Intune vs NinjaONE

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Our analysts compared Intune vs NinjaONE based on data from our 400+ point analysis of Unified Endpoint Management Tools, user reviews and our own crowdsourced data from our free software selection platform.

Intune Software Tool

Product Basics

Intune is a sophisticated software solution designed for Unified Endpoint Management, offering comprehensive control over devices and applications. It is particularly well-suited for organizations in industries such as healthcare, finance, and education, where security and compliance are paramount. Intune's standout features include seamless integration with other enterprise tools, robust security protocols, and flexible policy management. Users appreciate its ability to streamline device management across various platforms, enhancing productivity and security. Compared to similar products, Intune is praised for its user-friendly interface and extensive support options. Pricing details can vary based on organizational needs, so it's advisable to contact SelectHub for a tailored quote. Intune's unique capabilities make it an attractive choice for businesses seeking a reliable and efficient endpoint management solution.
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NinjaONE is a robust and modern solution that enables network tracking through endpoint monitoring and other tools to aid IT and managed service providers (MSPs) professionals in streamlining routine processes. This permits users to focus on the intricate value-added services, end-user relationships and tactical expansions.

Automation and scripting, network management, notifications, antivirus protection and asset management are only some of its noteworthy accessories.
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$8/User, Monthly
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$4/Endpoint, Monthly
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Tailored to your specific needs
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Mobile

Product Assistance

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24/7 Live Support
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Product Insights

