Sangoma vs Crexendo

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Our analysts compared Sangoma vs Crexendo based on data from our 400+ point analysis of UCaaS Providers, user reviews and our own crowdsourced data from our free software selection platform.

Sangoma Software Tool
Crexendo Software Tool

Product Basics

Sangoma offers robust software solutions designed to streamline telecommunications and team collaboration. Their products, such as TeamHub, are tailored for businesses seeking efficient communication and task management tools. Sangoma's software is particularly well-suited for medium to large enterprises that require reliable and scalable telecommunications infrastructure. This is due to its comprehensive feature set, which includes advanced call routing, video conferencing, and integrated messaging. Key benefits of using Sangoma's solutions include enhanced productivity, seamless integration with existing systems, and improved team collaboration. Popular features encompass unified communications, real-time analytics, and customizable user interfaces. Users often praise the software for its reliability and ease of use, noting that it significantly improves internal and external communication. Pricing for Sangoma's products can vary based on the specific needs and scale of the business. For detailed pricing information, it is recommended to contact SelectHub for a tailored quote.
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Crexendo offers a comprehensive suite of cloud communications solutions designed to streamline business operations. This software excels in managing tasks such as VoIP phone systems, unified communications, and contact center services. It is particularly well-suited for small to medium-sized enterprises seeking scalable and reliable communication tools to enhance productivity and collaboration.

Key benefits include cost savings, improved flexibility, and robust security features. Popular features encompass advanced call routing, voicemail-to-email, and video conferencing capabilities. Users often praise its intuitive interface and seamless integration with existing business applications, which simplifies the transition to cloud-based communications.

Pricing details for Crexendo's services can vary based on the specific needs and scale of the business. For precise pricing information, it is advisable to contact SelectHub for a tailored quote. Overall, Crexendo stands out for its user-friendly design and comprehensive feature set, making it a strong contender in the cloud communications market.

