NinjaONE vs BlackBerry UEM

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Our analysts compared NinjaONE vs BlackBerry UEM based on data from our 400+ point analysis of Unified Endpoint Management Tools, user reviews and our own crowdsourced data from our free software selection platform.

BlackBerry UEM Software Tool

Product Basics

NinjaONE is a robust and modern solution that enables network tracking through endpoint monitoring and other tools to aid IT and managed service providers (MSPs) professionals in streamlining routine processes. This permits users to focus on the intricate value-added services, end-user relationships and tactical expansions.

Automation and scripting, network management, notifications, antivirus protection and asset management are only some of its noteworthy accessories.
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BlackBerry UEM is a sophisticated software solution designed for Unified Endpoint Management, offering comprehensive control over a wide array of devices and operating systems. It is particularly well-suited for industries that prioritize security and compliance, such as finance, healthcare, and government sectors. The platform excels in providing robust security features, seamless integration capabilities, and a user-friendly interface, making it a preferred choice for organizations with stringent data protection needs.

Users appreciate its ability to manage both corporate and BYOD devices efficiently, ensuring data integrity across all endpoints. BlackBerry UEM stands out with its advanced threat protection and secure communication channels. While pricing details are not explicitly available, potential users are encouraged to contact SelectHub for a tailored quote. Overall, BlackBerry UEM is recognized for its reliability and effectiveness in managing complex IT environments, often receiving positive feedback for its security-centric approach.

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$4/Endpoint, Monthly
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$5/User, Monthly
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Product Insights

