MaaS360 vs Quest KACE

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Our analysts compared MaaS360 vs Quest KACE based on data from our 400+ point analysis of Unified Endpoint Management Tools, user reviews and our own crowdsourced data from our free software selection platform.

MaaS360 Software Tool
Quest KACE Software Tool

Product Basics

MaaS360 is a sophisticated software solution designed for Unified Endpoint Management (UEM), offering comprehensive control over a variety of devices including smartphones, tablets, laptops, and desktops. It is particularly well-suited for industries such as healthcare, finance, and education, where data security and device management are paramount. The platform provides unique benefits like real-time security insights and seamless integration with existing IT infrastructure. Noteworthy features include advanced threat management, application management, and secure document sharing. Users appreciate its intuitive interface and robust security measures, which set it apart from similar products. While specific pricing details are not readily available, it typically involves a subscription model based on the number of devices managed. For precise pricing tailored to specific needs, contacting SelectHub for a quote is recommended. MaaS360's ability to streamline device management while enhancing security makes it a valuable asset for organizations prioritizing endpoint protection.
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Quest KACE is a comprehensive software solution designed to streamline Unified Endpoint Management (UEM) tasks. It excels in managing a wide array of devices, including desktops, laptops, and mobile devices, making it ideal for industries such as healthcare, education, and government that require robust endpoint management. Its standout features include automated patch management, asset management, and software distribution, which enhance operational efficiency and security. Users appreciate its intuitive interface and the ability to manage diverse endpoints from a single console. Compared to similar products, Quest KACE is praised for its scalability and ease of deployment. Pricing details are not explicitly available, and potential users are encouraged to contact SelectHub for a tailored quote. Quest KACE's ability to integrate seamlessly into existing IT environments makes it a valuable tool for organizations seeking to optimize their endpoint management processes.
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$4 Monthly
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$4/Device, Monthly
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Tailored to your specific needs
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Product Assistance