  • Enhanced Security: Intune provides robust security measures, such as conditional access and compliance policies, to protect sensitive company data on all devices.
  • Remote Management: Administrators can manage devices and applications remotely, reducing the need for physical access and increasing efficiency.
  • Cost Efficiency: By consolidating device management into a single platform, Intune reduces the need for multiple software solutions, saving on licensing and operational costs.
  • Scalability: Intune easily scales with your organization, accommodating growth without the need for significant infrastructure changes.
  • Cross-Platform Support: Intune supports a wide range of devices and operating systems, including Windows, iOS, Android, and macOS, ensuring comprehensive management capabilities.
  • Improved Compliance: With Intune, organizations can enforce compliance policies and generate reports to ensure adherence to industry regulations.
  • Seamless Integration: Intune integrates smoothly with other Microsoft services like Azure Active Directory and Office 365, enhancing overall productivity and collaboration.
  • User Productivity: By enabling secure access to corporate resources from any device, Intune helps employees work efficiently from anywhere.
  • Data Protection: Intune's data protection policies ensure that corporate data remains secure, even on personal devices, through features like app protection policies.
  • Automated Updates: Intune automates software updates and patches, ensuring devices are always up-to-date with the latest security enhancements.
  • Customizable Policies: Organizations can tailor policies to meet specific needs, allowing for flexible management of diverse device environments.
  • Reduced IT Burden: By streamlining device management tasks, Intune reduces the workload on IT staff, allowing them to focus on strategic initiatives.
  • Real-Time Insights: Intune provides real-time analytics and reporting, enabling informed decision-making and proactive management of devices.
  • Enhanced User Experience: With self-service capabilities, users can enroll their devices and access resources without IT intervention, improving satisfaction.
  • Flexible Deployment: Intune supports various deployment models, including BYOD, corporate-owned, and hybrid, catering to diverse organizational needs.
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  • Mobile Availability: NinjaONE is available on iOS and Android devices and informs users about crucial issues when they are away from the office. Notification issues include OS and 3rd party patch status, alerts in progress, detected threats, server status, pending reboots, node approvals and active duties. Users can also approve or deny pending OS and 3rd party patches, execute remote control for customer endpoints with Splashtop and RDP, run scripts on demand, eliminate processes and initiate or cease services, quarantine and delete infected files, conduct wake-on-LANs and perform reboots.  
  • Remote Access: Users may access Windows and Mac endpoints from one place. There's no need to memorize additional logins or learn new tools to manage every endpoint. Each remote session is protected by transport layer security (TLS) and 256-bit encryption. Users determine which end-users, technicians and organizations have permission to access remote control and every remote session is documented for evaluation. 
  • Personalized Branding: NinjaONE assures users that their brand is the only brand that is seen with the custom branding tool to aid in designing web portal and systray icons.  
  • Enforced Security: It's possible for users to initiate two-factor authentication, restrict access to client endpoints and superintend tool permissions with the user administration module.  
  • Active Virus Protection: The virus protection accessory permits users to instantly activate antivirus throughout the endpoints with granulated extensions over particular devices, organizations and groups that receive protection. It pinpoints which endpoints lack antivirus protection and installs it. Users can run ad-hoc scans on specific devices, initiate when and how the antivirus runs as well as supervise scan options, schedules and exclusions. This function offers scan summaries, solution deployments and threats either per device or per enterprise. It also offers antivirus data on device protection status, antivirus solution deployed, definition status and deployments.  
  • Various Alerts: Users can overview their entire IT framework from one system and produce custom alerts based on system performance such as Windows and Mac workstations and laptops, Windows servers, cloud infrastructure and network devices such as printers, firewalls, routers and switches. Users can also administer intel throughout Windows and Mac endpoints including processors, running processes, disk and volume information and usage, memory, user logs, event logs, network adapters and utilization, software and hardware inventory, services, device serial numbers and more.  
  • Detect New Devices:  NinjaONE offers a discovery wizard that promptly detects new devices in concurrence with IP range. There's support for simple network management protocol (SNMP) v1, v2 and v3 credentials and several types of network configurations. It automatically recognizes device roles based on device attributes. 
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  • Device Management: Intune provides comprehensive management for a wide range of devices, including Windows, iOS, Android, and macOS, allowing IT administrators to enforce security policies and configurations.
  • App Management: Administrators can deploy, update, and manage applications across devices, ensuring users have access to the necessary tools while maintaining control over corporate data.
  • Conditional Access: This feature allows organizations to enforce access controls based on specific conditions, such as user location or device compliance status, enhancing security protocols.
  • Compliance Policies: Intune enables the creation and enforcement of compliance policies to ensure devices meet organizational security standards before accessing corporate resources.
  • Integration with Azure AD: Seamless integration with Azure Active Directory allows for streamlined identity and access management, enhancing user authentication and authorization processes.
  • Remote Actions: IT administrators can perform remote actions such as wiping, locking, or resetting devices, providing a quick response to security incidents or lost devices.
  • Reporting and Analytics: Intune offers detailed reporting and analytics capabilities, providing insights into device compliance, app usage, and security threats.
  • Endpoint Security: Intune integrates with Microsoft Defender for Endpoint, offering advanced threat protection and security management features to safeguard devices.