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Product Insights

  • Enhanced Collaboration: Sangoma's TeamHub facilitates seamless communication among team members, ensuring projects stay on track and reducing misunderstandings.
  • Cost Efficiency: By integrating telecommunications and task management, Sangoma reduces the need for multiple software subscriptions, saving businesses money.
  • Scalability: Sangoma's solutions grow with your business, accommodating increasing numbers of users and more complex workflows without a hitch.
  • Improved Productivity: Centralized task management and communication tools streamline workflows, allowing employees to focus on high-priority tasks.
  • Data Security: Sangoma employs robust security measures to protect sensitive business communications and data, giving peace of mind to users.
  • Customizable Solutions: Tailor Sangoma's features to fit your specific business needs, ensuring that the software works for you, not the other way around.
  • Reliable Support: Access to expert customer support ensures that any issues are resolved quickly, minimizing downtime and maintaining productivity.
  • Integration Capabilities: Sangoma easily integrates with other business tools and platforms, creating a cohesive and efficient digital ecosystem.
  • Remote Work Enablement: Sangoma supports remote work by providing reliable communication and task management tools accessible from anywhere.
  • Enhanced Decision-Making: Real-time data and analytics from Sangoma help managers make informed decisions, improving overall business strategy.
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  • Cost Efficiency: Reduces the need for expensive on-premise hardware and maintenance, leading to significant savings.
  • Scalability: Easily adjusts to the changing size of your business, whether you're expanding or downsizing.
  • Reliability: Ensures high uptime and consistent performance with robust cloud infrastructure.
  • Flexibility: Supports remote work by allowing employees to access communication tools from anywhere.
  • Integration: Seamlessly integrates with existing business applications, enhancing workflow efficiency.
  • Security: Provides advanced security features to protect sensitive business communications and data.
  • Customization: Offers customizable solutions tailored to meet the specific needs of different industries.
  • Support: Includes 24/7 customer support to resolve issues promptly and minimize downtime.
  • Productivity: Enhances team collaboration and productivity with unified communication tools.
  • Mobility: Empowers employees to stay connected and productive on the go with mobile app support.
  • Analytics: Delivers detailed analytics and reporting to help businesses make informed decisions.
  • Compliance: Assists in meeting industry-specific regulatory requirements with compliant communication solutions.
  • Innovation: Keeps your business at the forefront of technology with regular updates and new features.
  • Environmental Impact: Reduces carbon footprint by minimizing the need for physical hardware and travel.
  • Ease of Use: Features an intuitive interface that simplifies user adoption and reduces training time.
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  • Unified Communications: Integrates voice, video, messaging, and collaboration tools into a single platform.
  • Scalability: Easily scales from small businesses to large enterprises, accommodating growth without significant infrastructure changes.
  • Mobile Integration: Seamlessly connects mobile devices to the corporate communication network, ensuring accessibility on the go.
  • Advanced Call Routing: Customizable call routing options to ensure calls reach the right person or department efficiently.
  • VoIP Support: Utilizes Voice over Internet Protocol (VoIP) for high-quality, cost-effective voice communications.
  • CRM Integration: Connects with popular Customer Relationship Management (CRM) systems to streamline customer interactions.
  • Video Conferencing: High-definition video conferencing capabilities for remote meetings and collaboration.
  • Presence Management: Real-time status updates to indicate user availability, enhancing team coordination.
  • Call Analytics: Detailed call analytics and reporting tools to monitor and optimize communication performance.
  • Security Features: Robust security protocols, including encryption and secure access controls, to protect sensitive communications.
  • API Access: Provides API access for custom integrations and extended functionality tailored to specific business needs.
  • Voicemail to Email: Converts voicemail messages to email, allowing users to access messages from their inbox.
  • Auto Attendant: Automated system to greet callers and direct them to the appropriate department or extension.
  • Call Recording: Built-in call recording for quality assurance, training, and compliance purposes.
  • Collaboration Tools: Includes features like file sharing, screen sharing, and team messaging to enhance productivity.
  • Multi-Platform Support: Compatible with various operating systems and devices, ensuring flexibility and ease of use.
  • Customizable User Interface: Allows users to personalize their interface for a more intuitive experience.
  • Disaster Recovery: Built-in disaster recovery options to ensure business continuity in case of system failures.
  • Cost Management: Tools to monitor and manage communication costs effectively, helping businesses stay within budget.
  • Support and Training: Comprehensive support and training resources to help users maximize the platform's potential.
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  • Unified Communications: Integrates voice, video, messaging, and collaboration tools into a single platform.
  • Scalability: Easily adjusts to the size of your business, whether you have a small team or a large enterprise.
  • Mobile App: Provides a mobile application for iOS and Android, allowing users to stay connected on the go.
  • Call Center Solutions: Offers advanced call center functionalities such as call routing, queue management, and real-time analytics.
  • VoIP Technology: Utilizes Voice over Internet Protocol to deliver high-quality voice communications over the internet.
  • CRM Integration: Seamlessly integrates with popular Customer Relationship Management systems like Salesforce and Zoho.
  • Auto Attendant: Features an automated receptionist to route calls efficiently based on predefined criteria.
  • Call Recording: Allows for the recording of calls for quality assurance, training, and compliance purposes.
  • Conference Calling: Supports multi-party conference calls with easy-to-use controls and high audio quality.
  • Customizable User Interface: Offers a user-friendly and customizable interface to meet specific business needs.
  • Security: Implements robust security measures, including encryption and secure data storage, to protect communications.
  • Analytics and Reporting: Provides detailed analytics and reporting tools to monitor and optimize communication performance.
  • Fax over IP: Enables sending and receiving faxes over the internet, eliminating the need for traditional fax machines.
  • Disaster Recovery: Ensures business continuity with disaster recovery options that keep communications running during outages.
  • Global Reach: Supports international calling and global operations with local numbers in multiple countries.
  • API Access: Offers API access for custom integrations and extended functionality tailored to specific business requirements.
  • 24/7 Support: Provides round-the-clock customer support to address any issues or questions promptly.
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Product Ranking

