Endpoint Central vs Quest KACE

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Our analysts compared Endpoint Central vs Quest KACE based on data from our 400+ point analysis of Unified Endpoint Management Tools, user reviews and our own crowdsourced data from our free software selection platform.

Endpoint Central Software Tool
Quest KACE Software Tool

Product Basics

Endpoint Central (formerly Desktop Central) is a leading unified endpoint management (UEM) and cybersecurity solution. It’s scalable and customizable per the number of endpoints and other business requirements. Advanced automation helps complete management routines like patch management and OS deployment. Also, it can manage USB device usage, remote endpoints, asset licenses and bring your own device (BYOD).

It provides various advanced cybersecurity modules, including data loss prevention, ransomware protection, browser and device security and BitLocker and vulnerability management.
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Quest KACE is a comprehensive software solution designed to streamline Unified Endpoint Management (UEM) tasks. It excels in managing a wide array of devices, including desktops, laptops, and mobile devices, making it ideal for industries such as healthcare, education, and government that require robust endpoint management. Its standout features include automated patch management, asset management, and software distribution, which enhance operational efficiency and security. Users appreciate its intuitive interface and the ability to manage diverse endpoints from a single console. Compared to similar products, Quest KACE is praised for its scalability and ease of deployment. Pricing details are not explicitly available, and potential users are encouraged to contact SelectHub for a tailored quote. Quest KACE's ability to integrate seamlessly into existing IT environments makes it a valuable tool for organizations seeking to optimize their endpoint management processes.
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$139 Monthly
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Tailored to your specific needs
$4/Device, Monthly
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Tailored to your specific needs
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Product Assistance

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24/7 Live Support
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Product Insights

