Kaseya VSA vs Citrix Endpoint Management

Last Updated:

Our analysts compared Kaseya VSA vs Citrix Endpoint Management based on data from our 400+ point analysis of Unified Endpoint Management Tools, user reviews and our own crowdsourced data from our free software selection platform.

Kaseya VSA Software Tool
Citrix Endpoint Management Software Tool

Product Basics

Kaseya VSA is a comprehensive software solution designed for Remote Monitoring and Management (RMM), offering robust capabilities for IT professionals. It excels in automating IT tasks, managing endpoints, and ensuring system security, making it particularly beneficial for managed service providers (MSPs) and IT departments across various industries. Its standout features include automated patch management, real-time monitoring, and remote control, which enhance operational efficiency and reduce downtime. Users appreciate its scalability and the ability to manage multiple devices from a single platform, which streamlines IT operations. Compared to similar products, Kaseya VSA is praised for its user-friendly interface and extensive integration options. Pricing details are not publicly disclosed, so it's advisable to contact SelectHub for a tailored quote. Overall, Kaseya VSA is a versatile tool that effectively supports IT management needs, offering unique advantages in automation and system oversight.
read more...
Citrix Endpoint Management is a sophisticated software solution designed to streamline Unified Endpoint Management (UEM) tasks. It excels in managing and securing a wide array of devices, including smartphones, tablets, laptops, and desktops, making it particularly beneficial for industries like healthcare, finance, and education that require stringent data security and compliance. Users appreciate its robust features such as comprehensive device management, application deployment, and secure content collaboration. The platform stands out for its seamless integration capabilities and user-friendly interface, which enhance productivity and simplify IT operations. Compared to similar products, Citrix Endpoint Management is praised for its reliability and scalability, though pricing details are typically customized based on organizational needs. For precise pricing information, potential users are encouraged to contact SelectHub for a tailored quote. This solution is ideal for businesses seeking a versatile and secure endpoint management system that adapts to diverse operational requirements.
read more...
$4 Monthly
Get a free price quote
Tailored to your specific needs
$2.25/User, Monthly
Get a free price quote
Tailored to your specific needs
Small 
i
Medium 
i
Large 
i
Small 
i
Medium 
i
Large 
i
Windows
Mac
Linux
Android
Chromebook
Windows
Mac
Linux
Android
Chromebook
Cloud
On-Premise
Mobile
Cloud
On-Premise
Mobile

Product Assistance

Documentation
In Person
Live Online
Videos
Webinars
Documentation
In Person
Live Online
Videos
Webinars
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support
Email
Phone
Chat
FAQ
Forum
Knowledge Base
24/7 Live Support

