Intune vs Quest KACE

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Our analysts compared Intune vs Quest KACE based on data from our 400+ point analysis of Unified Endpoint Management Tools, user reviews and our own crowdsourced data from our free software selection platform.

Intune Software Tool
Quest KACE Software Tool

Product Basics

Intune is a sophisticated software solution designed for Unified Endpoint Management, offering comprehensive control over devices and applications. It is particularly well-suited for organizations in industries such as healthcare, finance, and education, where security and compliance are paramount. Intune's standout features include seamless integration with other enterprise tools, robust security protocols, and flexible policy management. Users appreciate its ability to streamline device management across various platforms, enhancing productivity and security. Compared to similar products, Intune is praised for its user-friendly interface and extensive support options. Pricing details can vary based on organizational needs, so it's advisable to contact SelectHub for a tailored quote. Intune's unique capabilities make it an attractive choice for businesses seeking a reliable and efficient endpoint management solution.
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Quest KACE is a comprehensive software solution designed to streamline Unified Endpoint Management (UEM) tasks. It excels in managing a wide array of devices, including desktops, laptops, and mobile devices, making it ideal for industries such as healthcare, education, and government that require robust endpoint management. Its standout features include automated patch management, asset management, and software distribution, which enhance operational efficiency and security. Users appreciate its intuitive interface and the ability to manage diverse endpoints from a single console. Compared to similar products, Quest KACE is praised for its scalability and ease of deployment. Pricing details are not explicitly available, and potential users are encouraged to contact SelectHub for a tailored quote. Quest KACE's ability to integrate seamlessly into existing IT environments makes it a valuable tool for organizations seeking to optimize their endpoint management processes.
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$8/User, Monthly
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$4/Device, Monthly
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Product Assistance