  • Streamline Management: Access the latest software and endpoint management capabilities like vulnerability, patch, app, IT asset and endpoint privilege management.
  • Strengthen Compliance: Ensure compliance with PCI, HIPAA, CIS, ISO, GDPR, NIST and RBI. Mitigate the risk of fines and violations with 100+ reports and automated audits into inventories and network activities.
  • Improve Protection: Achieve robust system protection with automatic updates to the latest patches and eliminate the need for manual configuration. Reduce the possibility of vulnerabilities and with advanced monitoring.
  • Simplify Troubleshooting: Streamline the troubleshooting experience of multiple devices with remote file transfer, multi-user collaboration and video recording. Get access to endpoint troubleshooting agents to help with user login and device startup.
  • Save Time on Configurations: Administrators can simplify configurations by automating desktop settings, system settings, security policies and applications, saving time and resources, as well as minimizing productivity loss.
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  • Streamlined IT Management: Quest KACE simplifies the management of diverse endpoints, allowing IT teams to efficiently handle tasks such as software deployment, patch management, and asset inventory from a single console.
  • Enhanced Security: By automating patch management and ensuring devices are up-to-date, Quest KACE helps protect against vulnerabilities and reduces the risk of security breaches.
  • Cost Efficiency: Automating routine IT tasks reduces the need for manual intervention, freeing up resources and lowering operational costs associated with endpoint management.
  • Improved Compliance: Quest KACE assists organizations in maintaining compliance with industry regulations by providing detailed reporting and auditing capabilities.
  • Scalability: The platform is designed to grow with your organization, easily accommodating an increasing number of devices and users without a loss in performance.
  • Time Savings: Automated processes and centralized management significantly reduce the time IT staff spend on repetitive tasks, allowing them to focus on strategic initiatives.
  • Comprehensive Reporting: Quest KACE offers robust reporting tools that provide insights into device status, software usage, and compliance, aiding in informed decision-making.
  • User-Friendly Interface: The intuitive design of Quest KACE's interface makes it accessible for IT professionals of varying skill levels, reducing the learning curve and increasing productivity.
  • Remote Management Capabilities: IT teams can manage and troubleshoot devices remotely, minimizing downtime and ensuring business continuity even for distributed workforces.
  • Integration Flexibility: Quest KACE integrates seamlessly with existing IT infrastructure and third-party applications, enhancing its functionality and adaptability to specific organizational needs.
  • Asset Lifecycle Management: The software tracks the entire lifecycle of IT assets, from procurement to retirement, ensuring optimal utilization and planning for future investments.
  • Customizable Automation: IT teams can tailor automation scripts to fit unique organizational processes, increasing efficiency and reducing the potential for human error.
  • Reduced Downtime: Proactive monitoring and maintenance capabilities help prevent issues before they impact end users, ensuring a smoother operational flow.
  • Support for Diverse Environments: Quest KACE supports a wide range of operating systems and device types, making it suitable for heterogeneous IT environments.
  • Improved User Experience: By ensuring devices are consistently updated and functioning optimally, Quest KACE enhances the overall experience for end users, leading to increased satisfaction and productivity.
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  • BitLocker Management: Ensure complete data protection with BitLocker encryption. Protect machines with or without trusted platform modules (TPM).
  • Real-Time Alerting: Build a robust security landscape with real-time alerting and minimize chances of data theft. Safeguard endpoints from insider attacks with continuous monitoring and frequent audits.
  • App Management: Find potentially harmful apps and block blacklisted ones. Distribute store and in-house apps and automatically assign commercial apps with different redemption codes.
  • IT Asset Management: Manage software license, prohibited software, software metering and digital assets.
  • Vulnerability Management: Identify vulnerabilities within the IT defense landscape with regular endpoint scanning and advanced threat hunting. Mitigate vulnerabilities with immediate patch fixing.
  • Profile Management: Assign policies and job roles to different departments for better collaboration and increased productivity. Simplify personnel management with a comprehensive communication platform.
  • Ransomware Protection: Prevent ransomware attacks and multifaceted extortions by identifying and mitigating them at early stages.
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  • Automated Software Distribution: Streamlines the deployment of applications and updates across multiple devices, reducing manual intervention.
  • Patch Management: Provides comprehensive patching capabilities for operating systems and third-party applications, ensuring systems are up-to-date and secure.
  • Asset Management: Offers detailed inventory tracking and reporting for hardware and software assets, aiding in resource allocation and compliance.
  • Service Desk Integration: Includes a built-in service desk module that supports ticketing, change management, and user self-service portals.
  • Remote System Management: Enables IT administrators to remotely access and troubleshoot devices, minimizing downtime and improving response times.
  • Security Compliance: Facilitates compliance with security policies through automated enforcement and reporting of endpoint configurations.
  • Mobile Device Management (MDM): Extends management capabilities to mobile devices, allowing for policy enforcement and application control on smartphones and tablets.
  • Virtual Machine Management: Supports the management of virtual environments, providing visibility and control over virtual assets alongside physical ones.
  • Customizable Reporting: Offers a range of reporting options that can be tailored to meet specific organizational needs, providing insights into IT operations.
  • Scalability: Designed to accommodate growing organizations, Quest KACE can scale to manage thousands of endpoints efficiently.
  • Integration with Directory Services: Seamlessly integrates with Active Directory and other directory services for streamlined user and device management.
  • Software License Management: Tracks software usage and licenses, helping organizations optimize their software investments and ensure compliance.
  • Endpoint Security: Includes features such as device encryption and antivirus integration to protect endpoints from threats.
  • Cloud-Based Management: Offers cloud-based deployment options, providing flexibility and reducing the need for on-premises infrastructure.
  • Intuitive User Interface: Features a user-friendly interface that simplifies navigation and enhances the user experience for IT administrators.
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Product Ranking

#11

among all
Unified Endpoint Management Tools

#19

among all
Unified Endpoint Management Tools

Find out who the leaders are

Analyst Rating Summary

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Device Management
Endpoint Security
Scalability and Performance
Security
Platform Capabilities
Security
Scalability and Performance
Mobile Management
Platform Capabilities
Integrations

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

Endpoint Central
Quest KACE
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Device Management Endpoint Security Mobile Management Platform Capabilities Workload Management 100 100 92 97 95 88 87 91 91 33 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Synopsis of User Ratings and Reviews