#8

among all
UCaaS Providers

#16

among all
UCaaS Providers

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Analyst Rating Summary

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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

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Platform Capabilities Reporting Video Communication Voice Communication Voicemail And Messaging 100 100 100 91 100 0 25 50 75 100
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Synopsis of User Ratings and Reviews

Unified Experience: TeamHub provides a single platform for accessing Sangoma's Cloud Services, including UCaaS, VMaaS, Collaboration aaS, CPaaS, and CCaaS, streamlining communication and collaboration.
Enhanced Productivity: TeamHub integrates essential communication and collaboration tools, such as telephony, SMS, video meetings, file storage, and chat, into a single interface, improving workflow efficiency.
Flexible Accessibility: Available on both desktop and web platforms, TeamHub offers users the flexibility to connect and collaborate from various devices, enhancing accessibility and convenience.
Positive User Feedback: TeamHub has received positive reviews on app stores, with users praising its unified experience and comprehensive features, indicating a high level of user satisfaction.
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Cost-Effective: Crexendo requires minimal upfront investment and eliminates ongoing maintenance and upgrade expenses, making it a budget-friendly solution.
Reliable Support: Users consistently highlight Crexendo's exceptional customer support, praising their responsiveness and expertise in resolving issues effectively.
User-Friendly Interface: Crexendo's intuitive platform earns high praise for its ease of use, enabling businesses to manage their communication systems without extensive technical expertise.
Seamless Scalability: Crexendo's platform is designed to accommodate businesses of all sizes, allowing for easy scaling of communication capabilities as businesses grow and evolve.
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Limited User Feedback: The Apple App Store only has 8 ratings, potentially indicating a smaller user base and limited feedback for comprehensive evaluation.
Sangoma Ecosystem Focus: TeamHub's strength lies in integrating various Sangoma Cloud Services. Businesses reliant on third-party services might find this integration limiting.
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Occasional Downtime: Although user feedback is largely positive, Crexendo experiences occasional periods of downtime, which can be disruptive for businesses relying on their cloud communication services.
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Is Sangoma the "G.O.A.T." of team collaboration software, or does it need to dial it back a bit? User reviews from the past year paint a pretty picture for Sangoma TeamHub, highlighting its ability to wrangle all your communication tools into one convenient platform. Users rave about the "single pane of glass" approach, which streamlines workflows by integrating chat, video conferencing, file sharing, and even contact center features. This stands in stark contrast to the "app juggling" nightmare of using disparate tools from different vendors. Imagine effortlessly escalating a chat to a video call with a single click – that's the power of TeamHub's unified experience. However, the available reviews are limited in number, suggesting a need for more user feedback to gain a comprehensive understanding of its performance. Overall, Sangoma TeamHub seems tailor-made for businesses seeking to ditch the chaos of multiple communication apps and embrace a centralized, integrated solution, particularly those already invested in the Sangoma ecosystem.

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Can Crexendo help your business reach new heights in the cloud? User reviews from the past year suggest it just might! Crexendo has been making waves with its cloud communication services, garnering overwhelmingly positive feedback for its affordability, reliability, and top-notch customer support. Users consistently highlight its user-friendly interface and scalability, making it a great fit for businesses big and small. For example, one user raved about the smooth implementation process and how easily it integrated into their existing workflow. While some users have reported occasional brief downtimes, these appear to be exceptions rather than the rule. What truly sets Crexendo apart, according to users, is its exceptional customer support. Users have specifically praised the quick response times and the helpfulness of the support staff, a factor that many consider crucial when choosing a cloud communications provider. One user even went as far as to say that Crexendo's support team "has [their] back." This commitment to customer satisfaction is a key differentiator in the competitive landscape of cloud communication providers. Overall, Crexendo appears to be best suited for businesses of all sizes who are looking for a reliable, user-friendly, and affordable cloud communication solution with stellar customer support. Its combination of robust features, ease of use, and responsive support makes it a compelling choice for businesses looking to ditch their expensive landlines and embrace the future of communication.

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