Meraki MDM vs Quest KACE

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Our analysts compared Meraki MDM vs Quest KACE based on data from our 400+ point analysis of Unified Endpoint Management Tools, user reviews and our own crowdsourced data from our free software selection platform.

Meraki MDM Software Tool
Quest KACE Software Tool

Product Basics

Meraki's Systems Manager provides over-the-air centralized management, diagnostics, and monitoring for the mobile devices managed by your organization from iPads and Androids to Macs and PCs. Systems Manager monitors each of your organization's devices, showing useful metrics such as client hardware/software information and recent location, and even lets administrators remotely lock and erase devices.- Systems Manager lets you configure, monitor, and support devices in your organization. - 100% cloud based, Systems Manager eliminates costly, complex management appliances and software.
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Quest KACE is a comprehensive software solution designed to streamline Unified Endpoint Management (UEM) tasks. It excels in managing a wide array of devices, including desktops, laptops, and mobile devices, making it ideal for industries such as healthcare, education, and government that require robust endpoint management. Its standout features include automated patch management, asset management, and software distribution, which enhance operational efficiency and security. Users appreciate its intuitive interface and the ability to manage diverse endpoints from a single console. Compared to similar products, Quest KACE is praised for its scalability and ease of deployment. Pricing details are not explicitly available, and potential users are encouraged to contact SelectHub for a tailored quote. Quest KACE's ability to integrate seamlessly into existing IT environments makes it a valuable tool for organizations seeking to optimize their endpoint management processes.
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$27.30 Monthly
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$4/Device, Monthly
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Product Insights

