FreightPOP vs Uber Freight

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Our analysts compared FreightPOP vs Uber Freight based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

Product Basics

FreightPop is a cloud-based suite that streamlines and optimizes logistics and management for transportation processes. It includes inbound as well as outbound freight and transportation management. It can also seamlessly integrate with existing business systems a company may have, such as ERP and WMS.

By making shipping operations more efficient, it helps reduce cost for 3PLs, retailers, distributors and manufacturers. Features include reporting and analytics, rate shopping, multiple integrations, tracking and more.
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Uber Freight, a software solution developed by Uber Freight Holdings Corporation, is designed to streamline transportation management systems (TMS) for businesses of all sizes. It is particularly beneficial for companies looking to optimize their logistics and supply chain operations through technology. Uber Freight offers a range of features including real-time tracking, pricing transparency, and automated booking that help businesses improve efficiency and reduce costs. Users often highlight the platform's user-friendly interface and the ease of connecting with a vast network of carriers as key benefits. Compared to similar products in the market, Uber Freight is praised for its innovative approach to freight logistics, leveraging Uber's extensive experience in the mobility sector. Pricing for Uber Freight varies based on the specific services and features a business requires, with options typically including per-shipment pricing and subscription models to accommodate different usage levels and budgetary needs.
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Product Assistance

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Product Insights

  • Shipment Inventory and Control: Enables complete visibility and control over all shipments starting from pickup stage to item delivery. Track shipments in real time, share red flag alerts and notifications in real time, and more. 
  • Optimal Carriers: View all shipment carriers in a single dashboard and select the most suitable for the consignment. 
  • Fewer Expenses: Cut shipment cost by 10%-30% according to the vendor by viewing and comparing multiple carriers, modes and discounted rates to select the best out of the lot. 
  • Streamlined BOLs: Create, customize, access and print shipping labels and BOLs for shipping carriers, ocean freight and international air carriers. 
  • Accurate Invoices: Reduce the chances of errors in shipping invoices and save time and effort with automated invoicing. Regular and simplified auditing removes duplicate charges, incorrect classifications and more. 
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  • Increased Efficiency: Uber Freight streamlines the process of booking loads and managing shipments, reducing the time and effort required to coordinate freight logistics.
  • Cost Savings: By optimizing truck routes and reducing empty miles, shippers and carriers can significantly cut fuel costs and improve overall operational efficiency.
  • Real-Time Tracking: Provides shippers with the ability to track their shipments in real-time, offering peace of mind and the ability to proactively manage any issues that arise during transit.
  • Flexible Capacity: Offers access to a vast network of carriers, enabling shippers to quickly find available trucks that match their specific needs, even during peak seasons.
  • Transparent Pricing: Utilizes a transparent pricing model that helps shippers understand their costs upfront, eliminating surprises and aiding in budget management.
  • Enhanced Communication: Facilitates direct communication between shippers and carriers, ensuring that any questions or concerns can be addressed promptly, improving overall service quality.
  • Automated Paperwork: Reduces the administrative burden by automating the generation and management of shipping documents, saving time and reducing errors.
  • Improved Reliability: By leveraging data analytics, Uber Freight can predict and mitigate potential disruptions, ensuring that shipments arrive on time more consistently.
  • Access to Analytics: Provides shippers and carriers with valuable insights into their operations, helping them to identify trends, optimize their logistics, and make data-driven decisions.
  • Environmental Benefits: Encourages more efficient use of transportation resources, leading to reduced carbon emissions and a smaller environmental footprint.
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  • Rate Shopping: Facilitates comparison among foresight rates and optimal carrier services to choose the best carrier rates. Consolidates carrier names, mode, days, discounted rates and other details on a single page. 
  • Quick Implementation: Quickly add carriers, set up integrations and carry out the implementation process to start shipping in a few minutes. 
  • BOLs and Labels: Create shipping labels, BOLs and international documents including packing slips, invoices, customs forms and more. 
    •  Print for all carriers such as Fedex. 
    •  Print labels for intermodal, FTL and LTL carriers. 
    •  Print AWBs and SLIs for ocean freight and international air carriers. 
  • Centralized Inventory Tracking: Track inbound and outbound shipments in real time, filter shipments based on categories, send red flag updates and view shipment details. Provides multileg visibility including third-party shipments. 
  • Reporting and Analytics: Customized reporting capabilities help analyze and optimize efficiency and freight expenses across all modes and carriers. Assists in detailed comparison with historical data to create improved strategies. 
  • Integrations: Provides a variety of integrations and carriers to choose for the business. Also connects with common business software used including CRM, inventory systems, WMS and ERP. 
  • Batch Shipping: Enables processing a large number of shipments within a matter of minutes and helps determine the least costly choice to incur minimum spendings per freight batch. 
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  • TMS and Advanced Technology: Assists with planning, execution, settlement and other key aspects within TMS. Provides performance optimization and management with analytic capabilities for all modes such as parcel, LTL truckload and truckload. Features include: 
    • Global control tower
    • Service prediction
    • Real-time visibility
    • Freight allocation module
    • Optimize prime product for freight optimization
    • Network services
    • Business intelligence and advanced data analytics
  • Global Transportation Management: Includes features for carrier management, freight claims, audits and payment services. Provides network collaboration with clients and business process outsourcing as well. These capabilities are available across Europe and North America. 
  •  Platform Services: Comprised of three toolkits: 
    • Data Insights: Provides detailed insights for market intelligence and benchmarks. Analyze service and spend metrics through specialized reporting and benchmarking tools. 
    • Command Center: Facilitates end-to-end visibility and real-time tracking with event monitoring and service prediction capabilities for shippers within supply chain operations. 
    • Marketplace: Includes several features for LTL consolidation, private and dedicated fleet optimization, cross docks, and continuous movement, within a single collaboration platform. 
  • Global Trade and Customs:  
    • Ocean and Air: Facilitates and monitors ocean and air shipments through a global control tower toolkit, with data integration, pricing and routing capabilities. 
    • NVOCC: Provides a Non-Vessel Operating Common Carrier (NVOCC) with Federal Maritime Commission Requirement compliance. Leverage the benefit of a contracted carrier base to negotiate the best carrier prices with rail, ocean and air liners. 
    • Cross-Border Logistics: Offers multi-modal cross-border logistic capabilities for freight management and shipment crossing the borders across Mexico and Canada. Access entry ports, personalized customer support services and ensure legal compliance using the tools. 
    • Custom Brokerage and Compliance: Leverage specialized consultants, including customs brokers and logistics experts, for analysis of procedures and goods, as well as special attorneys. Assists with simplifying all global trade operations within Mexico, Canada and the U.S. 
    • Cross Dock and Transload Services: Consolidates goods for direct shipment to the end customer to avoid unnecessary expenses and delays. Provides product customization features including, kitting and labeling as well as product position within the U.S, Canada, Mexico or even overseas. 
  • Capacity Services: Access strategic intermodal and truck brokerage features for all supply chain modes across Mexico, Canada and the U.S. Includes drayage, expedited and over-dimensional freight, LTL and consolidations, parcel and various other truckload services. 
  • Engineering and Consulting: Provides features for asset management, supply chain management, mode and carrier optimization, sourcing and procurement, network designing and dedicated assessments for the entire fleet. 
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Product Ranking