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Product Insights

  • Enhanced Security: Intune provides robust security measures, such as conditional access and compliance policies, to protect sensitive company data on all devices.
  • Remote Management: Administrators can manage devices and applications remotely, reducing the need for physical access and increasing efficiency.
  • Cost Efficiency: By consolidating device management into a single platform, Intune reduces the need for multiple software solutions, saving on licensing and operational costs.
  • Scalability: Intune easily scales with your organization, accommodating growth without the need for significant infrastructure changes.
  • Cross-Platform Support: Intune supports a wide range of devices and operating systems, including Windows, iOS, Android, and macOS, ensuring comprehensive management capabilities.
  • Improved Compliance: With Intune, organizations can enforce compliance policies and generate reports to ensure adherence to industry regulations.
  • Seamless Integration: Intune integrates smoothly with other Microsoft services like Azure Active Directory and Office 365, enhancing overall productivity and collaboration.
  • User Productivity: By enabling secure access to corporate resources from any device, Intune helps employees work efficiently from anywhere.
  • Data Protection: Intune's data protection policies ensure that corporate data remains secure, even on personal devices, through features like app protection policies.
  • Automated Updates: Intune automates software updates and patches, ensuring devices are always up-to-date with the latest security enhancements.
  • Customizable Policies: Organizations can tailor policies to meet specific needs, allowing for flexible management of diverse device environments.
  • Reduced IT Burden: By streamlining device management tasks, Intune reduces the workload on IT staff, allowing them to focus on strategic initiatives.
  • Real-Time Insights: Intune provides real-time analytics and reporting, enabling informed decision-making and proactive management of devices.
  • Enhanced User Experience: With self-service capabilities, users can enroll their devices and access resources without IT intervention, improving satisfaction.
  • Flexible Deployment: Intune supports various deployment models, including BYOD, corporate-owned, and hybrid, catering to diverse organizational needs.
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  • Streamlined IT Management: Quest KACE simplifies the management of diverse endpoints, allowing IT teams to efficiently handle tasks such as software deployment, patch management, and asset inventory from a single console.
  • Enhanced Security: By automating patch management and ensuring devices are up-to-date, Quest KACE helps protect against vulnerabilities and reduces the risk of security breaches.
  • Cost Efficiency: Automating routine IT tasks reduces the need for manual intervention, freeing up resources and lowering operational costs associated with endpoint management.
  • Improved Compliance: Quest KACE assists organizations in maintaining compliance with industry regulations by providing detailed reporting and auditing capabilities.
  • Scalability: The platform is designed to grow with your organization, easily accommodating an increasing number of devices and users without a loss in performance.
  • Time Savings: Automated processes and centralized management significantly reduce the time IT staff spend on repetitive tasks, allowing them to focus on strategic initiatives.
  • Comprehensive Reporting: Quest KACE offers robust reporting tools that provide insights into device status, software usage, and compliance, aiding in informed decision-making.
  • User-Friendly Interface: The intuitive design of Quest KACE's interface makes it accessible for IT professionals of varying skill levels, reducing the learning curve and increasing productivity.
  • Remote Management Capabilities: IT teams can manage and troubleshoot devices remotely, minimizing downtime and ensuring business continuity even for distributed workforces.
  • Integration Flexibility: Quest KACE integrates seamlessly with existing IT infrastructure and third-party applications, enhancing its functionality and adaptability to specific organizational needs.
  • Asset Lifecycle Management: The software tracks the entire lifecycle of IT assets, from procurement to retirement, ensuring optimal utilization and planning for future investments.
  • Customizable Automation: IT teams can tailor automation scripts to fit unique organizational processes, increasing efficiency and reducing the potential for human error.
  • Reduced Downtime: Proactive monitoring and maintenance capabilities help prevent issues before they impact end users, ensuring a smoother operational flow.
  • Support for Diverse Environments: Quest KACE supports a wide range of operating systems and device types, making it suitable for heterogeneous IT environments.
  • Improved User Experience: By ensuring devices are consistently updated and functioning optimally, Quest KACE enhances the overall experience for end users, leading to increased satisfaction and productivity.
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  • Device Management: Intune provides comprehensive management for a wide range of devices, including Windows, iOS, Android, and macOS, allowing IT administrators to enforce security policies and configurations.
  • App Management: Administrators can deploy, update, and manage applications across devices, ensuring users have access to the necessary tools while maintaining control over corporate data.
  • Conditional Access: This feature allows organizations to enforce access controls based on specific conditions, such as user location or device compliance status, enhancing security protocols.
  • Compliance Policies: Intune enables the creation and enforcement of compliance policies to ensure devices meet organizational security standards before accessing corporate resources.
  • Integration with Azure AD: Seamless integration with Azure Active Directory allows for streamlined identity and access management, enhancing user authentication and authorization processes.
  • Remote Actions: IT administrators can perform remote actions such as wiping, locking, or resetting devices, providing a quick response to security incidents or lost devices.
  • Reporting and Analytics: Intune offers detailed reporting and analytics capabilities, providing insights into device compliance, app usage, and security threats.
  • Endpoint Security: Intune integrates with Microsoft Defender for Endpoint, offering advanced threat protection and security management features to safeguard devices.
  • Zero-Touch Deployment: Simplifies the deployment process by allowing devices to be configured and managed without manual intervention, streamlining onboarding for new employees.
  • Role-Based Access Control (RBAC): Provides granular control over who can perform specific actions within Intune, ensuring that only authorized personnel have access to sensitive management functions.
  • Windows Autopilot: Facilitates the deployment and configuration of new Windows devices, reducing the time and effort required for setup and ensuring consistency across the organization.
  • Data Protection: Intune supports data protection policies that help secure corporate data on both managed and unmanaged devices, preventing data leakage.
  • Integration with Microsoft 365: Intune works seamlessly with Microsoft 365 services, enhancing productivity and security by ensuring that devices and applications are always up-to-date and compliant.
  • Customizable Branding: Organizations can customize the Intune Company Portal with their branding, providing a consistent user experience across devices.
  • Support for BYOD: Intune supports Bring Your Own Device (BYOD) scenarios, allowing employees to use personal devices while maintaining corporate security standards.
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  • Automated Software Distribution: Streamlines the deployment of applications and updates across multiple devices, reducing manual intervention.
  • Patch Management: Provides comprehensive patching capabilities for operating systems and third-party applications, ensuring systems are up-to-date and secure.
  • Asset Management: Offers detailed inventory tracking and reporting for hardware and software assets, aiding in resource allocation and compliance.
  • Service Desk Integration: Includes a built-in service desk module that supports ticketing, change management, and user self-service portals.
  • Remote System Management: Enables IT administrators to remotely access and troubleshoot devices, minimizing downtime and improving response times.
  • Security Compliance: Facilitates compliance with security policies through automated enforcement and reporting of endpoint configurations.
  • Mobile Device Management (MDM): Extends management capabilities to mobile devices, allowing for policy enforcement and application control on smartphones and tablets.
  • Virtual Machine Management: Supports the management of virtual environments, providing visibility and control over virtual assets alongside physical ones.
  • Customizable Reporting: Offers a range of reporting options that can be tailored to meet specific organizational needs, providing insights into IT operations.
  • Scalability: Designed to accommodate growing organizations, Quest KACE can scale to manage thousands of endpoints efficiently.
  • Integration with Directory Services: Seamlessly integrates with Active Directory and other directory services for streamlined user and device management.
  • Software License Management: Tracks software usage and licenses, helping organizations optimize their software investments and ensure compliance.
  • Endpoint Security: Includes features such as device encryption and antivirus integration to protect endpoints from threats.
  • Cloud-Based Management: Offers cloud-based deployment options, providing flexibility and reducing the need for on-premises infrastructure.
  • Intuitive User Interface: Features a user-friendly interface that simplifies navigation and enhances the user experience for IT administrators.
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Product Ranking

#1

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Unified Endpoint Management Tools

