NinjaONE vs Endpoint Central

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Our analysts compared NinjaONE vs Endpoint Central based on data from our 400+ point analysis of Unified Endpoint Management Tools, user reviews and our own crowdsourced data from our free software selection platform.

Endpoint Central Software Tool

Product Basics

NinjaONE is a robust and modern solution that enables network tracking through endpoint monitoring and other tools to aid IT and managed service providers (MSPs) professionals in streamlining routine processes. This permits users to focus on the intricate value-added services, end-user relationships and tactical expansions.

Automation and scripting, network management, notifications, antivirus protection and asset management are only some of its noteworthy accessories.
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Endpoint Central (formerly Desktop Central) is a leading unified endpoint management (UEM) and cybersecurity solution. It’s scalable and customizable per the number of endpoints and other business requirements. Advanced automation helps complete management routines like patch management and OS deployment. Also, it can manage USB device usage, remote endpoints, asset licenses and bring your own device (BYOD).

It provides various advanced cybersecurity modules, including data loss prevention, ransomware protection, browser and device security and BitLocker and vulnerability management.
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$4/Endpoint, Monthly
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$139 Monthly
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Tailored to your specific needs
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Mobile

Product Assistance

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24/7 Live Support
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24/7 Live Support

Product Insights

  • Mobile Availability: NinjaONE is available on iOS and Android devices and informs users about crucial issues when they are away from the office. Notification issues include OS and 3rd party patch status, alerts in progress, detected threats, server status, pending reboots, node approvals and active duties. Users can also approve or deny pending OS and 3rd party patches, execute remote control for customer endpoints with Splashtop and RDP, run scripts on demand, eliminate processes and initiate or cease services, quarantine and delete infected files, conduct wake-on-LANs and perform reboots.  
  • Remote Access: Users may access Windows and Mac endpoints from one place. There's no need to memorize additional logins or learn new tools to manage every endpoint. Each remote session is protected by transport layer security (TLS) and 256-bit encryption. Users determine which end-users, technicians and organizations have permission to access remote control and every remote session is documented for evaluation. 
  • Personalized Branding: NinjaONE assures users that their brand is the only brand that is seen with the custom branding tool to aid in designing web portal and systray icons.  
  • Enforced Security: It's possible for users to initiate two-factor authentication, restrict access to client endpoints and superintend tool permissions with the user administration module.  
  • Active Virus Protection: The virus protection accessory permits users to instantly activate antivirus throughout the endpoints with granulated extensions over particular devices, organizations and groups that receive protection. It pinpoints which endpoints lack antivirus protection and installs it. Users can run ad-hoc scans on specific devices, initiate when and how the antivirus runs as well as supervise scan options, schedules and exclusions. This function offers scan summaries, solution deployments and threats either per device or per enterprise. It also offers antivirus data on device protection status, antivirus solution deployed, definition status and deployments.  
  • Various Alerts: Users can overview their entire IT framework from one system and produce custom alerts based on system performance such as Windows and Mac workstations and laptops, Windows servers, cloud infrastructure and network devices such as printers, firewalls, routers and switches. Users can also administer intel throughout Windows and Mac endpoints including processors, running processes, disk and volume information and usage, memory, user logs, event logs, network adapters and utilization, software and hardware inventory, services, device serial numbers and more.  
  • Detect New Devices:  NinjaONE offers a discovery wizard that promptly detects new devices in concurrence with IP range. There's support for simple network management protocol (SNMP) v1, v2 and v3 credentials and several types of network configurations. It automatically recognizes device roles based on device attributes. 
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  • Streamline Management: Access the latest software and endpoint management capabilities like vulnerability, patch, app, IT asset and endpoint privilege management.
  • Strengthen Compliance: Ensure compliance with PCI, HIPAA, CIS, ISO, GDPR, NIST and RBI. Mitigate the risk of fines and violations with 100+ reports and automated audits into inventories and network activities.
  • Improve Protection: Achieve robust system protection with automatic updates to the latest patches and eliminate the need for manual configuration. Reduce the possibility of vulnerabilities and with advanced monitoring.
  • Simplify Troubleshooting: Streamline the troubleshooting experience of multiple devices with remote file transfer, multi-user collaboration and video recording. Get access to endpoint troubleshooting agents to help with user login and device startup.
  • Save Time on Configurations: Administrators can simplify configurations by automating desktop settings, system settings, security policies and applications, saving time and resources, as well as minimizing productivity loss.
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  • Asset Management: The asset management attribute permits users to ascertain if a device has an operating system (OS), is nearing its end of life (EOL) or is in need of an upgrade. This tool provides asset summary report details on Windows and Mac devices such as vendor and model, OS version, installation date and uptime amongst others. Users can analyze the full blend of network management software (NMS) gadgets per location by type and vendor because this appliance offers details on make, model, and status of multiple networking devices at each of their patron's offices or facilities. 
  • Verify Operation Health: It's possible for users to verify if a device's components are up-to-date, warrantied and operating at full capacity with the asset management element. Users can watch the health and status of their inventory and processors, video cards and hard drives while adding value to their clientele and associates.  
