New Horizon Communications vs Allied Telecom

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Our analysts compared New Horizon Communications vs Allied Telecom based on data from our 400+ point analysis of UCaaS Providers, user reviews and our own crowdsourced data from our free software selection platform.

New Horizon Communications Software Tool
Allied Telecom Software Tool

Product Basics

New Horizon Communications offers robust software solutions designed to manage telecommunications and unified communications tasks efficiently. Their platform is particularly well-suited for businesses seeking to streamline communication processes, enhance collaboration, and improve overall operational efficiency. This makes it ideal for medium to large enterprises that require reliable and scalable communication tools.

Key benefits include seamless integration with existing systems, enhanced security features, and comprehensive support services. Popular features encompass advanced call management, video conferencing, instant messaging, and detailed analytics. Users appreciate the intuitive interface and the platform's ability to adapt to various business needs.

Compared to similar products, New Horizon Communications stands out for its user-friendly design and robust functionality. Pricing details can vary based on specific requirements, so it is recommended to contact SelectHub for a tailored quote. This ensures that businesses receive a solution that fits their unique needs and budget.

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Allied Telecom offers a comprehensive suite of telecommunications solutions, including their AllCloud Voice software, which is designed to streamline communication tasks. This software is particularly well-suited for businesses seeking reliable and scalable voice communication services. It provides a robust platform for managing voice calls, conferencing, and other telecommunication needs, making it ideal for companies of various sizes that require efficient and flexible communication tools.

Key benefits of Allied Telecom's offerings include enhanced call quality, seamless integration with existing systems, and a user-friendly interface. Popular features encompass advanced call routing, voicemail-to-email functionality, and detailed call analytics. Users often praise the reliability and customer support provided, which sets it apart from similar products in the market.

Pricing for Allied Telecom's services can vary based on the specific needs and scale of the business. For detailed pricing information, it is recommended to contact SelectHub for a personalized quote. This ensures that businesses receive a tailored solution that fits their unique requirements and budget.