  • Centralized Management: Meraki MDM allows IT administrators to manage all devices from a single dashboard, streamlining operations and reducing the need for multiple management tools.
  • Enhanced Security: With features like remote wipe and device location tracking, Meraki MDM helps protect sensitive data and ensures compliance with security policies.
  • Scalability: Easily scale your device management as your organization grows, without the need for additional infrastructure or complex configurations.
  • Real-Time Monitoring: Gain insights into device status and performance with real-time monitoring, enabling proactive troubleshooting and maintenance.
  • Cost Efficiency: Reduce operational costs by minimizing the need for on-site IT support and leveraging cloud-based management solutions.
  • Seamless Integration: Integrate with existing IT systems and applications, ensuring a smooth transition and consistent workflow across platforms.
  • User-Friendly Interface: The intuitive dashboard design makes it easy for IT staff to navigate and manage devices, reducing training time and increasing productivity.
  • Automated Compliance: Automatically enforce compliance with organizational policies and industry regulations, reducing the risk of non-compliance penalties.
  • Customizable Policies: Tailor device management policies to meet specific organizational needs, ensuring flexibility and adaptability in diverse environments.
  • Remote Support Capabilities: Provide remote assistance to users, resolving issues quickly without the need for physical device access.
  • Application Management: Efficiently deploy, update, and manage applications across all devices, ensuring users have access to the necessary tools.
  • Device Inventory Management: Maintain an up-to-date inventory of all managed devices, simplifying asset tracking and lifecycle management.
  • Cross-Platform Support: Manage a variety of devices, including iOS, Android, Windows, and macOS, from a single platform, ensuring consistency across your device fleet.
  • Geofencing Capabilities: Set location-based policies to restrict or enable device features, enhancing security and compliance in specific areas.
  • Data Usage Monitoring: Track data usage across devices to prevent overages and optimize data plans, ensuring cost-effective mobile data management.
  • Zero-Touch Deployment: Simplify the setup process for new devices with zero-touch deployment, reducing the time and effort required for device provisioning.
  • Comprehensive Reporting: Generate detailed reports on device usage, compliance, and security, providing valuable insights for strategic decision-making.
  • Flexible Licensing Options: Choose from various licensing models to fit your organization's budget and needs, ensuring cost-effective device management solutions.
  • Regular Updates and Support: Benefit from continuous software updates and dedicated support, ensuring your MDM solution remains current and effective.
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  • Streamlined IT Management: Quest KACE simplifies the management of diverse endpoints, allowing IT teams to efficiently handle tasks such as software deployment, patch management, and asset inventory from a single console.
  • Enhanced Security: By automating patch management and ensuring devices are up-to-date, Quest KACE helps protect against vulnerabilities and reduces the risk of security breaches.
  • Cost Efficiency: Automating routine IT tasks reduces the need for manual intervention, freeing up resources and lowering operational costs associated with endpoint management.
  • Improved Compliance: Quest KACE assists organizations in maintaining compliance with industry regulations by providing detailed reporting and auditing capabilities.
  • Scalability: The platform is designed to grow with your organization, easily accommodating an increasing number of devices and users without a loss in performance.
  • Time Savings: Automated processes and centralized management significantly reduce the time IT staff spend on repetitive tasks, allowing them to focus on strategic initiatives.
  • Comprehensive Reporting: Quest KACE offers robust reporting tools that provide insights into device status, software usage, and compliance, aiding in informed decision-making.
  • User-Friendly Interface: The intuitive design of Quest KACE's interface makes it accessible for IT professionals of varying skill levels, reducing the learning curve and increasing productivity.
  • Remote Management Capabilities: IT teams can manage and troubleshoot devices remotely, minimizing downtime and ensuring business continuity even for distributed workforces.
  • Integration Flexibility: Quest KACE integrates seamlessly with existing IT infrastructure and third-party applications, enhancing its functionality and adaptability to specific organizational needs.
  • Asset Lifecycle Management: The software tracks the entire lifecycle of IT assets, from procurement to retirement, ensuring optimal utilization and planning for future investments.
  • Customizable Automation: IT teams can tailor automation scripts to fit unique organizational processes, increasing efficiency and reducing the potential for human error.
  • Reduced Downtime: Proactive monitoring and maintenance capabilities help prevent issues before they impact end users, ensuring a smoother operational flow.
  • Support for Diverse Environments: Quest KACE supports a wide range of operating systems and device types, making it suitable for heterogeneous IT environments.
  • Improved User Experience: By ensuring devices are consistently updated and functioning optimally, Quest KACE enhances the overall experience for end users, leading to increased satisfaction and productivity.
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  • Centralized Dashboard: Provides a single pane of glass for managing all devices, offering real-time visibility and control over the entire fleet.
  • Device Enrollment: Supports multiple enrollment methods, including Apple DEP and Android Zero-Touch, to streamline the onboarding process.
  • App Management: Allows for seamless deployment and management of applications across devices, including the ability to push updates and manage licenses.
  • Security Policies: Enables the creation and enforcement of security policies, such as password requirements and device encryption, to protect sensitive data.
  • Location Tracking: Offers GPS-based location tracking to monitor device whereabouts, useful for both asset management and security purposes.
  • Content Filtering: Provides web filtering capabilities to restrict access to inappropriate or non-business-related websites, enhancing productivity and security.
  • Remote Wipe and Lock: Facilitates the ability to remotely lock or wipe devices in case of loss or theft, ensuring data protection.
  • Network Integration: Seamlessly integrates with Meraki's networking products, allowing for unified management of network and devices.
  • Customizable Alerts: Offers the ability to set up alerts for various events, such as device compliance violations or unauthorized app installations.
  • Scalability: Designed to scale from small businesses to large enterprises, accommodating growth without compromising performance.
  • Role-Based Access Control: Provides granular control over who can access and manage devices, ensuring that only authorized personnel have the necessary permissions.
  • Automated Compliance Checks: Regularly checks devices against compliance policies and automatically remediates issues when possible.
  • Integration with Third-Party Tools: Supports integration with various third-party applications and services, enhancing functionality and interoperability.
  • Comprehensive Reporting: Generates detailed reports on device status, compliance, and usage, aiding in informed decision-making.
  • Cross-Platform Support: Manages a diverse range of devices, including iOS, Android, Windows, and macOS, from a single interface.
  • End-User Self-Service Portal: Provides a portal for end-users to perform basic tasks like password resets, reducing the burden on IT support.
  • API Access: Offers robust API access for custom integrations and automation, allowing businesses to tailor the MDM solution to their specific needs.
  • Firmware Management: Enables the scheduling and deployment of firmware updates to ensure devices are running the latest software versions.
  • Geofencing Capabilities: Allows for the creation of virtual boundaries to trigger specific actions when a device enters or exits a designated area.
  • Support for BYOD: Provides tools to manage both corporate-owned and employee-owned devices, maintaining security without infringing on personal privacy.
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  • Automated Software Distribution: Streamlines the deployment of applications and updates across multiple devices, reducing manual intervention.
  • Patch Management: Provides comprehensive patching capabilities for operating systems and third-party applications, ensuring systems are up-to-date and secure.
  • Asset Management: Offers detailed inventory tracking and reporting for hardware and software assets, aiding in resource allocation and compliance.
  • Service Desk Integration: Includes a built-in service desk module that supports ticketing, change management, and user self-service portals.
  • Remote System Management: Enables IT administrators to remotely access and troubleshoot devices, minimizing downtime and improving response times.
  • Security Compliance: Facilitates compliance with security policies through automated enforcement and reporting of endpoint configurations.
  • Mobile Device Management (MDM): Extends management capabilities to mobile devices, allowing for policy enforcement and application control on smartphones and tablets.
  • Virtual Machine Management: Supports the management of virtual environments, providing visibility and control over virtual assets alongside physical ones.
  • Customizable Reporting: Offers a range of reporting options that can be tailored to meet specific organizational needs, providing insights into IT operations.
  • Scalability: Designed to accommodate growing organizations, Quest KACE can scale to manage thousands of endpoints efficiently.
  • Integration with Directory Services: Seamlessly integrates with Active Directory and other directory services for streamlined user and device management.
  • Software License Management: Tracks software usage and licenses, helping organizations optimize their software investments and ensure compliance.
  • Endpoint Security: Includes features such as device encryption and antivirus integration to protect endpoints from threats.
  • Cloud-Based Management: Offers cloud-based deployment options, providing flexibility and reducing the need for on-premises infrastructure.
  • Intuitive User Interface: Features a user-friendly interface that simplifies navigation and enhances the user experience for IT administrators.
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Product Ranking