#19

among all
Unified Endpoint Management Tools

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Analyst Rating Summary

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Device Management
Endpoint Security
Scalability and Performance
Security
Integrations
Security
Scalability and Performance
Mobile Management
Platform Capabilities
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Intune
Quest KACE
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Device Management Endpoint Security Mobile Management Platform Capabilities Workload Management 100 100 92 84 78 88 87 91 91 33 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Synopsis of User Ratings and Reviews

Centralized Device Management: Intune provides a single platform to manage various devices, including Windows, macOS, iOS, and Android, simplifying device management tasks.
Enhanced Security: Robust security features, such as device encryption, strong password enforcement, and access control to unauthorized applications, help protect sensitive data.
Microsoft 365 Integration: Intune seamlessly integrates with Microsoft 365, allowing businesses to manage applications like Microsoft Teams and OneDrive directly from the Intune platform.
Streamlined Application Deployment: Businesses can easily deploy internal or line-of-business applications wirelessly to any device, simplifying the distribution process.
Automated Device Setup: When combined with Windows Autopilot, Intune automates new device setup, enabling devices to configure themselves with minimal user intervention.
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Centralized Management: Quest KACE provides a single console to manage and secure all endpoints, including desktops, servers, and mobile devices, simplifying IT operations.
Automated Patching: The software automates patch identification and deployment, ensuring systems are up-to-date and secure, reducing vulnerabilities.
Scalable Appliance: The KACE Systems Management Appliance (SMA) is designed to handle growing IT environments, allowing organizations to easily scale their endpoint management as needed.
Comprehensive Reporting: KACE offers detailed reports on hardware, software, and system performance, providing insights for informed decision-making and IT planning.
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Support Challenges: Intune users have reported difficulties with support services, particularly a perceived lack of technical expertise among support staff, potentially leading to prolonged resolution times.
Setup Complexity: Organizations with limited IT expertise may find Intune's initial setup process intricate due to the platform's extensive features and configuration options.
Limited Non-Windows Customization: While Intune supports iOS and Android devices, users have noted that customization options for these platforms are not as extensive as those available for Windows devices, potentially limiting control and flexibility.
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Manual Workarounds: Despite its automation features, some users report that KACE can require significant manual intervention for certain tasks, contradicting its goal of streamlining IT processes.
Buggy Functionality: Some users have reported experiencing bugs and glitches within the software, particularly with the K1000 system, which can disrupt workflows and impact productivity.
Community Reliance: KACE users often rely heavily on community forums for troubleshooting and support, suggesting potential gaps in official documentation and support channels.
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Are you in tune with the latest in endpoint management? Microsoft Intune has been making waves, but is it the right symphony for your business? User reviews from the past year paint a largely harmonious picture, praising Intune's user-friendly interface and tight integration with the Microsoft ecosystem, much like a well-conducted orchestra. This seamless integration, particularly with Microsoft 365, is a major boon for organizations already invested in the Microsoft world, allowing for centralized management of devices, applications, and security policies. Users highlight Intune's robust security features, including device encryption, app protection, and conditional access, as key strengths, ensuring that corporate data is always protected, like a vigilant security guard. However, some discordant notes do emerge from the chorus of reviews. While Intune generally receives high marks for its ease of use, some users find the initial setup process to be somewhat complex, particularly for organizations with limited IT resources. This is akin to tuning a complex instrument - it requires a bit more finesse and expertise. Additionally, while Intune supports multiple platforms, some users note that the level of customization and control is more extensive for Windows devices compared to iOS or Android, which could be a limiting factor for organizations with a diverse device ecosystem. Overall, Intune hits the right notes for organizations deeply entrenched in the Microsoft ecosystem, especially those prioritizing ease of use, tight integration, and robust security. It's like having a dedicated conductor for your IT orchestra, ensuring everything works in harmony. However, businesses with limited IT staff or those heavily reliant on non-Windows devices might find the experience a bit more challenging, like trying to play a complex piece without all the right instruments.

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Is comprehensive endpoint management the quest you and your IT team are on? Quest KACE might just be the ace up your sleeve. Users praise its multifaceted approach, effectively juggling asset tracking, scripting, inventory management, patching, and software deployment. This makes it a Swiss Army knife for IT professionals, simplifying complex tasks and centralizing control. However, some users point out that Quest KACE can feel a bit like a hands-on project, requiring a fair amount of manual input. It's like building a ship in a bottle – intricate and requiring a steady hand. The reliance on community support, while helpful, can sometimes feel like navigating a maze, especially for complex issues. Despite these quirks, Quest KACE shines in its scripting and patch management capabilities, proving to be invaluable tools for maintaining a secure IT environment. Think of it as a diligent security guard, constantly on the lookout for vulnerabilities. In conclusion, Quest KACE is best suited for organizations that need a robust, all-in-one solution and have the technical expertise to navigate its intricacies. It's like a powerful engine that, with the right driver, can power through any IT challenge.

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