Our analysts compared Intermedia Unite vs New Horizon Communications based on data from our 400+ point analysis of UCaaS Providers, user reviews and our own crowdsourced data from our free software selection platform.
Analyst Rating
User Sentiment
Intermedia Unite is a comprehensive software solution designed to streamline Unified Communications by integrating voice, video, chat, and file sharing into a single platform. It is particularly well-suited for small to medium-sized businesses seeking to enhance collaboration and communication efficiency. The platform offers significant benefits such as improved team productivity, seamless remote work capabilities, and reduced communication costs.
Popular features include high-definition video conferencing, secure file sharing, and a robust mobile app that ensures connectivity on the go. Users appreciate its intuitive interface and reliable performance, often highlighting its ease of use and integration capabilities with other business tools. Compared to similar products, Intermedia Unite is praised for its affordability and comprehensive feature set, making it a competitive choice in the Unified Communications market.
Pricing details can vary based on specific needs and usage, so it is recommended to contact SelectHub for a tailored quote. This ensures that businesses receive the most accurate and relevant pricing information for their unique requirements.
New Horizon Communications offers robust software solutions designed to manage telecommunications and unified communications tasks efficiently. Their platform is particularly well-suited for businesses seeking to streamline communication processes, enhance collaboration, and improve overall operational efficiency. This makes it ideal for medium to large enterprises that require reliable and scalable communication tools.
Key benefits include seamless integration with existing systems, enhanced security features, and comprehensive support services. Popular features encompass advanced call management, video conferencing, instant messaging, and detailed analytics. Users appreciate the intuitive interface and the platform's ability to adapt to various business needs.
Compared to similar products, New Horizon Communications stands out for its user-friendly design and robust functionality. Pricing details can vary based on specific requirements, so it is recommended to contact SelectHub for a tailored quote. This ensures that businesses receive a solution that fits their unique needs and budget.
among all UCaaS Providers
Intermedia Unite has a 'excellent' User Satisfaction Rating of 95% when considering 124 user reviews from 1 recognized software review sites.
Intermedia Unite stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.
How can Intermedia Unite your team's communication and is it the one platform to rule them all? Intermedia Unite is a UCaaS platform trying to make a splash in the crowded market for small to medium-sized businesses. User reviews in the past year reveal a mixed bag. On one hand, users consistently praise Intermedia Unite for its user-friendly interface, making it easy to deploy and adopt with minimal training. The platform shines with its versatile functionality, offering a wide range of features like HD voice and video conferencing, screen sharing, team chat, and file management, all designed to enhance productivity and streamline communication. Users especially appreciate the flexibility of scaling their services up or down without being locked into long-term contracts, a boon for businesses with fluctuating needs. However, a consistent pain point in user reviews is the cost, which some find steep compared to other VoIP solutions, especially since the entry-level pricing tier was eliminated, making the lowest-cost tier $27.99 per user per month. Another caveat is the platform's bandwidth sensitivity; as with many VoIP solutions, performance can be affected by low bandwidth, high jitter, or latency issues. Some users have also reported that syncing contacts via mobile apps can be a hassle, requiring manual intervention. Overall, Intermedia Unite might be best suited for businesses willing to pay a premium for a reliable and feature-rich UCaaS solution. Its intuitive design and scalability make it particularly attractive for small to medium-sized businesses that value ease of use and flexibility. However, budget-conscious businesses or those with limited bandwidth might want to explore other options.
Is New Horizon Communications the new horizon in business communications, or is it just another blip on the radar? User reviews from the past year paint a generally positive picture of New Horizon Communications, particularly for their dedication to customer support and flexible service configuration. One user shared on Spiceworks that despite initial hiccups during their transition, New Horizon's hands-on approach to resolving issues with their underlying circuit provider (mentioning both One Communications and Fairpoint by name) was commendable. They praised the company's "excellent support" and "flexible configuration," highlighting the personalized attention they received. This sentiment is echoed by other users on platforms like Indeed, who commend New Horizon's "unmatched customer service." However, it's worth noting that reviews on BroadbandNow, while generally positive, are more mixed, suggesting that experiences may vary. New Horizon Communications' strength lies in its customer-centric approach and comprehensive solutions, making it a suitable choice for businesses seeking a reliable and supportive telecommunications partner. However, potential customers should be aware that experiences may vary, and conducting thorough research based on individual business needs is recommended.
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