#13

among all
Unified Endpoint Management Tools

#19

among all
Unified Endpoint Management Tools

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Analyst Rating Summary

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Device Management
Platform Capabilities
Scalability and Performance
Mobile Management
Security
Security
Scalability and Performance
Mobile Management
Platform Capabilities
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Meraki MDM
Quest KACE
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Device Management Endpoint Security Mobile Management Platform Capabilities Workload Management 100 73 98 100 33 88 87 91 91 33 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Synopsis of User Ratings and Reviews

Simple Setup: Meraki MDM is known for its user-friendly interface, making it easy for IT administrators to configure and deploy, especially for Apple devices.
Directory Integration: The platform seamlessly integrates with Active Directory, a critical feature for managing user access in many businesses.
Cloud-based Management: Being cloud-based, Meraki MDM allows administrators to manage devices from anywhere with an internet connection.
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Centralized Management: Quest KACE provides a single console to manage and secure all endpoints, including desktops, servers, and mobile devices, simplifying IT operations.
Automated Patching: The software automates patch identification and deployment, ensuring systems are up-to-date and secure, reducing vulnerabilities.
Scalable Appliance: The KACE Systems Management Appliance (SMA) is designed to handle growing IT environments, allowing organizations to easily scale their endpoint management as needed.
Comprehensive Reporting: KACE offers detailed reports on hardware, software, and system performance, providing insights for informed decision-making and IT planning.
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Limited OS Support: Full feature support is not available for all operating systems. For example, Windows 10 users have reported difficulties, especially with custom application installations.
Feature Depth: Some users have expressed that the platform's advanced features are not as robust compared to other MDM solutions in the market.
Cost: Concerns have been raised about the ongoing maintenance fees, which can be a significant factor for budget-conscious organizations.
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Manual Workarounds: Despite its automation features, some users report that KACE can require significant manual intervention for certain tasks, contradicting its goal of streamlining IT processes.
Buggy Functionality: Some users have reported experiencing bugs and glitches within the software, particularly with the K1000 system, which can disrupt workflows and impact productivity.
Community Reliance: KACE users often rely heavily on community forums for troubleshooting and support, suggesting potential gaps in official documentation and support channels.
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Is Meraki MDM a top solution when it comes to managing devices, or does it leave users feeling stung? User reviews from the last year highlight a mixed bag. While Meraki MDM earns praise for its user-friendly interface and tight integration with Cisco's ecosystem, particularly in deploying company-issued iPads and syncing with Active Directory, some wrinkles need ironing out. For instance, users point out limitations with installing custom applications on Windows devices, a drawback for organizations heavily reliant on the Windows operating system. Additionally, concerns linger about the robustness of its patch management capabilities, suggesting it might not be the ultimate solution for all environments. Think of it like this: Meraki MDM is like that reliable all-in-one printer - great for everyday tasks, but you might need a specialized tool for high-volume, complex jobs. Its strength lies in its simplicity and integration, making it a solid choice for organizations already invested in the Cisco world or those seeking a straightforward, cloud-based MDM solution. However, if your needs lean towards extensive Windows customization or heavy-duty patch management, exploring alternative solutions might be wise.

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Is comprehensive endpoint management the quest you and your IT team are on? Quest KACE might just be the ace up your sleeve. Users praise its multifaceted approach, effectively juggling asset tracking, scripting, inventory management, patching, and software deployment. This makes it a Swiss Army knife for IT professionals, simplifying complex tasks and centralizing control. However, some users point out that Quest KACE can feel a bit like a hands-on project, requiring a fair amount of manual input. It's like building a ship in a bottle – intricate and requiring a steady hand. The reliance on community support, while helpful, can sometimes feel like navigating a maze, especially for complex issues. Despite these quirks, Quest KACE shines in its scripting and patch management capabilities, proving to be invaluable tools for maintaining a secure IT environment. Think of it as a diligent security guard, constantly on the lookout for vulnerabilities. In conclusion, Quest KACE is best suited for organizations that need a robust, all-in-one solution and have the technical expertise to navigate its intricacies. It's like a powerful engine that, with the right driver, can power through any IT challenge.

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