#60

among all
TMS Software

#2

among all
TMS Software

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Analyst Rating Summary

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Transportation Order Management
Integration and Extensibility
Freight Rating and Multimodal Transport
Reporting and dashboards

Analyst Ratings for Functional Requirements Customize This Data Customize This Data

+ Add Product + Add Product
Claims Management Compliance And Governance Dock Scheduling And Yard Management Freight Rating And Multimodal Transport Mobile Reporting And Dashboards Transportation Order Management Transportation Sourcing And Procurement 75 40 17 82 0 71 98 54 67 77 68 92 81 88 76 67 0 25 50 75 100
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Analyst Ratings for Technical Requirements Customize This Data Customize This Data

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User Sentiment Summary

Excellent User Sentiment 29 reviews
Excellent User Sentiment 26 reviews
90%
of users recommend this product

FreightPOP has a 'excellent' User Satisfaction Rating of 90% when considering 29 user reviews from 1 recognized software review sites.

91%
of users recommend this product

Uber Freight has a 'excellent' User Satisfaction Rating of 91% when considering 26 user reviews from 4 recognized software review sites.

n/a
4.5 (3)
4.52 (29)
4.83 (12)
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4.0 (1)
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4.3 (10)

Awards

SelectHub research analysts have evaluated FreightPOP and concluded it earns best-in-class honors for Transportation Order Management and Integration and Extensibility. FreightPOP stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award
Transportation Order Management Award
Integration and Extensibility Award

Uber Freight stands above the rest by achieving an ‘Excellent’ rating as a User Favorite.