  • Mobile Availability: NinjaONE is available on iOS and Android devices and informs users about crucial issues when they are away from the office. Notification issues include OS and 3rd party patch status, alerts in progress, detected threats, server status, pending reboots, node approvals and active duties. Users can also approve or deny pending OS and 3rd party patches, execute remote control for customer endpoints with Splashtop and RDP, run scripts on demand, eliminate processes and initiate or cease services, quarantine and delete infected files, conduct wake-on-LANs and perform reboots.  
  • Remote Access: Users may access Windows and Mac endpoints from one place. There's no need to memorize additional logins or learn new tools to manage every endpoint. Each remote session is protected by transport layer security (TLS) and 256-bit encryption. Users determine which end-users, technicians and organizations have permission to access remote control and every remote session is documented for evaluation. 
  • Personalized Branding: NinjaONE assures users that their brand is the only brand that is seen with the custom branding tool to aid in designing web portal and systray icons.  
  • Enforced Security: It's possible for users to initiate two-factor authentication, restrict access to client endpoints and superintend tool permissions with the user administration module.  
  • Active Virus Protection: The virus protection accessory permits users to instantly activate antivirus throughout the endpoints with granulated extensions over particular devices, organizations and groups that receive protection. It pinpoints which endpoints lack antivirus protection and installs it. Users can run ad-hoc scans on specific devices, initiate when and how the antivirus runs as well as supervise scan options, schedules and exclusions. This function offers scan summaries, solution deployments and threats either per device or per enterprise. It also offers antivirus data on device protection status, antivirus solution deployed, definition status and deployments.  
  • Various Alerts: Users can overview their entire IT framework from one system and produce custom alerts based on system performance such as Windows and Mac workstations and laptops, Windows servers, cloud infrastructure and network devices such as printers, firewalls, routers and switches. Users can also administer intel throughout Windows and Mac endpoints including processors, running processes, disk and volume information and usage, memory, user logs, event logs, network adapters and utilization, software and hardware inventory, services, device serial numbers and more.  
  • Detect New Devices:  NinjaONE offers a discovery wizard that promptly detects new devices in concurrence with IP range. There's support for simple network management protocol (SNMP) v1, v2 and v3 credentials and several types of network configurations. It automatically recognizes device roles based on device attributes. 
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  • Enhanced Security: BlackBerry UEM offers robust security features, ensuring that sensitive corporate data remains protected across all devices, including smartphones, tablets, and laptops.
  • Comprehensive Device Management: It provides a unified platform to manage a wide range of devices, operating systems, and ownership models, reducing complexity and administrative overhead.
  • Seamless Integration: The software integrates smoothly with existing IT infrastructure, including Microsoft Exchange, Office 365, and other enterprise systems, facilitating a cohesive IT environment.
  • Improved Compliance: BlackBerry UEM helps organizations meet regulatory requirements by offering tools for data protection, access control, and audit trails.
  • Flexible Deployment Options: Organizations can choose between on-premises, cloud, or hybrid deployment models, allowing them to tailor the solution to their specific needs and resources.
  • Enhanced User Experience: With intuitive interfaces and self-service capabilities, users can easily manage their devices and applications, reducing the burden on IT support teams.
  • Cost Efficiency: By consolidating endpoint management into a single platform, BlackBerry UEM reduces the need for multiple management tools, lowering overall IT costs.
  • Scalability: The solution is designed to scale with the organization, accommodating growth and changes in device numbers and types without compromising performance.
  • Advanced Threat Protection: It includes features like app wrapping and containerization to protect against malware and unauthorized access, safeguarding corporate data.
  • Remote Management Capabilities: IT administrators can remotely manage and troubleshoot devices, ensuring minimal downtime and maintaining productivity even for remote workers.
  • Data Loss Prevention: BlackBerry UEM offers features like remote wipe and lock, ensuring that lost or stolen devices do not become a liability for the organization.
  • Customizable Policies: Organizations can create and enforce custom security and usage policies, ensuring that devices comply with corporate standards and practices.
  • Support for BYOD Programs: The software supports Bring Your Own Device initiatives, allowing employees to use personal devices securely within the corporate network.
  • Real-Time Monitoring and Reporting: Administrators have access to real-time data and analytics, enabling proactive management and quick response to potential issues.
  • Streamlined App Management: BlackBerry UEM simplifies the deployment, updating, and management of corporate applications, ensuring that employees have access to the tools they need.
  • Cross-Platform Support: The solution supports a wide range of operating systems, including iOS, Android, Windows, and macOS, providing flexibility in device choice.
  • Enhanced Collaboration: By ensuring secure access to corporate resources, BlackBerry UEM facilitates collaboration and communication among employees, regardless of location.
  • Reduced Risk of Data Breaches: With its comprehensive security measures, BlackBerry UEM minimizes the risk of data breaches, protecting both the organization and its clients.
  • Efficient Resource Allocation: By automating routine tasks and providing centralized management, IT teams can focus on strategic initiatives rather than day-to-day device management.
  • Future-Proofing: Regular updates and a commitment to innovation ensure that BlackBerry UEM remains relevant and effective in the face of evolving technology landscapes.
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  • Asset Management: The asset management attribute permits users to ascertain if a device has an operating system (OS), is nearing its end of life (EOL) or is in need of an upgrade. This tool provides asset summary report details on Windows and Mac devices such as vendor and model, OS version, installation date and uptime amongst others. Users can analyze the full blend of network management software (NMS) gadgets per location by type and vendor because this appliance offers details on make, model, and status of multiple networking devices at each of their patron's offices or facilities. 