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Product Insights

  • Increased Productivity: Streamline communication channels and reduce time spent switching between platforms, allowing employees to focus on core tasks.
  • Cost Efficiency: Consolidate multiple services into one platform, reducing the need for multiple subscriptions and lowering overall operational costs.
  • Enhanced Collaboration: Facilitate seamless teamwork with integrated tools for video conferencing, instant messaging, and file sharing, ensuring everyone stays on the same page.
  • Scalability: Easily adjust services to match business growth or seasonal demands without the need for significant infrastructure changes.
  • Improved Customer Service: Provide faster and more reliable communication channels for customer support, leading to higher satisfaction and retention rates.
  • Data Security: Benefit from robust encryption and compliance with industry standards, ensuring sensitive information remains protected.
  • Remote Work Enablement: Support a flexible work environment with tools that allow employees to stay connected and productive from anywhere.
  • Centralized Management: Simplify administrative tasks with a single dashboard for monitoring and managing all communication services.
  • Business Continuity: Ensure uninterrupted operations with reliable backup and disaster recovery options, minimizing downtime during unexpected events.
  • Customizable Solutions: Tailor the platform to meet specific business needs with customizable features and integrations.
  • Analytics and Reporting: Gain insights into communication patterns and performance with detailed analytics, helping to make informed decisions.
  • Enhanced Mobility: Access communication tools on-the-go with mobile-friendly interfaces, ensuring constant connectivity.
  • Reduced IT Burden: Lower the workload on IT departments with easy-to-manage solutions that require minimal maintenance.
  • Unified User Experience: Provide a consistent and intuitive interface across all devices, reducing the learning curve for new users.
  • Future-Proof Technology: Stay ahead with regular updates and new features that keep the platform aligned with the latest technological advancements.
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  • Enhanced Communication: Allied Telecom's AllCloud Voice ensures seamless and clear communication, reducing misunderstandings and improving collaboration among team members.
  • Scalability: Easily scale your telecommunications infrastructure as your business grows, without the need for significant upfront investments or complex installations.
  • Cost Efficiency: By consolidating telecommunications and cloud services, Allied Telecom helps reduce operational costs and eliminates the need for multiple service providers.
  • Reliability: Enjoy high uptime and dependable service, ensuring your business operations are not disrupted by communication failures.
  • Flexibility: Allied Telecom's solutions are adaptable to various business needs, allowing for customized configurations that fit specific operational requirements.
  • Security: Benefit from robust security measures that protect sensitive communications and data from potential threats and breaches.
  • Integration: Seamlessly integrate with existing business applications and systems, enhancing overall workflow and productivity.
  • Mobility: Enable your workforce to stay connected and productive from anywhere, with mobile-friendly communication tools and cloud access.
  • Customer Support: Access dedicated and responsive customer support to quickly resolve any issues and ensure smooth operation of your telecommunications systems.
  • Advanced Features: Utilize advanced features such as call forwarding, voicemail-to-email, and video conferencing to enhance communication capabilities.
  • Improved Collaboration: Foster better teamwork with tools that support real-time collaboration, such as instant messaging and shared virtual workspaces.
  • Disaster Recovery: Ensure business continuity with disaster recovery solutions that safeguard your communications infrastructure against unexpected events.
  • Analytics and Reporting: Gain insights into communication patterns and performance with detailed analytics and reporting tools, helping to make informed decisions.
  • Environmental Impact: Reduce your carbon footprint by leveraging cloud-based solutions that minimize the need for physical hardware and energy consumption.
  • Future-Proofing: Stay ahead of technological advancements with a platform that evolves and updates to incorporate the latest innovations in telecommunications.
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  • Unified Communications Platform: Integrates voice, video, messaging, and collaboration tools into a single interface.
  • Cloud-Based Solutions: Offers scalable and flexible cloud services that can be tailored to specific business needs.
  • Advanced Call Routing: Provides intelligent call routing options to ensure calls are directed to the right person or department efficiently.
  • Mobile Integration: Seamlessly integrates with mobile devices, allowing users to stay connected on the go.
  • VoIP Services: Delivers high-quality Voice over Internet Protocol (VoIP) services for clear and reliable communication.
  • Video Conferencing: Supports high-definition video conferencing with screen sharing and collaboration features.
  • Contact Center Solutions: Includes advanced features for managing customer interactions, such as call queuing, recording, and analytics.
  • Security and Compliance: Ensures robust security measures and compliance with industry standards and regulations.
  • Customizable User Interface: Allows users to personalize their interface for a more intuitive and efficient experience.
  • Integration with Third-Party Applications: Supports integration with popular business applications like CRM and ERP systems.
  • Real-Time Analytics and Reporting: Provides detailed insights and reports on communication metrics and performance.
  • 24/7 Customer Support: Offers round-the-clock support to address any issues or concerns promptly.
  • Scalable Infrastructure: Designed to grow with your business, accommodating increasing communication needs.
  • Disaster Recovery and Redundancy: Ensures business continuity with robust disaster recovery and redundancy plans.
  • Easy Deployment and Management: Simplifies the deployment and management of communication services through a user-friendly portal.
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  • Unified Communications: Integrates voice, video, messaging, and collaboration tools into a single platform.
  • Scalability: Easily adjusts to the needs of growing businesses, supporting from small teams to large enterprises.
  • HD Voice Quality: Provides crystal-clear audio for all calls, ensuring effective communication.
  • Mobile Integration: Seamlessly connects with mobile devices, allowing users to stay connected on the go.
  • Advanced Call Routing: Offers customizable call routing options to ensure calls reach the right person or department.
  • Voicemail to Email: Converts voicemail messages to email, making it easier to manage and respond to messages.
  • Conference Calling: Supports multi-party conference calls with easy-to-use controls and high-quality audio.
  • Call Analytics: Provides detailed call metrics and analytics to help businesses monitor and improve their communication strategies.
  • Security Features: Includes robust security measures such as encryption and secure access controls to protect sensitive information.
  • Integration with CRM Systems: Connects with popular CRM systems to streamline workflows and enhance customer interactions.
  • Auto Attendant: Automates call handling with customizable greetings and menu options to direct callers efficiently.
  • Call Recording: Allows for recording of calls for training, compliance, and quality assurance purposes.
  • Presence Indicators: Shows the availability status of team members, facilitating better coordination and communication.
  • Softphone Capabilities: Enables users to make and receive calls from their computers using a software-based phone.
  • Disaster Recovery: Ensures business continuity with features designed to maintain communication during outages or emergencies.
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Product Ranking

#27

among all
UCaaS Providers

#36

among all
UCaaS Providers

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Analyst Rating Summary

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Voicemail and Messaging
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Platform Capabilities
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Analyst Ratings for Functional Requirements Customize This Data Customize This Data