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Product Insights

  • Enhanced Security: MaaS360 provides robust security measures, including encryption and threat detection, to protect sensitive corporate data across all devices.
  • Streamlined Device Management: Simplifies the management of diverse devices, from smartphones to laptops, through a single platform, reducing administrative overhead.
  • Improved Compliance: Helps organizations adhere to industry regulations by offering compliance monitoring and reporting tools, ensuring data privacy and security standards are met.
  • Increased Productivity: Enables employees to access necessary applications and data securely from any device, enhancing their ability to work efficiently from anywhere.
  • Cost Efficiency: Reduces the need for multiple management tools by consolidating device management into one solution, lowering overall IT costs.
  • Scalability: Easily scales to accommodate growing numbers of devices and users, making it suitable for businesses of all sizes.
  • Real-Time Insights: Provides actionable insights and analytics on device usage and security, allowing IT teams to make informed decisions quickly.
  • Seamless Integration: Integrates smoothly with existing IT infrastructure and applications, minimizing disruption and maximizing utility.
  • Remote Support: Offers remote troubleshooting and support capabilities, reducing downtime and improving user satisfaction.
  • Customizable Policies: Allows IT administrators to create and enforce custom security and usage policies tailored to specific organizational needs.
  • Unified Endpoint Visibility: Delivers a comprehensive view of all endpoints, enabling better monitoring and management of the entire device fleet.
  • Automated Updates: Ensures devices are always up-to-date with the latest software and security patches, reducing vulnerabilities.
  • User-Friendly Interface: Features an intuitive interface that simplifies navigation and management tasks for IT professionals.
  • Flexible Deployment Options: Offers cloud-based, on-premises, or hybrid deployment models to suit different organizational preferences and requirements.
  • Enhanced Collaboration: Facilitates secure sharing and collaboration among team members, boosting overall organizational efficiency.
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  • Streamlined IT Management: Quest KACE simplifies the management of diverse endpoints, allowing IT teams to efficiently handle tasks such as software deployment, patch management, and asset inventory from a single console.
  • Enhanced Security: By automating patch management and ensuring devices are up-to-date, Quest KACE helps protect against vulnerabilities and reduces the risk of security breaches.
  • Cost Efficiency: Automating routine IT tasks reduces the need for manual intervention, freeing up resources and lowering operational costs associated with endpoint management.
  • Improved Compliance: Quest KACE assists organizations in maintaining compliance with industry regulations by providing detailed reporting and auditing capabilities.
  • Scalability: The platform is designed to grow with your organization, easily accommodating an increasing number of devices and users without a loss in performance.
  • Time Savings: Automated processes and centralized management significantly reduce the time IT staff spend on repetitive tasks, allowing them to focus on strategic initiatives.
  • Comprehensive Reporting: Quest KACE offers robust reporting tools that provide insights into device status, software usage, and compliance, aiding in informed decision-making.
  • User-Friendly Interface: The intuitive design of Quest KACE's interface makes it accessible for IT professionals of varying skill levels, reducing the learning curve and increasing productivity.
  • Remote Management Capabilities: IT teams can manage and troubleshoot devices remotely, minimizing downtime and ensuring business continuity even for distributed workforces.
  • Integration Flexibility: Quest KACE integrates seamlessly with existing IT infrastructure and third-party applications, enhancing its functionality and adaptability to specific organizational needs.
  • Asset Lifecycle Management: The software tracks the entire lifecycle of IT assets, from procurement to retirement, ensuring optimal utilization and planning for future investments.
  • Customizable Automation: IT teams can tailor automation scripts to fit unique organizational processes, increasing efficiency and reducing the potential for human error.
  • Reduced Downtime: Proactive monitoring and maintenance capabilities help prevent issues before they impact end users, ensuring a smoother operational flow.
  • Support for Diverse Environments: Quest KACE supports a wide range of operating systems and device types, making it suitable for heterogeneous IT environments.
  • Improved User Experience: By ensuring devices are consistently updated and functioning optimally, Quest KACE enhances the overall experience for end users, leading to increased satisfaction and productivity.
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  • Unified Endpoint Management: Manage and secure all endpoints, including mobile devices, laptops, desktops, and IoT devices, from a single console.
  • AI-Powered Insights: Leverage Watson AI to gain actionable insights into device health, security threats, and compliance status.
  • Secure Containerization: Protect corporate data by isolating it within secure containers on mobile devices, ensuring separation from personal data.
  • Identity and Access Management: Implement robust authentication methods, including single sign-on (SSO) and multi-factor authentication (MFA), to safeguard access to corporate resources.
  • Policy Management: Create and enforce security policies across all devices, ensuring compliance with organizational and regulatory standards.
  • Application Management: Distribute, update, and manage applications on devices seamlessly, with support for both public and private app stores.
  • Threat Management: Detect and respond to security threats in real-time with integrated threat intelligence and automated remediation capabilities.
  • Data Loss Prevention: Prevent unauthorized data sharing and access with comprehensive data loss prevention (DLP) tools.
  • Remote Support: Provide remote troubleshooting and support to users, reducing downtime and improving user satisfaction.
  • Compliance Reporting: Generate detailed compliance reports to demonstrate adherence to industry regulations and internal policies.
  • Network Access Control: Control device access to corporate networks based on compliance status and security posture.
  • Geofencing and Location Tracking: Utilize geofencing to enforce location-based policies and track device locations for enhanced security.
  • Device Lifecycle Management: Manage the entire lifecycle of devices, from provisioning to retirement, ensuring efficient resource utilization.
  • Customizable Dashboards: Create personalized dashboards to monitor key metrics and gain visibility into the UEM environment.
  • Integration Capabilities: Seamlessly integrate with existing IT infrastructure and third-party applications to enhance functionality and streamline operations.
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  • Automated Software Distribution: Streamlines the deployment of applications and updates across multiple devices, reducing manual intervention.
  • Patch Management: Provides comprehensive patching capabilities for operating systems and third-party applications, ensuring systems are up-to-date and secure.
  • Asset Management: Offers detailed inventory tracking and reporting for hardware and software assets, aiding in resource allocation and compliance.
  • Service Desk Integration: Includes a built-in service desk module that supports ticketing, change management, and user self-service portals.
  • Remote System Management: Enables IT administrators to remotely access and troubleshoot devices, minimizing downtime and improving response times.
  • Security Compliance: Facilitates compliance with security policies through automated enforcement and reporting of endpoint configurations.
  • Mobile Device Management (MDM): Extends management capabilities to mobile devices, allowing for policy enforcement and application control on smartphones and tablets.
  • Virtual Machine Management: Supports the management of virtual environments, providing visibility and control over virtual assets alongside physical ones.
  • Customizable Reporting: Offers a range of reporting options that can be tailored to meet specific organizational needs, providing insights into IT operations.
  • Scalability: Designed to accommodate growing organizations, Quest KACE can scale to manage thousands of endpoints efficiently.
  • Integration with Directory Services: Seamlessly integrates with Active Directory and other directory services for streamlined user and device management.
  • Software License Management: Tracks software usage and licenses, helping organizations optimize their software investments and ensure compliance.
  • Endpoint Security: Includes features such as device encryption and antivirus integration to protect endpoints from threats.
  • Cloud-Based Management: Offers cloud-based deployment options, providing flexibility and reducing the need for on-premises infrastructure.
  • Intuitive User Interface: Features a user-friendly interface that simplifies navigation and enhances the user experience for IT administrators.
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Product Ranking