  • Reporting: The report building tool on the reporting appliance offers a multitude of reports intended for customers, business users or a user's internal archive. Elaborate reports that users can create include infrastructure health, asset and hardware inventory, license keys, alerts and active issues reports, scripts, remote access reports, antivirus activity and compliance, network health and performance, device addition and removal reports, patch status and compliance, software inventory and changes, Windows events, management notes and task history. This tool also grants users permission to personalize reports with their company name and logo. Custom or ad-hoc reports can be generated such as marketing and sales activities, client retention, IT asset management and compliance reporting.  
  • Credential Exchange:  Users can implement the credential exchange trait to run scripts on Windows or Mac with custom credentials, providing them with a new tier of control and pliancy when running scripts on endpoints. Scripts effortlessly run without disturbing end-users. This tool enables users to install Windows and third-party patches on any device while using administrator credentials to avert error patches or permission issues. Users can also instantly connect to a Windows gadget with a remote desktop protocol (RDP) that has pre-engineered credentials. 
  • Patch Management: The patch management component aids users in monitoring every user's endpoints with Windows and MacOS operating system patching, automatic patches, Windows driver and feature updates, management over patch schedules, approvals, overrides and reboot options. The third-party patching engine will keep endpoints current with support for typical business software without interference. And keeps devices updated with the latest features while securing their endpoints to avoid security breaches. There are patches for more than 135 applications. 
  • Take Charge of Patches: Users can superintend how each business, location, group and device is patched with the patch management attribute. It automates scanning and patching processes instead of initiating it manually so endpoints remain contemporary and protected. Users can review complete insight on compliance levels and patch success rates with NinjaONE's reporting module, providing patch-related reports such as patch enablement, patch compliance, patch status, pending patches and failed patches.  
  • Virtual Machine Management: The virtual machine management trait offers monitoring tools that permit users to proficiently distribute virtual resources to clients and expeditiously respond to issues that arise. Users are able to produce, remove and monitor screenshots, streamline storage usage by trimming old or large snapshots, commencing, ending, suspending, resetting or withdrawing virtual machines and redistributing resources for enhanced capacity planning and management. This accessory allows users to develop threshold notifications on the basis of vital host and virtual device attributes in concurrence with instantly notifying technicians when problems arise. The notification abilities include host apparatus intel (running time, producer, server group and authorization), host well-being information (energy, powersource, wires, climate and panel), host and invitee accomplishment benchmarks (storage, mainframe and disk utilization), a single view of all virtual machines on a host and client-facing reports that sums up virtual machine framework.  
  • IT Scripting: Run automations behind the scenes, on-demand, on-schedule or in response to performance thresholds and state changes, guaranteeing they work when they are necessary and convenient with the IT automation and scripting apparatus. The policy management engine offers the capability to allocate revisions across enterprises, sites, dynamic groups and specific endpoints such as OS and third-party patch management, antivirus management, backup management, remote control and custom scripts. Thanks to the broad script library, technicians of any skill set can apply automations for regular tasks with ease.  
  • Variety of Scripts: NinjaONE's IT automation and scripting module offers custom scripts in numerous languages including Powershell, Batch, Javascript, ShellScript and VBScript, so users may automate practically any task throughout Windows and Mac operating systems. Adjustable benchmarks display pliability to generate scripts once and run them with variable inputs. Each action implemented in NinjaONE is recorded and chronicled for efficient recordkeeping and compliance purposes. It's possible for users to enact policy override options to opt devices out of automations and easily govern devices when special attention is needed. 
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  • BitLocker Management: Ensure complete data protection with BitLocker encryption. Protect machines with or without trusted platform modules (TPM).
  • Real-Time Alerting: Build a robust security landscape with real-time alerting and minimize chances of data theft. Safeguard endpoints from insider attacks with continuous monitoring and frequent audits.
  • App Management: Find potentially harmful apps and block blacklisted ones. Distribute store and in-house apps and automatically assign commercial apps with different redemption codes.
  • IT Asset Management: Manage software license, prohibited software, software metering and digital assets.
  • Vulnerability Management: Identify vulnerabilities within the IT defense landscape with regular endpoint scanning and advanced threat hunting. Mitigate vulnerabilities with immediate patch fixing.
  • Profile Management: Assign policies and job roles to different departments for better collaboration and increased productivity. Simplify personnel management with a comprehensive communication platform.
  • Ransomware Protection: Prevent ransomware attacks and multifaceted extortions by identifying and mitigating them at early stages.
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Product Ranking

#3

among all
Unified Endpoint Management Tools

#11

among all
Unified Endpoint Management Tools

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Analyst Rating Summary

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Endpoint Security
Integrations
Platform Capabilities
Scalability and Performance
Device Management
Device Management
Endpoint Security
Scalability and Performance
Security
Platform Capabilities

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

NinjaONE
Endpoint Central
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Device Management Endpoint Security Mobile Management Platform Capabilities Workload Management 99 100 92 100 33 100 100 92 97 95 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Awards

SelectHub research analysts have evaluated NinjaONE and concluded it earns best-in-class honors for Integrations.

