Home > TMS Software > Shipwell > Shipwell vs Rose Rocket

Shipwell vs Rose Rocket

Last Updated: November 18th, 2024

Our analysts compared Shipwell vs Rose Rocket based on data from our 400+ point analysis of TMS Software, user reviews and our own crowdsourced data from our free software selection platform.

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Product Basics

Shipwell is a cloud-based freight trucking company that combines transportation management, real-time visibility and an integrated partner network to streamline daily operations. It provides multiple capabilities, including load planning, systems integrations, workflow automation, shipment tracking, communication and performance management.

Rose Rocket facilitates end-to-end management of transportation operations. It assists service providers in improving communications with clients, customers and systems. Its order management features enable transportation and freight providers to manage crucial steps within the order processing setup.

Dedicated customer and partner portals, a driver mobile app, real-time visibility into shipments, planning and dispatching modules, real-time reporting, and consolidated billing and invoicing are some other features.

$1,000 Monthly

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$233 Monthly

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Tailored to your specific needs

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Cloud

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Mobile

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Product Assistance

Documentation

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24/7 Live Support

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Product Insights

Easily Scalable: Connect and automate workflows using scalable APIs and webhooks. Share real-time shipping updates, trigger event-based actions and document critical data.
Enhance Performance: Boost customer experience and logistics performance with advanced tools. Track shipment status with access to major carriers and brokers. Manage and track inbound, outbound and private fleets. Eliminate supply chain gaps with visibility into driving distance.
Streamline Daily Operations: Monitor orders and shipments, identify issues and resolve them via a compass dashboard. Ensure responsive ETAs by considering traffic and weather situations.
Build Resilience: Offers a flexible and configurable platform with access to logistics experts. Focus on strategic tasks by outsourcing execution.
Gain Intelligent Insights: Improve planning with analytics and increase efficiency through data-driven workflows using machine learning capabilities. Boost customer satisfaction and monitor carrier compliance and insurance status by accessing carrier and lane performance data.
Centralized Management: Discover growth opportunities with real-time data and insights from a graphical dashboard. Monitor and improve order statistics, carrier performance, compliance and more. Generate shipments from ERP and eliminate data transcription errors.

Improved Efficiency: Streamline operations by automating repetitive tasks, reducing manual data entry, and minimizing errors.
Enhanced Visibility: Gain real-time insights into your supply chain with live tracking and status updates, allowing for better decision-making.
Better Communication: Facilitate seamless communication between dispatchers, drivers, and customers through integrated messaging and notifications.
Cost Savings: Optimize routes and load planning to reduce fuel consumption and operational costs, leading to significant savings.
Scalability: Easily scale your operations as your business grows, without the need for extensive additional resources or infrastructure.
Customer Satisfaction: Provide customers with accurate delivery times and proactive updates, enhancing their overall experience and trust in your service.
Data-Driven Decisions: Utilize comprehensive analytics and reporting tools to make informed decisions based on real-time data and historical trends.
Regulatory Compliance: Ensure compliance with industry regulations and standards through automated documentation and record-keeping.
Resource Optimization: Maximize the utilization of your fleet and workforce, ensuring that resources are used efficiently and effectively.
Integration Capabilities: Seamlessly integrate with other business systems such as accounting, CRM, and ERP, creating a unified workflow.

Connected Supply Chain: Offers pre-vetted, connected carriers to expand capacity. Get dedicated support on shipments from booking to settlement.
Real-Time Tracking: Provides visibility to avoid delays and offers insurance policies to eliminate risks. Keep track of 2 million ELD-connected trucks and communicate with over 850,000 drivers.
Drayage Carriers: Implement advanced shipping technology to track containers from port to terminal. Connects shippers, brokers and carriers and provides centralized information.
Upgrade Transaction Modules: Integrate with existing payment and billing modules. Offers native support for TriumphPay, NetSuite and QuickBooks. Includes line-item level financials and accessorial fees.
Data Import/Export: Supports EDI, REST API, XML and flat files. Import bulk item, order, contract, location or carrier data.
Smart Prediction: Predict market prices for up to 14 days. Locate outliers, improve tendering and book lanes or carriers without risk.
AI-Powered Insights: Use proprietary algorithms throughout all shipping operations to generate continuous revenue. Implement predictive analytics for order planning.
Intelligent Routing: Plan and assign loads using a data-driven routing system. Set a budget by prioritizing market risks. Use business rules to tender to a rank-order list of carriers. Duplicate and improve routing guides and deals.
Load Management: Quickly access capacity by broadcasting to a spot-market carrier network. Reduce load booking time, manage carriers based on price and performance indicators, and deliver according to market requirements.
Automate Workflows: Provides triggers, alerts and statuses for each load. Automate communications and manage exceptions to enable teams to focus on high-priority tasks.