Product Insights

  • Increased Efficiency: Automate routine IT tasks such as patch management and software deployment, freeing up time for IT staff to focus on strategic initiatives.
  • Enhanced Security: Proactively identify and mitigate vulnerabilities with real-time monitoring and automated patching, reducing the risk of cyber threats.
  • Scalability: Easily manage a growing number of endpoints without a proportional increase in resources, supporting business expansion seamlessly.
  • Cost Savings: Reduce operational costs by minimizing downtime and optimizing resource allocation through efficient remote management.
  • Improved Compliance: Ensure adherence to industry regulations with automated compliance reporting and auditing capabilities.
  • Centralized Management: Manage all IT assets from a single dashboard, simplifying oversight and reducing the complexity of IT operations.
  • Remote Troubleshooting: Resolve issues quickly without the need for on-site visits, minimizing disruption to end-users and maintaining productivity.
  • Customizable Automation: Tailor automation scripts to fit specific business needs, enhancing operational flexibility and efficiency.
  • Comprehensive Reporting: Gain insights into IT performance and health with detailed reports, enabling data-driven decision-making.
  • Improved User Experience: Provide a seamless IT experience for end-users with minimal disruptions and faster issue resolution.
read more...
  • Enhanced Security: Citrix Endpoint Management provides robust security measures, such as encryption and remote wipe capabilities, ensuring sensitive corporate data remains protected even if devices are lost or stolen.
  • Streamlined Device Management: The platform allows IT administrators to manage a diverse range of devices, including smartphones, tablets, and laptops, from a single console, reducing complexity and saving time.
  • Improved User Experience: With features like single sign-on and self-service portals, employees can access necessary applications and resources seamlessly, enhancing productivity and satisfaction.
  • Cost Efficiency: By consolidating device management tasks into one platform, organizations can reduce the need for multiple software solutions, lowering overall IT costs.
  • Scalability: Citrix Endpoint Management can easily scale to accommodate growing numbers of devices and users, making it suitable for businesses of all sizes.
  • Compliance Assurance: The software helps organizations adhere to industry regulations and standards by providing tools for monitoring and reporting on device compliance.
  • Remote Work Enablement: With secure access to corporate resources from any location, Citrix Endpoint Management supports flexible work arrangements, which can lead to increased employee morale and retention.
  • Application Management: IT teams can efficiently deploy, update, and manage applications across all devices, ensuring users have access to the latest tools without manual intervention.
  • Reduced Downtime: Automated processes and remote troubleshooting capabilities minimize device downtime, keeping employees productive and reducing IT support burdens.
  • Data Loss Prevention: By controlling data sharing and access on mobile devices, the platform helps prevent unauthorized data leaks and breaches.
  • Integration Capabilities: Citrix Endpoint Management integrates with existing IT infrastructure and third-party applications, allowing for a seamless transition and enhanced functionality.
  • Customizable Policies: Organizations can tailor security and usage policies to meet specific business needs, ensuring a balance between security and user freedom.
  • Analytics and Insights: The platform provides detailed analytics on device usage and performance, enabling data-driven decision-making to optimize IT operations.
  • Support for BYOD: Citrix Endpoint Management supports Bring Your Own Device (BYOD) policies, allowing employees to use personal devices securely for work purposes, which can increase job satisfaction and reduce hardware costs.
  • Consistent User Interface: A unified interface across devices ensures a consistent user experience, reducing the learning curve and increasing efficiency.
read more...
  • Automated Patch Management: Streamlines the process of identifying, approving, and deploying patches across multiple devices, reducing manual intervention.
  • Remote Control: Provides secure access to client machines for troubleshooting and support without disrupting the end-user's workflow.
  • Network Monitoring: Offers real-time insights into network performance and health, enabling proactive identification of potential issues.
  • IT Automation: Allows for the creation of scripts and workflows to automate routine IT tasks, enhancing efficiency and consistency.
  • Asset Management: Tracks hardware and software inventory, providing detailed reports on asset status and usage.
  • Endpoint Security: Integrates with antivirus and anti-malware solutions to protect endpoints from threats and vulnerabilities.
  • Backup and Disaster Recovery: Facilitates data backup and recovery processes to ensure business continuity in case of data loss.
  • Service Desk Integration: Seamlessly connects with service desk solutions to streamline ticketing and incident management.
  • Policy Management: Enables the creation and enforcement of IT policies across the organization to maintain compliance and security standards.
  • Reporting and Analytics: Provides customizable reports and dashboards for data-driven decision-making and performance tracking.
  • Scalability: Designed to support businesses of all sizes, from small enterprises to large corporations, with scalable infrastructure.
  • Multi-Tenancy Support: Allows managed service providers to manage multiple clients from a single platform, ensuring data segregation and security.
  • Mobile Device Management: Extends management capabilities to mobile devices, ensuring consistent security and compliance across all endpoints.
  • Integration Capabilities: Offers APIs and connectors for seamless integration with third-party applications and services.
  • Customizable Dashboards: Users can tailor dashboards to display the most relevant information for their specific roles and responsibilities.
read more...
  • Unified Console: Manage all devices, apps, and data from a single, integrated platform, simplifying IT operations.
  • Comprehensive Device Support: Supports a wide range of devices including iOS, Android, Windows, and macOS, ensuring flexibility in device choice.
  • Secure App and Data Access: Provides secure access to corporate apps and data, protecting sensitive information from unauthorized access.
  • App Management: Offers app wrapping and micro VPN capabilities, allowing secure deployment and management of mobile apps.
  • Identity and Access Management: Integrates with existing identity providers to streamline user authentication and access control.
  • Endpoint Security: Includes features like remote wipe, lock, and locate, enhancing the security of lost or stolen devices.
  • Policy Enforcement: Allows IT to enforce security policies across all managed devices, ensuring compliance with corporate standards.
  • Workspace Environment Management: Optimizes user experience by managing and monitoring workspace performance and resource allocation.
  • Automated Workflows: Automates routine tasks such as device provisioning and app updates, reducing administrative overhead.
  • Analytics and Reporting: Provides detailed insights into device usage, compliance, and security incidents, aiding in informed decision-making.
  • Scalability: Designed to scale with organizational growth, accommodating an increasing number of devices and users without compromising performance.
  • Integration Capabilities: Seamlessly integrates with other Citrix products and third-party solutions, enhancing overall IT ecosystem functionality.
  • Geofencing and Location Services: Enables location-based policies and services, allowing for context-aware management of devices.
  • BYOD Support: Facilitates Bring Your Own Device programs by separating personal and corporate data, ensuring privacy and security.
  • Remote Support: Provides tools for IT to remotely troubleshoot and resolve device issues, minimizing downtime for end-users.
read more...