Integrations Award

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Synopsis of User Ratings and Reviews

Simple Remote Management: Provides effective remote access tools that don't interrupt end-users, similar to a skilled air traffic controller who guides aircraft remotely without disrupting passenger experience.
Effortless Automation: Offers pre-built automation scripts and a scripting module for custom automations, like having a tireless assistant who handles repetitive tasks, freeing up IT staff for more strategic projects.
Streamlined Patching: Simplifies the process of patching across various clients and locations, akin to a well-coordinated orchestra ensuring all instruments are in tune and ready to perform.
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Cross-Platform Support: Effectively manages a diverse range of devices, including servers, desktops, laptops, smartphones, and tablets, across various operating systems like Windows, Linux, macOS, iOS, and Android.
Automated Patch Management: Automates the deployment of patches for both operating systems and third-party applications, enhancing security and ensuring systems are up-to-date.
Streamlined Software Deployment: Simplifies the process of deploying software and updates to multiple devices simultaneously, reducing administrative overhead.
Efficient Remote Troubleshooting: Provides remote assistance capabilities, allowing IT administrators to troubleshoot issues on user devices from a central location.
Centralized Asset Management: Offers a centralized platform for managing IT assets, providing insights into hardware and software inventory.
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Limited Mac Automation: Automating tasks and scheduling on macOS devices is not as robust as it is for Windows, potentially creating extra manual work for administrators managing Apple devices.
Basic Ticketing: While functional, the built-in ticketing system lacks the advanced features found in dedicated IT service management solutions, potentially hindering ITIL processes and reporting.
Location-Based Grouping: Managing systems spread across different offices or regions can be cumbersome, as the platform relies heavily on creating location-based groups for targeted actions.
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Functionality Issues: Some users have reported that the latest version of Endpoint Central may disrupt certain features, potentially impacting workflow and productivity.
Limited Privilege Management: The software lacks automated and audited privilege management, requiring manual configuration changes for granting users temporary administrative access, which can be cumbersome for IT administrators.
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Is NinjaOne a silent warrior in the IT management software arena, or does it get defeated by the competition? User reviews from the past year paint a largely positive picture of NinjaOne, particularly highlighting its user-friendly approach and robust features. Users rave about the intuitive interface, making it a breeze to navigate even for those less tech-savvy. The NinjaRemote client receives high praise for its swift and efficient connections to systems, enabling seamless remote management. Another standout feature is the robust patch management system, simplifying the often-dreaded task of handling patches across numerous clients and locations. Users also commend the exceptional customer support, consistently reported as prompt and helpful. However, some users express that the ticketing system could benefit from improvements for smoother workflow management. Additionally, the process of creating groups for targeted updates or software deployments, while deemed necessary, is sometimes perceived as cumbersome. Overall, NinjaOne emerges as a top contender for organizations, especially small to medium-sized businesses, seeking a comprehensive and user-friendly IT management solution that doesn't skimp on powerful features.

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Is ManageEngine Endpoint Central truly the central hub for all your endpoint management needs? User reviews from the past year suggest that it might just be the comprehensive solution IT professionals have been searching for. Endpoint Central has garnered praise for its robust feature set, particularly its automated patching and software deployment capabilities. Users highlight how these features streamline IT operations, saving time and resources that would otherwise be spent on manual tasks. This efficiency is further amplified by the software's intuitive interface, which even users with limited technical expertise find easy to navigate. However, it's not all smooth sailing with Endpoint Central. Some users have reported challenges with certain updates, citing issues like compatibility problems and unexpected behavior after implementation. While these issues don't appear to be widespread, they do underscore the importance of thorough testing before deploying updates across an entire organization. Despite these occasional hiccups, Endpoint Central's strengths in automation, user-friendliness, and comprehensive features make it a compelling choice for organizations of all sizes. Its ability to manage a diverse range of devices, from traditional desktops to mobile devices, through a single console is a significant advantage in today's increasingly diverse IT landscape. This versatility, coupled with its competitive pricing, makes Endpoint Central particularly well-suited for organizations looking to consolidate their endpoint management solutions and streamline IT operations without breaking the bank. Think of it as a universal remote control for your IT infrastructure, simplifying complex tasks and bringing everything under one roof.

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