#6

among all
Unified Endpoint Management Tools

#19

among all
Unified Endpoint Management Tools

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Analyst Rating Summary

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Device Management
Endpoint Security
Platform Capabilities
Scalability and Performance
Security
Security
Scalability and Performance
Mobile Management
Platform Capabilities
Integrations

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

MaaS360
Quest KACE
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Device Management Endpoint Security Mobile Management Platform Capabilities Workload Management 100 100 92 100 95 88 87 91 91 33 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

100%
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67%
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Synopsis of User Ratings and Reviews

Cross-Platform Support: MaaS360 can manage a variety of device types and operating systems from a single console, including iOS, Android, Windows, and macOS.
AI-Driven Insights: The platform leverages IBM Watson to provide AI-driven security features and real-time insights, enabling proactive threat identification and efficient device management.
User-Friendly Interface: Users praise MaaS360 for its intuitive and well-organized management console, which simplifies tasks like device enrollment, policy configuration, and application deployment.
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Centralized Management: Quest KACE provides a single console to manage and secure all endpoints, including desktops, servers, and mobile devices, simplifying IT operations.
Automated Patching: The software automates patch identification and deployment, ensuring systems are up-to-date and secure, reducing vulnerabilities.
Scalable Appliance: The KACE Systems Management Appliance (SMA) is designed to handle growing IT environments, allowing organizations to easily scale their endpoint management as needed.
Comprehensive Reporting: KACE offers detailed reports on hardware, software, and system performance, providing insights for informed decision-making and IT planning.
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Steep Learning Curve: The platform's interface can feel cumbersome, especially for new users who may require extra training to get up to speed.
Support Headaches: Some users have reported slow response times from the customer support team, leading to delays in resolving issues.
Notification Inconsistencies: Occasional hiccups in the system can cause delays in critical notifications, potentially impacting security or update deployments.
Limited Linux Support: Compared to competitors, MaaS360's support for Linux devices is not as robust, which might be a drawback for organizations heavily reliant on Linux systems.
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Manual Workarounds: Despite its automation features, some users report that KACE can require significant manual intervention for certain tasks, contradicting its goal of streamlining IT processes.
Buggy Functionality: Some users have reported experiencing bugs and glitches within the software, particularly with the K1000 system, which can disrupt workflows and impact productivity.
Community Reliance: KACE users often rely heavily on community forums for troubleshooting and support, suggesting potential gaps in official documentation and support channels.
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Is IBM MaaS360 the real deal when it comes to Unified Endpoint Management, or does it fall flat? User reviews from the past year paint a somewhat mixed picture of IBM's MaaS360. While many appreciate its user-friendly interface and robust security features, some find its functionality lacking compared to competitors like Microsoft Intune and VMware. For instance, one user praised MaaS360's AI-driven insights powered by IBM Watson, highlighting their effectiveness in identifying potential threats and streamlining device management. Conversely, another user, while acknowledging MaaS360's strengths in policy management for endpoints and mobile devices, expressed a desire for more flexible and customizable reporting tools. This difference in user experiences underscores the importance of carefully evaluating specific organizational needs against MaaS360's capabilities. A key differentiator for MaaS360 is its strong customer support, which several users lauded as being a cut above the rest. This, coupled with its comprehensive device management capabilities across various platforms, makes it a solid choice for organizations prioritizing ease of use and reliable support. However, those requiring more advanced features or a higher degree of customization might find MaaS360's offerings somewhat limited. Ultimately, MaaS360 appears best suited for organizations seeking a user-friendly, security-focused UEM solution with excellent customer support, particularly if their needs fall within its well-defined feature set.

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Is comprehensive endpoint management the quest you and your IT team are on? Quest KACE might just be the ace up your sleeve. Users praise its multifaceted approach, effectively juggling asset tracking, scripting, inventory management, patching, and software deployment. This makes it a Swiss Army knife for IT professionals, simplifying complex tasks and centralizing control. However, some users point out that Quest KACE can feel a bit like a hands-on project, requiring a fair amount of manual input. It's like building a ship in a bottle – intricate and requiring a steady hand. The reliance on community support, while helpful, can sometimes feel like navigating a maze, especially for complex issues. Despite these quirks, Quest KACE shines in its scripting and patch management capabilities, proving to be invaluable tools for maintaining a secure IT environment. Think of it as a diligent security guard, constantly on the lookout for vulnerabilities. In conclusion, Quest KACE is best suited for organizations that need a robust, all-in-one solution and have the technical expertise to navigate its intricacies. It's like a powerful engine that, with the right driver, can power through any IT challenge.

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