Order Management: Allows quick confirmation of transit rates and response to quotes. Filter and find information required by searching through the order history.
Request Spot Quotations: Assists freight managers with obtaining order rate confirmations and comparing rates on a single page.
Alerts and Notifications: Stay informed and get order process updates at all times with email notifications.
Tracking and Updates: Streamlines order tracking and tracing through location updates in real time.
Online Payments: Freight managers can receive payments quickly and on time through integrated billing and invoicing tools.
Integrations: Simplifies processes through easy integration with most business systems for business analytics, accounting, telematics and more, as well as industry-specific tools. Integrations include QuickBooks, Samsara, Office 365, Oracle and more.
Analytics: Provides access to customers so they can view self-service reports that include statistics such as total spendings, on-time percentage, total shipments and more.
Product Updates: Releases updates for order management, the portal and dispatch tools every two weeks to provide better tools and assistance to clients.

Product Ranking

#47

among all
TMS Software

#82

among all
TMS Software

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Analyst Rating Summary

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User Sentiment Summary

88%

of users recommend this product

Shipwell has a 'great' User Satisfaction Rating of 88% when considering 16 user reviews from 1 recognized software review sites.

94%

of users recommend this product

Rose Rocket has a 'excellent' User Satisfaction Rating of 94% when considering 58 user reviews from 2 recognized software review sites.

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4.69 (29)

4.4 (16)

4.7 (29)

Awards

Synopsis of User Ratings and Reviews

Centralized Platform: Users praise Shipwell for bringing all their shipping needs under one roof, eliminating the need to juggle multiple tools and platforms.

Simplified Shipping: Many users highlight how Shipwell streamlines the shipping process, making it easier to book shipments, track deliveries, and manage shipping costs.

Improved Visibility: Users appreciate the real-time tracking features, which provide increased visibility into shipment status and location, enabling proactive management of potential delays.

Easy to Use: Users consistently praise Rose Rocket's intuitive interface, making it easy to navigate and manage shipments, even for those new to TMS software.

Reliable Tracking: Rose Rocket provides real-time shipment tracking, allowing users to monitor their goods' progress and stay informed about potential delays.

Strong Customer Support: Users appreciate the responsive and helpful customer support team, which is available to assist with any questions or issues that arise.

Cost-Effective: Rose Rocket offers competitive pricing, making it an attractive option for businesses of all sizes.

Tracking Issues: Some users have reported experiencing difficulties with shipment tracking, encountering instances where updates are delayed or inaccurate, leading to confusion and frustration in monitoring their shipments.

Customer Support Concerns: A few users have expressed dissatisfaction with the responsiveness and effectiveness of Shipwell's customer support, citing instances of delayed responses or unresolved issues, which can be particularly problematic when time-sensitive shipping matters arise.

Software Glitches: Occasional software glitches have been reported by some users, ranging from minor inconveniences to more disruptive issues that hinder workflow, impacting the smooth operation of their shipping processes.

Limited Integrations: Rose Rocket doesn't integrate with many popular project management tools, making it difficult to use alongside existing workflows.

Steep Learning Curve: The interface can be confusing and overwhelming for new users, requiring significant time investment to master.

Lack of Customization: Rose Rocket offers limited options for customizing workflows and reports, making it difficult to tailor the platform to specific needs.

Poor Customer Support: Users have reported slow response times and unhelpful solutions from customer support, making it difficult to resolve issues.

Recent user reviews of Shipwell's TMS software reveal a mixed bag. While many appreciate its comprehensive features, particularly its robust order tracking and freight rate negotiation tools, some find its user interface less intuitive than competitors like Project44 or Blue Yonder. Users praise Shipwell's ability to streamline complex shipping processes, citing its intuitive dashboard and real-time visibility as major wins. However, some express frustration with occasional glitches and a steeper learning curve compared to more user-friendly alternatives. Shipwell seems best suited for medium to large businesses with intricate shipping needs who are willing to invest time in learning the platform. Smaller businesses or those seeking a more plug-and-play solution might find other TMS options more appealing. Ultimately, Shipwell's strengths lie in its powerful functionality and customization options, making it a good fit for companies that prioritize granular control and in-depth analytics over sheer simplicity.

Will Rose Rocket TMS help your business blossom, or will it fail to launch? User reviews from the past year reveal a mixed bag. While many appreciate Rose Rocket's modern and user-friendly interface, its automation features, particularly for order management and dispatching, are frequently commended as significant strengths. Users highlight the time saved and efficiency gained, allowing them to focus on growth. The integrated Customer Portal, providing order tracking and document access, is another plus, enhancing transparency and customer satisfaction. However, some users express concerns about limited customization options and occasional glitches, particularly with integrations. Compared to competitors, Rose Rocket is often praised for its strong customer support and ease of use, making it a good fit for small to mid-sized carriers seeking an intuitive TMS solution to streamline operations. Larger enterprises with complex needs might require more customization than Rose Rocket currently offers.

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FAQ

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