  • Verify Operation Health: It's possible for users to verify if a device's components are up-to-date, warrantied and operating at full capacity with the asset management element. Users can watch the health and status of their inventory and processors, video cards and hard drives while adding value to their clientele and associates.  
  • Reporting: The report building tool on the reporting appliance offers a multitude of reports intended for customers, business users or a user's internal archive. Elaborate reports that users can create include infrastructure health, asset and hardware inventory, license keys, alerts and active issues reports, scripts, remote access reports, antivirus activity and compliance, network health and performance, device addition and removal reports, patch status and compliance, software inventory and changes, Windows events, management notes and task history. This tool also grants users permission to personalize reports with their company name and logo. Custom or ad-hoc reports can be generated such as marketing and sales activities, client retention, IT asset management and compliance reporting.  
  • Credential Exchange:  Users can implement the credential exchange trait to run scripts on Windows or Mac with custom credentials, providing them with a new tier of control and pliancy when running scripts on endpoints. Scripts effortlessly run without disturbing end-users. This tool enables users to install Windows and third-party patches on any device while using administrator credentials to avert error patches or permission issues. Users can also instantly connect to a Windows gadget with a remote desktop protocol (RDP) that has pre-engineered credentials. 
  • Patch Management: The patch management component aids users in monitoring every user's endpoints with Windows and MacOS operating system patching, automatic patches, Windows driver and feature updates, management over patch schedules, approvals, overrides and reboot options. The third-party patching engine will keep endpoints current with support for typical business software without interference. And keeps devices updated with the latest features while securing their endpoints to avoid security breaches. There are patches for more than 135 applications. 
  • Take Charge of Patches: Users can superintend how each business, location, group and device is patched with the patch management attribute. It automates scanning and patching processes instead of initiating it manually so endpoints remain contemporary and protected. Users can review complete insight on compliance levels and patch success rates with NinjaONE's reporting module, providing patch-related reports such as patch enablement, patch compliance, patch status, pending patches and failed patches.  
  • Virtual Machine Management: The virtual machine management trait offers monitoring tools that permit users to proficiently distribute virtual resources to clients and expeditiously respond to issues that arise. Users are able to produce, remove and monitor screenshots, streamline storage usage by trimming old or large snapshots, commencing, ending, suspending, resetting or withdrawing virtual machines and redistributing resources for enhanced capacity planning and management. This accessory allows users to develop threshold notifications on the basis of vital host and virtual device attributes in concurrence with instantly notifying technicians when problems arise. The notification abilities include host apparatus intel (running time, producer, server group and authorization), host well-being information (energy, powersource, wires, climate and panel), host and invitee accomplishment benchmarks (storage, mainframe and disk utilization), a single view of all virtual machines on a host and client-facing reports that sums up virtual machine framework.  
  • IT Scripting: Run automations behind the scenes, on-demand, on-schedule or in response to performance thresholds and state changes, guaranteeing they work when they are necessary and convenient with the IT automation and scripting apparatus. The policy management engine offers the capability to allocate revisions across enterprises, sites, dynamic groups and specific endpoints such as OS and third-party patch management, antivirus management, backup management, remote control and custom scripts. Thanks to the broad script library, technicians of any skill set can apply automations for regular tasks with ease.  
  • Variety of Scripts: NinjaONE's IT automation and scripting module offers custom scripts in numerous languages including Powershell, Batch, Javascript, ShellScript and VBScript, so users may automate practically any task throughout Windows and Mac operating systems. Adjustable benchmarks display pliability to generate scripts once and run them with variable inputs. Each action implemented in NinjaONE is recorded and chronicled for efficient recordkeeping and compliance purposes. It's possible for users to enact policy override options to opt devices out of automations and easily govern devices when special attention is needed. 
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  • Comprehensive Device Management: Supports a wide range of devices including iOS, Android, Windows, macOS, and BlackBerry 10, ensuring seamless management across different platforms.
  • Secure Communication: Provides end-to-end encryption for emails, messages, and data, safeguarding sensitive information from unauthorized access.
  • Application Management: Allows IT administrators to deploy, manage, and secure applications on user devices, ensuring compliance with corporate policies.
  • Containerization: Separates personal and corporate data on devices, maintaining user privacy while protecting company information.
  • Identity and Access Management: Integrates with existing identity systems to provide secure access to corporate resources, reducing the risk of unauthorized access.
  • Policy Enforcement: Enables the creation and enforcement of security policies across all managed devices, ensuring consistent security standards.
  • Location Services: Offers geolocation tracking and geofencing capabilities, allowing organizations to monitor device locations and enforce location-based policies.
  • Compliance Monitoring: Provides real-time monitoring and reporting tools to ensure devices comply with industry regulations and corporate policies.
  • Scalability: Designed to support organizations of all sizes, from small businesses to large enterprises, with the ability to scale as needed.
  • Integration Capabilities: Seamlessly integrates with existing IT infrastructure, including Microsoft Exchange, Office 365, and other enterprise systems.
  • Remote Management: Offers remote troubleshooting and support tools, enabling IT teams to resolve issues without physical access to devices.
  • Data Loss Prevention: Implements measures to prevent data leakage, such as restricting copy-paste functions and controlling data sharing between apps.
  • Analytics and Reporting: Provides detailed insights into device usage, security incidents, and compliance status through comprehensive reporting tools.
  • Network Access Control: Ensures that only compliant devices can access corporate networks, enhancing overall network security.
  • Customizable User Experience: Allows organizations to tailor the user interface and experience to meet specific business needs and branding requirements.
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Product Ranking