Cross-Platform Support: Effectively manages a diverse range of devices, including servers, desktops, laptops, smartphones, and tablets, across various operating systems like Windows, Linux, macOS, iOS, and Android.
Automated Patch Management: Automates the deployment of patches for both operating systems and third-party applications, enhancing security and ensuring systems are up-to-date.
Streamlined Software Deployment: Simplifies the process of deploying software and updates to multiple devices simultaneously, reducing administrative overhead.
Efficient Remote Troubleshooting: Provides remote assistance capabilities, allowing IT administrators to troubleshoot issues on user devices from a central location.
Centralized Asset Management: Offers a centralized platform for managing IT assets, providing insights into hardware and software inventory.
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Centralized Management: Quest KACE provides a single console to manage and secure all endpoints, including desktops, servers, and mobile devices, simplifying IT operations.
Automated Patching: The software automates patch identification and deployment, ensuring systems are up-to-date and secure, reducing vulnerabilities.
Scalable Appliance: The KACE Systems Management Appliance (SMA) is designed to handle growing IT environments, allowing organizations to easily scale their endpoint management as needed.
Comprehensive Reporting: KACE offers detailed reports on hardware, software, and system performance, providing insights for informed decision-making and IT planning.
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Functionality Issues: Some users have reported that the latest version of Endpoint Central may disrupt certain features, potentially impacting workflow and productivity.
Limited Privilege Management: The software lacks automated and audited privilege management, requiring manual configuration changes for granting users temporary administrative access, which can be cumbersome for IT administrators.
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Manual Workarounds: Despite its automation features, some users report that KACE can require significant manual intervention for certain tasks, contradicting its goal of streamlining IT processes.
Buggy Functionality: Some users have reported experiencing bugs and glitches within the software, particularly with the K1000 system, which can disrupt workflows and impact productivity.
Community Reliance: KACE users often rely heavily on community forums for troubleshooting and support, suggesting potential gaps in official documentation and support channels.
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Is ManageEngine Endpoint Central truly the central hub for all your endpoint management needs? User reviews from the past year suggest that it might just be the comprehensive solution IT professionals have been searching for. Endpoint Central has garnered praise for its robust feature set, particularly its automated patching and software deployment capabilities. Users highlight how these features streamline IT operations, saving time and resources that would otherwise be spent on manual tasks. This efficiency is further amplified by the software's intuitive interface, which even users with limited technical expertise find easy to navigate. However, it's not all smooth sailing with Endpoint Central. Some users have reported challenges with certain updates, citing issues like compatibility problems and unexpected behavior after implementation. While these issues don't appear to be widespread, they do underscore the importance of thorough testing before deploying updates across an entire organization. Despite these occasional hiccups, Endpoint Central's strengths in automation, user-friendliness, and comprehensive features make it a compelling choice for organizations of all sizes. Its ability to manage a diverse range of devices, from traditional desktops to mobile devices, through a single console is a significant advantage in today's increasingly diverse IT landscape. This versatility, coupled with its competitive pricing, makes Endpoint Central particularly well-suited for organizations looking to consolidate their endpoint management solutions and streamline IT operations without breaking the bank. Think of it as a universal remote control for your IT infrastructure, simplifying complex tasks and bringing everything under one roof.

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Is comprehensive endpoint management the quest you and your IT team are on? Quest KACE might just be the ace up your sleeve. Users praise its multifaceted approach, effectively juggling asset tracking, scripting, inventory management, patching, and software deployment. This makes it a Swiss Army knife for IT professionals, simplifying complex tasks and centralizing control. However, some users point out that Quest KACE can feel a bit like a hands-on project, requiring a fair amount of manual input. It's like building a ship in a bottle – intricate and requiring a steady hand. The reliance on community support, while helpful, can sometimes feel like navigating a maze, especially for complex issues. Despite these quirks, Quest KACE shines in its scripting and patch management capabilities, proving to be invaluable tools for maintaining a secure IT environment. Think of it as a diligent security guard, constantly on the lookout for vulnerabilities. In conclusion, Quest KACE is best suited for organizations that need a robust, all-in-one solution and have the technical expertise to navigate its intricacies. It's like a powerful engine that, with the right driver, can power through any IT challenge.

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