Product Ranking

#9

among all
Unified Endpoint Management Tools

#20

among all
Unified Endpoint Management Tools

Find out who the leaders are

Analyst Rating Summary

80
81
100
100
100
83
73
92
Show More Show More
Device Management
Endpoint Security
Scalability and Performance
Security
Platform Capabilities
Device Management
Platform Capabilities
Security
Workload Management
Integrations

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Kaseya VSA
Citrix Endpoint Management
+ Add Product + Add Product
Device Management Endpoint Security Mobile Management Platform Capabilities Workload Management 100 100 73 97 95 100 83 92 100 95 0 25 50 75 100
100%
0%
0%
100%
0%
0%
100%
0%
0%
67%
0%
33%
67%
0%
33%
83%
0%
17%
100%
0%
0%
100%
0%
0%
100%
0%
0%
100%
0%
0%

Analyst Ratings for Technical Requirements Customize This Data Customize This Data

80%
20%
0%
80%
20%
0%
100%
0%
0%
67%
33%
0%
100%
0%
0%
100%
0%
0%

Synopsis of User Ratings and Reviews

Centralized Platform: Kaseya VSA provides a single platform for managing all endpoints, including desktops, laptops, servers, and mobile devices. This centralized approach simplifies IT operations and reduces the need for multiple tools.
Automation Capabilities: Users consistently praise Kaseya VSA for its robust automation capabilities. It excels at automating routine tasks such as patch management, software deployment, and system updates, freeing up IT staff for more strategic initiatives.
Remote Access and Control: Kaseya VSA enables IT administrators to remotely access and control devices, regardless of their location. This feature is particularly valuable for troubleshooting issues, providing support, and ensuring business continuity.
Show more
Centralized Management: Citrix Endpoint Management provides a single platform to manage various devices and operating systems, simplifying IT tasks and reducing the need for separate management tools.
Enhanced Security: With over 300 security policies, including micro VPN settings and device compliance checks, Citrix helps protect sensitive data and ensures secure access to corporate resources.
Improved User Experience: Citrix focuses on providing a seamless and productive experience for end-users by simplifying device enrollment, application access, and overall workspace management.
Show more
Usability Concerns: Some users find the software's interface and navigation less intuitive than competing RMM solutions, leading to a steeper learning curve.
Support and Training: There are recurring comments about the need for improved support responsiveness and more comprehensive training materials to help users fully utilize the platform's capabilities.
Show more
Application Wrapping Complexity: The process of wrapping apps within Citrix Endpoint Management can be a bit challenging, sometimes requiring extra effort to ensure compatibility and functionality.
Slow Update Rollouts: Some users have mentioned that updates to the software, particularly those related to compliance, can be slow. This lag might put you a step behind in meeting the latest security standards.
Tricky Setup and Integration: While Citrix Endpoint Management generally plays well with other systems, the initial setup process can be complex. It might demand additional training or support to get everything working smoothly.
Show more

Is Kaseya VSA really all it's hyped up to be, or will it leave you feeling like you need a vacation? User reviews from the past year reveal a mixed bag. While Kaseya VSA is praised for its robust feature set, particularly in automation, remote management, and integration capabilities, it also draws criticism for its complexity and steep learning curve. Users highlight the advanced scripting engine as a key differentiator, enabling sophisticated automation for complex network environments, a feature often lacking in competitors. However, this strength can also be a weakness, as the sheer volume of features can overwhelm some users. The software's patch management capabilities, while generally appreciated, have been criticized for remote deployment challenges. Furthermore, concerns about customer support and the user interface persist, with some users finding the UI outdated and difficult to navigate. This suggests that Kaseya VSA might be better suited for larger organizations or Managed Service Providers (MSPs) with dedicated IT staff who can invest time in training and fully leverage the platform's capabilities. Smaller organizations with limited IT resources might find the software overwhelming and potentially a poor fit for their needs.

Show more

How do you manage to keep up with the latest in Unified Endpoint Management? Citrix Endpoint Management (CEM) has garnered a mixed bag of user reviews, with some praising its robust feature set and others finding it a tad clunky. Users rave about CEM's comprehensive device management capabilities, highlighting its ability to wrangle a diverse herd of devices and operating systems under one digital roof. They also give a thumbs-up to its tight integration with the Citrix Workspace suite, making it a natural fit for organizations already invested in the Citrix ecosystem. However, the honeymoon phase seems to fade a bit when it comes to user-friendliness. Several users have pointed out that the application wrapping process can feel like navigating a maze, and the pace of updates sometimes lags behind the speed of the IT world. This sluggishness, some argue, can make maintaining compliance a bit of a tightrope walk. Resource consumption is another area where CEM seems to be a bit of a gourmand, potentially leaving older systems feeling a bit sluggish. Despite these hiccups, CEM's strengths in managing a diverse device landscape and its seamless integration capabilities make it a good fit for organizations already swimming in the Citrix pool and those prioritizing robust security features. However, those seeking a more lightweight and intuitive solution might want to explore alternatives like NinjaOne, especially if extensive training resources aren't on the menu.

Show more

Screenshots

Top Alternatives in Unified Endpoint Management Tools


Automox

BigFix

Blackberry Spark

BlackBerry UEM

Citrix Endpoint Management

Endpoint Central

Google Endpoint Management

Hexnode

Intune

Ivanti Endpoint Manager

Ivanti Neurons For UEM

JumpCloud

MaaS360

Meraki MDM

NinjaONE

Quest KACE

Scalefusion

Sophos Mobile

Workspace ONE

ZENworks

Related Categories

WE DISTILL IT INTO REAL REQUIREMENTS, COMPARISON REPORTS, PRICE GUIDES and more...

Compare products
Comparison Report
Just drag this link to the bookmark bar.
?
Table settings