#3

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Unified Endpoint Management Tools

#16

among all
Unified Endpoint Management Tools

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Analyst Rating Summary

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Endpoint Security
Integrations
Platform Capabilities
Scalability and Performance
Device Management
Device Management
Endpoint Security
Mobile Management
Scalability and Performance
Security

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Device Management Endpoint Security Mobile Management Platform Capabilities Workload Management 99 100 92 100 33 100 100 100 85 70 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Awards

SelectHub research analysts have evaluated NinjaONE and concluded it earns best-in-class honors for Integrations.

Integrations Award

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Synopsis of User Ratings and Reviews

Simple Remote Management: Provides effective remote access tools that don't interrupt end-users, similar to a skilled air traffic controller who guides aircraft remotely without disrupting passenger experience.
Effortless Automation: Offers pre-built automation scripts and a scripting module for custom automations, like having a tireless assistant who handles repetitive tasks, freeing up IT staff for more strategic projects.
Streamlined Patching: Simplifies the process of patching across various clients and locations, akin to a well-coordinated orchestra ensuring all instruments are in tune and ready to perform.
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Seamless Onboarding: Users praise the straightforward setup process, allowing them to quickly start managing their devices.
Strong Security: The platform excels at isolating corporate and personal data, ensuring privacy without compromising work access.
Multi-Platform Support: IT administrators appreciate the flexibility to manage a diverse range of devices, from smartphones and tablets to laptops, across various operating systems.
Always Connected: Users can stay connected to essential work functions, such as email and calendar, even while away from the office.
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Limited Mac Automation: Automating tasks and scheduling on macOS devices is not as robust as it is for Windows, potentially creating extra manual work for administrators managing Apple devices.
Basic Ticketing: While functional, the built-in ticketing system lacks the advanced features found in dedicated IT service management solutions, potentially hindering ITIL processes and reporting.
Location-Based Grouping: Managing systems spread across different offices or regions can be cumbersome, as the platform relies heavily on creating location-based groups for targeted actions.
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Steep Learning Curve: Some users find it challenging to get up to speed with the platform's features and functionalities, requiring additional time for training and adaptation.
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Is NinjaOne a silent warrior in the IT management software arena, or does it get defeated by the competition? User reviews from the past year paint a largely positive picture of NinjaOne, particularly highlighting its user-friendly approach and robust features. Users rave about the intuitive interface, making it a breeze to navigate even for those less tech-savvy. The NinjaRemote client receives high praise for its swift and efficient connections to systems, enabling seamless remote management. Another standout feature is the robust patch management system, simplifying the often-dreaded task of handling patches across numerous clients and locations. Users also commend the exceptional customer support, consistently reported as prompt and helpful. However, some users express that the ticketing system could benefit from improvements for smoother workflow management. Additionally, the process of creating groups for targeted updates or software deployments, while deemed necessary, is sometimes perceived as cumbersome. Overall, NinjaOne emerges as a top contender for organizations, especially small to medium-sized businesses, seeking a comprehensive and user-friendly IT management solution that doesn't skimp on powerful features.

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Is BlackBerry UEM the berry best in the Unified Endpoint Management patch? User reviews from the last year suggest that BlackBerry UEM is a strong contender in the crowded Unified Endpoint Management market, particularly for organizations that prioritize security. Users consistently highlight its robust security features, such as device encryption, data loss prevention, and secure containerization, as major strengths. These features are critical in today's business environment, where data breaches can have catastrophic consequences. For instance, one user praised UEM's ability to remotely wipe a device in case of theft, ensuring sensitive data doesn't fall into the wrong hands. However, some users find the platform's interface to be less intuitive than some competitors, requiring a learning curve to fully utilize its extensive feature set. This learning curve, while potentially a hurdle for some, can be seen as a testament to the platform's comprehensive nature. BlackBerry UEM's focus on security and comprehensive management capabilities makes it a good fit for organizations with stringent security requirements, particularly those in regulated industries like finance and healthcare. Its ability to manage a diverse range of devices across various operating systems also makes it suitable for businesses with a BYOD (Bring Your Own Device) policy.

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Screenshots

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