  • Zero-Touch Deployment: Simplifies the deployment process by allowing devices to be configured and managed without manual intervention, streamlining onboarding for new employees.
  • Role-Based Access Control (RBAC): Provides granular control over who can perform specific actions within Intune, ensuring that only authorized personnel have access to sensitive management functions.
  • Windows Autopilot: Facilitates the deployment and configuration of new Windows devices, reducing the time and effort required for setup and ensuring consistency across the organization.
  • Data Protection: Intune supports data protection policies that help secure corporate data on both managed and unmanaged devices, preventing data leakage.
  • Integration with Microsoft 365: Intune works seamlessly with Microsoft 365 services, enhancing productivity and security by ensuring that devices and applications are always up-to-date and compliant.
  • Customizable Branding: Organizations can customize the Intune Company Portal with their branding, providing a consistent user experience across devices.
  • Support for BYOD: Intune supports Bring Your Own Device (BYOD) scenarios, allowing employees to use personal devices while maintaining corporate security standards.
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  • Asset Management: The asset management attribute permits users to ascertain if a device has an operating system (OS), is nearing its end of life (EOL) or is in need of an upgrade. This tool provides asset summary report details on Windows and Mac devices such as vendor and model, OS version, installation date and uptime amongst others. Users can analyze the full blend of network management software (NMS) gadgets per location by type and vendor because this appliance offers details on make, model, and status of multiple networking devices at each of their patron's offices or facilities. 
  • Verify Operation Health: It's possible for users to verify if a device's components are up-to-date, warrantied and operating at full capacity with the asset management element. Users can watch the health and status of their inventory and processors, video cards and hard drives while adding value to their clientele and associates.  
  • Reporting: The report building tool on the reporting appliance offers a multitude of reports intended for customers, business users or a user's internal archive. Elaborate reports that users can create include infrastructure health, asset and hardware inventory, license keys, alerts and active issues reports, scripts, remote access reports, antivirus activity and compliance, network health and performance, device addition and removal reports, patch status and compliance, software inventory and changes, Windows events, management notes and task history. This tool also grants users permission to personalize reports with their company name and logo. Custom or ad-hoc reports can be generated such as marketing and sales activities, client retention, IT asset management and compliance reporting.  
  • Credential Exchange:  Users can implement the credential exchange trait to run scripts on Windows or Mac with custom credentials, providing them with a new tier of control and pliancy when running scripts on endpoints. Scripts effortlessly run without disturbing end-users. This tool enables users to install Windows and third-party patches on any device while using administrator credentials to avert error patches or permission issues. Users can also instantly connect to a Windows gadget with a remote desktop protocol (RDP) that has pre-engineered credentials. 
  • Patch Management: The patch management component aids users in monitoring every user's endpoints with Windows and MacOS operating system patching, automatic patches, Windows driver and feature updates, management over patch schedules, approvals, overrides and reboot options. The third-party patching engine will keep endpoints current with support for typical business software without interference. And keeps devices updated with the latest features while securing their endpoints to avoid security breaches. There are patches for more than 135 applications. 
  • Take Charge of Patches: Users can superintend how each business, location, group and device is patched with the patch management attribute. It automates scanning and patching processes instead of initiating it manually so endpoints remain contemporary and protected. Users can review complete insight on compliance levels and patch success rates with NinjaONE's reporting module, providing patch-related reports such as patch enablement, patch compliance, patch status, pending patches and failed patches.  
  • Virtual Machine Management: The virtual machine management trait offers monitoring tools that permit users to proficiently distribute virtual resources to clients and expeditiously respond to issues that arise. Users are able to produce, remove and monitor screenshots, streamline storage usage by trimming old or large snapshots, commencing, ending, suspending, resetting or withdrawing virtual machines and redistributing resources for enhanced capacity planning and management. This accessory allows users to develop threshold notifications on the basis of vital host and virtual device attributes in concurrence with instantly notifying technicians when problems arise. The notification abilities include host apparatus intel (running time, producer, server group and authorization), host well-being information (energy, powersource, wires, climate and panel), host and invitee accomplishment benchmarks (storage, mainframe and disk utilization), a single view of all virtual machines on a host and client-facing reports that sums up virtual machine framework.  
  • IT Scripting: Run automations behind the scenes, on-demand, on-schedule or in response to performance thresholds and state changes, guaranteeing they work when they are necessary and convenient with the IT automation and scripting apparatus. The policy management engine offers the capability to allocate revisions across enterprises, sites, dynamic groups and specific endpoints such as OS and third-party patch management, antivirus management, backup management, remote control and custom scripts. Thanks to the broad script library, technicians of any skill set can apply automations for regular tasks with ease.  
  • Variety of Scripts: NinjaONE's IT automation and scripting module offers custom scripts in numerous languages including Powershell, Batch, Javascript, ShellScript and VBScript, so users may automate practically any task throughout Windows and Mac operating systems. Adjustable benchmarks display pliability to generate scripts once and run them with variable inputs. Each action implemented in NinjaONE is recorded and chronicled for efficient recordkeeping and compliance purposes. It's possible for users to enact policy override options to opt devices out of automations and easily govern devices when special attention is needed. 
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Product Ranking