New Horizon Communications
Allied Telecom
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Platform Capabilities Reporting Video Communication Voice Communication Voicemail And Messaging 67 100 95 93 100 100 100 100 86 100 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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Synopsis of User Ratings and Reviews

Top-Notch Support: Customers consistently praise NHC's exceptional customer service, highlighting their knowledgeable staff and efficient problem-solving skills.
Feature-Rich Solutions: NHC offers a comprehensive suite of UCaaS features, including telephony, voicemail, chat, and cloud collaboration tools, all accessible through their user-friendly desktop and mobile apps.
Seamless Integration: NHC's UCaaS platform integrates smoothly with popular business tools like Microsoft Office and CRMs, streamlining workflows and boosting productivity.
Reliable Service: NHC is known for its dependable services, ensuring businesses experience minimal downtime and disruptions in their communications.
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Reliable Service: Allied Telecom's AllCloud Voice receives positive feedback for its dependability and performance.
User-Friendly: The service is designed for ease of use, ensuring a smooth experience for all users.
Seamless Webex Integration: AllCloud Voice integrates with Webex, providing a unified platform for calling, messaging, and video conferencing.
Robust Administrative Tools: The AllCloud Connection web portal offers comprehensive administrative controls, including call flow management and reporting features.
24/7 Support: Allied Telecom provides round-the-clock customer support to assist users with any issues or inquiries.
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Limited Information on Specific Features: While the context highlights NHC's strengths, it lacks details on specific features within their UCaaS platform. Businesses might need more in-depth information about functionalities like video conferencing capabilities, integration with other business applications, or advanced call routing options to make informed decisions.
Potential Lack of Industry Specialization: The context portrays NHC as a general telecommunications provider. Businesses with niche requirements in sectors like healthcare or finance might find it necessary to confirm if NHC's solutions cater to their industry-specific needs, such as compliance regulations or specialized integrations.
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Limited Hardware Options: Allied Telecom's AllCloud Voice primarily integrates with Webex, potentially limiting users who prefer other platforms like Microsoft Teams or Zoom.
Internet Dependency: As a cloud-based solution, AllCloud Voice's reliability hinges on a stable internet connection, which could be a drawback for businesses with unreliable internet service.
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Is New Horizon Communications the new horizon in business communications, or is it just another blip on the radar? User reviews from the past year paint a generally positive picture of New Horizon Communications, particularly for their dedication to customer support and flexible service configuration. One user shared on Spiceworks that despite initial hiccups during their transition, New Horizon's hands-on approach to resolving issues with their underlying circuit provider (mentioning both One Communications and Fairpoint by name) was commendable. They praised the company's "excellent support" and "flexible configuration," highlighting the personalized attention they received. This sentiment is echoed by other users on platforms like Indeed, who commend New Horizon's "unmatched customer service." However, it's worth noting that reviews on BroadbandNow, while generally positive, are more mixed, suggesting that experiences may vary. New Horizon Communications' strength lies in its customer-centric approach and comprehensive solutions, making it a suitable choice for businesses seeking a reliable and supportive telecommunications partner. However, potential customers should be aware that experiences may vary, and conducting thorough research based on individual business needs is recommended.

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Can you hear me now? User reviews of Allied Telecom's AllCloud Voice over the past year have been overwhelmingly positive, praising its robust features and seamless integration with Webex. This dynamic duo empowers businesses to amplify their communication and collaboration efforts. Users particularly appreciate the intuitive AllCloud Connection web portal, which simplifies settings and service management for both administrators and end users. A standout strength of AllCloud Voice is its comprehensive suite of unified communications tools, encompassing voice, video, messaging, and collaboration features. This integration streamlines communication channels, boosting productivity and minimizing disruptions. Users highlight the platform's user-friendliness, citing the easy navigation and accessibility of features. Moreover, the robust security measures implemented by Allied Telecom instill confidence in users, assuring them of their data's protection. While some users have expressed a desire for more advanced customization options, the existing features cater effectively to the needs of most businesses. AllCloud Voice emerges as an ideal solution for businesses of all sizes seeking a reliable, feature-rich, and user-friendly unified communications platform. Its seamless Webex integration, robust security measures, and intuitive management portal make it a compelling choice for organizations looking to enhance collaboration, streamline communication, and boost overall productivity.

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