensive and user-friendly IT management solution that doesn't skimp on powerful features.

Is Ivanti Endpoint Manager the "endoint" to your endpoint management woes? User reviews paint a mixed picture of this comprehensive UEM solution. While lauded for its robust features and efficiency, particularly in patch management and software distribution, some users find its complexity and occasional agent issues to be a drawback. For instance, one user praised its ability to manage a large number of devices from a central location, highlighting its comprehensive feature set. However, another user pointed out that the agent, while generally reliable, can sometimes be resource-intensive depending on the policy configuration. A key strength of Ivanti Endpoint Manager is its speed in deploying patches and software installations, especially for Windows devices, a crucial factor in maintaining security and productivity. Its detailed device data gathering and automation capabilities contribute significantly to increased IT productivity. However, some users recommend opting for the self-hosted version for greater control and flexibility, suggesting that the cloud-based version might have limitations in customization. The software's integration capabilities with other IT management solutions are also seen as a major plus, as it streamlines workflows and boosts overall efficiency. Overall, Ivanti Endpoint Manager is best suited for organizations prioritizing efficient patch management and software distribution, particularly those with a large Windows device ecosystem. Its comprehensive features and integration capabilities make it a good fit for organizations looking to streamline their IT operations, but a consideration of the self-hosted option might be necessary for those requiring a high degree of customization and control.