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#3

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Analyst Rating Summary

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Device Management
Endpoint Security
Scalability and Performance
Security
Integrations
Endpoint Security
Integrations
Platform Capabilities
Scalability and Performance
Device Management

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Device Management Endpoint Security Mobile Management Platform Capabilities Workload Management 100 100 92 84 78 99 100 92 100 33 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Awards

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SelectHub research analysts have evaluated NinjaONE and concluded it earns best-in-class honors for Integrations.

Integrations Award

Synopsis of User Ratings and Reviews

Centralized Device Management: Intune provides a single platform to manage various devices, including Windows, macOS, iOS, and Android, simplifying device management tasks.
Enhanced Security: Robust security features, such as device encryption, strong password enforcement, and access control to unauthorized applications, help protect sensitive data.
Microsoft 365 Integration: Intune seamlessly integrates with Microsoft 365, allowing businesses to manage applications like Microsoft Teams and OneDrive directly from the Intune platform.
Streamlined Application Deployment: Businesses can easily deploy internal or line-of-business applications wirelessly to any device, simplifying the distribution process.
Automated Device Setup: When combined with Windows Autopilot, Intune automates new device setup, enabling devices to configure themselves with minimal user intervention.
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Simple Remote Management: Provides effective remote access tools that don't interrupt end-users, similar to a skilled air traffic controller who guides aircraft remotely without disrupting passenger experience.
Effortless Automation: Offers pre-built automation scripts and a scripting module for custom automations, like having a tireless assistant who handles repetitive tasks, freeing up IT staff for more strategic projects.
Streamlined Patching: Simplifies the process of patching across various clients and locations, akin to a well-coordinated orchestra ensuring all instruments are in tune and ready to perform.
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Support Challenges: Intune users have reported difficulties with support services, particularly a perceived lack of technical expertise among support staff, potentially leading to prolonged resolution times.
Setup Complexity: Organizations with limited IT expertise may find Intune's initial setup process intricate due to the platform's extensive features and configuration options.
Limited Non-Windows Customization: While Intune supports iOS and Android devices, users have noted that customization options for these platforms are not as extensive as those available for Windows devices, potentially limiting control and flexibility.
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Limited Mac Automation: Automating tasks and scheduling on macOS devices is not as robust as it is for Windows, potentially creating extra manual work for administrators managing Apple devices.
Basic Ticketing: While functional, the built-in ticketing system lacks the advanced features found in dedicated IT service management solutions, potentially hindering ITIL processes and reporting.
Location-Based Grouping: Managing systems spread across different offices or regions can be cumbersome, as the platform relies heavily on creating location-based groups for targeted actions.
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Are you in tune with the latest in endpoint management? Microsoft Intune has been making waves, but is it the right symphony for your business? User reviews from the past year paint a largely harmonious picture, praising Intune's user-friendly interface and tight integration with the Microsoft ecosystem, much like a well-conducted orchestra. This seamless integration, particularly with Microsoft 365, is a major boon for organizations already invested in the Microsoft world, allowing for centralized management of devices, applications, and security policies. Users highlight Intune's robust security features, including device encryption, app protection, and conditional access, as key strengths, ensuring that corporate data is always protected, like a vigilant security guard. However, some discordant notes do emerge from the chorus of reviews. While Intune generally receives high marks for its ease of use, some users find the initial setup process to be somewhat complex, particularly for organizations with limited IT resources. This is akin to tuning a complex instrument - it requires a bit more finesse and expertise. Additionally, while Intune supports multiple platforms, some users note that the level of customization and control is more extensive for Windows devices compared to iOS or Android, which could be a limiting factor for organizations with a diverse device ecosystem. Overall, Intune hits the right notes for organizations deeply entrenched in the Microsoft ecosystem, especially those prioritizing ease of use, tight integration, and robust security. It's like having a dedicated conductor for your IT orchestra, ensuring everything works in harmony. However, businesses with limited IT staff or those heavily reliant on non-Windows devices might find the experience a bit more challenging, like trying to play a complex piece without all the right instruments.

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Is NinjaOne a silent warrior in the IT management software arena, or does it get defeated by the competition? User reviews from the past year paint a largely positive picture of NinjaOne, particularly highlighting its user-friendly approach and robust features. Users rave about the intuitive interface, making it a breeze to navigate even for those less tech-savvy. The NinjaRemote client receives high praise for its swift and efficient connections to systems, enabling seamless remote management. Another standout feature is the robust patch management system, simplifying the often-dreaded task of handling patches across numerous clients and locations. Users also commend the exceptional customer support, consistently reported as prompt and helpful. However, some users express that the ticketing system could benefit from improvements for smoother workflow management. Additionally, the process of creating groups for targeted updates or software deployments, while deemed necessary, is sometimes perceived as cumbersome. Overall, NinjaOne emerges as a top contender for organizations, especially small to medium-sized businesses, seeking a comprehensive and user-friendly IT management solution that doesn't skimp on powerful features.

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