User Favorite Award

Synopsis of User Ratings and Reviews

Streamlined Shipping Processes: FreightPOP helps users save time by automating tasks like generating shipping labels and documents, which reduces manual data entry and the risk of errors.
Improved Visibility and Tracking: The platform provides real-time shipment tracking and visibility, allowing users to monitor their shipments' progress and proactively address any potential issues.
Cost Savings: FreightPOP helps users optimize shipping costs by providing tools for comparing carrier rates, identifying the most cost-effective shipping options, and consolidating shipments.
Enhanced Customer Service: The platform's tracking and visibility features enable users to provide their customers with accurate and up-to-date information about their shipments, improving customer satisfaction.
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Transparent Pricing: Easily compare rates from different carriers without needing to negotiate, enabling more efficient budgeting and cost management.
Streamlined Booking: Book shipments with just a few clicks, saving time and effort compared to traditional methods.
Real-Time Tracking: Monitor the status and location of shipments in real-time, providing better visibility and control over the supply chain.
Wide Carrier Network: Access a large network of reliable carriers, increasing the chances of finding the right fit for specific shipping needs.
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Customer Support: Users have reported challenges in getting timely and effective assistance from FreightPOP's customer support, leading to frustration and delays in resolving issues.
System Performance: Instances of system slowdowns and glitches have been noted, impacting user productivity and efficiency. This can be particularly disruptive for time-sensitive logistics operations.
Usability: Some users find the platform's interface to be less intuitive than desired, requiring a steeper learning curve and potentially hindering user adoption within organizations.
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Limited Customer Support: Uber Freight's customer support options are limited, often leaving users feeling frustrated and unheard when issues arise. The lack of readily available assistance can be particularly challenging for time-sensitive logistics operations.
Pricing Transparency: The platform's bidding system and lack of upfront pricing details can make it difficult for carriers to accurately predict their earnings and for shippers to effectively budget for transportation costs. This opacity can lead to uncertainty and potential disputes over final charges.
Technological Glitches: Users frequently report encountering technical issues and glitches within the Uber Freight app, which can disrupt operations and cause delays. These technological hiccups can range from app crashes to inaccurate location tracking, hindering overall efficiency.
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Navigating the sea of Transportation Management Systems (TMS) can feel overwhelming, but FreightPOP emerges as a contender worth considering, especially for businesses seeking an intuitive and efficient solution. User feedback over the past year paints a picture of a platform celebrated for its user-friendliness and ability to streamline freight management processes. Reviewers frequently highlight the ease of setup and the short learning curve, enabling teams to quickly adapt and integrate the software into their workflows. The platform's ability to efficiently manage both inbound and outbound shipments, encompassing parcel and freight, further solidifies its value proposition for businesses with diverse shipping needs. However, like any software, FreightPOP isn't without its shortcomings. Some users point to a relative lack of features compared to more established competitors, potentially limiting its suitability for businesses with highly complex logistics requirements. Additionally, the pricing structure has drawn some criticism, with some users finding it comparatively expensive. Despite these drawbacks, FreightPOP's strengths in user experience and core TMS functionalities make it a compelling option for small to medium-sized businesses seeking to optimize their freight management without the complexity of feature-rich, enterprise-grade solutions. The responsive customer support team is frequently praised for its promptness and effectiveness in resolving issues, further enhancing the overall user experience. Ultimately, FreightPOP strikes a balance between ease of use, essential features, and customer support, making it a valuable tool for businesses looking to enhance their shipping efficiency and visibility.

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Uber Freight has established itself as a prominent player in the logistics software arena, offering a platform that streamlines freight operations for both shippers and carriers. User feedback over the past year paints a picture of a service with clear strengths and weaknesses. Many users commend the platform's intuitive interface and its ability to simplify tasks such as rate shopping, booking, tracking, and payment. This ease of use translates into significant time and cost savings, a crucial factor for businesses operating in the fast-paced world of logistics. Additionally, Uber Freight's dynamic pricing model, which adjusts rates based on real-time market conditions, has been praised for its transparency and flexibility, particularly during periods of high demand or market volatility. However, some users have expressed concerns regarding the platform's limitations. Certain features commonly found in competing logistics software, such as advanced reporting and analytics tools, are reportedly absent from Uber Freight. These limitations can hinder businesses that require in-depth data analysis for strategic decision-making. Additionally, there have been reports of occasional reliability issues, such as delays in load matching or inaccurate tracking information. In conclusion, Uber Freight appears to be an ideal solution for small to medium-sized businesses seeking a user-friendly and cost-effective platform to manage their freight operations. Its intuitive interface and dynamic pricing model offer a compelling value proposition. However, larger enterprises or those with complex logistical needs may find the platform's current feature set somewhat restrictive. As with any technology solution, it's recommended to carefully evaluate your specific requirements and compare available options before making a decision.

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